ソフィテルロンドンセントジェームズ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 3,261 件のレビュー

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6 Waterloo Place, SW1Y 4AN ロンドン, イギリス

説明

ホテルのその他の情報

  • ロンドンの観光名所まで徒歩圏内、最高のロケーションにあるホテルです

  • シェフのアンソニー・デメトルが率いる、ミシュランのスターを獲得した料理など、象徴的な食の体験をお楽しみください

  • 心と体をリフレッシュできる専用スパ

  • フランス風のひねりを加えた伝統的なイングリッシュアフタヌーンティー

  • 第二級指定建築物に独自のアレンジを加えています

当ホテルの客室

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ホテル所在地

ソフィテルロンドンセントジェームズ

6 Waterloo Place
SW1Y 4AN ロンドン
イギリス

GPS:51.50732, -0.132397

電話番号
ファックス +44 20 7747 2210

アクセスと交通機関

ホテルサービス

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敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  3,261 件のレビュー

トリップアドバイザーの評価  5.0/5  463 件のレビュー

2024エクセレンス認証

Excellent hotel and location

トリップアドバイザーの評価 5.0/5

Anguna ファミリー - トリップアドバイザー認証口コミ

This is a fantastic hotel in what was once a bank. This was our fourth stay in 10 years. The rooms are classy and comfortable and well appointed. Hotel staff are professional and friendly. Reception and bar staff were excellent. (However I feel like the restaurant staff could have been a little warmer at breakfast). Having said that, the breakfast is excellent. Sofitel St James is in the perfect location to see many of the sights of London and is close to Picadilly Circus station. My only suggestion is to broaden the late night room service menu. Came home late from an event and there wasn’t much available to eat so we ordered two hot chocolates which were watery and not worth £15. Otherwise, excellent stay and we look forward to staying again.

Bonjour, Thank you for reviewing your recent stay. We are delighted that the unique character of Sofitel London St James alongside our attentive team at the reception and St James Bar, contributed positively to your experience with us. Our aim is to offer a blend of French elegance and British tradition, with each room and suite thoughtfully designed for comfort and class. However, we regret to hear that the late-night in room dining did not live up to expectations. We acknowledge that our options should satisfy our guests at all hours, and your feedback is valuable to us. Additionally, we understand the importance of warm hospitality and it is disheartening to learn that your interactions with our restaurant team at breakfast did not meet the high standards we are normally renowned for. Rest assured that we will follow up on this matter to ensure consistent service for all our guests. Thank you for your loyalty and we look forward to welcoming you back again soon. Best regards and Merci, Marie-Paule Nowlis, General Manager

True 5 Star experience with a certain Je ne sais quoi!

トリップアドバイザーの評価 5.0/5

Robert M トリップアドバイザー認証口コミ

I recently stayed at the Sofitel with my wife and 8-month old and we had an all round amazing experience which completely recharged our batteries. Whilst the room, cleanliness, food (including breakfast) and smell (yes smell) were all amazing, I think it was the staff that make this a truly 5 star hotel. To paraphrase/borrow from Marco Pierre White, it’s the environment/service that makes a place great! We recently stayed at the Four Seasons in London and that just felt a little cold/empty with no spirit but the Sofitel St James has bags of spirit and a little je nais se quois! A true gem!

Bonjour, We appreciate that you took the time to review your recent stay. We are thrilled to hear that your stay with us was a rejuvenating experience and that you found the ambiance and offerings to your satisfaction It is with great pride that we receive your compliments on our attentive team and the unique character that Sofitel London St James brings to your stay. Our commitment to service excellence is a cornerstone of our ethos, and we are delighted that this was evident during your visit with your family. Furthermore, we are pleased that you enjoyed the comfort of our rooms, which have been designed to blend French elegance with British tradition, and that the cleanliness met your expectations with our signature scent evident throughout. Thank you so much for choosing to stay with us and we look forward to seeing you again on future occasions. Merci, Marie-Paule Nowlis, General Manager

Fantastic location!

