Novotel Perth Langley 4 gwiazdki

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 2 994

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221 Adelaide Terrace, 6000 PERTH, Australia

Opis

O hotelu

  • Complimentary Wi-Fi, work desk, Smart TV with Foxtel iQ

  • Panoramic city or Swan River views

  • Two on-site restaurants, bars and 24-hour room service

  • Gymnasium and a relaxation center on the hotel's top floor

  • Perth city Free Transit Zone

Nasze pokoje

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Lokalizacja hotelu

Novotel Perth Langley

221 Adelaide Terrace
6000 PERTH
Australia

Pozycja GPS:-31.958731, 115.867767

Telefon
Faks +61 8 9221 1669

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.0/5  Liczba opinii: 2 994

Ocena TripAdvisor  4.0/5  Liczba opinii: 3 010

Not recommended

Ocena na stronie TripAdvisor 2.0/5

PJH_Nbg Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Unfortunately, a run-down place that is the worst Novotel that I have experienced in my 30+ years of travel and 25 years of being an Accor member. The hotel urgently needs refurbishment and upgrade. In its current state it does not deserve the name Novotel and should be called Ibis at max.

Classic hotel

Ocena na stronie TripAdvisor 4.0/5

Ascent44 Rodziny - Opinia zatwierdzona w TripAdvisor

Hotel in the heart of the city, close to bus stops staff were friendly and helpful, fast check in and asked if i could be on a higher floor and they accommaded my needs. Rooom was neat, clean, if i had to stay here again. Only down fall is the hotel is near a big hill, so choice carefully to avoid walking up the hill.

Dear Guest, Thank you for choosing Novotel Perth Langley for your recent stay in Perth. It’s always pleasing to receive great feedback from our valued guests. I am very pleased to learn you enjoyed our hotel and location and appreciate you taking the time to contact us. Thank you for sharing your experience and we hope to see you again at Novotel Perth Langley on a future stay in our wonderful city. Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com #novotelperthlangley To book our best available rates check out the Novotel Perth Langley official website or please contact +61 (8) 9221 1200 or email:h1764@accor.com

A bad nights sleep

Ocena na stronie TripAdvisor 2.0/5

Alison R Couples - Opinia zatwierdzona w TripAdvisor

This hotel is in a convenient position and we enjoyed the on site pub meal after our arrival. We hoped to have a good rest before setting off on a widflower tour the next day. On reaching our room on the 4th floor we were confronted with a booming noise coming from the air circulation system. The air on was not on. I went to reception and informed them and the young man came to the room and assured us he would get maintenance to attend. That was the end of the response! Hence we had little sleep and even with the use of airline provided ear plugs I could hear the noise . After listening to music most of the night we managed a little nap. NOT GOOD ENOUGH ACCOR. We have spoken to others with similar experience at this hotel.. We try to use your hotels and with only one other exception have been more than happy with the standard.

Dear Alison R, We would like to thank you for sharing your experience following your stay at the Novotel Peth Langley. I am disappointed to read your comments and I will be working with the team to ensure a better service and product for all our valued guests and customers. We would love to welcome you back on a future occasion to show you our great service and hotel. If you would like to address these concerns further please contact me as guest feedback is taken seriously Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com

Forget it!!

Ocena na stronie TripAdvisor 2.0/5

koala_jay Couples - Opinia zatwierdzona w TripAdvisor

$38 night for parking, I’d expect valet service for that price.. room was shocking, rusty bathroom mirror, cracked toilet, mouldy bath, chipped paint.. Bali rooms outshine these.. king bed was comfy enough but again no top sheet, not everyone wants a hot doona, happy hr drinks downstairs are a joke, only one beer included at $9.50.. definitely wouldn’t return

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Perth Langley. It is only through feedback such as yours that we are able to maintain and indeed improve upon the service that we provide to our valued guests. I am naturally very disappointed to read your comments and I will be working with the maintenance and housekeeping team to ensure a better product and service for all our valued guests. It lets down not just the guests, but the entire hotel team who work so hard every day. We would love to welcome you back on a future occasion to show you our great service and hotel. Indeed, I have updated your profile to ensure our team look after you on our next trip. I have since contacted you directly to discuss further and I do hope that this isolated incident has not put you off coming to stay with us again. If you would like to address these concerns further then please contact me. Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com

Zero for first impressions

Ocena na stronie TripAdvisor 1.0/5

GeoffB432 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

A very poor first impression. Without any prior advice in booking on app and no signage at reception, I was asked for a $200 bond for 4 nights stay in addition to upfront payment for room, with bond to be refunded 3 days after stay. After haggling reduced to $150. I was refused check-in unless I paid - not really many options at 10 pm after a long days travel. Not a great loyalty recognition for Accor Plus Platinum - I was advised “we even charge our Diamond members a bond!” Suspect this is a nice little earner for hotel holding $1000s a night for at least 3 or 4 days - and of course I paid a credit card surcharge on the refundable bond as well. While room was comfortable and apparently a pre-allocated upgrade to a king room and there was the usual welcome gift - the welcome had already been soured. Now at breakfast at 7 am - adequate but nothing special and a fairly crowded dining area.

Good morning Mr Bowser, Thank you for your feedback on Tripadvisor.com regarding your current stay at the Novotel Perth Langley. It appears that you experienced a number of issues during your stay which is regrettable, and I offer my sincere apologies for those issues you experienced during your stay with us so far. I offer my apologies for the poor service on arrival and will work with team to provide a better service for all our valued guests and customers. I am only sorry there was nothing we could do before you posted your review. In the meantime, If I can be of any further assistance, please feel free to contact me. Sincerely and Respectfully Kind regards Mark Hardy General Manager Novotel Perth Langley

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 032 Liczba opinii 8.3/10 Lokalizacja
  • 1 906 Liczba opinii 5.6/10 Pokój
  • 1 611 Liczba opinii 7.7/10 Obsługa
  • 46 Liczba opinii 5.8/10 Internet
  • 698 Liczba opinii 5.1/10 Komfort
  • 627 Liczba opinii 6.6/10 Czystość
  • 517 Liczba opinii 6.9/10 Śniadanie
  • 466 Liczba opinii 5.7/10 Dobra oferta cenowa

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