Hotel Sofitel London St James 5 gwiazdki

Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 13 875

hotel certyfikowany ALLSAFE

Sofitel London St James
Zobacz na mapie
+ 22 Usługi

O hotelu

  • Ukryty skarb londyńskiego West Endu

  • Kilka minut od Piccadilly Circus, Trafalgar Square i Pałacu Buckingham

  • Odpocznij i odnów siły

  • Best Address in London, in the heart of St James

  • Grade II listed building with original features

Lokalizacja hotelu

Sofitel London St James

6 Waterloo Place
SW1Y 4AN londyn
wielka brytania

Faks: (+44)20/77472210

Zameldowanie od: 15h00

Wymeldowanie do: 12h00

  • PICCADILLY CIRCUS:  6.9.15.23

  • THE HAYMARKET:  6.9.23.15

  • WATERLOO PLACE:  6.9.15.23

  • PICCADILLY CIRCUS:  BAKERLOO LINE PICCADILLY CIRCU

  • PICCADILLY LINE:  PICCADILLY LINE PICCADILLY CIRCU

  • Samolotem

    GATWICK W 46km / 28,59 mil

  • Samolotem

    HEATHROW W 24km / 14,91 mil

  • Samolotem

    LONDON CITY APT W 10km / 6,21 mil

  • Helikopterem

    LONDON HELIPORT W 7km / 4,35 mil

  • Samochodem

    M1 W 4km / 2,49 mil

  • Samochodem

    M20 W 9,5km / 5,9 mil

  • Samochodem

    M4 W 8km / 4,97 mil

  • Pociągiem

    ST PANCRASS W 2,5km / 1,55 mil

  • Pociągiem

    VICTORIA STATION W 2,5km / 1,55 mil

  • Pociągiem

    WATERLOO STATION W 2km / 1,24 mil

Pozycja GPS:51.50732, -0.132397

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

Wild Honey St James

Koncepcja restauracji Wild Honey powraca odmieniona w restauracji St James... Nieformalna restauracja przez cały dzień serwująca nowoczesne dania europejskie z lokalnych składników. Ze względu na ograniczenia rządowe restauracja jest tymczasowo zamknięta.

Nasze pokoje

Wszystkie183 wygodne pokoje zachwycają bogatą kolorystyką, a ich wyposażenie obejmuje luksusowe łóżko, najnowszą technologią i przybory toaletowe Hermès. Aby otrzymać zakwaterowanie w pokoju rodzinnym, należy zarezerwować pokoje łączone.

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 14

  • Maks. rozmiar: 195 m²

  • Maks. pojemność: 200 osoby

  • Maks. liczba uczestników bankietu: 120 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Sofitel London St James

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.7/5

Liczba opinii: 13 875

Ocena TripAdvisor 4.5/5

Liczba opinii: 4 958

2021 Certyfikat wysokiej jakości TripAdvisor
Certyfikat Doskonałości 2021

Poor service…

Ocena na stronie TripAdvisor 4.0/5

Octavian1977 05/12/2021 Opinia zatwierdzona w TripAdvisor

We have been there end of November, and the service was not as expected. As an Accor platinum member, this is the only hotel where I was never upgraded, considering that the hotel was not full is unacceptable. At the checkout I explained them for half an hour the difference between debit and credit card, and when a manager (Marion) finally arrived it seemed they understood… but no.. they did not… and have charged my stay twice, and now I am loosing time with the bank and the hotel to solve this. A bad experience, a good location but poor staff… go for other London hotels.. there are plenty at this price range .. more that 600£/night.

Dear Octavian1977, as a valued ALL platinum guest it is particularly disappointing to hear your feedback. We do indeed have limited availability in the higher room categories but always prioritise loyal guests for complimentary upgrades whenever possible. After checking with the team please rest assured you were only physically charged once here at the hotel and am sorry for any misunderstanding. Regards Marie-Paule Nowlis, General Manager

Sofitel St James

Ocena na stronie TripAdvisor 5.0/5

Curiosity43099 04/12/2021 Opinia zatwierdzona w TripAdvisor

Our first visit to this Sofitel. Our usual London Hotel is Renovating. From the moment we arrived.. the Bellman, Reception, all welcomed . Our 2nd Day Test was waiting for us with Reception( made the process seamless)..the Lovely Room. Hotel was lovely.. great Doors.. made the Room perfect ..no noise from other Doors. Great Holiday Decirations and a Great Bar for a Drink at the end of a long day.

