黑伊街曼特拉酒店 - 珀斯

客户意见评级 (ALL 评级) 3.9/5 782 评论

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描述

酒店其他优惠

  • Perfect for long and short stay guests

  • 室内温水游泳池和健身房

  • 靠近免费公共交通站点

  • 酒店停车场

我们的客房

客房

酒店客房

  • 2 个人最多
  • 23 / 247 sq ft
  • 床上用品 1 x 特大床

酒店位置

黑伊街曼特拉酒店 - 珀斯

201 Hay Street
6004 珀斯
澳大利亚

GPS:-31.958718, 115.872236

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 无限网络
  • 空调
  • 会议室
  • 100% 无烟酒店

会议和活动

会议室数量
1
最大房间的表面
90  /  967 sq ft
最大座位容量
90
宴会的最大容量
64
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我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  3.9/5  782 评论

TripAdvisor 评级  4.0/5  2,016 评论

Wonderful Hotel Trip!

Tripadvisor 评级 5.0/5

Captain S 经 TripAdvisor 认证的评论

Incredible and spacious room (was upgraded by the staff for us). Had a lovely view, comfy beds, lots of shops and places to walk to nearby. Rooftop pool was beautiful, only wish we had more time to stay and use it more. Was a fantastic trip and would absolutely visit again!

A terrific place to stay.

Tripadvisor 评级 5.0/5

Lea Y 经 TripAdvisor 认证的评论

We were given an upgrade to an apartment which was spacious & had kitchen and laundry facilities. The room was modern & clean with the free CAT bus at the doorstep. Swimming pool on the roof was a bonus. Would recommend a stay at Mantra on Hay in Perth

A decent, no frills stay in a large apartment, in a very central location.

Tripadvisor 评级 4.0/5

bunnyhopscotch 经 TripAdvisor 认证的评论

Pros: LOVE the location, very central, walking distance to many tourist spots and Hay Street area. (Perth also has a free bus service for certain routes, and the CAT bus stops were just outside the hotel.) Uber is cheap to book for destinations a little further away. Very large one bedroom apartment, love the size. Really liked that there was a washing machine and dryer in the bathroom. Nice balcony but not a great view (6th floor). Staff were nice, some even quite friendly. Very reasonable pricing. Cons: My one bedroom apartment was supposed to have a fully equipped kitchen. The cutlery were mismatched. The frying pan / skillet was scratched up and unusable. The stainless steel pots were not properly washed. In fact, I had to thoroughly wash every piece of crockery, glass and cup before using because there were stains and marks all over. The dishwasher did not wash well, so I hand washed everything. There was a pervasive musty dank smell all over the hotel, and inside the room. Carpet had old stains. Black cushions felt grimy and had dust sticking to them. My bed was uncomfortable, there was a dip in the middle, the sheets and pillowcases smelled sour. The wall separating the bedroom from the room next door on the other side is very thin, and I was plagued by a supersonic snoring from 10pm to 7am every single night (I stayed for 8 nights). I didn't want to make a room change because I had already unpacked everything, and I didn't think the reverberating snoring sounds would persist throughout my 8 night stay. :) I was wrong. Summary: If you are looking for 5 star luxury, give this a miss. Barely makes a good 4 star hotel because of the dilapidated conditions. Don't believe the photos in the official hotel website. Those were probably taken when the place was brand new. I'd give my experience 3.5 stars, but there isn't a half point option here. So I'm giving it 4 stars just because the staff were nice, the good size of the space, the convenience of the washing machine and dryer, the kitchen, the excellent convenient location, and the reasonable price. Would I return? I think I might, just because of the these positive aspects, but I would know what to request for the next time around, to make the stay better than this one. (P.S. It didn't matter much to me, but be forewarned that there is no welcome drink for Accorplus members, they don't have their own F&B facility. The China Panda restaurant is not part of the hotel and the food is at best average.)

Enough amenities, bad bad bad view, lumpy pillow, friendly staff.

Tripadvisor 评级 3.0/5

ladoco1 经 TripAdvisor 认证的评论

I am traveling for work for 6 nights and booked a 1 bed apartment as I was bringing my teen children with me. The room is spacious and clean - ample for the three of us. The staff are very friendly. The airconditioner works well. The water pressure in the shower is strong. There are plenty of coffee shops open early nearby, and a handy 24 hour convenience grocery store around the corner. The king size bed is large and reasonably comfortable. The kitchen is well-equipped with a full-size fridge ample enough if you are staying for a longer period of time. However, there are some significant drawbacks. We requested - and paid for - an additional bed. It was kindly made up for us ahead of time, but the $40/night (!!) pays for a sagging, rusty rollout bed. We asked for an additional towel, and none came after 24 hours - so we hunted one down ourselves. The pillows are lumpy. Like, very very lumpy. Our room had an internal view of the stairwell with no natural light, and no visible sky despite being on the third floor. Please beware that if you are looking for a room with a view of something other than a brick wall (with no natural sunlight in your room at all) you will need to be clear. This should be clearly conveyed when booking and paying for the room that there is no outlook at all; just a view of a depressing terracotta-coloured painted balcony and a rusty air conditioner unit. There are no breakfast options at the hotel, the amenities are sparse. If you need to spend any time in your room at all (to work, or to relax at the end of a busy day), if you staying for a week, please let them know and request a room with some kind of view. Even a view across a rooftop is better than a stairwell & a walkway.

Hi Ladoco, Thank you for sharing such detailed feedback about your stay. We’re pleased to hear that the room’s spaciousness, cleanliness, and amenities like the kitchen and shower met your needs, and it’s great to know that our friendly staff left a positive impression. We sincerely apologise for the aspects that fell short of expectations. We understand the importance of clear communication regarding room views and your comments regarding the amenities have been noted and will be addressed with our team to prevent similar issues in the future. Thank you again for taking the time to share your insights especially for future guests.We hope to welcome you back for a more enjoyable experience in the future. Team Mantra

Perfect location for solo travellers & young families as free CAT bus stops are close by & buses run frequently

Tripadvisor 评级 4.0/5

Michelle R 经 TripAdvisor 认证的评论

The apartment I had was comfortable for my 6 night stay. The staff were friendly and helpful, especially Ben who assisted with my check-in and faulty kettle. I can't fault the location as it is right near a red CAT free city bus service stop which can transport you to the WACA and Perth Stadium. This is incredibly helpful for people unfamiliar with Perth CBD who require accommodation close to these sporting grounds. I also found a tour company that offered hotel transfers to and from this hotel to Hillarys boat harbour to connect with the Rottnest Island ferry. This made for a very convenient trip to Rottnest during my stay.

Hi Michelle, Thank you for the wonderful feedback! We are thrilled to hear that our amenities and service could make your stay as enjoyable as it was. It is great to hear that you had a memorable time throughout Perth, and we look forward to your return. Team Mantra

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其他网络用户评价我们的酒店

  • 631 评论 8.2/10 位置
  • 1,106 评论 5.9/10 房间
  • 760 评论 7.8/10 服务
  • 36 评论 2.3/10 上网
  • 511 评论 3.8/10 清洁度
  • 256 评论 4.2/10 设施
  • 189 评论 3.7/10 氛围
  • 162 评论 3.8/10 食物

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