ノボテルロンドンウォータールー

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,839 件のレビュー

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113 Lambeth road, SE1 7LS ロンドン, イギリス

説明

ホテルのその他の情報

  • 187室のモダンな客室、コネクティングルームご利用可能

  • 観光名所へのアクセスが便利なロンドン中心部の立地

  • 観光で 1 日を過ごした後にリラックスできるサウナリウム

  • 各国料理を提供するホテルのバー & レストラン

当ホテルの客室

ホテル所在地

ノボテルロンドンウォータールー

113 Lambeth road
SE1 7LS ロンドン
イギリス

GPS:51.494861, -0.118287

電話番号
ファックス +44 20 7793 0202

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

GOURMET BAR

ノボテルでは、味覚も楽しんでいただけます。カジュアルな雰囲気の中で、シンプルながら本格的なさまざまな郷土料理や多国籍料理をお楽しみください。何か召し上がりたい、または飲み物だけお望みの場合でも、当ホテルのレストランでは、ノボテルにしかない何かを見つけていただけることでしょう。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,839 件のレビュー

トリップアドバイザーの評価  4.0/5  3,992 件のレビュー

Little bit of shut eye needed.

トリップアドバイザーの評価 4.0/5

ghy99 Solo travel - トリップアドバイザー認証口コミ

Having to attend another high powered meeting in London and therefore being able to escape the clutches of my older wife I revisited the Novotel . The proximity of Waterloo is just dandy . Breakfast staff are very welcoming but porridge should be available as should a nut mixture ,both of which are essential for lowering cholesterol. I didn’t like having to pay a deposit as though I may run off with the hairdryer. I do like the small gym. I would have liked welcome biscuits . My only gripe is that,parents with young children seem to frequent the hotel and it is challenging to sleep when the parents do not attempt to stop their progeny shouting on the corridors. I’m sure Legoland is great fun but I don’t want to be informed of this at ten thirty pm ! Ciao !

Dear Ghy99, Thank you for sharing your feedback. We're glad to hear you enjoyed the proximity of our hotel to Waterloo and that our breakfast staff made a positive impression on you. We also appreciate your suggestions regarding porridge and a nut mixture, which we will certainly consider for future menu offerings. We understand your concerns about the deposit policy, and we apologize for any inconvenience this may have caused. Regarding the noise from young children, we sincerely regret that this affected your sleep, and we will look into ways to address this to ensure a more peaceful environment for all our guests. Thank you again for your valuable input, and we look forward to welcoming you back in the future. Best regards, Novotel London Waterloo

Be aware that they charge you extra after you check out without your notice !

トリップアドバイザーの評価 1.0/5

cengizk921 トリップアドバイザー認証口コミ

It is totally unacceptable that hotel charged 50 GBP as room damage and cleaning fee almost after 1,5 hours we checked out and although we stayed as 2 +1 child we paid triple fee . Please be careful this hotel can use your credit card to charge their expenses as they did to us . Proof is attached.

Comfortable bed, quiet room poor shower

トリップアドバイザーの評価 3.0/5

Charlotte B ビジネス - トリップアドバイザー認証口コミ

Polite staff Quick check-in and out Quiet room Comfortable bed slept quite well Poor shower really not powerful No hair conditioner No body lotion In a four star hotel expected better amenities Would use this hotel again but it wouldn't be my first choice I didn't eat in the hotel or drink in the bar so cannot judge these.

Dear Charlotte B, Thank you for taking the time to share your feedback. We’re glad to hear that you had a smooth check-in and check-out experience, and that you enjoyed the quiet room and comfortable bed during your stay. We sincerely apologize for the inconvenience you experienced with the shower and the lack of certain amenities. Your comments are very important to us, and we will certainly look into improving the water pressure in the shower and reviewing our amenities to ensure they meet the expectations of all our guests. We truly appreciate your feedback and would love to welcome you again in the future. Warm regards, Novotel London Waterloo Team

No sooner arrived no sooner wanted to leave!!! Unfriendly for family except if you want your family Holiday turn crisis

トリップアドバイザーの評価 1.0/5

Amély T トリップアドバイザー認証口コミ

No sooner arrived no sooner wanted to leave!!! If you are a family of 5 do not book this hotel which is not kids friendly at all!!! And proposed separated 2 bedrooms, with Little 3 children who can not sleep alone when the 2 rooms are not twins but separated by others clients’ bedrooms!!! I never see that!!! We used to travel with our 3 kids and we never, never knew this situation !!! Even the e-mail i sent to the hotel before our Check in! Even when you arrives very early in the morning and Asked especially for communicated rooms ( before the Check out of rooms … so easy for the staff to organise the availability …) and asked again and again all day!!!! The perfect 10 years birthday of my first kid we hope, is turning to a nightmare with family crisis!!! My husband is sleeping alone and me I sleep in the middle of my three kids with no place at all, no confort!!! « It is like this! »That’s the answer!! And no availabily all around hotels!!! In adition, rooms are not so clean, no attention at all !!!

Lovely hotel, friendly staff, great room... Appalling breakfast

トリップアドバイザーの評価 3.0/5

Jason L ビジネス - トリップアドバイザー認証口コミ

The hotel was great, but the breakfast was horrendous. I arrived before 7am, so less than 30 mins before breakfast started. I decided to treat myself to a non-health breakfast, but the bacon, sausages and beans were all stone cold. They were under heat lamps, but didn't make a difference. Also they had the cheapest, reconstituted orange juice.. Not at all the breakfast to start you day with

Dear Jason, Thank you for your feedback. We are delighted to hear that you found our hotel, staff, and room to your liking. We sincerely apologize for the disappointment you experienced with the breakfast service. Your comments are valuable to us, and we will address this matter with our team to ensure a better experience for our guests in the future. We appreciate your constructive feedback and hope to have the opportunity to welcome you back for an improved stay. Warm regards, Novotel London Waterloo

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,261 件のレビュー 9.3/10 ロケーション
  • 1,338 件のレビュー 7.2/10 客室
  • 1,292 件のレビュー 8.2/10 サービス
  • 19 件のレビュー 7.1/10 インターネット
  • 802 件のレビュー 7.1/10 朝食
  • 609 件のレビュー 6.8/10 清潔さ
  • 603 件のレビュー 7/10 快適さ
  • 399 件のレビュー 5.1/10 料理

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。