珀斯美居酒店 4 星

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珀斯美居酒店 - Image 1
珀斯美居酒店 - Image 2
珀斯美居酒店 - Image 3
珀斯美居酒店 - Image 4

描述

酒店其他优惠

  • 珀斯的四星级酒店,靠近 RAC 竞技场

  • 宽敞的酒店客房,可欣赏珀斯中央商务区景观

  • 屋顶温水泳池和设施齐全的健身房

  • 6 间多功能厅,最多可容纳 350 人

  • 步行 10 分钟即可抵达伊丽莎白码头购物和餐饮场所

我们的客房

预订此酒店
客房 1

这些宽敞的珀斯酒店客房配备 2 张豪华双人床,最多可入住四人。裸露的砖墙增添了独特魅力与历史韵味。配备实用的办公桌、空调和大屏幕平板电视,让您瞬间获得宾至如归的享受。

最多人数
4
面积
28 / 301 sq ft

床上用品

双人床 x2

根据要求提供婴儿床

餐饮

餐饮设施

  • 瓶装水
  • 咖啡/茶器具
  • 冰箱
  • 水壶
  • 迷你冰箱
  • 迷你酒吧额外收费

浴室

浴室设施

  • 沐浴用品
  • 固定式淋浴花洒
  • 浴室提供吹风机
  • 镜子

媒体和技术

免费元素

  • 收音机

网络设施

  • 客房内提供数据端口
  • RJ 45 插座
  • 高速网络额外收费

电话设施

  • 直拨电话
  • 语音邮件

电视设施

  • 卫星/有线彩电
  • 42 英寸/107 厘米的屏幕
  • LCD 屏幕 - 液晶显示器

服务和设施

便捷设施和安全保障

  • 闹钟
  • 客房内提供应急信息
  • 插卡式门锁
  • 信息提示
  • 仅客房内部入口
  • 客房内提供保险箱
  • 安全窥视孔
  • 自动关闭的客房
  • 客房内装有烟雾报警器
  • 客房内装有自动喷水灭火系统

寝具设施

  • 客房报纸
  • 枕头选择

舒适设施

  • 闹钟
  • 遮光窗帘
  • 品牌杂志
  • 双层玻璃窗
  • 吹风机
  • 熨斗
  • 熨衣板和平板熨斗
  • 可开式窗户

电子设施

  • 220/240 伏交流电

客房服务

  • 自动唤醒电话
  • 床上早餐
  • 接线员唤醒电话

空调控温

  • 空调

工作区域

  • 可调台灯
  • 办公桌
  • 安全且足够宽大,可放置笔记本电脑
  • 4 个人最多
  • 28 / 301 sq ft
  • 床上用品 2 x 双人床

这间珀斯中央商务区的酒店设施完善,拥有迷人的现代装饰和豪华的大床。您可以在平板电视上收看喜爱的节目,并通过无线网络与外界保持联系。我们可应要求提供加床或婴儿床。

最多人数
2
面积
31 / 333 sq ft

床上用品

大床 x1

客房内可视要求提供儿童加床

客房内可视要求提供成人加床

根据要求提供婴儿床

餐饮

餐饮设施

  • 瓶装水
  • 咖啡/茶器具
  • 冰箱
  • 水壶
  • 迷你冰箱
  • 迷你酒吧额外收费

浴室

浴室设施

  • 设有轮椅通道的浴室
  • 沐浴用品
  • 固定式淋浴花洒
  • 浴室提供吹风机
  • 镜子

媒体和技术

免费元素

  • 收音机

网络设施

  • 客房内提供数据端口
  • RJ 45 插座
  • 高速网络额外收费

电话设施

  • 直拨电话
  • 语音邮件

电视设施

  • 卫星/有线彩电
  • 42 英寸/107 厘米的屏幕
  • LCD 屏幕 - 液晶显示器

服务和设施

便捷设施和安全保障

  • 闹钟
  • 客房内提供应急信息
  • 插卡式门锁
  • 信息提示
  • 仅客房内部入口
  • 客房内提供保险箱
  • 安全窥视孔
  • 自动关闭的客房
  • 客房内装有烟雾报警器
  • 客房内装有自动喷水灭火系统

