イビス シドニー ダーリング ハーバー 3.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 2,821 件のレビュー

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イビス シドニー ダーリング ハーバー - Image 4
70 Murray Street, Darling Harbour, 2000 ピアモント, オーストラリア

説明

ホテルのその他の情報

  • エキサイティングなダーリングハーバーにあり、インターナショナル コンベンションセンターまで徒歩すぐです

  • 快適な客室に、必要な設備すべてが備わります。快適なご滞在をお約束します。

  • バー「iBar」でおいしいお食事とお飲み物を楽しみくささい。屋外デッキもご利用いただけます。

  • 活気あふれるシドニーの中央ビジネス地区にほど近く、便利な立地です。

  • ピアモント橋を渡り、シドニー水族館、ワイルドライフパークまで歩いて行きましょう

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ホテル所在地

イビス シドニー ダーリング ハーバー

70 Murray Street, Darling Harbour
2000 ピアモント
オーストラリア

GPS:-33.8717, 151.197723

電話番号
ファックス +61 2 9288 7189

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

IBIS KITCHEN

イビスキッチンが提供する国際色豊かな朝食ビュッフェでは、あらゆるお客さまにご満足いただける美味しいお食事を豊富に取り揃えています。ディナーは、人気の定番料理を手頃な料金でご提供しております。また、月曜日から金曜日まで、日替わりスペシャルディナーもお召し上がりいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  2,821 件のレビュー

トリップアドバイザーの評価  3.6/5  3,193 件のレビュー

Good location, friendly staff

トリップアドバイザーの評価 5.0/5

R W トリップアドバイザー認証口コミ

Upon arrival welcomed by a nice staff Era Rhody. When I requested a quiet room, she went straight into the system and met my needs. Overall I am very happy about her service.

Greetings, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that our staff member, Era Rhody, provided you with exceptional service and accommodated your request for a quiet room. Your satisfaction is our priority, and we appreciate your kind words. Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

Will not recommend nor return again

トリップアドバイザーの評価 1.0/5

jasonteh7 トリップアドバイザー認証口コミ

My organisation booked me a stay for 3 nights for a business trip. Room was small, just enough for a bathroom and a queen sized bed. Rooms were generally unclean with dirt and dust visible. Bathrooms did not provide basic hygiene amenities. A lamp fixture was spoilt and dangling. Weird furniture parts and tools were left in the room. On my first day, I was unable to unlock the door using the key card despite numerous attempts. Went back down to reception to enquire, only to be given a somewhat scornful response from the front desk staff who gave me a "friendly demonstration" on how to unlock a door. Only after another hotel guest came over with the exact same problem; did the staff took my keycard to check. The only pros were the excellent views from the room of Darling Harbor. Will not recommend nor return again.

Greetings Jason, Thank you for sharing your feedback regarding your recent stay at ibis Sydney Darling Harbour. I sincerely regret to learn about your experience and the concerns you raised. I understand that the size of the room did not meet your expectations and that cleanliness was not up to our usual standards. Please know that we strive to provide a comfortable and immaculate environment for our guests. Your comments regarding the lack of hygiene amenities and the condition of the lamp fixture have been noted and will be reviewed with our housekeeping team to ensure improvements. I also apologize for the inconvenience you experienced with your key card and the interaction with our front desk staff. Customer service is a priority, and your experience does not reflect our commitment to providing a welcoming atmosphere. It is customary that our staff take any concerns seriously, so I do apologise that your experience did not reflect that. We appreciate your positive remarks about the views of Darling Harbour, and I hope that you will reconsider your stance and allow us another opportunity to serve you better in the future as we'd love to make your next stay a positive one! Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

Good hotel near ICC Sydney

トリップアドバイザーの評価 3.0/5

Chizzamerica トリップアドバイザー認証口コミ

Two nights at the Ibis Darling Harbour whilst attending an event nearby at the ICC; a useful location within walking distance. The hotel staff were helpful throughout the stay. The bed was comfortable, however the room carpet & furnishings were tired/well used. Shower was old with an uneven floor, plus two taps rather a modern single mixer tap.

Greetings Chizzamerica, Thank you for sharing your feedback regarding your recent stay at Ibis Sydney Darling Harbour. We are delighted to hear that you found our location convenient and that our staff provided helpful service. However, we regret to learn that the condition of the room furnishings and shower did not meet your expectations. Your comments will be taken into consideration as we continually strive to enhance our guest experience. Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

Awesome customer service

トリップアドバイザーの評価 5.0/5

Narelle M トリップアドバイザー認証口コミ

Beautiful central location At reception Rhody was excellent gave me a room with a view and let me in early as I had just arrived by plane would recommend just for the service alone

Greetings Narelle, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that our customer service, particularly from Rhody, met your expectations and that you enjoyed our central location. Your recommendation is greatly appreciated. Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

good

トリップアドバイザーの評価 5.0/5

Yingjuan Z トリップアドバイザー認証口コミ

There is a very good living environment in Ibis, the location is very good, very close to the city center, the service is very good, very enthusiastic.

Greetings Yingjuan, Thank you for your positive feedback regarding your experience at Ibis Sydney Darling Harbour. We are delighted to hear that you appreciated our location and the enthusiastic service provided by our team. Your kind words motivate us to continue delivering exceptional hospitality! Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

との提携 TripAdvisor

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