お客さまの声 4.4/5 13,413 件のレビュー
各国料理を提供するホテルのバー & レストラン
スーペリアルーム : クイーンサイズベッド1台、ソファベッド1台
バリアフリースーペリアルーム、クイーンサイズのベッド 1 台
A good one night's stay
David C 15/03/2020 トリップアドバイザー認証口コミ
We stayed one night in order to see "The Upstart Crow" at The Gielgud Theatre in Shaftesbury Avenue. Despite the "London Waterloo" tag, the hotel is actually in Lambeth Road opposite Lambeth Palace, about a mile from Waterloo station. The nearest tube station is Lambeth North, about a 12 minute walk away. Two bus routes pass the door, the 3 (Whitehall - Crystal Palace) and 344 (Clapham Junction - Elephant & Castle). Sadly the 3 has been recently cut back from Oxford Circus to Whitehall, thereby severing the direct link with London's theatreland. However, Westminster Bridge and the Houses of Parliament are about a 12 minute walk away, so the location is good for tourists. We checked in on line which worked well, being met by a very pleasant girl who quickly gave us our room keys. We had been upgraded to an executive room, which was large, clean and well presented. There was plenty of storage and a room safe. The bed was, however, very firm and my wife, who has scoliosis (curvature of the spine) had difficulty in getting comfortable. Overnight it was quiet with little traffic noise. The other problem was the absence of a dressing table - the only work surface where you could sit did not have a mirror above it. There was a good sized bathroom with a two-headed shower attachment, and separate toilet. Wi-fi was available but we did not use it on this occasion. On the afternoon we arrived we had a meal in the bar area (the restaurant being closed) but this was the same menu with quite a good choice. The food was tasty and well presented, and not overpriced. |The following morning we had breakfast in the restaurant. This was totally self service, but with a good choice of hot and cold food. We did feel however that the hot food could have been a bit hotter. Checkout was as efficient as check in, again with a very pleasant member of staff We would recommend this hotel, but feel it would be better described as "London Lambeth" rather than "London Waterloo".
the room maximum just 15 square metre
KateS0934 Business - 10/02/2020 トリップアドバイザー認証口コミ
We were given a disable room which was very disappointing (we are not disable people)....and the room was just okay size around maximum 15 square metre, not what it says on the description.............and the shower water was not warm enough...
Daydream161376 07/02/2020 トリップアドバイザー認証口コミ
Great location, just a few minutes walk from city center, really quiet neighbourhood with supermarket and local pubs and metro close. Everything in Hotel as expected, really good for traveling with family.
Maybe this was my 10th stay...
751PaulP 04/02/2020 トリップアドバイザー認証口コミ
Maybe this was my 10th stay..., so this means that I'm satisfied, no? Great rooms, friendly people, quick response if there are any problems, good location near the river Thames. My only small small complain as always: where do you put your shampoo or your soap during the shower? Yup, on the floor, because there is no place else.
Broken gym bike
barrykirwan 02/02/2020 トリップアドバイザー認証口コミ
For 18 months thebike in the gym doesnot work properly (it worksat first but after a minutedoesnt). I have mentuoned this tostaff half a dozen times (I stay there iften) butit isnever fixed.Other than that, its a great hotel.