寝具设施

  • 客房报纸
  • 枕头选择

舒适设施

  • 闹钟
  • 遮光窗帘
  • 品牌杂志
  • 双层玻璃窗
  • 吹风机
  • 熨斗
  • 熨衣板和平板熨斗
  • 可开式窗户

电子设施

  • 220/240 伏交流电

客房服务

  • 自动唤醒电话
  • 床上早餐
  • 接线员唤醒电话

空调控温

  • 空调

工作区域

  • 可调台灯
  • 办公桌
  • 安全且足够宽大,可放置笔记本电脑

配备 2 张双人床,为您的同行伙伴提供宽敞的休息空间。冷色调让您沉浸于宁静的氛围中,同时还可欣赏珀斯中央商务区的城市景观。在结束一天的观光之后,可以使用遮光窗帘和空调,尽享宁静的夜晚时光。

最多人数
4
面积
31 / 333 sq ft

床上用品

双人床 x2

根据要求提供婴儿床

餐饮

餐饮设施

  • 瓶装水
  • 咖啡/茶器具
  • 冰箱
  • 水壶
  • 迷你冰箱
  • 迷你酒吧额外收费

浴室

浴室设施

  • 设有轮椅通道的浴室
  • 沐浴用品
  • 固定式淋浴花洒
  • 浴室提供吹风机
  • 镜子

媒体和技术

免费元素

  • 收音机

网络设施

  • 客房内提供数据端口
  • RJ 45 插座
  • 高速网络额外收费

电话设施

  • 直拨电话
  • 语音邮件

电视设施

  • 卫星/有线彩电
  • 42 英寸/107 厘米的屏幕
  • LCD 屏幕 - 液晶显示器

服务和设施

便捷设施和安全保障

  • 闹钟
  • 客房内提供应急信息
  • 插卡式门锁
  • 信息提示
  • 仅客房内部入口
  • 客房内提供保险箱
  • 安全窥视孔
  • 自动关闭的客房
  • 客房内装有烟雾报警器
  • 客房内装有自动喷水灭火系统

寝具设施

  • 客房报纸
  • 枕头选择

舒适设施

  • 闹钟
  • 遮光窗帘
  • 品牌杂志
  • 双层玻璃窗
  • 吹风机
  • 熨斗
  • 熨衣板和平板熨斗
  • 可开式窗户

电子设施

  • 220/240 伏交流电

客房服务

  • 自动唤醒电话
  • 床上早餐
  • 接线员唤醒电话

空调控温

  • 空调

工作区域

  • 可调台灯
  • 办公桌
  • 安全且足够宽大,可放置笔记本电脑

客房装饰与城市天际线遥相呼应,配备 1 张舒适的大床、高品质的浴室用品和免费无线网络,带给您宾至如归的温馨体验。无论您是来珀斯商务旅行还是休闲观光,都能享受宁静的夜晚时光。

最多人数
3
面积
36 / 387 sq ft

床上用品

大床 x1

客房内可视要求提供儿童加床

客房内可视要求提供成人加床

根据要求提供婴儿床

餐饮

餐饮设施

  • 瓶装水
  • 咖啡/茶器具
  • 冰箱
  • 水壶
  • 迷你冰箱
  • 迷你酒吧额外收费

浴室

浴室设施

  • 设有轮椅通道的浴室
  • 沐浴用品
  • 固定式淋浴花洒
  • 浴室提供吹风机
  • 镜子

媒体和技术

免费元素

  • 收音机

网络设施

  • 客房内提供数据端口
  • RJ 45 插座
  • 高速网络额外收费

电话设施

  • 直拨电话
  • 语音邮件

电视设施

  • 卫星/有线彩电
  • 42 英寸/107 厘米的屏幕
  • LCD 屏幕 - 液晶显示器

服务和设施

便捷设施和安全保障

  • 闹钟
  • 客房内提供应急信息
  • 插卡式门锁
  • 信息提示
  • 仅客房内部入口
  • 客房内提供保险箱
  • 安全窥视孔
  • 自动关闭的客房
  • 客房内装有烟雾报警器
  • 客房内装有自动喷水灭火系统