Dear Curiosity 43099, we are delighted you chose us, thank you and we hope to welcome you back again in the future Seasons greetings and best wishes Marie-Paule Nowlis, General Manager

A good place to stay

Ocena na stronie TripAdvisor 5.0/5

PhiGAff Business - 10/11/2021 Opinia zatwierdzona w TripAdvisor

Good location, great room, friendly service, excellent cooking in combination with good pace of service made lunch in the restaurant a real pleasure. All in all a very positive experience. I shall most certainly stay at this hotel again in the not too distant future.

Bonjour. Thank you so much for such a kind review. I was so glad to see that you have enjoyed our Wild Honey St James restaurant and our chef Anthony Demetre cuisine. The whole team and I look forward to welcome you back very soon. Kind regards, Marie-Paule Nowlis General Manager

Amazing Family Stay

Ocena na stronie TripAdvisor 5.0/5

BeeZee10 02/11/2021 Opinia zatwierdzona w TripAdvisor

Service was fantastic all through! Location, amenities and breakfast were great. A huge shout out to the concierge running the afternoon/night shift, they made our stay extra special with their attention. I would definitely return to this property.

Bonjour, Thank you so much for taking the time to share such a positive review. It was a great pleasure to welcome you and for our Gold Key concierge team to assist you. I look forward to welcoming you back again soon. Kind regards, Marie-Paule Nowlis General Manager

Great building in a great location

Ocena na stronie TripAdvisor 5.0/5

michaelholt127 Business - 30/10/2021 Opinia zatwierdzona w TripAdvisor

Exceptional quality of exterior and interior. Clean, tidy and well laid out rooms. The breakfast and the service were also of the highest quality. I would have no hesitation staying t this hotel again.

Bonjour, it is a pleasure to hear that you found the breakfast and service in particular of such high quality. Looking forward to welcoming you back again soon. Marie-Paule Nowlis General Manager

All very good

Ocena na stronie TripAdvisor 5.0/5

N4163ZRmax Business - 18/10/2021 Opinia zatwierdzona w TripAdvisor

Room v nice Bathroom also. Comfortable bed. No traffic noise Staff friendly, and courteous. Breakfast excellent, BUT.....I'm still waiting for a receipt via e mail, so my expense claim is seriously delayed

Bonjour, It is a pleasure to hear that you enjoyed your stay and all was very good. I trust your invoice has since been received and we hope to welcome you back again in the future. Regards Marie-Paule Nowlis, General Manager

Second home

Ocena na stronie TripAdvisor 5.0/5

stevo1965 17/10/2021 Opinia zatwierdzona w TripAdvisor

From the second you walk through the door you are made to feel right at home, every member of staff in the hotel go above and beyond, every member of staff knew my name, I would recommend this hotel to everyone, it’s perfectly placed to explore London, and the rooms are finished to a very high standard, we can’t wait to go back for our next stay

Bonjour, Thank you so much for taking the time to leave such a positive comment. We hope to have the opportunity of seeing you again soon. Warm Regards, Marie-Paule Nowlis

Great Hotel but Bar Shut!

Ocena na stronie TripAdvisor 4.0/5

Declan M Business - 03/10/2021 Opinia zatwierdzona w TripAdvisor

I've stayed at Sofitel St James half a dozen times, and it's among my favourite hotels in London. I was looking forward to this particular stay as a post-pandemic treat. Things were mostly excellent as always, helpful staff, an upgrade because of my Diamond membership, and a generous late checkout. However, my stay was on a Tuesday and Wednesday nights, and I was disappointed to be told that the hotel bar was shut for those two evenings, Tuesday and Wednesday. It had been open the previous evening, and I was assured that it would reopen the day after I checked out (not much good to me!) I've always enjoyed a pre-dinner cocktail at the bar, and sometimes sit there for an hour to read my book, and I expected that facility on this occasion. The staff were apologetic, and served me a drink in the restaurant area, not nearly as nice, beside swing doors to kitchen with a not so nice view of a rubbish container. Sofitel should do better at this price point. Let's hope things will be better when I next stay. Apart from this issue, I really like the hotel. It still gets four stars.

