Mercure Perth bintang 4
Catatan tamu Avis (Peringkat ALL) 3.9/5 135 ulasan
Menawarkan layanan resepsionis dan kamar 24 jam, meja informasi turis dan layanan sewa mobil, Mercure Perth berdedikasi memberikan pengalaman terbaik dgn kemudahan dan layanan yang ramah bersahabat. Fitur lain termasuk akses WIFI dan layanan dry cleaning.
Hotel yang disetujui ALLSAFE
10 Irwin Street
PERTH Pada 13km / 8,08 mil - Antar Jemput bayar
EAST PERTH TERMINAL Pada 0,4km / 0,25 mil
PERTH CITY Pada 0,4km / 0,25 mil
Check-in dari - Check out sampai
Menawarkan suasana akrab, pencahayaan cantik, Restoran Beccaria adalah tempat yg tepat untuk bersantai dengan segelas anggur bersama seorang yang spesial, atau berkumpul bersama teman dan keluarga. Sarapan prasmanan yang melimpah juga tersedia.
Cucina di Hay menyediakan pengalaman Italia asli ujung timur kota Perth. Berkumpul bersama teman dan keluarga dan cicipi cita rasa pedesaan Italia serta hasil bumi Australia Barat yang luar biasa.
Memadukan dekor hangat dengan keanggunan kontemporer, kamar di Mercure Perth sangat nyaman untuk beristirahat di penghujung hari yang panjang. Tamu yang mencari hotel di Perth dapat menemukan berbagai jenis kamar, Superior dan Privilege. Tiap kamar memiliki berbagai fasilitas kemudahan, termasuk meja kerja, TV dgn saluran kabel, akses internet Wi-Fi dan kabel, AC, jendela terbuka, minibar, dan fasilitas membuat kopi dan teh.
Ulasan tamu kami
Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kamiCari tahu selengkapnya
Still my hotel of choice in WA
Catatan Tripadvisor 5.0/5
321Karlos Bisnis - Ulasan TripAdvisor tersertifikasi
After a forced break to my schedule and regular travel I am back and it is good to be back at my go to in Perth. Still recommend the Mercure Although when will sky news and morning news papers be reinstated?
Dear 321Karlos, Thank you for the great review of our hotel! We are working on bring back all our services over the coming weeks as we happily move back into being a fully operational Hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Catatan Tripadvisor 4.0/5
pennyhindes Ulasan TripAdvisor tersertifikasi
We stayed there for one night during our honeymoon. Rooms are a bit dated, but were clean and comfortable. Staff were fantastic. Especially the staff from the Restaurant. Doreen was so helpful and lovely. Thank you to all.
Dear penny We very much appreciate your comments regarding your stay at the Mercure Perth and congratulations on your wedding. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Kind regards
friendly staff and good good
Catatan Tripadvisor 3.0/5
FPeter_12 Ulasan TripAdvisor tersertifikasi
Hotel needs an upgrade looks very tired definitely not deserving 4.5 stars and definitely not a privilege room!! Guest laundry appalling condition broken down equipment and hotels clean linen and other utensils were stored in this filthy room. No alternative option was offered for laundry services. But the staff did the best under the circumstances . Paul, jade , Evita and the F&B deserve a special thanks the did go out of their way to make I comfortable as possible under the sometimes trying circumstances. Housekeeping was good but all over the place and daily phone calls were required to bring missing item to our room. Endet up to buy our own daily shampoos and other items because it was embarrassing to ring up every day asking for missing items.
Dear FPeter Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We hope we have an opportunity to welcome you back to the Mercure Perth again in the future. Sincerely,
A long weekend
Catatan Tripadvisor 3.0/5
bjcraig5a85 Ulasan TripAdvisor tersertifikasi
Hotel, was very dated, needs a complete makeover , but great value for the money. Very handy to Elizabeth quay and the city centre. The hotel was very quiet, but still they got our final account, totally wrong .
Good afternoon BJCraig, Thank you for your review of Mercure Perth, I have noted your comments and will work with the team to ensure we can deliver a better experience especially in regards to your check-out. Once again thank you for your feedback and we hope we have an opportunity to welcome you back to the Mercure in the future. Kind regards
Not enough staff
Catatan Tripadvisor 3.0/5
jaypalmer2022 Bisnis - Ulasan TripAdvisor tersertifikasi
- Parking and Check In slow as only one person seemed to be working the entire stay. The person checking in people had to also man the valet - Room service was slow and my plates stayed outside my room for 2 days - shower was quite old and hard to control - room was comfortable, breakfasts were excellent -
Good afternoon Jay, Thank you or taking the time to review your recent experience at our Hotel and I am sorry that our service has not been to the standard we all expect. I have reviewed you comments with our team and we have made changes that we hope will alleviate these service issues into the future. Jay we appreciate your comments and hope we have the opportunity to welcome you back to our Hotel for a more enjoyable experience and service that is expected from our Hotel.
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