寝具设施

  • 客房报纸
  • 枕头选择

舒适设施

  • 闹钟
  • 遮光窗帘
  • 品牌杂志
  • 双层玻璃窗
  • 吹风机
  • 熨斗
  • 熨衣板和平板熨斗
  • 可开式窗户

电子设施

  • 220/240 伏交流电

客房服务

  • 自动唤醒电话
  • 床上早餐
  • 接线员唤醒电话

空调控温

  • 空调

工作区域

  • 可调台灯
  • 办公桌
  • 安全且足够宽大,可放置笔记本电脑

我们的无障碍双人房非常适合行动不便人士入住。客房配备专用设备,包括床间 0.9 米(36 英寸)宽的通道以及加宽的浴室门,热情友好的员工随时为客人提供帮助,让您在珀斯市中心尽享轻松的入住体验。

最多人数
4
面积
28 / 301 sq ft
可访问性
无障碍房间

床上用品

双人床 x2

餐饮

餐饮设施

  • 瓶装水
  • 咖啡/茶器具
  • 冰箱
  • 水壶
  • 迷你冰箱

浴室

浴室设施

  • 设有轮椅通道的浴室
  • 浴室门宽 80 厘米(32 英寸)
  • 沐浴用品
  • 固定式淋浴花洒
  • 浴室提供吹风机
  • 镜子
  • 带侧边和后扶手的马桶
  • 洗手池杠杆手柄类水龙头
  • 手持淋浴头

媒体和技术

免费元素

  • 收音机

网络设施

  • 客房内提供数据端口
  • RJ 45 插座
  • 高速网络额外收费

电话设施

  • 直拨电话
  • 语音邮件

电视设施

  • 卫星/有线彩电

服务和设施

便捷设施和安全保障

  • 闹钟
  • 客房内提供应急信息
  • 插卡式门锁
  • 信息提示
  • 仅客房内部入口
  • 客房内提供保险箱
  • 安全窥视孔
  • 自动关闭的客房
  • 客房内装有烟雾报警器
  • 客房内装有自动喷水灭火系统

寝具设施

  • 客房报纸
  • 枕头选择
  • 两床中间 91 厘米宽大过道(双床房)

舒适设施

  • 闹钟
  • 遮光窗帘
  • 品牌杂志
  • 双层玻璃窗
  • 吹风机
  • 熨斗
  • 熨衣板和平板熨斗
  • 可开式窗户

电子设施

  • 220/240 伏交流电

客房服务

  • 自动唤醒电话
  • 床上早餐
  • 接线员唤醒电话

空调控温

  • 空调

工作区域

  • 可调台灯
  • 办公桌
  • 安全且足够宽大,可放置笔记本电脑

这些宽敞的珀斯酒店客房可供 4 位客人入住,配备 0.8 米(32 英寸)宽的浴室门和多种无障碍设施,包括浴室扶手和方便的手持淋浴器。配备无线网络、遮光窗帘和空调。

最多人数
4
面积
31 / 333 sq ft
可访问性
无障碍房间

床上用品

双人床 x2

餐饮

餐饮设施

  • 瓶装水
  • 咖啡/茶器具
  • 冰箱
  • 水壶
  • 迷你冰箱

浴室

浴室设施

  • 设有轮椅通道的浴室
  • 浴室门宽 80 厘米(32 英寸)
  • 沐浴用品
  • 固定式淋浴花洒
  • 浴室提供吹风机
  • 镜子
  • 带侧边和后扶手的马桶
  • 手持淋浴头

