Novotel Perth Langley 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.0/5 2,985 أراء

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Novotel Perth Langley - Image 1
Novotel Perth Langley - Image 2
Novotel Perth Langley - Image 3
Novotel Perth Langley - Image 4
221 Adelaide Terrace, 6000 PERTH, Australia

الوصف

خدمات الفندق الإضافية

  • Complimentary Wi-Fi, work desk, Smart TV with Foxtel iQ

  • Panoramic city or Swan River views

  • Two on-site restaurants, bars and 24-hour room service

  • Gymnasium and a relaxation center on the hotel's top floor

  • Perth city Free Transit Zone

الإقامات المتوفرة لدينا

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موقع الفندق

Novotel Perth Langley

221 Adelaide Terrace
6000 PERTH
Australia

نظام تحديد المواقع العالمي (GPS):-31.958731, 115.867767

الهاتف
فاكس +61 8 9221 1669

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.0/5  2,985 أراء

تقييم TripAdvisor  4.0/5  3,009 أراء

Classic hotel

ملاحظة Tripadvisor 4.0/5

Ascent44 العائلات - تقييم TripAdvisor المعتمد

Hotel in the heart of the city, close to bus stops staff were friendly and helpful, fast check in and asked if i could be on a higher floor and they accommaded my needs. Rooom was neat, clean, if i had to stay here again. Only down fall is the hotel is near a big hill, so choice carefully to avoid walking up the hill.

A bad nights sleep

ملاحظة Tripadvisor 2.0/5

Alison R Couples - تقييم TripAdvisor المعتمد

This hotel is in a convenient position and we enjoyed the on site pub meal after our arrival. We hoped to have a good rest before setting off on a widflower tour the next day. On reaching our room on the 4th floor we were confronted with a booming noise coming from the air circulation system. The air on was not on. I went to reception and informed them and the young man came to the room and assured us he would get maintenance to attend. That was the end of the response! Hence we had little sleep and even with the use of airline provided ear plugs I could hear the noise . After listening to music most of the night we managed a little nap. NOT GOOD ENOUGH ACCOR. We have spoken to others with similar experience at this hotel.. We try to use your hotels and with only one other exception have been more than happy with the standard.

Forget it!!

ملاحظة Tripadvisor 2.0/5

koala_jay Couples - تقييم TripAdvisor المعتمد

$38 night for parking, I’d expect valet service for that price.. room was shocking, rusty bathroom mirror, cracked toilet, mouldy bath, chipped paint.. Bali rooms outshine these.. king bed was comfy enough but again no top sheet, not everyone wants a hot doona, happy hr drinks downstairs are a joke, only one beer included at $9.50.. definitely wouldn’t return

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Perth Langley. It is only through feedback such as yours that we are able to maintain and indeed improve upon the service that we provide to our valued guests. I am naturally very disappointed to read your comments and I will be working with the maintenance and housekeeping team to ensure a better product and service for all our valued guests. It lets down not just the guests, but the entire hotel team who work so hard every day. We would love to welcome you back on a future occasion to show you our great service and hotel. Indeed, I have updated your profile to ensure our team look after you on our next trip. I have since contacted you directly to discuss further and I do hope that this isolated incident has not put you off coming to stay with us again. If you would like to address these concerns further then please contact me. Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com

Won’t be back

ملاحظة Tripadvisor 1.0/5

kbell222 تقييم TripAdvisor المعتمد

Despite living in 2024, this hotel will only accept payment via physical card with pin. No tap payments and no entering credit card details. Was a challenge when you don’t have the pin for your card. Absolutely wild they are not willing to accommodate solutions. Staff member, Frengky was rude and unhelpful. Rooms outdated, gross shower curtain, taps leaking, room smells.

Dear Karleigh B, We would like to thank you for sharing your experience following your stay at the Novotel Peth Langley. I am disappointed to read your comments and I will be working with the team to ensure a better service and product for all our valued guests and customers. We would love to welcome you back on a future occasion to show you our great service and hotel. If you would like to address these concerns further please contact me as guest feedback is taken seriously Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com

Zero for first impressions

ملاحظة Tripadvisor 1.0/5

GeoffB432 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

A very poor first impression. Without any prior advice in booking on app and no signage at reception, I was asked for a $200 bond for 4 nights stay in addition to upfront payment for room, with bond to be refunded 3 days after stay. After haggling reduced to $150. I was refused check-in unless I paid - not really many options at 10 pm after a long days travel. Not a great loyalty recognition for Accor Plus Platinum - I was advised “we even charge our Diamond members a bond!” Suspect this is a nice little earner for hotel holding $1000s a night for at least 3 or 4 days - and of course I paid a credit card surcharge on the refundable bond as well. While room was comfortable and apparently a pre-allocated upgrade to a king room and there was the usual welcome gift - the welcome had already been soured. Now at breakfast at 7 am - adequate but nothing special and a fairly crowded dining area.

Good morning Mr Bowser, Thank you for your feedback on Tripadvisor.com regarding your current stay at the Novotel Perth Langley. It appears that you experienced a number of issues during your stay which is regrettable, and I offer my sincere apologies for those issues you experienced during your stay with us so far. I offer my apologies for the poor service on arrival and will work with team to provide a better service for all our valued guests and customers. I am only sorry there was nothing we could do before you posted your review. In the meantime, If I can be of any further assistance, please feel free to contact me. Sincerely and Respectfully Kind regards Mark Hardy General Manager Novotel Perth Langley

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 1,032 أراء 8.3/10 الموقع
  • 1,906 أراء 5.6/10 الغرفة
  • 1,611 أراء 7.7/10 الخدمة
  • 46 أراء 5.8/10 إنترنت
  • 698 أراء 5.1/10 مستوى الراحة
  • 627 أراء 6.6/10 مستوى النظافة
  • 517 أراء 6.9/10 الإفطار
  • 466 أراء 5.7/10 القيمة مقابل المال

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منشآتنا الأخرى القريبة

جميع فنادقنا في Perth

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.