The Savoy - A Fairmont Hotel 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 2,579 件のレビュー

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The Savoy - A Fairmont Hotel - Image 1
The Savoy - A Fairmont Hotel - Image 2
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The Savoy - A Fairmont Hotel - Image 4
Strand, WC2R 0EZ LONDON, イギリス

説明

ホテルのその他の情報

  • The Savoy is located on the River Thames, in the heart of all that London has to offer.

  • Iconic culinary experiences, including High Tea , award-winning bars and delicious restaurants

  • Beauty & Fitness, a haven with a spa, magnificent indoor pool and two gym areas

  • The Savoy's dedicated team of Butlers are available to take care of our guests' every need

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ホテル所在地

The Savoy - A Fairmont Hotel

Strand
WC2R 0EZ LONDON
イギリス

GPS:51.510401, -0.120182

電話番号
ファックス +44 20 7240 6040

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  2,579 件のレビュー

トリップアドバイザーの評価  4.7/5  7,860 件のレビュー

2025エクセレンス認証

A Refined Return to The Savoy

トリップアドバイザーの評価 5.0/5

SleepySea トリップアドバイザー認証口コミ

It had been a few years since my last stay at The Savoy, and I was genuinely impressed by how much the hotel has elevated its experience. We stayed in the newly remodeled Edwardian side, and the appointment was absolutely beautiful — elegant, refined, and thoughtfully designed, striking a perfect balance between classic charm and modern comfort. We were exceptionally well taken care of throughout our stay, and the location couldn’t be better, making it effortless to enjoy the best of London. A special highlight was how seamlessly the team arranged our private transfer for the Stonehenge inner circle sunset tour. Everything was handled flawlessly, making the entire experience smooth and stress-free. The Savoy has clearly raised its standards while preserving its iconic character. A wonderful stay, and one I would gladly return to again.

Dear SleepySea, Reading your review had made my day! We always appreciate feedback but even more so from our loyal returning guests. Thank you for taking the time to write such an amazing account of your recent stay. It was such a pleasure to read and we are delighted you enjoyed everything about your time with us. Your comments about the level of service you consistently received are just wonderful, and I will be sure to share them with colleagues across the hotel. We look forward to having the opportunity to welcome you back again very soon. With warm regards, Franck X Arnold, Managing Director

New Years Eve Treat

トリップアドバイザーの評価 5.0/5

AndyR697 Couples - トリップアドバイザー認証口コミ

My wife and I visited for a 2 night New Year stay . We arrived and was greeted by Rob and Michael - the doormen . Always amazes me they know our names with all the people who stay there . They are genuinely pleased to see you and chat . Into the reading room and welcomed by Teng for complimentary champagne . It’s all the little touches that make it so special . Anna welcomed us at check in and had ensured we had a refurbished room . When we went to the room we found flowers from the florist team , Laurent Perrier champagne and mince pies . The room was great and we had a view of the Thames . Day 2 we went for drinks in the Reading room and Hannah welcomed us like old lost friends - she is so friendly and has the biggest smile in the world . New Year’s Eve was spectacular and the view of the fireworks was second to none . It’s not cheap but you do feel so special and we believe worth every penny .

Dear Andy R, Happy New Year! It was truly lovely to read your kind words and I am thrilled you had a wonderful stay here at The Savoy to welcome in the New Year. We are so pleased you enjoyed your stay; our team strive to deliver the very highest levels of personalised service to all of our guests, and I am so delighted we achieved this. We wish to thank you in particular for your kind recognition of Rob, Michael, Teng, Anna and Hannah who all looked after you so exceptionally - please know they will be thrilled with the mention! Thank you again for sharing your experience and we very much look forward to warmly welcoming you back again in the near future. With best regards, Franck X Arnold, Managing Director

Short stay at the Savoy, oh joy....