媒体和技术

免费元素

  • 收音机

网络设施

  • 客房内提供数据端口
  • RJ 45 插座
  • 客房内的无线网络
  • 高速网络额外收费

电话设施

  • 直拨电话
  • 语音邮件

电视设施

  • 卫星/有线彩电
  • 18,4 英寸/47 厘米的屏幕
  • 平板电视

服务和设施

便捷设施和安全保障

  • 闹钟
  • 客房内提供应急信息
  • 插卡式门锁
  • 信息提示
  • 仅客房内部入口
  • 客房内提供保险箱
  • 安全窥视孔
  • 自动关闭的客房
  • 客房内装有烟雾报警器
  • 客房内装有自动喷水灭火系统

寝具设施

  • 客房报纸
  • 枕头选择

舒适设施

  • 闹钟
  • 遮光窗帘
  • 品牌杂志
  • 双层玻璃窗
  • 吹风机
  • 熨斗
  • 熨衣板和平板熨斗
  • 可开式窗户

电子设施

  • 220/240 伏交流电

客房服务

  • 自动唤醒电话
  • 床上早餐
  • 接线员唤醒电话

空调控温

  • 空调

工作区域

  • 可调台灯
  • 办公桌
  • 安全且足够宽大,可放置笔记本电脑

这些珀斯酒店的套房采用宁静淡雅的装饰,设有独立休闲区/餐厅以及两间浴室,非常适合需要更多空间的家庭旅客。通过免费无线网络和美味咖啡放松身心,或步行 10 分钟前往伊丽莎白码头的购物和娱乐区。

最多人数
4
面积
55 / 592 sq ft

床上用品

大床 x1

客房内可视要求提供儿童加床

客房内可视要求提供成人加床

根据要求提供婴儿床

餐饮

餐饮设施

  • 瓶装水
  • 咖啡/茶器具
  • 冰箱
  • 水壶
  • 迷你冰箱
  • 迷你酒吧额外收费

浴室

浴室设施

  • 设有轮椅通道的浴室
  • 沐浴用品
  • 固定式淋浴花洒
  • 浴室提供吹风机
  • 镜子

媒体和技术

免费元素

  • 收音机

网络设施

  • 客房内提供数据端口
  • RJ 45 插座
  • 高速网络额外收费

电话设施

  • 直拨电话
  • 语音邮件

电视设施

  • 卫星/有线彩电
  • 42 英寸/107 厘米的屏幕
  • LCD 屏幕 - 液晶显示器

服务和设施

便捷设施和安全保障

  • 闹钟
  • 客房内提供应急信息
  • 插卡式门锁
  • 信息提示
  • 仅客房内部入口
  • 客房内提供保险箱
  • 安全窥视孔
  • 自动关闭的客房
  • 客房内装有烟雾报警器
  • 客房内装有自动喷水灭火系统

寝具设施

  • 客房报纸
  • 枕头选择

舒适设施

  • 闹钟
  • 遮光窗帘
  • 品牌杂志
  • 双层玻璃窗
  • 吹风机
  • 熨斗
  • 熨衣板和平板熨斗
  • 可开式窗户

电子设施

  • 220/240 伏交流电

客房服务

  • 自动唤醒电话
  • 床上早餐
  • 接线员唤醒电话

空调控温

  • 空调

工作区域

  • 可调台灯
  • 办公桌
  • 安全且足够宽大,可放置笔记本电脑

酒店位置

珀斯美居酒店

10 Irwin Street
6000 珀斯
澳大利亚

GPS:-31.95676, 115.863106

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
  • PERTH 额外收费
  • PER 额外收费

