Novotel Perth Langley bintang 4

Catatan tamu Avis (Peringkat ALL) 4.0/5 2.992 ulasan

Jaminan Harga
Terbaik
Novotel Perth Langley - Image 1
Novotel Perth Langley - Image 2
Novotel Perth Langley - Image 3
Novotel Perth Langley - Image 4
221 Adelaide Terrace, 6000 PERTH, Australia

Deskripsi

Keistimewaan hotel

  • WiFi, area kerja, iPod® dock, TV kabel

  • Panoramic city or Swan River views

  • Santapan Australia kontemporer, hasil bumi lokal

  • Musik live di Fenians Irish Pub

  • Bus kota gratis di ambang pintu

Akomodasi kami

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Lokasi hotel

Novotel Perth Langley

221 Adelaide Terrace
6000 PERTH
Australia

GPS:-31.958731, 115.867767

Telepon
Fax +61 8 9221 1669

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.0/5  2.992 ulasan

Peringkat TripAdvisor  4.0/5  3.011 ulasan

A pleasant stay

Catatan Tripadvisor 5.0/5

ReemaS57 Couples - Ulasan TripAdvisor tersertifikasi

I have had several short stays at this hotel. The staff have always been very friendly. The hotel is in a good, quiet, city location & close to bus transport. There is only a short walk to the Swan River & Elizabeth Quay. Clean, modern rooms. Feniens Irish Pub is great for a few drinks and the pub food is good. Limited car parking onsite is available but not guaranteed.

Totally unprofessional and run down place- best avoided

Catatan Tripadvisor 1.0/5

Ganesh R Ulasan TripAdvisor tersertifikasi

I booked for 5 nights as a single occupant with breakfast included. My son joined me on my trip and the Front desk said that breakfast for two was included when I checked in. My son and I had breakfast on 4 mornings, nothing was said or nothing was signed by me for breakfast. I go on the eve of checkout and ask if I could check out the following morning, I was told that they charged me for 2 days' breakfast. I could not fathom why they would charge for 2 days instead of 4 without telling me or getting anything signed. Then the Front desk made it appear as if they were doing me a favour by waiving the charge and I could have only one breakfast on Day 5. In addition to that, a) the Reception or Housekeeping never answered calls which means you have to go down to the Reception and request anything you want b) the Hotel does not provide water bottles in the room. One has go down to the Ground floor and fill up your water bottle. They had this 'out of order' sign for 4 days out of the 5 we spent there (photo attached). c) No dental kit was provided in the room and I had to go down to Reception to request one. Overall a very forgettable experience. I would have awarded zero stars if there was an option...STAY AWAY.

Dear Ganesh Radhakrishnan, Thank you for taking the time to write a TripAdvisor review outlining your recent stay in our hotel. We are very disappointed to read and hear that your stay did not live up to your expectations and that there were various challenges you have encountered during your stay. We use this platform to sincerely apologize for the failures in our service delivery and for not being able to meet up your expectations at the Novotel Perth Langley. We appreciate all the detailed information provided and please rest assured that each and every issue mentioned in your review has been discussed with the relevant departments in order to analyse what happened and wherever possible they must be immediately rectified in order to improve our general guest experience in the future. Once again please accept my most sincere apologies, we hope that you will give us another opportunity in the near future to display our level of services & personal attendance for what we are normally acknowledged and which is our strength. Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com

Not recommended

Catatan Tripadvisor 2.0/5

PJH_Nbg Bisnis - Ulasan TripAdvisor tersertifikasi

Unfortunately, a run-down place that is the worst Novotel that I have experienced in my 30+ years of travel and 25 years of being an Accor member. The hotel urgently needs refurbishment and upgrade. In its current state it does not deserve the name Novotel and should be called Ibis at max.

Dear Guest, We would like to thank you for sharing your experience following your stay at the Novotel Peth Langley. I am disappointed to read your comments and I will be working with the team to ensure a better service and product for all our valued guests and customers. We would love to welcome you back on a future occasion to show you our great service and hotel. If you would like to address these concerns further please contact me as guest feedback is taken seriously Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com

Classic hotel

Catatan Tripadvisor 4.0/5

Ascent44 Keluarga - Ulasan TripAdvisor tersertifikasi

Hotel in the heart of the city, close to bus stops staff were friendly and helpful, fast check in and asked if i could be on a higher floor and they accommaded my needs. Rooom was neat, clean, if i had to stay here again. Only down fall is the hotel is near a big hill, so choice carefully to avoid walking up the hill.

Dear Guest, Thank you for choosing Novotel Perth Langley for your recent stay in Perth. It’s always pleasing to receive great feedback from our valued guests. I am very pleased to learn you enjoyed our hotel and location and appreciate you taking the time to contact us. Thank you for sharing your experience and we hope to see you again at Novotel Perth Langley on a future stay in our wonderful city. Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com #novotelperthlangley To book our best available rates check out the Novotel Perth Langley official website or please contact +61 (8) 9221 1200 or email:h1764@accor.com

A bad nights sleep

Catatan Tripadvisor 2.0/5

Alison R Couples - Ulasan TripAdvisor tersertifikasi

This hotel is in a convenient position and we enjoyed the on site pub meal after our arrival. We hoped to have a good rest before setting off on a widflower tour the next day. On reaching our room on the 4th floor we were confronted with a booming noise coming from the air circulation system. The air on was not on. I went to reception and informed them and the young man came to the room and assured us he would get maintenance to attend. That was the end of the response! Hence we had little sleep and even with the use of airline provided ear plugs I could hear the noise . After listening to music most of the night we managed a little nap. NOT GOOD ENOUGH ACCOR. We have spoken to others with similar experience at this hotel.. We try to use your hotels and with only one other exception have been more than happy with the standard.

Dear Alison R, We would like to thank you for sharing your experience following your stay at the Novotel Peth Langley. I am disappointed to read your comments and I will be working with the team to ensure a better service and product for all our valued guests and customers. We would love to welcome you back on a future occasion to show you our great service and hotel. If you would like to address these concerns further please contact me as guest feedback is taken seriously Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.021 ulasan 8.3/10 Lokasi
  • 1.906 ulasan 5.5/10 Kamar
  • 1.610 ulasan 7.8/10 Pelayanan
  • 46 ulasan 5.8/10 Internet
  • 709 ulasan 5.1/10 Kenyamanan
  • 624 ulasan 6.5/10 Kebersihan
  • 527 ulasan 6.9/10 Sarapan
  • 472 ulasan 5.8/10 Kesepadanan nilai

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