Sofitel London St James 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 3,185 件のレビュー

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6 Waterloo Place, SW1Y 4AN ロンドン, イギリス

説明

ホテルのその他の情報

  • ロンドンの観光名所まで徒歩圏内、最高のロケーションにあるホテルです

  • シェフのアンソニー・デメトルが率いる、ミシュランのスターを獲得した料理など、象徴的な食の体験をお楽しみください

  • 心と体をリフレッシュできる専用スパ

  • フランス風のひねりを加えた伝統的なイングリッシュアフタヌーンティー

  • 第二級指定建築物に独自のアレンジを加えています

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ホテル所在地

Sofitel London St James

6 Waterloo Place
SW1Y 4AN ロンドン
イギリス

GPS:51.50732, -0.132397

電話番号
ファックス +44 20 7747 2210

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  3,185 件のレビュー

トリップアドバイザーの評価  4.8/5  650 件のレビュー

2025エクセレンス認証

From check in to check out I had the most amazing experience.

トリップアドバイザーの評価 5.0/5

Penny C トリップアドバイザー認証口コミ

From the moment I walked in to Sofitel I had the best experience, wonderful greeting, amazing room, fantastic cocktails and delicious food. Complimentary glass of fizz as I was celebrating my birthday!

Bonjour, Thank you for sharing this lovely review. We're delighted you enjoyed a memorable stay at Sofitel London St James. It's wonderful to hear our team made such a positive first impression and that you appreciated the thoughtful touches throughout your visit. We take pride in crafting special moments for celebrations like birthdays and are thrilled our variety of dining offerings and chic rooms designed by Pierre Yves Rochon added to your enjoyment. Thank you for choosing us and we look forward to welcoming you back again in the future. Merci, Marie-Paule Nowlis, General Manager

Amazing afternoon tea, excellent allergy options.

トリップアドバイザーの評価 5.0/5

Vicky K トリップアドバイザー認証口コミ

I wanted to share that we had the most amazing afternoon tea in The Rose Lounge this weekend to celebrate my mums 70th Birthday. The whole team were so attentive and could not have been more welcoming. We had a mix of dietary needs within the group and nothing was too much trouble. The chef was incredible at making sure allergies were catered for, but without losing the magic of the theme. Beautifully decorated hotel for the festive season. Cherished memories. Thank you all.

Bonjour, We appreciate that you have shared your opinion of your visit to our charming Rose Lounge We are thrilled you chose Sofitel London St James to celebrate such a special occasion. Our team takes great pride in creating memorable moments through attentive service and thoughtful touches. We're particularly pleased that our pastry chef, Lerrick, and his team could craft allergy-friendly options that maintained the magic of our Phantom of The Opera afternoon tea. The festive decorations add to our historic charm, and we're delighted they contributed to your cherished memories of this milestone celebration. We look forward to welcoming you back again in the future Merci, Marie-Paule Nowlis, General Manager

Unwelcoming Arrogant reception team

トリップアドバイザーの評価 1.0/5

Coastal28005348006 トリップアドバイザー認証口コミ

The hotel might be great but the team at the entrance was pretty rude. I was waiting to meet with my business partner and the reception team was very annoyingly asking me to move away and giving me the odd arrogant looks as if I was doing something wrong. In the end I felt Un welcomed and had to leave as could not stay at the lobby area. It really ruined it for me, don’t think would go back or recommend this venue. The bar service team was very nice instead.

Thank you for sharing your feedback. We are truly concerned to hear about your experience as we are normally known for providing a warm welcome, and this falls far below the standard of service we aim to offer. We appreciate you highlighting the St James Bar team’s hospitality and will be sure to share your kind words with them. To help us address this properly with our team, we would be grateful if you could contact us directly to provide any additional details. Your feedback is extremely valuable in helping us improve. Sincere apologies Marie-Paule Nowlis, General Manager

Perfect location

トリップアドバイザーの評価 5.0/5

stevo1965 トリップアドバイザー認証口コミ

Spent 2 nights in a deluxe suite 136, the hotel is absolutely amazing from the second you arrive the staff are very friendly and attentive, the room we stayed in was large with a separate lounge and dining area with a door to separate it from the bedroom. Food was amazing had in room dining, which was faultless and excellent valve for money, would highly recommended this hotel if you want a central location close to the main attractions.

Bonjour, Thank you for taking the time to review your time with us. We’re delighted to hear that you thoroughly enjoyed your stay at Sofitel London St James, and we sincerely appreciate your kind words regarding the hospitality provided by our dedicated team. Our Deluxe Suites, thoughtfully designed by Pierre Yves Rochon, offer an ideal retreat for families, combining generous space with the convenience of enjoying meals together in the comfort of your suite. We’re equally pleased that our prime location in the heart of St James’s enabled you to discover London’s most iconic attractions with ease. We look forward to welcoming you back again in the future and thank you for choosing us. Merci, Marie-Paule Nowlis, General Manager

Fantastic stay

トリップアドバイザーの評価 5.0/5

PAPPY L トリップアドバイザー認証口コミ

I had a great experience in this place. A very nice hotel with great location. Excellent service, their staff members are amazing. They also have a nice bar.

Bonjour, Thank you for your wonderful review. It is truly gratifying to hear that you enjoyed your time with us at Sofitel London St James. We are delighted that you appreciated the quality of our rooms designed by Pierre Yves Rochon and found our prime location so convenient. It is wonderful that you enjoyed the exceptional service from our team members, who always strive to make each visit memorable. We are pleased that you had the chance to experience our St James Bar, which offers an ideal setting to unwind with expertly crafted cocktails. We hope to have the pleasure of welcoming you back again soon. Merci, Marie-Paule Nowlis, General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 949 件のレビュー 9.8/10 ロケーション
  • 999 件のレビュー 8.6/10 客室
  • 1,675 件のレビュー 9.6/10 サービス
  • 10 件のレビュー 7.1/10 インターネット
  • 366 件のレビュー 9.5/10 雰囲気
  • 366 件のレビュー 8.2/10 快適さ
  • 348 件のレビュー 9.2/10 朝食
  • 289 件のレビュー 8.1/10 料理

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