Raffles London at The OWO 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.9/5 1,779 件のレビュー

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Raffles London at The OWO - Image 1
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57 Whitehall, SW1A 2BX ロンドン, イギリス

説明

ホテルのその他の情報

  • 文化財

  • 比類ないロケーション

  • 華やかな祝福を演出する壮大なステージ

  • 都心部の料理シーンの新しい中心部

  • 包括的な快適性を実現する都心のサンクチュアリ

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客室 1

ホテル所在地

Raffles London at The OWO

57 Whitehall
SW1A 2BX ロンドン
イギリス

GPS:51.50553, -0.12601

電話番号
ファックス +4400

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.9/5  1,779 件のレビュー

お客さまの声 3.5/5

Minako S. ファミリー - 確認済みレビュー すべて

Dear Ms S., Thank you for taking the time to share your feedback following your recent family stay with us at Raffles London at The OWO. I am pleased to read that you appreciated our location and that our team left a positive impression during your visit. However, I am sorry to learn that several important details did not meet expectations, particularly during such a five night stay in one of our Junior Suites. Please accept my apologies for the missing slippers, limited mineral water, and for the extra bed not being placed in the room as requested and reconfirmed. I also regret the disturbance caused by the loud noise early in the morning, which should not have impacted your rest. Your comments have been shared with the relevant teams for immediate review. We will be looking closely at our pre-arrival room checks and the reported noise concern to ensure greater care and consistency for future guests. Thank you again for bringing these matters to our attention. I hope we may have the opportunity to welcome you back in the future and provide a stay that better reflects the experience expected at Raffles London at The OWO. Olivier Thomas Managing Director Raffles London at The OWO

お客さまの声 5.0/5

Saiko K. カップル - 確認済みレビュー すべて

Dear Ms K., Thank you very much for taking the time to share your feedback following your recent stay at Raffles London at The OWO. We are delighted to see your excellent overall rating and to know that your experience met your expectations. We are particularly pleased that you felt well supported by the team and that their attentiveness made a positive difference during your stay. Your kind recognition of Angie has been shared with her and the wider team, and it will certainly be a source of pride. Thank you once again for your generous review and recommendation. We truly hope to have the pleasure of welcoming you back to Raffles London at The OWO in the future. Kind regards, Javier Ansotegui Esparza Assistant Front Office Manager

お客さまの声 5.0/5

Hitomi Y. ファミリー - 確認済みレビュー すべて

Dear Hitomi Y., Thank you for your kind words regarding your recent stay, we are very delighted to hear that you appreciated our location and the attentive service provided by our staff. Your feedback is much appreciated and we look forward to welcoming you back in the future. With best regards from London, Mathias Gerds Hotel Manager Raffles London at The OWO

お客さまの声 5.0/5

Takako H. ファミリー - 確認済みレビュー すべて

Dear Takako H., Thank you for your kind words regarding your stay at our hotel during your special anniversary celebration. We are delighted that you found our property valuable and fitting for such a momentous occasion. We look forward to welcoming you back for future anniversaries. With best regards from London, Mathias Gerds Hotel Manager Raffles London at The OWO

お客さまの声 4.0/5

Yuki H. ビジネス - 確認済みレビュー すべて

Dear Yuki H., Thank you for your positive feedback regarding our prime location. We are delighted to hear that you enjoyed your stay with us and appreciated the convenience of our surroundings. With best regards, Mathias Gerds Hotel Manager Raffles London at The OWO

その他のウェブユーザーの評価

  • 391 件のレビュー 9.6/10 ロケーション
  • 519 件のレビュー 8.9/10 客室
  • 1,023 件のレビュー 9.2/10 サービス
  • 420 件のレビュー 9.5/10 設備
  • 325 件のレビュー 9.6/10 雰囲気
  • 324 件のレビュー 8.4/10 料理
  • 161 件のレビュー 8.6/10 快適さ
  • 155 件のレビュー 9.6/10 ウェルネス・温泉エリア

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