Novotel Perth Langley bintang 4

Catatan tamu Avis (Peringkat ALL) 4.0/5 2.994 ulasan

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Novotel Perth Langley - Image 1
Novotel Perth Langley - Image 2
Novotel Perth Langley - Image 3
Novotel Perth Langley - Image 4
221 Adelaide Terrace, 6000 PERTH, Australia

Deskripsi

Keistimewaan hotel

  • WiFi, area kerja, iPod® dock, TV kabel

  • Panoramic city or Swan River views

  • Santapan Australia kontemporer, hasil bumi lokal

  • Musik live di Fenians Irish Pub

  • Bus kota gratis di ambang pintu

Akomodasi kami

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Lokasi hotel

Novotel Perth Langley

221 Adelaide Terrace
6000 PERTH
Australia

GPS:-31.958731, 115.867767

Telepon
Fax +61 8 9221 1669

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

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Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.0/5  2.994 ulasan

Peringkat TripAdvisor  4.0/5  3.010 ulasan

Not recommended

Catatan Tripadvisor 2.0/5

PJH_Nbg Bisnis - Ulasan TripAdvisor tersertifikasi

Unfortunately, a run-down place that is the worst Novotel that I have experienced in my 30+ years of travel and 25 years of being an Accor member. The hotel urgently needs refurbishment and upgrade. In its current state it does not deserve the name Novotel and should be called Ibis at max.

Classic hotel

Catatan Tripadvisor 4.0/5

Ascent44 Keluarga - Ulasan TripAdvisor tersertifikasi

Hotel in the heart of the city, close to bus stops staff were friendly and helpful, fast check in and asked if i could be on a higher floor and they accommaded my needs. Rooom was neat, clean, if i had to stay here again. Only down fall is the hotel is near a big hill, so choice carefully to avoid walking up the hill.

Dear Guest, Thank you for choosing Novotel Perth Langley for your recent stay in Perth. It’s always pleasing to receive great feedback from our valued guests. I am very pleased to learn you enjoyed our hotel and location and appreciate you taking the time to contact us. Thank you for sharing your experience and we hope to see you again at Novotel Perth Langley on a future stay in our wonderful city. Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com #novotelperthlangley To book our best available rates check out the Novotel Perth Langley official website or please contact +61 (8) 9221 1200 or email:h1764@accor.com

A bad nights sleep

Catatan Tripadvisor 2.0/5

Alison R Couples - Ulasan TripAdvisor tersertifikasi

This hotel is in a convenient position and we enjoyed the on site pub meal after our arrival. We hoped to have a good rest before setting off on a widflower tour the next day. On reaching our room on the 4th floor we were confronted with a booming noise coming from the air circulation system. The air on was not on. I went to reception and informed them and the young man came to the room and assured us he would get maintenance to attend. That was the end of the response! Hence we had little sleep and even with the use of airline provided ear plugs I could hear the noise . After listening to music most of the night we managed a little nap. NOT GOOD ENOUGH ACCOR. We have spoken to others with similar experience at this hotel.. We try to use your hotels and with only one other exception have been more than happy with the standard.

Dear Alison R, We would like to thank you for sharing your experience following your stay at the Novotel Peth Langley. I am disappointed to read your comments and I will be working with the team to ensure a better service and product for all our valued guests and customers. We would love to welcome you back on a future occasion to show you our great service and hotel. If you would like to address these concerns further please contact me as guest feedback is taken seriously Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com

Forget it!!

Catatan Tripadvisor 2.0/5

koala_jay Couples - Ulasan TripAdvisor tersertifikasi

$38 night for parking, I’d expect valet service for that price.. room was shocking, rusty bathroom mirror, cracked toilet, mouldy bath, chipped paint.. Bali rooms outshine these.. king bed was comfy enough but again no top sheet, not everyone wants a hot doona, happy hr drinks downstairs are a joke, only one beer included at $9.50.. definitely wouldn’t return

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Perth Langley. It is only through feedback such as yours that we are able to maintain and indeed improve upon the service that we provide to our valued guests. I am naturally very disappointed to read your comments and I will be working with the maintenance and housekeeping team to ensure a better product and service for all our valued guests. It lets down not just the guests, but the entire hotel team who work so hard every day. We would love to welcome you back on a future occasion to show you our great service and hotel. Indeed, I have updated your profile to ensure our team look after you on our next trip. I have since contacted you directly to discuss further and I do hope that this isolated incident has not put you off coming to stay with us again. If you would like to address these concerns further then please contact me. Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com

Zero for first impressions

Catatan Tripadvisor 1.0/5

GeoffB432 Bisnis - Ulasan TripAdvisor tersertifikasi

A very poor first impression. Without any prior advice in booking on app and no signage at reception, I was asked for a $200 bond for 4 nights stay in addition to upfront payment for room, with bond to be refunded 3 days after stay. After haggling reduced to $150. I was refused check-in unless I paid - not really many options at 10 pm after a long days travel. Not a great loyalty recognition for Accor Plus Platinum - I was advised “we even charge our Diamond members a bond!” Suspect this is a nice little earner for hotel holding $1000s a night for at least 3 or 4 days - and of course I paid a credit card surcharge on the refundable bond as well. While room was comfortable and apparently a pre-allocated upgrade to a king room and there was the usual welcome gift - the welcome had already been soured. Now at breakfast at 7 am - adequate but nothing special and a fairly crowded dining area.

Good morning Mr Bowser, Thank you for your feedback on Tripadvisor.com regarding your current stay at the Novotel Perth Langley. It appears that you experienced a number of issues during your stay which is regrettable, and I offer my sincere apologies for those issues you experienced during your stay with us so far. I offer my apologies for the poor service on arrival and will work with team to provide a better service for all our valued guests and customers. I am only sorry there was nothing we could do before you posted your review. In the meantime, If I can be of any further assistance, please feel free to contact me. Sincerely and Respectfully Kind regards Mark Hardy General Manager Novotel Perth Langley

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.032 ulasan 8.3/10 Lokasi
  • 1.906 ulasan 5.6/10 Kamar
  • 1.611 ulasan 7.7/10 Pelayanan
  • 46 ulasan 5.8/10 Internet
  • 698 ulasan 5.1/10 Kenyamanan
  • 627 ulasan 6.6/10 Kebersihan
  • 517 ulasan 6.9/10 Sarapan
  • 466 ulasan 5.7/10 Kesepadanan nilai

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