Novotel Perth Langley 4 gwiazdki

Ocena klientów (Ocena ALL) 3.9/5 Liczba opinii: 2 870

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Novotel Perth Langley - Image 1
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221 Adelaide Terrace, 6000 PERTH, Australia

Opis

O hotelu

  • Complimentary Wi-Fi, work desk, Smart TV with Foxtel iQ

  • Panoramic city or Swan River views

  • Two on-site restaurants, bars and 24-hour room service

  • Gymnasium and a relaxation center on the hotel's top floor

  • Perth city Free Transit Zone

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Lokalizacja hotelu

Novotel Perth Langley

221 Adelaide Terrace
6000 PERTH
Australia

Pozycja GPS:-31.958731, 115.867767

Telefon
Faks +61 8 9221 1669

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  3.9/5  Liczba opinii: 2 870

Ocena TripAdvisor  4.0/5  Liczba opinii: 3 028

Hôtel à fuir absolument, sale, bruyant, cher et personnel qui manque de professionnalisme

Ocena na stronie TripAdvisor 1.0/5

Etienne27 Opinia zatwierdzona w TripAdvisor

I stayed at this hotel and it was an absolute nightmare. To begin with, check-in starts at 2 p.m. If you arrive earlier, they will charge you an extra fee per hour. When I finally got my room, I noticed that the rooms were outdated, but beyond that, they were poorly soundproofed. I could hear my neighbor coughing so hard it felt like he was losing his lungs. I practically felt like he was in my room. It was unbearable to sleep. To top it off, there was hair in the bathtub and, worst of all, the sheets were dirty. I called reception, and they couldn’t do anything for me. Luckily, I booked two beds and was alone, so I was able to sleep in the second one; otherwise, I would have had to sleep in dirty sheets. I spoke with someone at checkout who said they would follow up with a manager, but five days later I had no news. I was asked again to explain the problems and to attach photos, only to be told two days later that they were sorry and would take internal measures, but offered no compensation. “We’ve taken your feedback seriously and used it as an opportunity to review and improve our service standards. While I appreciate you taking the time to share your experience, please note that this matter has now been reviewed and closed from our end.” In short, if you are looking for an overpriced hotel with outdated, dirty rooms, no water bottle in room and a customer service team that lacks professionalism, this is the place for you. Otherwise, there are plenty of other hotels in the city, like the Westin or the Pan Pacific just across the street, which are much better.

A solid base to explore Perth & great places to eat there and nearby

Ocena na stronie TripAdvisor 4.0/5

Carol R Opinia zatwierdzona w TripAdvisor

This is one of 2 Novotel in Perth & located in the CBD, about a 15 min walk from the more bustling shopping area. It was certainly comfortable enough with a decent bed, linens & pillows. The bathroom was quite old & jaded but clean & the shower was powerful. The Wifi was OK. Aircon was quite loud. Senses resturant food was very good & the pub was very lively with live music. The staff were very helpful & breakfast was decent. There is a special Peruvian restaurant in the hotel next door & Tempayan Bay also good about 6 min walk away

Dear Carol, Thank you for sharing your thoughtful review following your recent stay at Novotel Perth Langley. We’re delighted to hear that you found our hotel a comfortable base for exploring Perth and enjoyed the quality of our food, the atmosphere in our Irish pub, and the friendly service from our team. We appreciate your feedback regarding the bathroom and air conditioning. Your comments have been shared with our maintenance and housekeeping teams as we continue to focus on refurbishment and enhancing guest comfort throughout the hotel. It’s great to know you also discovered some of the fantastic nearby dining options—Perth certainly has a lot to offer for food lovers! We hope to have the pleasure of welcoming you back again soon for another enjoyable stay. Warm regards, Mark Hardy General Manager Novotel Perth Langley

Wonderful staff, convenient location, spacious rooms

Ocena na stronie TripAdvisor 5.0/5

SubhodeepBrahma Opinia zatwierdzona w TripAdvisor

Stayed here for 4 weeks during July-August 2025. Great staff providing a positive experience all across. Ellie and Marina went above and beyond at each of the interactions I had over my month-long stay. Sunil and other staff at front office, the housekeeping as well the staff in the restaurant were great and hospitable. The hotel is around a 10 min walk (and two stops on the free bus zone) from the Perth CBD with partial river views from the room. While the hotel is a bit dates, the rooms are well appointed and had all the required comfort for a long stay. The breakfast buffet was reasonably priced and offered decent variety and prompt service.

