Mercure Perth 4 gwiazdki

Ocena klientów (Ocena ALL) 3.8/5 Liczba opinii: 2 314

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10 Irwin Street, 6000 PERTH, Australia

Opis

O hotelu

Offering 24hr reception and room service, a tourist information desk and a car hire service desk, Mercure Perth is dedicated to providing the utmost in convenience and warm, friendly service. Other features include WIFI access and dry cleaning services.

Nasze pokoje

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Lokalizacja hotelu

Mercure Perth

10 Irwin Street
6000 PERTH
Australia

Pozycja GPS:-31.95676, 115.863106

Telefon
Faks +61 8 9221 3344

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.8/5  Liczba opinii: 2 314

Ocena TripAdvisor  3.8/5  Liczba opinii: 2 355

“Very low standard for a 4-Star Hotel”

Ocena na stronie TripAdvisor 2.0/5

Elijah W Opinia zatwierdzona w TripAdvisor

The location and room size were the only satisfactory aspects of my stay. Beyond that, the overall service delivery fell significantly short of expectations. There were no basic amenities provided — no bottled water, toiletries, or even bathroom slippers. What was more disappointing was that our used towels from the previous night were simply refolded and placed back in the bathroom instead of being replaced. There was also no on-site parking, which meant incurring additional costs at Wilson Parking over a two-night stay. While this was my first time staying in a hotel in Perth, the experience was far below what I’d consider acceptable, and I would not recommend this property based on my stay.

Dear Elijah, Thank you for taking the time to share your feedback following your recent stay. I’m very sorry to read that your experience did not meet expectations, and I appreciate you bringing these concerns to our attention. While I’m pleased that our location and room size were positives, I regret that other aspects of your stay fell short — particularly around room servicing and the amenities provided. This is not the experience we aim to deliver, and your comments have been shared with the relevant department leaders for review and follow-up. With regard to parking, we acknowledge the inconvenience this can cause and continue to look at ways to better communicate nearby parking options for our guests. I would welcome the opportunity to discuss your stay personally and better understand the details of your experience. Please feel free to contact me directly on 0433 280 888 or via email at H1754-GM@accor.com . Thank you again for your feedback, and I regret that we did not leave you with a more positive impression of Perth hospitality. Kind regards, Tony Pallotta Relief General Manager Mercure Perth

Excellent location,great value, definitely stay agin

Ocena na stronie TripAdvisor 5.0/5

marieanddon Opinia zatwierdzona w TripAdvisor

Stayed 1 night. Reception staff very friendly. Ideal central location for attractions in town. Spacious very clean room. Bedroom has 2 very comfortable clean king bed. Room has 1 chair, kettle, AC, TV. and fridge. Bathroom is ensuite shower and toilet and clean with toiletries. Free very good WiFi. Electric  sockets near bed. Small Pool area with towels. Buffet breakfast good selection, bacon. Sausage, eggs, veg, pastries, toast, croissants jams, yogart juice, water, coffee, 5 cereal choices, cold meats and cheese, and fresh fruit. Really nice hotel. I Would recommend. As Good value, great location.

Dear Marie and Don, Thank you very much for taking the time to share such a detailed and positive review of your stay with us. I’m delighted to hear that you enjoyed our central location, found the hotel to be great value, and that your room was spacious, clean, and comfortable. It’s especially pleasing to read your kind comments about our reception team, the in-room amenities, Wi-Fi, pool area, and the variety offered at our buffet breakfast. Your recommendation means a great deal to us, and I will be sure to share your feedback with the team, who take great pride in delivering a welcoming and comfortable experience for our guests. We truly appreciate you choosing to stay with us and hope to have the pleasure of welcoming you back to Mercure Perth again in the future. Warm regards, Tony Pallotta Relief General Manager Mercure Perth

Good

Ocena na stronie TripAdvisor 4.0/5

P2HAM Opinia zatwierdzona w TripAdvisor

Reasonable price and good location. Bit dated in decor and rooms need modernisation but staff helpful and a nice pool area

Dear P2HAM, Thank you for taking the time to share your review and for rating your stay with us 8/10. I’m pleased to hear that you found our pricing reasonable, enjoyed our location, and appreciated the helpfulness of our team, as well as the pool area. I also acknowledge your comments regarding the dated décor and the need for room modernisation. These are areas we are aware of, and your feedback reinforces the importance of our ongoing improvement plans. Thank you again for your balanced and constructive feedback. We hope to have the opportunity to welcome you back to Mercure Perth in the future. Kind regards, Tony Pallotta Relief General Manager Mercure Perth

An outdated hotel with good location.

Ocena na stronie TripAdvisor 4.0/5

dordor-Sin Opinia zatwierdzona w TripAdvisor

My 1st stay here as I was hoping for a better location vs last stay. However a bit disappointed due to hotel high occupancy, so I only had my room at 1230pm despite being a Platinum member. Hotel location is good with Hay St and Murray St within steps as well as Barracks Jetty 5 mins walk away. Hotel breakfast is simple but tasty. Room is spacious but basic and hotel corridor and room quite outdated and run down. Many signs of repairs or touch up needs to be done.

Bad service at check in

Ocena na stronie TripAdvisor 3.0/5

Muppy03 Opinia zatwierdzona w TripAdvisor

Very disappointing check in, took half and hour at 1230 am for a room that was booked and paid for at least 2 months prior only to be sent to a room that was unmade and not cleaned from previous occupants. Then the desk clerk/manager had to physically check/find us another room that also had to be made up. This was a rush job, and things like towels, cups etc were missed. This also took a while and with only one person on duty there was soon others behind us waiting for service. Bed was not good with flat lifeless pillows. Location on the other hand was good, close to everything needed.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 242 Liczba opinii 8.9/10 Lokalizacja
  • 2 101 Liczba opinii 5/10 Pokój
  • 1 458 Liczba opinii 7.6/10 Obsługa
  • 64 Liczba opinii 5.6/10 Internet
  • 920 Liczba opinii 5.6/10 Komfort
  • 802 Liczba opinii 4.5/10 Czystość
  • 639 Liczba opinii 2.8/10 Udogodnienia
  • 545 Liczba opinii 2.7/10 Klimat

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Inne nasze placówki w pobliżu

Perth - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.