Mercure Perth bintang 4

Catatan tamu Avis (Peringkat ALL) 3.8/5 2.314 ulasan

Jaminan Harga
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Mercure Perth - Image 1
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10 Irwin Street, 6000 PERTH, Australia

Deskripsi

Keistimewaan hotel

Menawarkan layanan resepsionis dan kamar 24 jam, meja informasi turis dan layanan sewa mobil, Mercure Perth berdedikasi memberikan pengalaman terbaik dgn kemudahan dan layanan yang ramah bersahabat. Fitur lain termasuk akses WIFI dan layanan dry cleaning.

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Lokasi hotel

Mercure Perth

10 Irwin Street
6000 PERTH
Australia

GPS:-31.95676, 115.863106

Telepon
Fax +61 8 9221 3344

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Peringkat ALL  3.8/5  2.314 ulasan

Peringkat TripAdvisor  3.8/5  2.355 ulasan

“Very low standard for a 4-Star Hotel”

Catatan Tripadvisor 2.0/5

Elijah W Ulasan TripAdvisor tersertifikasi

The location and room size were the only satisfactory aspects of my stay. Beyond that, the overall service delivery fell significantly short of expectations. There were no basic amenities provided — no bottled water, toiletries, or even bathroom slippers. What was more disappointing was that our used towels from the previous night were simply refolded and placed back in the bathroom instead of being replaced. There was also no on-site parking, which meant incurring additional costs at Wilson Parking over a two-night stay. While this was my first time staying in a hotel in Perth, the experience was far below what I’d consider acceptable, and I would not recommend this property based on my stay.

Dear Elijah, Thank you for taking the time to share your feedback following your recent stay. I’m very sorry to read that your experience did not meet expectations, and I appreciate you bringing these concerns to our attention. While I’m pleased that our location and room size were positives, I regret that other aspects of your stay fell short — particularly around room servicing and the amenities provided. This is not the experience we aim to deliver, and your comments have been shared with the relevant department leaders for review and follow-up. With regard to parking, we acknowledge the inconvenience this can cause and continue to look at ways to better communicate nearby parking options for our guests. I would welcome the opportunity to discuss your stay personally and better understand the details of your experience. Please feel free to contact me directly on 0433 280 888 or via email at H1754-GM@accor.com . Thank you again for your feedback, and I regret that we did not leave you with a more positive impression of Perth hospitality. Kind regards, Tony Pallotta Relief General Manager Mercure Perth

Excellent location,great value, definitely stay agin

Catatan Tripadvisor 5.0/5

marieanddon Ulasan TripAdvisor tersertifikasi

Stayed 1 night. Reception staff very friendly. Ideal central location for attractions in town. Spacious very clean room. Bedroom has 2 very comfortable clean king bed. Room has 1 chair, kettle, AC, TV. and fridge. Bathroom is ensuite shower and toilet and clean with toiletries. Free very good WiFi. Electric  sockets near bed. Small Pool area with towels. Buffet breakfast good selection, bacon. Sausage, eggs, veg, pastries, toast, croissants jams, yogart juice, water, coffee, 5 cereal choices, cold meats and cheese, and fresh fruit. Really nice hotel. I Would recommend. As Good value, great location.

Dear Marie and Don, Thank you very much for taking the time to share such a detailed and positive review of your stay with us. I’m delighted to hear that you enjoyed our central location, found the hotel to be great value, and that your room was spacious, clean, and comfortable. It’s especially pleasing to read your kind comments about our reception team, the in-room amenities, Wi-Fi, pool area, and the variety offered at our buffet breakfast. Your recommendation means a great deal to us, and I will be sure to share your feedback with the team, who take great pride in delivering a welcoming and comfortable experience for our guests. We truly appreciate you choosing to stay with us and hope to have the pleasure of welcoming you back to Mercure Perth again in the future. Warm regards, Tony Pallotta Relief General Manager Mercure Perth

Good

Catatan Tripadvisor 4.0/5

P2HAM Ulasan TripAdvisor tersertifikasi

Reasonable price and good location. Bit dated in decor and rooms need modernisation but staff helpful and a nice pool area

Dear P2HAM, Thank you for taking the time to share your review and for rating your stay with us 8/10. I’m pleased to hear that you found our pricing reasonable, enjoyed our location, and appreciated the helpfulness of our team, as well as the pool area. I also acknowledge your comments regarding the dated décor and the need for room modernisation. These are areas we are aware of, and your feedback reinforces the importance of our ongoing improvement plans. Thank you again for your balanced and constructive feedback. We hope to have the opportunity to welcome you back to Mercure Perth in the future. Kind regards, Tony Pallotta Relief General Manager Mercure Perth

An outdated hotel with good location.

Catatan Tripadvisor 4.0/5

dordor-Sin Ulasan TripAdvisor tersertifikasi

My 1st stay here as I was hoping for a better location vs last stay. However a bit disappointed due to hotel high occupancy, so I only had my room at 1230pm despite being a Platinum member. Hotel location is good with Hay St and Murray St within steps as well as Barracks Jetty 5 mins walk away. Hotel breakfast is simple but tasty. Room is spacious but basic and hotel corridor and room quite outdated and run down. Many signs of repairs or touch up needs to be done.

Bad service at check in

Catatan Tripadvisor 3.0/5

Muppy03 Ulasan TripAdvisor tersertifikasi

Very disappointing check in, took half and hour at 1230 am for a room that was booked and paid for at least 2 months prior only to be sent to a room that was unmade and not cleaned from previous occupants. Then the desk clerk/manager had to physically check/find us another room that also had to be made up. This was a rush job, and things like towels, cups etc were missed. This also took a while and with only one person on duty there was soon others behind us waiting for service. Bed was not good with flat lifeless pillows. Location on the other hand was good, close to everything needed.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.242 ulasan 8.9/10 Lokasi
  • 2.101 ulasan 5/10 Kamar
  • 1.458 ulasan 7.6/10 Pelayanan
  • 64 ulasan 5.6/10 Internet
  • 920 ulasan 5.6/10 Kenyamanan
  • 802 ulasan 4.5/10 Kebersihan
  • 639 ulasan 2.8/10 Fasilitas
  • 545 ulasan 2.7/10 Suasana

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Properti kami yang lain di sekitar

Semua hotel kami di PERTH

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.