トリップアドバイザーの評価 5.0/5

Tour784673 トリップアドバイザー認証口コミ

For our 50th anniversary we booked 2 nights and enjoyed the ballet and a West End show. We were impressed that hotel had emailed us a few days before arriving to see what they could to help. From the moment we arrived the staff were so friendly and helpful. Ambience at the hotel is wonderful and the foyer area stunning with elegant Christmas decorations. The room was very comfortable and spacious in a clean elegant style. Complimentary bar is a nice touch. Our room and indeed the hotel absolutely clean and tidy as you would expect. Now the service is where the Savoy scores highly. The willingness of all staff to ensure you enjoy your stay is fundamentally embedded into their mentality, but it was always felt by us to be warm and genuine. After the shows we retired back to the American Bar where the service and attention to detail was evident along with a great atmosphere. The staff here are so knowledgeable and professional. It seemed to us all staff were aware that it was a special occasion for us so we had personal notes and conversations, just wonderful! American Bar is a must to experience and enjoy if you can. Breakfast in the Gallery Room was superb with Winni looking after our every need. Thanks Winni. You feel the culture of this hotel - to provide an exceptional service -is so evident you can sense it. Makes you feel good and in return you want to give back. Took opportunity to try the swimming pool and wellness area which was classy and well equipped. Front Desk service was super slick and extraordinary helpful. Also best wishes to Teng whom we met in the Reading Room, what a lovely guy, A true ambassador for The Savoy... Just a completely wonderful time. Thank you Savoy for making our 50th anniversary so fantastically memorable and delightful.

Dear Tour784673, Happy New Year and what a wonderful review! Thank you for choosing The Savoy to celebrate such a special anniversary, and may I take this opportunity to offer my personal congratulations! We really appreciate you taking the time and trouble to leave feedback, and to provide such a detailed and positive review. It is always a pleasure to receive positive comments and we are delighted to know you returned home with many happy memories of your time with us. It will be a pleasure to pass on your kind thoughts to all our colleagues, who do go the extra mile to ensure everything is just perfect for our guests, and thank you for taking the time to name so many members of the team individually. We hope to warmly welcome you both again to The Savoy in the future and if we can be of any assistance in the meantime, please do let us know. With very best wishes for 2026! Franck X Arnold, Managing Director

Housekeeping stole my husband’s wallet. Now in a foreign country no cash or cc.

トリップアドバイザーの評価 1.0/5

cathy b トリップアドバイザー認証口コミ

Housekeeping stole my husband's wallet so yes, a 0 star stay! It's really disappointing because we had the best stay at Fairmont Makati, a sister hotel. I'm disappointed in security as well because they keep saying it's likely a mistake and got tossed in the linens and they're searching the linens. It's not a mistake. It was on a table. You can't gaslight us; it was either housekeeping or a ghost. This hotel costs literally, thousands of dollars. We shouldn't be fearing safety and security. We now have to go through the trouble of filing a police report in a foreign county. This is also happening midpoint in our trip so hub has to travel from London to Paris with no cc's and cash. I hate this place.

Dear cathy b, Thank you for taking the time to share your concerns. Please be assured that we take all matters of guest safety and security extremely seriously, particularly allegations involving theft or potential staff misconduct. We fully understand the significant stress and inconvenience this situation has caused, especially while traveling abroad, and we deeply regret the anxiety you and your husband have experienced. We sincerely appreciate the time you spent with our Hotel Manager and Security Officer during the full and thorough investigation, which followed all standard procedures. Based on our findings, we are confident that the room attendant who serviced your room throughout your stay and who is a loyal and highly respected member of our team, was not involved. To this end, we hope that upon your return home, your husband’s wallet will be located amongst luggage, and we remain ready to provide any support necessary to assist with this matter. Best regards, Franck X Arnold, Managing Director

Iconic

トリップアドバイザーの評価 5.0/5

896JanK896 トリップアドバイザー認証口コミ

Stayed for one night as we watched Paddington Bear at the Savoy Theatre; wished we could have stayed longer. Staff were very welcoming, and had complimentary champagne in the Reading Room. The hotel room was beautiful, well equipped with a very comfortable bed and quiet air conditioning. The complimentary soft drinks mini bar was great, as were the mince pies in our room with a personal welcome letter. We had more drinks in the American Bar, and an excellent breakfast in the Gallery. Highly recommended, will definitely revisit.

Dear Jan K, It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write this review. I will share your wonderful feedback with the team, and we all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch. Best regards, Franck X Arnold, Managing Director

との提携 TripAdvisor

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