诺富特珀斯莫里街酒店 4.5 星

客户意见评级 (ALL 评级) 4.2/5 1,764 评论

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388 Murray Street, Street, 6000 珀斯, 澳大利亚

描述

酒店其他优惠

  • 可使用免费高速无线网络，时刻与外界保持联系。

  • 儿童可享受免费住宿和早餐。

  • 步行可到达 RAC 竞技场、伊丽莎白码头和珀斯中央商务区。

  • 室外游泳池和健身房。

  • 屡获殊荣的 Keishi Day Spa

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酒店位置

诺富特珀斯莫里街酒店

388 Murray Street, Street
6000 珀斯
澳大利亚

GPS:-31.95098, 115.85477

电话
传真 +61 8 6317 9358

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.2/5  1,764 评论

TripAdvisor 评级  3.5/5  131 评论

Perfect Location, Fabulous Service, Restaurant and Reception Team

Tripadvisor 评级 5.0/5

Helen S Couples - 经 TripAdvisor 认证的评论

Once again, we found Novotel Murray Street Perth to be the best accommodation option for us. We were in Perth to attend our Grandson’s marriage and found the location perfect for our requirements and we most definitely recommend the food and menus at their Miss Mi Restaurant , whether it be for breakfast or dinner, both very highly recommended. The whole Team including housekeeping and reception offer efficient and fabulous service.

2 nights at the Novotel Mid Week

Tripadvisor 评级 4.0/5

seimonau 经 TripAdvisor 认证的评论

We booked the Novotel Murray street for 2 nights while I was attending a conference (20th and 21st Nov). Check in was distracted due to the fire service being present. We had booked a Suite with inclusions such as free non alcoholic mini bar and fruit Basket etc: We are Accor Platinum Members. Arrived in the room to find nothing there. Raised this with front office the next morning and was told they would ensure that the concierge would get to the room by midday. ! I then said we would be checking out after breakfast the next morning. The Platinum Amenities were delivered ( A bottle of De Bortoli Legacy red : really cheap fare when Margaret River is around the corner) was disappointing. We left this and a whole bunch of Allens snakes and lollies in the room ! The Breakfast was good with excellent quality ingredients. The Service was quite underwhelming : The chef would call out " Service" and 5 mins later I would have to walk up and get my poached eggs which were beginning to run cold. Floor staff were busy cleaning tables ! The Coffee was excellent. Ideally dont dust the croissants with icing sugar ! they are not meant to be sweet . The dinner at Miss Mi was highly anticipated but while presented beautifully, did not hit the mark in terms of taste, for what I would call good Asian fusion . Being of Sri Lankan heritage I can vouch that the soft shell crab with Sri Lankan yellow curry was no where near authentic. I will review Miss Mi separately. Overall for the small price difference I would stay at the Duxton where we spent our last night ( Suite room ( C114) with swan river views newly refurbished with Club lounge access for $460 vs $350 at the Novotel) if I had to do it again.

Disappointing and gaslighting

Tripadvisor 评级 2.0/5

ChezzaDavidson 家庭住宿 - 经 TripAdvisor 认证的评论

We were on a Discovery Australia package which included 5 nights accomodation with breakfast and in our wisdom we decided to upgrade from the default accomodation option to Novotel- expecting a 4 star service- well we were stupid!! On check in we were requested to pay $100 per night security fee ie $500 and never have we encountered this with a pre paid holiday package. Ok I get it that monies is on hold and returned to you however in reality you have $500 less in your account to access and in NO documentation was thus mentioned. We contacted Discover Australia and they had never heard of it before and their attempts to address it were unsuccessful. We ended speaking to the Assistant Manager who informed us all ACOR motels had this policy implemented April 2024 and there was a delay process in conveying the updated policy to their online platforms and travel groups/ consultants. We searched ACOR site policy and t&c sand no such directive found- odd to say the least. Checked other motels and none of them took a security fee if pre booked accomodation with a third party. Novotel released the security fee, offered an apology and 4 drink coupons as compensation. The room we had (609) was two double beds and it was tight, air conditioning a miserable fail- even setting it to the lowest temp gave us minimal relief. Then the cooked breakfast, usually $39 pp, continental $28 pp, was pitiful. Luke warm so called hot items and small selection for continental. As for tea and coffee, if you were not familiar with the machines- good luck!! So glad to leave the place and would never recommend or return again.

Bed bugs and room not ready

Tripadvisor 评级 1.0/5

Mrmenaaa 商务住宿 - 经 TripAdvisor 认证的评论

My room wasn’t ready at 3.15pm and check in is at 2pm, go figure. This is not the first time this happened to me. Stay clear unless you are desperate. Last stay my bed had bugs on it, I am not sure how this is considered a quality hotel. I will be staying at the QT next time.

Costly arrival

Tripadvisor 评级 3.0/5

laurend596 家庭住宿 - 经 TripAdvisor 认证的评论

For an upper class hotel I was quite disappointed. First and most important thing to note is you will be charged a $100 security deposit per day you stay. So if you happen to be there for a tour that lasts 5 days be prepared to pay $500. Yes okay it’s only on a hold but like most people in this economy we budget our money and if that was put away to use well time for a plan B! Second breakfast - as welcomed it was especially on tour days, I can’t say I enjoy having a cold ‘hot’ breakfast. Now I’d understand if I was coming down at 8/9 but we were there at 6:30 when they opened and the food was still cold?? A little tip is that you can ask for an omelette and eggs your way which is included. Third room - it was a nicely presented room, nice amenities of the bathroom. However the aircon wasn’t really cool at all. We had it on the lowest temperature possible 14.5 and when the night air came through it was cooler outside then in the room. Made for a pretty restless sleep. Would I recommend hmm this is a tough one - the $100 a day security deposit is quite step and I feel very unreasonable - I know it’s from head office but it doesn’t leave a nice taste in the mouth as a welcoming to Perth.

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其他网络用户评价我们的酒店

  • 1,475 评论 9.3/10 位置
  • 1,793 评论 7/10 房间
  • 1,526 评论 7.4/10 服务
  • 19 评论 8.6/10 上网
  • 754 评论 6.4/10 清洁度
  • 571 评论 6.8/10 早餐
  • 369 评论 8.7/10 氛围
  • 369 评论 7.4/10 游泳池

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