无障碍环境

可供轮椅出入的酒店

In hotel

酒店信息

  • 239 间客房
  • 2 间残疾人士客房
  • 17 间家庭客房
  • 17 间相通客房
  • 239 间禁烟客房
  • 13 多个楼层

酒店使用的语言

针对行动不便人士提供的设施

100% 无烟酒店

洗衣/洗烫服务

  • 干洗/熨衣
  • 自助洗衣店

无线网络

  • 高速网络
  • 高速无线网络
  • 酒店提供无线网络
  • 公共区域提供无线网络 额外收费
  • 高速传输线 额外收费

空调

接待处提供保险箱

  • 接待处提供保险箱

入住/退房设施

  • 快捷入住
  • 快捷退房
  • 延迟退房

礼宾服务

  • 礼宾服务

行李员

  • 行李员

货币兑换

  • 货币兑换

Catering

2 餐厅

1 酒吧

客房服务

  • 冷餐
  • 热菜

早餐

  • 点菜早餐
  • 自助早餐 额外收费
  • 客房服务

商务

8 会议室

商务中心

  • 商务中心提供工作人员支持服务
  • 自助商务中心

家庭

根据要求提供保姆房

  • 根据要求提供保姆房

儿童服务

  • 游乐园

护理

Rooftop Pool

  • 外部
  • 酒店内

Rooftop Gym

  • 酒店内
  • 酒店内
  • 室内停车场
  • 私人
  • 40 多个停车位
  • 最大限制高度: 1.9 m / 6.23 ft
  • 停车收费: 27.82 45 AUD 每天

  • 停车一周

安全

  • 停车场装有视频监控
  • 带出入控制的停车场
  • 带灯的停车场

在我们位于珀斯中央商务区的美丽餐厅,开启一场灵感源自意大利广场的美食之旅。白天,这里是休闲咖啡馆,夜幕降临时调暗灯光,即化身为一间私密的餐厅。您可以品尝选用新鲜当地食材烹制的意大利美食与自制经典菜肴。

供应西澳大利亚葡萄酒或当地啤酒。以及上等烈酒或特调鸡尾酒。无论您喜欢什么,我们位于珀斯中央商务区的时尚酒吧都能满足您的需求。这里是工作之余小酌、餐前与朋友小聚,或在忙碌一天后晚间放松身心的理想之选。

您可以在 Beccaria 享用丰盛的甜咸美食自助早餐。或者莅临 Cucina on Hay 餐厅,这里提供点菜服务以及供应蛋糕、卷饼和三明治的外卖美食柜,如果您赶时间可以打包带走。

您是否需要精神抖擞地开始一天,或者在努力完成工作后舒缓压力?美居珀斯酒店内有设备完善的健身房、桑拿、水疗和屋顶温水游泳池,帮助您保持状态

我们专业的活动策划专员随时待命,确保您在珀斯的婚礼一切顺利。您可以在我们最多可容纳 250 人的大型活动空间举办宴会,也可以在我们的小型会议室邀请至亲好友举行私密招待会。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.8/5  2,244 评论

客户意见评级 3.0/5

Qiwei C. 家庭住宿 - 所有已确认评论

客户意见评级 3.0/5

匿名 单人住宿 - 所有已确认评论

Thank you for taking the time to share your feedback following your recent stay with us at Mercure Perth. While we are pleased to hear that there were aspects of your experience that you enjoyed, we also appreciate your constructive comments regarding the areas where we could have done better. Your feedback is important to us and helps us identify opportunities to further improve the experience we provide our guests. We have shared your comments with the relevant members of our team for review and follow-up. We are continually working to improve both our service and facilities, and feedback such as yours plays an important role in that process. Thank you again for choosing Mercure Perth, and we hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.

客户意见评级 3.5/5

Jinping L. 商务住宿 - 所有已确认评论

Thank you for taking the time to share your feedback. We are pleased that you enjoyed aspects of your stay, while also appreciating your honest comments about where we can improve. Guest feedback plays an important role in helping us enhance the experience we provide. We have shared your comments with the relevant team for review and thank you for bringing them to our attention. We hope to welcome you back to Mercure Perth in the future and provide you with a stay that exceeds your expectations.

客户意见评级 4.5/5

Zhiyong H. 商务住宿 - 所有已确认评论

Thank you for taking the time to share your wonderful feedback following your recent stay with us. We are delighted to hear that you enjoyed your experience at Mercure Perth and that our team helped make your visit an enjoyable one. Providing warm, genuine hospitality is something we pride ourselves on, and it is always rewarding to know this has been recognised. We truly appreciate your support and your recommendation. Thank you for choosing Mercure Perth, and we look forward to welcoming you back again soon.

