メルキュールロンドンバンクサイド 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,072 件のレビュー

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71-79 Southwark Street, SE1 0JA, SE1 0JA ロンドン, イギリス

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ホテル所在地

メルキュールロンドンバンクサイド

71-79 Southwark Street, SE1 0JA
SE1 0JA ロンドン
イギリス

GPS:51.505397, -0.098898

電話番号
ファックス +44 20 7902 0810

アクセスと交通機関

ホテルサービス

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敷地内
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

ビストロミロット

Bistro Mirlot is a contemporary French bistro offering a locally inspired menu and an exclusive selection of French wines, all served in a relaxed and stylish setting that blends rustic charm with modern elegance.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,072 件のレビュー

トリップアドバイザーの評価  4.3/5  712 件のレビュー

2025エクセレンス認証

Wonderful afternoon tea

トリップアドバイザーの評価 5.0/5

snappydresser トリップアドバイザー認証口コミ

Very happy with our afternoon tea experience at the Bistro Merlot based in the Mercure hotel. We received a warm welcome from the reception staff on arrival. Our server Pramodh was excellent, he took time to explain all the items included in our tea. He was friendly and attentive without being intrusive. The quality of the food received was excellent, as was the beautiful dining area. All in all a lovely way to spend a cold January afternoon.

Great location and comfy bed

トリップアドバイザーの評価 4.0/5

Laura B トリップアドバイザー認証口コミ

We have just returned home after staying here for 1 night from nye to new year’s day. We had 2 rooms which cost a lot for what they were but i’m going to put that down to it being nye and probably would’ve found it to be the same all across the city. The location of the hotel was perfect, especially for the pink zone for viewing the fireworks. The hotel is a short walk from the shard and surrounded by many bars and restaurants. The room itself was okay the bed was very comfy and the bathroom was a good size. The room did have a pretty run down looking sofa bed which just functioned as a sofa for us as there was only 2 of us. Apart from this the hotel was nicely decorated, lifts are extremely small though. Can’t comment on the breakfast as I wasn’t up in time but they did store our bags for us free of charge all day. Would probably return in the future

Atendimento excelente , hotel antigo e sem estrutura digna pelo valor cobrado

トリップアドバイザーの評価 1.0/5

Manuela V トリップアドバイザー認証口コミ

We've spent all our vacations at Accor hotels, and for each hotel on this trip, I communicated in advance that I had difficulty sleeping with noise and requested a quiet room. This was the only hotel that didn't fulfill my request. Congratulations to the reception team for their excellent planning, and especially to Rosane e Vinay from the café who was always attentive and helpful. I arrived and they hadn't "remembered" my request and only had rooms with a street view. The soundproofing between secondary and superior rooms is also not good. The reception area has been renovated and is pleasant, but the elevator is missing a button, is slow, and the rooms are old. The bathroom door is damaged, the sheets are rough from being washed so often, and the old mattress is disgusting to sleep on. Honestly, I'm disappointed. It's not worth even a third of the price charged. The location is great, but it needs many improvements to maintain Mercure standards. Another issue was the lack of empathy. I explained months ago, in the same week I booked an additional night, that the airline changed my flight and I later managed to reverse it, so there would be no loss whatsoever, and yet they refused to cancel a single night's stay. But overall, this isn't the Mercure standard I'm used to; the price doesn't match what's offered, and I won't recommend it to friends or the travel agency I partner with. I didn't find the stay fair or pleasant.To top it all off, the old carpet in my room gave me an allergic reaction and bronchitis; I'm feeling terrible. And the elevator broke down this morning, and we had to walk down four flights of stairs! Never again!

Rejuvenating sleep and friendly staff who energise the start of my day

トリップアドバイザーの評価 5.0/5

Maggie C トリップアドバイザー認証口コミ

A london home for my office trips! Love the mecure, great sleep, friendly staff and all the essentials you need for a business trip. After trying many hotels I found the one to make my base when I travel from Scotland to London for work. Love it

Excellent Customer Services

トリップアドバイザーの評価 5.0/5

marcels742 トリップアドバイザー認証口コミ

I booked a room for a family trip in November last month, and it turned out to be a great choice. The hotel is perfectly located close to Tower Bridge and Borough Market, which made exploring the area very easy. The staff were absolutely amazing from the moment I walked into the hotel and throughout my entire stay. The bar area is very cozy, and I really enjoyed having a glass of wine whenever I had a quiet moment to myself. One staff member in particular made my stay truly special. Vinay looked after me exceptionally well and provided excellent customer service. Breakfast was very good, with plenty of options to choose from. I will definitely be coming back again, as the team made me feel very welcome and special. Thank you!

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