Dear Subhodeep, Thank you for sharing such detailed feedback following your extended stay with us. We are delighted to hear that our team, especially Ellie, Marina, and Sunil, made such a positive impression and that both our front office, housekeeping, and restaurant teams contributed to your enjoyable experience. It’s wonderful to know that our convenient location and spacious rooms provided comfort throughout your stay, and that the breakfast buffet and service met your expectations. While we acknowledge that some areas of the hotel are dated, we are glad this did not take away from the overall comfort and hospitality you experienced. We truly appreciate your kind words and the time you took to share them. It was a pleasure having you with us for the month, and we look forward to welcoming you back on your next visit to Perth. Warm Regards, Mark Hardy Novotel Perth Langley

Very average

Ocena na stronie TripAdvisor 2.0/5

Geoff G Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Went to this hotel stayed two nights was therefore an awards night for Speedway really looking forward to a hotel that is advertised as a 4.5 star. Very disappointed pulled up outside had to unload my bags myself. No one around to help with baggage went to reception fairly long wait. Then had to leave my luggage unattended in the foyer while I parked my car. Then had to borrow one of the luggage carts Paid for an upgrade for my room was indicated I would have a view of the river. What I got was a view of the hotel across the street. The window was so dirty it was hard to see out of. The room look like it had just been upgraded but was more like a normal room in the any other hotel. Had a meal at the hotel order a Irish pie very average. Very loud band made it very hard to have a conversation. Went for breakfast in the morning very average for a 4.5 star hotel Attended an awards night upstairs. This was the best part of my stay. The service was very good. The food was very good. Could not fault either.

Dear Geoff, Thank you for taking the time to share such a detailed review of your recent stay. While we are very pleased to hear that you enjoyed the awards night and that both the food and service during the event met your expectations, we are sorry to learn that other aspects of your experience fell short. Your comments regarding arrival assistance, luggage handling, the condition of your room view, and the overall dining and breakfast experience are greatly appreciated. We strive to deliver a seamless 4.5-star experience, and it is disappointing to hear that this was not reflected during your stay. Please rest assured your feedback has been shared with the relevant teams so we can review areas of improvement, particularly around guest arrival support, room presentation, and consistency in food and beverage offerings. We truly value your input and hope that we have the opportunity to welcome you again in the future, with the chance to provide you with the high standard of service and comfort that we aim for all our guests to enjoy. Warm regards, Mark Hardy Novotel Perth Langley

Would not recommend

Ocena na stronie TripAdvisor 1.0/5

Agata B Opinia zatwierdzona w TripAdvisor

Central heating didn’t work. Was given electric heater. For hotel which charge $202 dollars per night I would expect something better.

Dear Agata, Thank you for sharing your feedback. We are very sorry to hear about your experience with the heating during your stay. While we are glad our team could provide an electric heater as an alternative, we completely understand that this is not the standard you would expect, especially at the rate you mentioned. Your comments have been shared with our maintenance team to ensure our heating systems are checked and working reliably for all future guests. We appreciate you bringing this to our attention and hope we may have the opportunity to provide you with a much more comfortable experience in the future. Warm regards, Mark Hardy Novotel Perth Langley

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 048 Liczba opinii 8.5/10 Lokalizacja
  • 1 965 Liczba opinii 5.5/10 Pokój
  • 1 587 Liczba opinii 7.4/10 Obsługa
  • 33 Liczba opinii 5.8/10 Internet
  • 767 Liczba opinii 5.2/10 Komfort
  • 666 Liczba opinii 6.4/10 Czystość
  • 505 Liczba opinii 3.2/10 Klimat
  • 486 Liczba opinii 6.4/10 Śniadanie

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