珀斯兰利诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 2,994 评论

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描述

酒店其他优惠

  • 无线网络、办公区、iPod® 扩展坞座、有线电视

  • Panoramic city or Swan River views

  • 现代澳大利亚美食、当地特色美食

  • Fenians 爱尔兰酒馆提供现场音乐

  • 出门即可乘坐免费城市巴士

我们的客房

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酒店位置

珀斯兰利诺富特酒店

221 Adelaide Terrace
6000 珀斯
澳大利亚

GPS:-31.958731, 115.867767

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  2,994 评论

TripAdvisor 评级  4.0/5  3,010 评论

Not recommended

Tripadvisor 评级 2.0/5

PJH_Nbg 商务住宿 - 经 TripAdvisor 认证的评论

Unfortunately, a run-down place that is the worst Novotel that I have experienced in my 30+ years of travel and 25 years of being an Accor member. The hotel urgently needs refurbishment and upgrade. In its current state it does not deserve the name Novotel and should be called Ibis at max.

客户意见评级 0.5/5

Z. 商务住宿 - 所有已确认评论

乱收费,开错发票

敬爱的顾客, 感谢您花时间分享您的经历。虽然我们希望能够给您更好的住宿体验,但您的评论对我们学习并改进我们的服务非常重要。我们虽然致力于为顾客提供好的住宿体验,但很显然我们的服务仍然存在缺失,且不能使您满意。如果您愿意给我们一个机会来赢回您的信任,我可以向您保证我们将会尽全力让您获得最佳的酒店住宿体验,并使您再次喜欢我们的酒店。 祝好, Sincerely Mark Hardy Novotel Perth Langley

Classic hotel

Tripadvisor 评级 4.0/5

Ascent44 家庭住宿 - 经 TripAdvisor 认证的评论

Hotel in the heart of the city, close to bus stops staff were friendly and helpful, fast check in and asked if i could be on a higher floor and they accommaded my needs. Rooom was neat, clean, if i had to stay here again. Only down fall is the hotel is near a big hill, so choice carefully to avoid walking up the hill.

Dear Guest, Thank you for choosing Novotel Perth Langley for your recent stay in Perth. It’s always pleasing to receive great feedback from our valued guests. I am very pleased to learn you enjoyed our hotel and location and appreciate you taking the time to contact us. Thank you for sharing your experience and we hope to see you again at Novotel Perth Langley on a future stay in our wonderful city. Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com #novotelperthlangley To book our best available rates check out the Novotel Perth Langley official website or please contact +61 (8) 9221 1200 or email:h1764@accor.com

A bad nights sleep

Tripadvisor 评级 2.0/5

Alison R Couples - 经 TripAdvisor 认证的评论

This hotel is in a convenient position and we enjoyed the on site pub meal after our arrival. We hoped to have a good rest before setting off on a widflower tour the next day. On reaching our room on the 4th floor we were confronted with a booming noise coming from the air circulation system. The air on was not on. I went to reception and informed them and the young man came to the room and assured us he would get maintenance to attend. That was the end of the response! Hence we had little sleep and even with the use of airline provided ear plugs I could hear the noise . After listening to music most of the night we managed a little nap. NOT GOOD ENOUGH ACCOR. We have spoken to others with similar experience at this hotel.. We try to use your hotels and with only one other exception have been more than happy with the standard.

Dear Alison R, We would like to thank you for sharing your experience following your stay at the Novotel Peth Langley. I am disappointed to read your comments and I will be working with the team to ensure a better service and product for all our valued guests and customers. We would love to welcome you back on a future occasion to show you our great service and hotel. If you would like to address these concerns further please contact me as guest feedback is taken seriously Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com

Forget it!!

Tripadvisor 评级 2.0/5

koala_jay Couples - 经 TripAdvisor 认证的评论

$38 night for parking, I’d expect valet service for that price.. room was shocking, rusty bathroom mirror, cracked toilet, mouldy bath, chipped paint.. Bali rooms outshine these.. king bed was comfy enough but again no top sheet, not everyone wants a hot doona, happy hr drinks downstairs are a joke, only one beer included at $9.50.. definitely wouldn’t return

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Perth Langley. It is only through feedback such as yours that we are able to maintain and indeed improve upon the service that we provide to our valued guests. I am naturally very disappointed to read your comments and I will be working with the maintenance and housekeeping team to ensure a better product and service for all our valued guests. It lets down not just the guests, but the entire hotel team who work so hard every day. We would love to welcome you back on a future occasion to show you our great service and hotel. Indeed, I have updated your profile to ensure our team look after you on our next trip. I have since contacted you directly to discuss further and I do hope that this isolated incident has not put you off coming to stay with us again. If you would like to address these concerns further then please contact me. Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com

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其他网络用户评价我们的酒店

  • 1,032 评论 8.3/10 位置
  • 1,906 评论 5.6/10 房间
  • 1,611 评论 7.7/10 服务
  • 46 评论 5.8/10 上网
  • 698 评论 5.1/10 舒适度
  • 627 评论 6.6/10 清洁度
  • 517 评论 6.9/10 早餐
  • 466 评论 5.7/10 性价比

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