メルキュールロンドンブリッジ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,151 件のレビュー

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説明

ホテルのその他の情報

  • Clifton EnvironmentalによるALLSAFE認証取得済みホテル

  • テートモダンへのアクセスが便利なロンドン中心部の立地

  • 144室のモダンな客室では、コネクティングルームもご利用可能

  • 充実した設備のミーティングルーム3室と利用制限なしの無料のWi-Fi

  • ニューヨークとイタリアの料理を提供するホテルバー & レストラン

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ホテル所在地

メルキュールロンドンブリッジ

71-79 Southwark Street, SE1 0JA
SE1 0JA ロンドン
イギリス

GPS:51.505397, -0.098898

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

MARCO S NEW YORK ITALIAN

マルコが受け継ぐイタリアの伝統を生かしたレストラン「マルコズニューヨークイタリアン」では、アメリカの味とインスピレーション溢れる地中海の風味を巧みに組み合わせ、伝統的なイタリア料理にアレンジを加えた料理をご用意しています。もちろんシンプルな料理もお任せください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,151 件のレビュー

トリップアドバイザーの評価  4.3/5  665 件のレビュー

2024エクセレンス認証

Brilliant hotel, excellent location

トリップアドバイザーの評価 5.0/5

Beard1986 Couples - トリップアドバイザー認証口コミ

We want to thank Gus and his team for a lovely 1 night stay at this hotel. Short walking distance to Borough Market and the Shard this was the perfect location. Welcoming, clean with a modern design we would not think twice about going back. Had a lovely night cap in the sleek bar as well. Thanks

I would 100% return

トリップアドバイザーの評価 4.0/5

Roving15904464180 Couples - トリップアドバイザー認証口コミ

Love the location of this hotel. We walked to Borough market, Tower bridge and Covent Garden over our 24 hour stay and took in so many sights along the way . The location is great. Lots of great local places to eat as you head towards Borough market area. A very reasonably priced stay (via secret escapes) and a lovely warm welcome from Gus on reception. Thank you Gus for looking after us! Our top floor (7th floor) room was very quiet and being at the back of the hotel we also got a balcony! A good nights sleep in a very comfy bed makes all the difference. Not a huge room but certainly ample. The hotel ambience is relaxed, friendly, welcoming, nice background chilled music, smells gorgeous due to the diffusers.Tthe lounge /bar area is cool / funky and welcoming. Breakfast was included and my only criticism would be no option but the self service coffee machine. Otherwise it was all you want from a buffet breakfast. The service within the hotel being so friendly and helpful was the standout. Thanks for a great time guys.

Dear Roving15904464180, Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay and that our location allowed you to explore so many of London’s iconic sights with ease. It is fantastic to know that you found your stay to be great value and that you received such a warm welcome from Gus—we will be sure to share your kind words with him. We are also pleased that you appreciated the quiet comfort of your top-floor room and the added bonus of a balcony. A restful night’s sleep truly makes all the difference. We are glad that you enjoyed the hotel’s relaxed and welcoming atmosphere, as well as the design of our lounge and bar area. Your feedback regarding the coffee options at breakfast is much appreciated, and we will certainly take it into consideration. The biggest compliment is knowing that you would 100% return, and we would be absolutely delighted to welcome you back in the future. Best regards, Chloé Delattre Operations Manager

Disappointing.

トリップアドバイザーの評価 2.0/5

Stugirl トリップアドバイザー認証口コミ

Arrived at noon the room wasn't ready and that was fine as we were going out until the evening . We came back around 9pm my room was booked and paid for as a superior twin . The receptionist said sorry no twins available? but it wasn't a request it was booked . We were standing there asking if the beds could be split and she said no it cant be done , my husband found a man in a suit but I think he was the restaraunt manager and after explaining that the room was booked as a twin he said it would be done . It was done in around 10mins . So it could have been done without the stress to go with it .

Dear Stugirl, Thank you for sharing your feedback. I am sorry to hear that your check-in experience was not as smooth as it should have been. I understand how frustrating it must have been to arrive back in the evening and find that your booked twin room was not initially available. I am glad that the issue was resolved promptly, but I regret that it took additional effort on your part. This is certainly not the level of service we strive to provide, and I will be addressing this with the team to ensure better communication and efficiency in handling such situations in the future. We truly appreciate your patience and hope to have the opportunity to provide you with a much more seamless experience on your next visit. Best regards, Chloé Delattre Operations Manager

Great experience!!!

トリップアドバイザーの評価 5.0/5

Karolina J トリップアドバイザー認証口コミ

Great hotel! Tidy, beautiful rooms, great customer service. Special thank you to the receptionist who checked me in as she was very helpful and super friendly. And restaurant guy called Vinay looked after us very professionally when we needed help related restaurant questions and reservations. Thanks so much!! We will be back!

Dear S8576ETkarolinaj, Thank you for your fantastic review! We are delighted to hear that you had such a great experience and that you appreciated our tidy and beautiful rooms, as well as the high level of service provided by our team. It is especially wonderful to know that our receptionist made you feel welcome and that Vinay took such great care of you in the restaurant. We will be sure to share your kind words with them—they will be thrilled to know they made a difference in your stay. We truly appreciate your support and look forward to welcoming you back in the future! Best regards, Chloé Delattre Operations Manager

Great Sparkling afternoon tea

トリップアドバイザーの評価 5.0/5

DeniseAshford Couples - トリップアドバイザー認証口コミ

We had a delightful champagne afternoon tea in the Marco Pierre White restaurant at The Mercure Hotel London Bridge. The staff are very friendly and helpful. The afternoon tea is beautifully presented. Everything served in the afternoon tea was fresh and tasty. You can choose from a selection of specialty teas or coffee. The hotel lounge is warm and welcoming. Great location close to Blackfriars or London Bridge stations. Highly recommended.

Dear DeniseAshford, Thank you for your wonderful review! We are thrilled to hear that you enjoyed your champagne afternoon tea at the Marco Pierre White restaurant and that everything from the presentation to the taste met your expectations. It is fantastic to know that our team made you feel welcome and that the atmosphere of the hotel lounge added to your experience. We are also glad you appreciated our convenient location near Blackfriars and London Bridge stations. Your recommendation means a lot to us, and we look forward to welcoming you again soon! Best regards, Chloé Delattre Operations Manager

との提携 TripAdvisor

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