Dear Guest, Thank you for your previous comments. I hope we have the opportunity to welcome you again for an even better experience following the renovation of our hotel in 2019 and the many improvements we have put in place over the years. Kind regards, Marie-Paule Nowlis General manager

Delightful Stay

Ocena na stronie TripAdvisor 5.0/5

Destination294306 29/09/2021 Opinia zatwierdzona w TripAdvisor

We really enjoyed the Sofitel St James. From arrival to departure, all was excellent. Attentive staff who were so helpful, very good cuisine, very clean surroundings, and a great location. Thank you very much to everyone for making our stay so enjoyable.

Bonjour, Thank you for taking the time to share such a positive feedback. It was a real pleasure for the team and I to welcome you during your London trip. I hope we will have the opportunity to seeing you back again soon. Kind regards, Marie-Paule Nowlis General Manager

An excellent experience at the hotel

Ocena na stronie TripAdvisor 5.0/5

MBG8 23/09/2021 Opinia zatwierdzona w TripAdvisor

We had an excellent mini sejour at the Sofitel St James. The location is very central and convenient for shopping and visiting attractions on foot. Our welcome on arrival was exceptional (Marion, guest relations manager, was particularly attentive and welcoming). Our room had been very tastefully refurbished, and was spacious, clean and extremely comfortable. We could not fault the other facilities that we used (restaurant, fitness suite and pavement/terrace cafe (a very good addition to the hotel's facilities).

Bonjour, Thank you so much for taking the time to leave such a positive comment. It was a true pleasure for Marion and the rest of the team to welcome you at Sofitel London St James. We hope to have the opportunity of seeing you soon. Warm Regards, Marie-Paule Nowlis

short stay in St James Sofitel

Ocena na stronie TripAdvisor 5.0/5

J5883SNmikew 08/09/2021 Opinia zatwierdzona w TripAdvisor

A really superb hotel , situated in an excellent part of london for getting about and using public transport. The staff in gthe hotel really know about good service and from the pavement outside to checkout , you are well looked after. We have used this hotel a few times and it is one of the best in London and we would highly recommend it .

Bonjour, Thank you so much for your kind review. It is always a pleasure to be welcoming you back. I was very glad to see that you are enjoying our Wild Honey St James Terrace as well as the rest of our outlets and services. We look forward to seeing you back again very soon. Kind regards, Marie-Paule Nowlis General Manager

a great. stay in StJames

Ocena na stronie TripAdvisor 5.0/5

Luc H 01/09/2021 Opinia zatwierdzona w TripAdvisor

We (my wife and one of our daughters) stayed in the Sofitel for 8 days. Not only is the location great and are the rooms very comfortable to stay in, but even more importantly everyone in the staff was very professional, correct and helpful. We will be back and can only recommend to use the hotel as your very comfortable base if you need to be in central London

Bonjour, It was a pleasure to be welcoming you and your family during your week in London. Thank you very much for taking the time to share such a positive feedback, it is truly appreciated by all our team. We look forward to welcoming you back soon. Kind regards Marie-Paule Nowlis General Manager

Outstanding Team and Location

Ocena na stronie TripAdvisor 5.0/5

Stuart G 30/08/2021 Opinia zatwierdzona w TripAdvisor

My journey through every component part of this hotel was sublime, I was looked after in every way by the team. I fly back into London at the end of December and the Sofitel, St James will be at the top of my list as i begin to plan the trip. Thanks to all you of you xxxx

Bonjour, Thank you so much for such a positive feedback. It was a pleasure for our team to welcome you and we of course look forward to seeing again in December! Kind regards, Marie-Paule Nowlis General Manager

An excellent hotel

Ocena na stronie TripAdvisor 5.0/5

LINDAB426 30/08/2021 Opinia zatwierdzona w TripAdvisor

Brilliant staff and great service. We were made to feel so very welcome. We received a message to let us know the room was ready and then another to check that everything in the room was ok. Every member of staff was friendly and professional and offered assistance.

