Raffles London at The OWO 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 1,237 件のレビュー

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Raffles London at The OWO - Image 1
Raffles London at The OWO - Image 2
Raffles London at The OWO - Image 3
Raffles London at The OWO - Image 4
57 Whitehall, SW1A 2BX ロンドン, イギリス

説明

ホテルのその他の情報

  • 文化財

  • 比類ないロケーション

  • 華やかな祝福を演出する壮大なステージ

  • 都心部の料理シーンの新しい中心部

  • 包括的な快適性を実現する都心のサンクチュアリ

当ホテルの客室

このホテルを予約
客室 1

ホテル所在地

Raffles London at The OWO

57 Whitehall
SW1A 2BX ロンドン
イギリス

GPS:51.50553, -0.12601

電話番号
ファックス +4400

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  1,237 件のレビュー

お客さまの声 4.0/5

Akira Y. ビジネス - 確認済みレビュー すべて

Dear Mr. Y., Warm greetings from Raffles London at The OWO, I do hope you have had a safe onward journey following your stay with us. I am delighted to hear that you have enjoyed your stay with us and that Ellie at the reception was very helpful during your check in and overall stay. We strive to make every guest feel welcomed and cared for, and it is wonderful to see that we have succeeded in doing so throughout your time with us. I would also like to extend our gratitude in the constructive feedback you have provided. Your insight is of great value to us and taken very seriously to continually strive to improve our service, we will certainly talk to our IT team to have allow that the brightness be adjusted. With this in mind, we hope to be afforded the opportunity in the near future to welcome you back to the hotel. At such time, I would encourage you to reach out to myself directly for any assistance you may require. On behalf of all of our team here at Raffles London, we would like to extend our most sincere gratitude once again for choosing our hotel as your London home. Wishing you a pleasant day ahead. Yours sincerely, J.Martin.D.Soiza Assistant Front Office Manager

歴史と快適なサービスに包まれた思い出に残る滞在

お客さまの声 5.0/5

Y K. ビジネス - 確認済みレビュー すべて

Dear Y K., Thank you very much for informing us about your wonderful stay at our hotel. We are truly delighted to hear that you enjoyed the historic building and our heartfelt service. We sincerely look forward to welcoming you again. Florian Mendes Assistant Front Office Manager Raffles London at The OWO

サービスがとてもよく、部屋がきれいで、文句がない。

お客さまの声 4.5/5

匿名 ファミリー - 確認済みレビュー すべて

Dear Ms W., Warm greetings from Raffles London at The OWO, I hope you had a smooth journey after your stay. Thank you for your positive feedback it is invaluable in helping us enhance our service. We look forward to welcoming you back, and please feel free to contact me directly for any future assistance. Warm regards from all of us at Raffles London. Florian Mendes Assistant Front Office Manager

総支配人のご挨拶

お客さまの声 5.0/5

Kei A. ビジネス - 確認済みレビュー すべて

Dear Mr. A., Warm greetings from Raffles London at The OWO, I do hope you have had a safe onward journey following your stay with us. Thank you for taking the time to write to us following your stay at Raffles London. I am truly thrilled to learn that your experience with us has been nothing short of delightful. Our utmost goal is to ensure each guest feels not only welcomed but also genuinely cared for during their stay. It brings us immense joy to see that our efforts, particularly through the exceptional attention provided by Matas, have resulted in such a positive and memorable experience for you. I would also like to extend our gratitude in the constructive feedback you have provided regarding the presence of the team at the Whitehall Entrance. Your insight is of great value to us and taken very seriously to continually improve our service. I understand the iPad is very helpful to have in the room, however, we can as well place a remote for the TV in the room upon request. On behalf of all of our team here at Raffles London, we would like to extend our most sincere gratitude once again for choosing our hotel as your London home. I would encourage you to reach out to myself directly for any assistance you may require. Kind regards, Ali Elbaroudy Assistant Front Office Manager

豪華な施設でコンシェルジュサービスが手厚いホテル

お客さまの声 3.5/5

Beigegray ファミリー - 確認済みレビュー すべて

Dear Ms T., Warm greetings from The Old War Office, I do hope you have had a safe onward journey following your stay with us. May I thank you for taking the time to provide us with your feedback, as a valued guest and supporter of Raffles London during our opening period, this is truly helpful so that we may improve upon our legendary service. On behalf of all of our Team here at Raffles London at The OWO, we would like to extend our most sincere apologies for the shortfall encountered. Please rest assured this has been shared with our Director of Engineering, so we may look to improve in the future. Furthermore, may I thank you for your positive note regarding our Concierge Dean, this has been shared with him, who is very grateful for your kind words of appreciation. With this in mind, we hope to be afforded the opportunity in the near future to welcome you back to the hotel. At such time, I would encourage you to reach out to myself directly for any assistance you may require. Wishing you a pleasant remainder to the year ahead in the meantime. Yours sincerely, Elia Tonellotto el…

その他のウェブユーザーの評価

  • 291 件のレビュー 9.6/10 ロケーション
  • 398 件のレビュー 8.7/10 客室
  • 828 件のレビュー 9/10 サービス
  • 351 件のレビュー 9.2/10 設備
  • 262 件のレビュー 9.5/10 雰囲気
  • 240 件のレビュー 8.5/10 料理
  • 120 件のレビュー 8.6/10 快適さ
  • 116 件のレビュー 9.6/10 ウェルネス・温泉エリア

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