客户意见评级 5.0/5

Lingyu Z. 情侣住宿 - 所有已确认评论

Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you enjoyed your experience at Mercure Perth. It is especially pleasing to know that our team helped make your stay an enjoyable one, as providing friendly and genuine hospitality is something we pride ourselves on. We truly appreciate your kind words and your support. Thank you for choosing Mercure Perth, and we look forward to welcoming you back again soon.

客户意见评级 3.0/5

匿名 单人住宿 - 所有已确认评论

酒店设置有点陈旧。但工作人员特别好,帮助我解决了很多问题。

Thank you for taking the time to share your feedback following your recent stay with us at Mercure Perth. While we are pleased to hear that there were aspects of your experience that you enjoyed, we also appreciate your constructive comments regarding the areas where we could have done better. Your feedback is important to us and helps us identify opportunities to further improve the experience we provide our guests. We have shared your comments with the relevant members of our team for review and follow-up. We are continually working to improve both our service and facilities, and feedback such as yours plays an important role in that process. Thank you again for choosing Mercure Perth, and we hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.

客户意见评级 3.5/5

Jinping L. 商务住宿 - 所有已确认评论

住了六天,427 房间全程没有 WiFi ,找前台告诉我在维护改善,呵呵,保持微笑

Thank you for taking the time to share your feedback. We are pleased that you enjoyed aspects of your stay, while also appreciating your honest comments about where we can improve. Guest feedback plays an important role in helping us enhance the experience we provide. We have shared your comments with the relevant team for review and thank you for bringing them to our attention. We hope to welcome you back to Mercure Perth in the future and provide you with a stay that exceeds your expectations.

客户意见评级 4.5/5

Zhiyong H. 商务住宿 - 所有已确认评论

位置出行方便,周边环境安静,早餐较满意

Thank you for taking the time to share your wonderful feedback following your recent stay with us. We are delighted to hear that you enjoyed your experience at Mercure Perth and that our team helped make your visit an enjoyable one. Providing warm, genuine hospitality is something we pride ourselves on, and it is always rewarding to know this has been recognised. We truly appreciate your support and your recommendation. Thank you for choosing Mercure Perth, and we look forward to welcoming you back again soon.

客户意见评级 5.0/5

Lingyu Z. 情侣住宿 - 所有已确认评论

地理位置好 离珀斯站近 房间相对较大

Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you enjoyed your experience at Mercure Perth. It is especially pleasing to know that our team helped make your stay an enjoyable one, as providing friendly and genuine hospitality is something we pride ourselves on. We truly appreciate your kind words and your support. Thank you for choosing Mercure Perth, and we look forward to welcoming you back again soon.

客户意见评级 5.0/5

Tianjie Q. 单人住宿 - 所有已确认评论

酒店位于市中心,交通便利,卫生条件好。住宿过程中遇到些小问题,酒店前台处理非常迅速及时,非常值得好评!

Thank you for your wonderful review and perfect score. We are delighted to hear that you enjoyed our convenient city centre location, found the hotel clean and comfortable, and that our team was able to resolve the small issue you encountered quickly and efficiently. It is especially pleasing to know that our Front Office team left such a positive impression during your stay. Thank you again for your kind feedback and for choosing to stay with us. We truly appreciate your support and look forward to welcoming you back to Mercure Perth on your next visit.

