珀斯黑伊街美居酒店 4 星

客户意见评级 (ALL 评级) 3.7/5 1,446 评论

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珀斯黑伊街美居酒店 - Image 1
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417 Hay Street, 6000 PERTH, 澳大利亚

描述

酒店其他优惠

  • Ideal central location with Perth's major sites on your doorstep

  • Buzzing outdoor terrace for cocktails and snacks in the sun

  • Mercure Hotel signature details in every room and public area

  • Popular on-site restaurant and flexible meeting rooms

  • Convenient express self-check-in and check-out kiosks

我们的客房

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酒店位置

珀斯黑伊街美居酒店

417 Hay Street
6000 PERTH
澳大利亚

GPS:-31.95662, 115.86551

电话
传真 +61 8 6187 9100

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

HOP & HUDDLE

Smoked meats prepared with spice and soul are the signatures of Hop & Huddle, a popular Mercure Hotel restaurant in Perth CBD. Book a table for two or treat the tribe to insta-worthy shakes and smoothies, schnitzels and melt-in-your-mouth ribs.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  3.7/5  1,446 评论

客户意见评级 0.5/5

Chengxin L. 家庭住宿 - 所有已确认评论

空间无法制冷，花洒漏水，床是单人床拼接的，冰箱制冷效果差

Dear Chengxin, Thank you for taking the time to share your feedback and for your perfect scores regarding your arrival and check-in, our team, and your checkout experience. We’re delighted to hear that our service met your expectations so well. At the same time, I sincerely apologise for the issues you experienced with the room facilities, including the cooling, shower, bed, and refrigerator. This is certainly not the standard we aim to provide, and your comments have been shared with our maintenance and housekeeping teams for immediate attention. We appreciate your feedback as it helps us improve both our service and our rooms. We hope to welcome you back to Mercure Perth on Hay, where we can provide an even more comfortable stay. Warm regards, James Carr Front Office Manager Mercure Perth on Hay

地理位置优越

客户意见评级 4.5/5

Daniel J. 商务住宿 - 所有已确认评论

总体来说入住体验不错，位置优越，但是早餐略显单调。每天都是一样的。

Dear Gang J., Thank you for taking the time to tell us about your experience at Mercure Perth On Hay. I am pleased to hear you enjoyed our excellent location and overall had a good stay. We appreciate your feedback regarding breakfast variety—it’s certainly something we’ll take into consideration as we continue to enhance our offerings. We hope to welcome you back again soon. Kind Regards, Stephanie Netto General Manager

位置好，房间大

客户意见评级 5.0/5

Athena 情侣住宿 - 所有已确认评论

位置还算方便，房间够大，早餐也不错，员工服务也好

Dear Xiaohong Z., We very much appreciate your comments regarding your stay at the Mercure Perth On Hay. We are thrilled to hear that you enjoyed our convenient location, spacious rooms, and the breakfast offering. It is also wonderful to know that our team provided great service. We appreciate you taking the time to share your experience, and we look forward to welcoming you back soon! Kind regards, Stephanie Netto General Manager

交通方便 在市區位置好

客户意见评级 4.0/5

Ling 情侣住宿 - 所有已确认评论

舒適乾淨

Dear Siu Ling M., We very much appreciate your comments regarding your stay at the Mercure Perth On Hay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Stephanie Netto General Manager

房間普通

客户意见评级 3.0/5

C. 朋友住宿 - 所有已确认评论

早餐食品少，房間清潔一般及燈光不足！ 服務佳！

Dear Kwai Fong C., Thank you for taking the time to tell us about your experience at the Mercure Perth On Hay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are glad to hear that you enjoyed the service, as we always aim to provide a warm and welcoming experience. However, we apologise for the issues you encountered with the breakfast offerings and the lighting in your room. We will certainly look into these areas to improve for future guests. Your input is invaluable in helping us to enhance our service. We hope to welcome you back soon! Kind Regards, Stephanie Netto General Manager

其他网络用户评价我们的酒店

  • 739 评论 8.5/10 位置
  • 1,211 评论 5.3/10 房间
  • 962 评论 7.3/10 服务
  • 17 评论 8.3/10 上网
  • 516 评论 4.3/10 清洁度
  • 322 评论 5.6/10 早餐
  • 274 评论 3.6/10 氛围
  • 210 评论 3.3/10 设施

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