ソフィテル シドニー ダーリング ハーバー 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 11,046 件のレビュー

ソフィテル シドニー ダーリング ハーバー - Image 1
ソフィテル シドニー ダーリング ハーバー - Image 2
ソフィテル シドニー ダーリング ハーバー - Image 3
ソフィテル シドニー ダーリング ハーバー - Image 4
12 Darling Drive, 12 Darling Drive, 12 Darling Drive, 2000 シドニー, オーストラリア

説明

ホテルのその他の情報

  • 活気溢れるダーリングハーバーに位置する象徴的なホテル

  • 素晴らしい眺めが楽しめるスタイリッシュな客室とスイートが590室

  • 最上階のクラブミレジムからは周辺の景色を一望

  • 賑やかな水辺の洗練された雰囲気を味わえる、3つのバーとレストラン

  • 特徴的なインフィニティプール

当ホテルの客室

ホテル所在地

ソフィテル シドニー ダーリング ハーバー

12 Darling Drive, 12 Darling Drive, 12 Darling Drive
2000 シドニー
オーストラリア

GPS:-33.872908, 151.198704

電話番号
ファックス +61 2 8388 8868

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

ATELIER BY SOFITEL

Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce. Bon appétit!

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  11,046 件のレビュー

トリップアドバイザーの評価  4.5/5  2,938 件のレビュー

2023エクセレンス認証

Very Poor Check In Experience

トリップアドバイザーの評価 3.0/5

wockinwod トリップアドバイザー認証口コミ

I wish to provide some feedback on my recent stay and in particular the check in experience I had. I had decided to have my birthday Atelier as we love it there and love the team. They looked after us very well and I would like to recognize Gabi, Chit and especially Yogi and Vinny. I thought to treat myself and my partner it would also be nice to stay the night, enjoy a Prestige Suite and also the Club. I was met at check in by a person in training (whose name may have been Sahan). There was no smile, no "bonjour", just, "are you checking in and can I have your credit card and ID". Certainly not what I would have expected. Once she found the booking there was no recognition or comment on my loyalty or a welcome back. I then asked about the possibility of an upgrade and without checking I was curtly told that the hotel was fully booked. I knew this not to be the case as I had looked online and seen a number of rooms available including the Bellerive Suite. When I questioned this the response was, "Oh, I just assumed we were full". Not the greatest response. At this point I asked to speak to a supervisor. Also, I should point out that I thought an upgrade to the Bellerive Suite was unlikely and what I did was book the room type I wanted. After a few minutes a gentleman appeared (I cannot recall his name) and I explained the check in experience I had faced. He was sympathetic and said he would see what he could do. He moved us to a Prestige Suite with a better view and said that he would send wine up to the room as an apology. Sadly this never occurred. He also said he was going to speak to the team at Atelier to share my experience. They did mention my issue but as they are generally amazing I am not sure what more could have been done. As you can appreciate this was not the start to my birthday celebration that I was expecting. I was excited for the stay and the dinner and then to be let down at check in and also with the failure to deliver the service recovery just made for a poor experience.

Rude attitude

トリップアドバイザーの評価 2.0/5

N3690VYmohamedm ファミリー - トリップアドバイザー認証口コミ

We visited the lounge in the lobby for a brunch snack and whilst we were ordering we were informed by Nicholas that Accor limitless benefits did not apply to croissants. We queried this as on previous visits this was not the case. He smiled and said we were very lucky he was not present at that time as he would not have extended the benefit. We walked accross to the W Sydney instead as this type or arrogant behaviour is not acceptable to a loyal Gold Accor member of many years.

Good hotel

トリップアドバイザーの評価 5.0/5

PaulC452 Couples - トリップアドバイザー認証口コミ

Very good hotel with friendly service . We had one of their suites which was compact but decent . Great location on the harbor. Breakfast in the lounge was impressive. Felt I overate every morning. The afternoon tea & canapé service were very good too. One side of the hotel looks out onto busy roads . We were originally put in a room on that side and the traffic noise was bad. They did move us and the alternative room was fine

Terrible property with awful staff and management.

トリップアドバイザーの評価 1.0/5

John S トリップアドバイザー認証口コミ

Would never stay at this property again. Driveway is an absolute nightmare including all staff working on it. Staff are not in uniform and the duty managers and General Manager should not be working in hospitality. Avoid at all costs! Absolutely awful.

5 star hotel without the 5 star experience

トリップアドバイザーの評価 3.0/5

Chrispy63au Couples - トリップアドバイザー認証口コミ

My wife and I stayed here in Dec 2024 as an anniversary gift from our kids. The bedding was uncomfortable and was missing a flat sheet. There was a rip or worn section on the block out curtains which filled the east facing room with light at sunrise. The lighting was not dimmable making it impossible to have a romantic night Very disappointing to pay a 5 star price only to get a 3 star experience

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 2,733 件のレビュー 9.3/10 ロケーション
  • 4,903 件のレビュー 8.1/10 客室
  • 5,301 件のレビュー 8.2/10 サービス
  • 42 件のレビュー 6.5/10 インターネット
  • 1,178 件のレビュー 7.6/10 清潔さ
  • 1,163 件のレビュー 8.7/10 雰囲気
  • 1,063 件のレビュー 8/10 朝食
  • 758 件のレビュー 4.9/10 お値打ち度

Powered by Trustyou

周辺の他の施設

シドニーのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。