ソフィテル シドニー ダーリング ハーバー 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 11,328 件のレビュー

ソフィテル シドニー ダーリング ハーバー - Image 1
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12 Darling Drive, 12 Darling Drive, 12 Darling Drive, 2000 シドニー, オーストラリア

説明

ホテルのその他の情報

  • 活気溢れるダーリングハーバーに位置する象徴的なホテル

  • 素晴らしい眺めが楽しめるスタイリッシュな客室とスイートが590室

  • 最上階のクラブミレジムからは周辺の景色を一望

  • 賑やかな水辺の洗練された雰囲気を味わえる、3つのバーとレストラン

  • 特徴的なインフィニティプール

当ホテルの客室

ホテル所在地

ソフィテル シドニー ダーリング ハーバー

12 Darling Drive, 12 Darling Drive, 12 Darling Drive
2000 シドニー
オーストラリア

GPS:-33.872908, 151.198704

電話番号
ファックス +61 2 8388 8868

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

ATELIER BY SOFITEL

Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce. Bon appétit!

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  11,328 件のレビュー

トリップアドバイザーの評価  4.5/5  2,919 件のレビュー

2023エクセレンス認証

THE BEST hotel.

トリップアドバイザーの評価 5.0/5

78shellies トリップアドバイザー認証口コミ

Staying here was the BEST decision! The hotel was super clean and conveniently located. The staff, especially the concierge was super helpful with suggestions and even helped me buy theatre tickets. The room was super comfortable too, and we felt welcomed and appreciated. I would highly recommend this hotel. Oh, and did I mention the fireworks on Saturday night? What a great experience overall!

Not Worth the Price Point

トリップアドバイザーの評価 3.0/5

Pioneer428892 Couples - トリップアドバイザー認証口コミ

I booked the Sofitel as a splurge hotel on my boyfriend and I's birthday trip through Australia and NZ. I figured since it was our first night after the long flight, it would be really nice. Unfortunately, when we went many things were under construction including the pool floor and the view!! I also was disappointed because I wrote out a long note to the front desk asking if there was something nice they could do for my boyfriends birthday and I didn't mind paying for it, but when we arrived, they didn't have anything to surprise him. The staff was very nice and helpful, but I would have like to experience more customer service for this kind of hotel.

Disappointing stay

トリップアドバイザーの評価 3.0/5

wombatdavid トリップアドバイザー認証口コミ

We are very underwhelmed and disappointed with the overall experience here as Gold Accor Plus members and returning guests. They get 3 stars due to the location of the hotel and the lovely room. Zero stars for service. The staff on the front desk are terrible. No recognition of my status and no information provided. The WhatsApp service they use seems to either be AI or offshore because it is useless. We arrived early and our room was not available. They took my mobile and said they would text me. A couple of hours later we had not heard but suddenly got a WhatsApp message asking if we were settling in our room… I messaged back to say we were not even in our room. I asked about our upgrade as gold members. They said to me that they were sorry I had missed the text and the room was ready. There was no text! We headed back to the hotel and asked about the upgrade. We were advised that the hotel was full so no upgrade. For the third time we were also reminded by staff that we were using our free accor plus night… so what! Does that mean we deserve poor service? Ok we thought, we will go to our room. We arrived to the room to find we were on a low floor and our gold welcome amenity was not even in the room. After the cold and uninspiring service and lack of recognition, we phoned to complain. They then managed to find us a better room on a higher floor and said we would be helped to move rooms. We waited for ages and eventually were moved. Still no welcome amenity in the new room. The new room was lovely and we enjoyed the bath. I liked the pool and we had a tasty breakfast (staff were nice here). We wanted a late checkout of 1 hour to midday. We were told that this was not possible as the hotel was full. But strangely the guy we dealt with said that they clean the rooms from midday onwards… so we said we can have the room until midday then? Oh no… We did not feel any sense of welcome or recognition. We had a nicer welcome to Sydney earlier in the week at Rydges Cronulla… your staff need training. Stop the pretentious “bonjour” greetings and deliver service. I actually speak French and don’t need a greeting from non French speakers like that. There is construction near the hotel and at their pool area. I would not recommend the hotel. This is not 5 star service. And no Accor recognition at all.

Perfection at the highest level

トリップアドバイザーの評価 5.0/5

Ian3715 トリップアドバイザー認証口コミ

Perfection, is the only word I can use for this amazing hotel. If you have a special occasion or want to indulge in luxury this is the hotel for you. This was our 3rd visit and it was a special occasion so we opted for a suit and executive lounge access and nothing disappointed. The room was perfect and the lounge overlooking Darling Harbour was breathtaking and the service in the lounge what you expect but seldom these days but this place delivers on every single point. I’ve been travelling and staying in hotels for over 40 years and this by far the best luxury experience I have ever had the pleasure of enjoying. Thank you so much to all the staff and management at the hotel for such an incredible stay and we cannot wait for our next visit.

DO NOT STAY HERE. For your own sake.

トリップアドバイザーの評価 1.0/5

Freedom36233972737 トリップアドバイザー認証口コミ

Sofitel = deceiving liars. We called reservations to book our honeymoon directly. We made it clear it was our HONEYMOON and we were chasing high expectations. We ended up on level 5 with heavy constructions JUST outside the window- it is all you will hear all morning, and all day- construction. We demanded a better room after the extremely shocking disappointment. We also ordered champagne on arrival which never came. We selected DO NOT DISTURB on the control panel for them to only ignore that and come into our private space- twice. We tried to call just to get a late check out, to be told they were at full capacity and could not accommodate. We wanted to test this and tried to book a room online, which was available! We called reservations back about this to be told some ridiculous lie about why they couldn’t offer this the first time yet had multiple rooms available. Check in staff are strange, also! The guy we had was very odd and left me feeling uncomfortable twice. We will never stay at the Sofitel again. Horrific experience on the most important Sydney stay of our lives… our honeymoon. There is heavy construction blocking the entire harbour view- so if this is what you’re chasing view wise, do NOT stay here. They will not tell you of this obstruction that will most definitely impact your stay (yes, it is loud!) they will take your money and not compensate in any way. Mini bar was super average. Pillows suck. A UTI from their shower water was contracted! Aircon does not give you the said temperature- way too hot! Windows are dirty throughout. Outdated amenities. Slow room service. Average menu, Please choose elsewhere for your own sake. The Sofitel is a shadow of what it once was.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 4,938 件のレビュー 8.2/10 客室
  • 5,336 件のレビュー 8.3/10 サービス
  • 41 件のレビュー 6/10 インターネット
  • 1,190 件のレビュー 7.8/10 清潔さ
  • 1,174 件のレビュー 8.8/10 雰囲気
  • 1,053 件のレビュー 7.8/10 朝食
  • 743 件のレビュー 4.9/10 お値打ち度

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周辺の他の施設

シドニーのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。