ソフィテルロンドンセントジェームズ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 3,292 件のレビュー

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説明

ホテルのその他の情報

  • ロンドンの観光名所まで徒歩圏内、最高のロケーションにあるホテルです

  • シェフのアンソニー・デメトルが率いる、ミシュランのスターを獲得した料理など、象徴的な食の体験をお楽しみください

  • 心と体をリフレッシュできる専用スパ

  • フランス風のひねりを加えた伝統的なイングリッシュアフタヌーンティー

  • 第二級指定建築物に独自のアレンジを加えています

当ホテルの客室

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ホテル所在地

ソフィテルロンドンセントジェームズ

6 Waterloo Place
SW1Y 4AN ロンドン
イギリス

GPS:51.50732, -0.132397

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  3,292 件のレビュー

トリップアドバイザーの評価  5.0/5  506 件のレビュー

2024エクセレンス認証

Mon nouvel hôtel préféré

トリップアドバイザーの評価 5.0/5

Canucklehead トリップアドバイザー認証口コミ

Outstanding service, perfect location, beautiful room. I can't say enough, but what really made my stay was the staff - from the doorman, to reception, concierge, service staff, literally everyone was so friendly and charming. Location is perfect - everything that I was after was in walking distance, and of course the Piccadilly tube station is just up the street. I booked a premium luxury with a view, but it wasn't the view of Waterloo Place that made it special, it was the ceilings in my room that had to be 16 feet high, and the fabulous bathtub. Sadly I only had one night, but it felt like more. Dinner at the Bistro was fantastic, and the rabbit was out of this world - I wish I could have finished it all! Had a hiccup at breakfast the next day with my order, but it was immediately rectified, so no issues there - again, all down to the excellent staff. Would not hesitate to recommend, and cannot wait to return.

Short but memorable stay.

トリップアドバイザーの評価 5.0/5

thommoF トリップアドバイザー認証口コミ

Last stop of our year end holidays in Europe from Asia to celebrate our wedding anniversary & my wife’s birthday. Helpful recommendations from knowledgeable concierge Marus on F&B place. Wonderful gesture by FO Mgr Marine in extending a late checkout allowed us to enjoy London even more on our last day before our long flight back at night.

Still the best

トリップアドバイザーの評価 5.0/5

traveller_constant Friends getaway - トリップアドバイザー認証口コミ

Tragically wasn’t staying here on this occasion but couldn’t resist dropping in for cocktails at the bar. Still the best cocktails in London in my opinion, with a lovely relaxed vibe. Great service and you always feel special as a guest. Will be returning to stay in the New Year and can’t wait.

Amazing stay!

トリップアドバイザーの評価 5.0/5

Julie M ファミリー - トリップアドバイザー認証口コミ

We LOVED our stay! The service was next level from the moment you arrive at the front till the very end when you leave. The location was central to, easy to get to anywhere. The hotel was clean, welcoming and grand. Efficiency, punctuality & friendliness are hallmarks of their service. It was my little girls first UK trip and out of all the hotels we had stayed, this was by far the most welcoming and friendly towards children. As a 5 star hotel with such a high class status, it's often a little nerve wracking for parents bringing their children worrying they won't be very welcomed. But my goodness, I was very impressed with Sofitel London St James. She was treated like royalty everywhere she went. Her first Halloween Trick or Treating was at the hotel as they had organised an event for children, and she had a blast! She was taken to every department of the hotel to do her "trick or treat" round and she was spoilt with lollies and cuddles. It was quiet emotional as a parent to see. If we didn't have to leave to go home, we surely would have loved to stay longer. But we have found our place to stay when we return to London!! I usually name out staff who had gone above and beyond during our stay, but everyone and I mean EVERYONE went above and beyond for us, l couldn't name them all or l'd be asking for the whole staff list! Again thank you to everyone at Sofitel London St James! I couldn't have picked a better place to stay!

Bonjour, We appreciate you sharing this wonderful feedback. We are truly thrilled to hear that your stay with us was so enjoyable and memorable. It’s especially heartwarming to know that your daughter felt so welcomed and even had her first Halloween Trick or Treating experience here. Our commitment to personalised service is so important to us, and we’re delighted that you felt at ease during your time with us. We’re honoured to have been part of your daughter's first UK trip, and knowing that our team made her feel like royalty is incredibly special to hear. Thank you for choosing Sofitel London St James and we hope to see you again soon, hopefully for an even longer stay. Sincerely Marie-Paule Nowlis, General Manager

A mixed experience

トリップアドバイザーの評価 1.0/5

moonster49 Friends getaway - トリップアドバイザー認証口コミ

Had a spa experience and afternoon tea with a friend. My facial was not as expected, very basic and delivered with no care and attention to my needs. The treatment was below standard for an establishment of this calibre. Very disappointing. The afternoon tea was lovely.

Thank you for taking the time to share your experience with us. We're pleased to hear that you enjoyed the afternoon tea, however we’re truly sorry that the spa treatment did not meet your expectations. We strive to deliver exceptional experiences, and it’s disappointing that we fell short on this occasion. Please contact me directly so we can discuss this matter further and work to make things right for you, Regards Todd Debreceny, Hotel Manager Todd.DEBRECENY@sofitel.com

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 934 件のレビュー 9.8/10 ロケーション
  • 1,013 件のレビュー 8.7/10 客室
  • 1,726 件のレビュー 9.5/10 サービス
  • 8 件のレビュー 6.8/10 インターネット
  • 388 件のレビュー 7.9/10 快適さ
  • 380 件のレビュー 9/10 朝食
  • 334 件のレビュー 9.4/10 雰囲気
  • 300 件のレビュー 8.1/10 料理

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