Dear Linda, Thank you so much for such a kind review. It was a pleasure for our team to welcome you and help make your stay with us so enjoyable. I do hope we will have the pleasure of welcoming you back soon. Kind regards, Marie-Paule Nowlis General Manager

A beautiful hotel with first rate service

Ocena na stronie TripAdvisor 5.0/5

julie c 15/08/2021 Opinia zatwierdzona w TripAdvisor

What a fabulous place. Beautiful decor in public areas with fresh flowers and a wonderful signature scent throughout. Large and newly decorated bedrooms with all the amenities you need. Everything exudes class yet the atmosphere is relaxed and friendly, always maintaining a professional air and a customer centred approach. We loved our stay and extended it by a further day then rebooking for a birthday gift for my son later this month. The spa was also of a high standard with the attention to detail making a difference. The location of the hotel makes it easy to get around London whether on foot or by cab. We will not hesitate to stay again.

Dear Julie, Thank you so much for such an outstanding review, It was a true pleasure for the team and I to welcome you and help make your London trip memorable. I look forward to welcoming you back again soon. Kind regards, Marie-Paule Nowlis General Manager

Excellent stay

Ocena na stronie TripAdvisor 5.0/5

TeamGB-SE 29/07/2021 Opinia zatwierdzona w TripAdvisor

Another fantastic stay at this hotel. We find this location to be excellent with easy access to the city centre, beautiful buildings around and St. James' park across the street for walks. Room was fantastic as was the food, and the bed was incredibly comfortable, but the outstanding aspect was the warm welcome and flawless service from every one of the staff we encountered throughout our stay. Hard to think how it could have been any better.

Bonjour, Thank you so much for such an amazing review. It was a pleasure for our team to welcome you and help you enjoy your stay with us to the maximum. I do hope we will have the pleasure of welcoming you back very soon. Kind regards, Marie-Paule Nowlis General Manager

The best service!

Ocena na stronie TripAdvisor 5.0/5

nimbusphotographic 21/07/2021 Opinia zatwierdzona w TripAdvisor

The staff all offered service above and beyond what was expected. personally written card from reception, champagne from the spa staff and more. Made our stay feel incredibly special. Hotel itself was gorgeous and the central location made it perfect for exploring. Even though our room overlooked the square, it was very quiet during the night. I would recommend this hotel unreservedly.

Bonjour, Thank you very much for your kind review. I was so glad to see that our team has managed to make you stay with us so special and enjoyable. I do hope we will have the pleasure of welcoming you back very soon. Kind regards, Marie-Paule Nowlis General Manager

short stay in Sofitel London

Ocena na stronie TripAdvisor 5.0/5

J5883SNmikew 04/11/2020 Opinia zatwierdzona w TripAdvisor

This hotel is nothing short of superb, the staff greeted us before we got in and made us feel very special from that moment onwards. The room was ready early and we had been upgraded due to our status with Accor. The staff always make the difference and they couldnt have treated us better. The room was exquisite and very very comfortable . We would recommend this hotel if staying in London its far abopve the rest

Dear J5883SNmikew, Thank you so much for such a raving review. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I truly hope we will have the pleasure of welcoming you back soon. Kind regards, Marie-Paule Nowlis General Manager

Anniversary event

Ocena na stronie TripAdvisor 5.0/5

Tora S 03/11/2020 Opinia zatwierdzona w TripAdvisor

We booked the hotel to celebrate our Wedding Anniversary. In these strange times we could not have asked for a warmer welcome, we were treated like royalty and every member of staff made us feel incredibly welcome. The service was outstanding, the hotel was covid ready, the food was amazing. Can't wait for my next anniversary so we can come again.

Dear Tora, Thank you for your outstanding review. It was a great pleasure to welcome you at Sofitel London St James and help you celebrate your anniversary. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing back soon, Kind regards, Marie-Paule Nowlis General Manager

Czysto

Ocena klientów 4.0/5

Misia Jedna osoba - 04/02/2020 Opinie potwierdzone ALL

Mila obsługa czysto pyszne śniadanie. Podoba mi sie zaopatrzenie w wode kawe i herbate

Dear Mrs N., I thank you for taking the time to fill out our online guests satisfaction survey following your stay at the Sofitel London St James. It is always a pleasure to receive high scoring. I will share your positive impressions with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Najnowsze opinie: 20

Partner: TripAdvisor

Inne nasze hotele w pobliżu

londyn - wszystkie nasze hotele