Mercure Perth bintang 4

Catatan tamu Avis (Peringkat ALL) 3.7/5 2.379 ulasan

Mercure Perth - Image 1
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Deskripsi

Keistimewaan hotel

Menawarkan layanan resepsionis dan kamar 24 jam, meja informasi turis dan layanan sewa mobil, Mercure Perth berdedikasi memberikan pengalaman terbaik dgn kemudahan dan layanan yang ramah bersahabat. Fitur lain termasuk akses WIFI dan layanan dry cleaning.

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Lokasi hotel

Mercure Perth

10 Irwin Street
6000 PERTH
Australia

GPS:-31.95676, 115.863106

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  3.7/5  2.379 ulasan

Peringkat TripAdvisor  4.0/5  2.341 ulasan

Very Dissapointed

Catatan Tripadvisor 1.0/5

iona66 Couples - Ulasan TripAdvisor tersertifikasi

I wish I had booked somewhere else, the negative reviews are a true reflection of this hotel. Please if you are considering this hotel don’t there are far better hotels in Perth. The photos used to promote this hotel do not reflect how tired this hotel is. We had a privilege room, the bathroom was so outdated, the carpet was rippled up the desk/dresser had a hole in it, bed uncomfortable. Outside of hotel was not well kept also dirty, the area at night did not feel safe. As you walk in hotel all you smelt was cooking/kitchen and not in a good way, you also smelt cooking when you got in the lift even at floor level 10. Never experienced cooking smell in a hotel lobby before. We were booked for 8 nights, never used the pool, when we wanted to use it was closed due to unforeseen circumstances! We asked when it would be available, initially told a few hours, so we went out sight seeing. Returned to hotel, still not available, expected to reopen shortly, waiting for chemicals and were told our healthy and safety came first. Pool was closed all day.. we booked this hotel as it was close to city in the height of summer and had a pool. In our 8 days we did not use it once, we actually booked into another hotel so we could use the pool safely. And if we were not sight seeing we went to the beach to cool down. We won’t return to this hotel but will be returning to Perth, it is a beautiful city.

Comfortable and good service at reasonable price.

Catatan Tripadvisor 3.0/5

_stuart1606 Bisnis - Ulasan TripAdvisor tersertifikasi

This is an older hotel, room fittings/furnishings show this. However it is clean well serviced and room was larger than what I have stayed in at more expensive hotels. Breakfast is tasty with good selection of foods available. Onsite bar and cafe provide convenience and options. The location unfortunately is not right in the middle of the CBD and little surrounding it. But it is only a short walk to Hay St and Murray St malls where wide range shopping is found. In addition parks etc are also a short walk.

Could be better

Catatan Tripadvisor 3.0/5

exditcher Couples - Ulasan TripAdvisor tersertifikasi

Third visited here over the years nice basic hotel .The only bug was the tables at breakfast they all seem not level and if you put you coffee down and then leant on table coffee would go everywhere! .either sort the floor out or sort the tables out !!!

hotel tua , ac tidak bisa atur

Catatan tamu Avis 2.0/5

Vr Keluarga - Ulasan terverifikasi ALL

tirai jendela tidak menutup sempurna jadi kami merasa silau karena cahaya yang masuk , ac tidak bisa atur suhu nya , sudah telepon resepsionis tapi tidak membantu

Vera O. yang terhormat, Terima kasih telah memberikan waktu Anda untuk memberi tahu kami mengenai pengalaman Anda di Mercure Perth. Kami sangat menyesal pengalaman Anda tidak memenuhi harapan Anda; perkenankan kami menyampaikan permohonan maaf kami setulusnya. Sebenarnya masalah tersebut merupakan pengecualian dari prosedur yang seharusnya. Kami yakinkan Anda bahwa kami telah mengambil tindakan untuk mengatasi dan mencegah berulangnya masalah di masa depan. Kami berharap Anda dapat menerima kompensasi penuh berupa pengembalian sebesar $__, yang akan dikirim ke rekening Anda dalam 15 hari. Kami ingin menegaskan komitmen kami atas standar kualitas tinggi, dan secara pribadi saya ingin memastikan Anda akan merasakannya dalam kunjungan Anda berikutnya di tempat kami. Kami menunggu kedatangan Anda kembali di Mercure. Jangan ragu untuk menghubungi saya pada saat kunjungan Anda berikutnya. Hormat kami, Brian McHenry General Manager

Disinterested staff and the worst hotel bed i have ever slept in

Catatan Tripadvisor 2.0/5

Josh T Ulasan TripAdvisor tersertifikasi

Arrived at the hotel and was met with two staff members one either in training or something as they were doing a lot of discussion about what room I was in with no explanation to me and the senior of the two couldn't leave fast enough to walk back to his side of the counter and pick up and scroll his phone Hotel is perfunctory but old feeling or potentially that's just where i was put on level 1 Room was largeish but weirdly setup 1 lamp no charging or power next to the bed without rearranging the furniture but smelled quite musky External door out to what i assume was a balcony or terrace area was closed and locked with an A4 sheet of paper saying closed for maintenance Bathroom was perfunctory and fine but far from what i expect from an accor property especially at the price point we paid to stay there also had a dripping tap which I inevitably turned off Ate at the inhouse café/Restaurant (Cucina) and food was good staff were great would highly recommend On checkout wasn't asked about my stay or how anything was couldn't get rid of me fast enough If i need to go back to the city again for business and even as an Accor member and Accor snob I wouldn't stay in this hotel again at half the price

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.324 ulasan 9/10 Lokasi
  • 2.201 ulasan 5/10 Kamar
  • 1.631 ulasan 7.4/10 Pelayanan
  • 95 ulasan 3.8/10 Internet
  • 933 ulasan 5.6/10 Kenyamanan
  • 863 ulasan 4.8/10 Kebersihan
  • 699 ulasan 3/10 Fasilitas
  • 571 ulasan 2.6/10 Suasana

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