トリップアドバイザーの評価 5.0/5

Anorlando トリップアドバイザー認証口コミ

Super good located! The rooms are very cozy and the beds very comfortable! Love the bathrooms in black and white! The personal are very friendly. we have been more than once and we will repeat! They have a gym; I have used it and although it’s not a very big one it was enough for me!

Bonjour, We appreciate that you took the time to review your recent stay. It is heartwarming to hear of your continued satisfaction with our hotel. We are delighted that you found our rooms to be welcoming and the Sofitel MyBed to your liking, ensuring a restful night's sleep in the bustling heart of London. It is also wonderful that the design of our bathrooms left a memorable impression and that you found our team's hospitality to be commendable. Additionally, we are pleased that our Sofitel fitness facilities, with 24hr access, were sufficient for your exercise needs during your stay. We look forward to seeing you again on future occasions. Best wishes and merci, Marie-Paule Nowlis, General Manager

Good hotel in a great location

トリップアドバイザーの評価 4.0/5

Andrei S トリップアドバイザー認証口コミ

The hotel is good and the service is top-notch. Sometimes it can be over the top, especially when you’re tired from a long flight and the people at the reception desk want to keep on chatting with you and show you all the amenities. On the other hand, they are great people and once you’re fully rested, you can take full advantage of the hotel’s location and what they offer. The hotel is renovated quite well, but there are still things(few) that would show it’s age (built in 1923). Now, on the flip side, the breakfast was one of the best I had. Overall, I would give it 4-4.5 stars.

Bonjour, Thank you for taking the time to review your recent stay. We are pleased that you found our service top-notch. It is delightful to hear that our efforts to provide a five-star experience resonate so well with our guests and our team takes great pride in maintaining the historic elegance of our property while providing modern comforts. However, we apologise for any inconvenience faced upon arrival. We understand that after a long flight, you may prefer a more streamlined check-in experience. We appreciate your patience and the kind words about our team and we will take your feedback into consideration to enhance our guest's comfort upon arrival. Nevertheless, we are thrilled that you enjoyed the breakfast, which showcases the best of British produce and French pastries. Additionally, we cannot help but agree that our location in the prestigious St James's area offers a convenient base from which to explore the vibrant city of London. We hope to have the pleasure of welcoming you back to Sofitel London St James in the near future. Warm regards, Marie-Paule Nowlis, General Manager

The perfect Luxury you Deserve

トリップアドバイザーの評価 5.0/5

bankerlady0253 Couples - トリップアドバイザー認証口コミ

The Sofitel St. James is my favorite home away from home. From the warm welcome at check in, the personal escort to our room, with staff members explaining the many comfortable features of the elegant room and things that could be made available to enhance our stay. We utilized the breakfast served each day for a grand start to each day. Every member of the hotel staff provide the best possible assistance to make our visit perfect. From the check in to check out 5 days later, the staff at the front door, housekeeping, turndown , and in the Wild Honey Room breakfast service world class. It is easy to see that the employees love this hotel as much as the patrons.

Bonjour, Thank you for this positive review. It is so rewarding to hear about your wonderful stay at the Sofitel London St James. We are thrilled that you appreciated the warm reception, our diligent housekeeping, and the sumptuous breakfast. It is our aim to provide a service that not only meets but exceeds your expectations, and it is rewarding to know we have achieved this during your visit. Our team takes great pride in offering a personal touch to ensure every aspect of our guest's stay is comfortable and luxurious. We hope to welcome you back for a return visit, Best regards and merci, Marie-Paule Nowlis, General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 924 件のレビュー 9.9/10 ロケーション
  • 1,015 件のレビュー 8.4/10 客室
  • 1,710 件のレビュー 9.4/10 サービス
  • 11 件のレビュー 7.1/10 インターネット
  • 392 件のレビュー 7.8/10 快適さ
  • 370 件のレビュー 8.7/10 朝食
  • 325 件のレビュー 9.5/10 雰囲気
  • 292 件のレビュー 8/10 料理

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周辺の他の施設

ロンドンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。