客户意见评级 4.0/5

Yuzhen Z. 朋友住宿 - 所有已确认评论

安静,干净,舒适,离市中心不远,但周边餐饮设施较少。

Thank you for taking the time to share your feedback following your recent stay at Mercure Perth. We are pleased to hear that you found the hotel quiet, clean, and comfortable, and that our location provided convenient access to Perth city centre. It is also wonderful to see your positive ratings across your arrival experience, accommodation, cleanliness, and overall stay. Thank you for your feedback regarding the limited dining options in the immediate surrounding area and the WiFi connection speed. We appreciate you bringing these points to our attention and will continue to look for ways to enhance the guest experience. We are grateful for your recommendation and hope to have the opportunity to welcome you back to Mercure Perth on a future visit to Australia. Kind regards, Liam Pratt General Manager

客户意见评级 5.0/5

Yutong L. 朋友住宿 - 所有已确认评论

舒服,安全。

Thank you for your wonderful feedback and perfect score. We are delighted to hear you had such a comfortable and enjoyable stay with us. It is great to know you found the hotel well located, clean, safe, and that our team provided thoughtful service throughout your visit. We also appreciate your very positive comments across breakfast, WiFi, sustainability, dining, bar, room service, concierge, gym, and pool facilities. Thank you again for choosing Mercure Perth. We hope to welcome you back again soon. Warm regards, Liam General Manager

客户意见评级 4.0/5

Yongshuo H. 情侣住宿 - 所有已确认评论

停车成本高

Thank you for taking the time to share your feedback. We are delighted to see such positive scores across your stay, including your accommodation, cleanliness, breakfast, team experience, and overall service. It is great to hear you also enjoyed our convenient location. We appreciate your feedback regarding parking costs and understand this can be an important consideration when staying in the Perth CBD. Thank you again for choosing Mercure Perth and for your loyalty as an ALL member. We hope to welcome you back again soon. Warm regards, Liam General Manager

客户意见评级 5.0/5

Yue K. 情侣住宿 - 所有已确认评论

闹中取静,去哪里都方便,步行去任何地方,性价比高,服务员热情。

Thank you very much for your wonderful feedback. I’m delighted to hear you enjoyed our convenient and quiet location, and that you found it easy to explore Perth on foot. It’s also great to know you found good value in your stay and that our team made such a positive impression. I will be sure to share your kind comments with the team member who assisted you, as well as the wider team. We truly appreciate your recommendation and look forward to welcoming you back again in the future.

客户意见评级 3.0/5

Yanyan L. 商务住宿 - 所有已确认评论

房间环境一般 服务还可以

Thank you for your feedback. We’re pleased to hear you found the service satisfactory, however we’re sorry that the room environment did not fully meet expectations. We also appreciate your comments regarding check-in timing and breakfast, which have been noted for review as we continue to improve. We hope to welcome you back again soon.

客户意见评级 2.5/5

Wang Y. L. 情侣住宿 - 所有已确认评论

房间的餐巾纸都用完了都一直不补充,酒店的床太软了,不舒服

Thank you for taking the time to share your feedback, and for your loyalty as an ALL Gold member. I am very sorry to read that your stay did not meet expectations. The lack of replenishment of basic amenities such as tissues is not acceptable, and I apologise for this oversight. Your comments regarding the bed comfort and the condition of the facilities are also noted — we understand how important comfort is, particularly for a couple’s stay. I am especially concerned to read that you felt overcharged at check-out. This is certainly not the experience we want any guest to have. Please rest assured we will review this internally to ensure billing accuracy and clearer communication. Your feedback regarding service detail, WiFi speed, and member recognition is appreciated. As a Gold member, you should feel valued, including welcome amenities and appropriate recognition, and I apologise if this fell short. Thank you again for your honest feedback. We are committed to improving, and we hope to have the opportunity to restore your confidence in a future stay. Kind regards, Liam

客户意见评级 4.5/5

Zhiyong H. 商务住宿 - 所有已确认评论

方便且周边环境相对安静

Thank you so much for taking the time to share your feedback — we really appreciate it! I’m delighted to hear that you enjoyed your stay with us. We truly hope to welcome you back again soon and look forward to hosting you on your next visit. Warm regards, Liam Pratt General Manager

客户意见评级 0.5/5

Houpeng Z. 商务住宿 - 所有已确认评论

服务不好

Dear Houpeng, Thank you for taking the time to share your feedback. I am very sorry to hear that your experience at Mercure Perth was so disappointing, particularly in regard to cleanliness, service, and your overall comfort. This is far below the standard we aim to provide for any guest, and I sincerely apologise. Your comments are extremely important, and I have already shared them with our Housekeeping and Front Office leaders for immediate investigation and corrective action. Cleanliness and service quality are fundamental expectations, and I regret that we did not meet them during your stay. I would appreciate the opportunity to understand more about your experience so that we can ensure improvements are made and prevent similar issues for future guests. Please feel free to contact me directly at 04… or by email at H1… Thank you again for bringing this to my attention. I hope we may have the opportunity to restore your confidence in Mercure Perth. Kind regards, Tony Pallotta Relief General Manager Mercure Perth

客户意见评级 4.5/5

Lin L. 情侣住宿 - 所有已确认评论

位置非常好,居住非常满意,床品也非常好,服务人员也态度非常友善,如果有机会,有时间,可以多住几天在贵酒店。唯一不足就是酒店比较旧可能电梯的维护加强些

Dear Lin L., Thank you very much for sharing your feedback following your recent stay with us at Mercure Perth. I am delighted to hear that you were very satisfied with your stay, and that our location, comfortable bedding, and the friendliness of our team contributed to a pleasant experience. It is wonderful to know that you would consider staying longer with us if time allowed — this is truly appreciated. I also appreciate your comments regarding the age of the hotel and the lift maintenance. Your feedback is valuable, and we continue to work on improvements to enhance comfort and reliability for our guests. I also note your personal preference regarding carpet in the rooms, and I’m pleased to hear that despite this, you still found the overall stay enjoyable. Thank you as well for your positive feedback on our sustainability initiatives and concierge service. These are important focus areas for us, and your recognition means a great deal to the team. We hope to have the pleasure of welcoming you back to Mercure Perth on your next visit. Warm regards, Tony Pallotta Relief General Manager Mercure Perth Hotel

位置可以,服务太差

客户意见评级 0.5/5

匿名 朋友住宿 - 所有已确认评论

第一天电话通知前台不需要客房打扫、收拾、叠被子,没用。第二天直接到前台当面说不需要,没用。最后只能自己写小纸条放在被子上告诉不用收拾客房。最后一天退房半小时后,想起来口罩晾在卫生间门后的挂钩上忘记拿,打电话告诉前台服务员,给我放在前台,一会儿回去拿。果然前台跟之前一样,依旧是不作为,就说没有,而且强调是我记错了没放在那儿,如果有东西,一定不会丢。那就是我说谎了呗,要骗她们一个口罩,真过分。服务差极了,零分!

Dear Mr C. Thank you for taking the time to tell us about your experience at the Mercure Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I will follow up with our housekeeping department in regard to your mask. We appreciate your sharing your concerns. Sincerely, Brian McHenry General Manager

位置好

客户意见评级 3.0/5

Y. Q. 家庭住宿 - 所有已确认评论

酒店设施陈旧,前台服务人员态度冷淡。对于住客的要求没有响应,客房里床上用品体验感较好。

Dear Y. q. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Thank you again for sharing your feedback and we hope we have an opportunity to welcome you back to our Hotel again in the future. Sincerely, Brian McHenry General Manager

地點便利

客户意见评级 3.5/5

Lu 家庭住宿 - 所有已确认评论

可以接受

Dear Terry Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel in the future. Sincerely, Brian McHenry General Manager

位 置 好

客户意见评级 3.5/5

匿名 家庭住宿 - 所有已确认评论

整潔

Dear Mingyantimothy Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Brian McHenry General Manager

其他网络用户评价我们的酒店

  • 1,045 评论 8.9/10 位置
  • 1,851 评论 5.1/10 房间
  • 1,326 评论 7.7/10 服务
  • 36 评论 4.6/10 上网
  • 700 评论 4.8/10 清洁度
  • 524 评论 2.9/10 氛围
  • 500 评论 3.2/10 设施
  • 418 评论 6.7/10 早餐

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