ノボテル シドニー ダーリング スクエア 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 2,858 件のレビュー

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17 Little Pier Street, シドニー, オーストラリア, 2000 ダーリングハーバー, オーストラリア

説明

ホテルのその他の情報

  • Wi-Fi、ワークスペース、ケーブルTV、ミニバー

  • 屋内プール、モダンなフィットネスセンター

  • 柔軟で自然光が差し込む多数のイベントルーム

  • 種類豊富なお飲み物、アラカルトのダイニング

  • Close to ICC Sydney and public transportation.

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ホテル所在地

ノボテル シドニー ダーリング スクエア

17 Little Pier Street, シドニー, オーストラリア
2000 ダーリングハーバー
オーストラリア

GPS:-33.87747, 151.202709

電話番号
ファックス +61 2 8217 4085

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット不可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

PUMPHOUSE RESTAURANT & BAR

遺産として登録された 110 年前の建物です。 居心地のよい開放的なベランダで 多種多様な作りたての料理をお召し上がりいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  2,858 件のレビュー

トリップアドバイザーの評価  4.2/5  516 件のレビュー

PERFECT for Sydney CBD. Staff wonderful and location cant be beat!

トリップアドバイザーの評価 5.0/5

Holly_2tubbycats ビジネス - トリップアドバイザー認証口コミ

Perfect for Sydney CBD. Greeted and checked in by lovely young man on front desk. Given room on 8th floor, yummy token gift for my gold Accor status. Beautiful clean room with stunning view over the Gardens. Bed was comfy and those pillows, perfect! I almost tried to smuggle one home :) Shower was hot and great water pressure. Quiet and dark room was a great night sleep in a busy city. Fast check out the next morning. Will pick Darling Square Novotel on my next trips to Sydney as perfect location for trains, world square shops, chinatown and cbd.

Excellent stay

トリップアドバイザーの評価 5.0/5

GR1UK トリップアドバイザー認証口コミ

This hotel completely exceeded our expectations during our 4 night stay. Cleanliness was excellent, rooms modern, clean and spacious. Air con and comfort in the room was excellent, bathroom mirror, lighting and shower pressure excellent also. Breakfast was a highlight for us the female breakfast manager and her team were excellent - warm welcome everyday, remembered our order for coffee, eggs etc; but was also attentive to all guests. The breakfast selection was very high quality and fresh. Location of the hotel is excellent very close to Darling Harbour, Chinatown and beside the Chinese Garden of Friendship. Definitely recommend and will return.

Dear GR1UK, Thank you so much for sharing your feedback with us! We are so glad to know that you have enjoyed your stay and looking forward to welcoming you back soon. Kind Regards, Kristina K. Front Office Manager

Poor service

トリップアドバイザーの評価 3.0/5

Nerrida L トリップアドバイザー認証口コミ

Rooms very small. Andrew at front desk was arrogant and even rude to his colleagues. Told me I couldn’t use accor points for a meal (several times) Another staff member assisted and whilst she was sorting it, she offered to show him how to do it. His reply ‘I already know how to do it‘ and then he chuckled - If he already knew, why wouldn’t he do it for me? This was the third issue I had with him. He was most unhelpful, unfriendly and self righteous. Monica on the other hand was a delight. How she works alongside him with such a professional manner is beyond me. Monica was all over everything, pleasant and knowledgeable.

Dear Nerrida, We do appreciate you taking the time to share the feedback with us. Thank you for sharing all the details of your stay. The feedback like yours help us to navigate and improve the issues. I will personally investigate the matter that you have mentioned and discuss it with the team during the next briefing in order to elevate the service. We are wishing you a great day ahead and hope to see you again very soon. Kind Regards, Kristina K. Front Office Manager

Friendly Staff, Comfortable Room & Excellent Location.

トリップアドバイザーの評価 5.0/5

Jody B ファミリー - トリップアドバイザー認証口コミ

We were welcomed by the most friendly young man at reception. I’m only sad I didn’t get his name. He was extremely helpful, warm and welcoming. Pointing us in the direction to get us to Bondi Beach for the afternoon. The room was a nice size, clean and extremely comfortable. The bathroom was lovely to. We didn’t really use the facilities but did have a quick look at the pool, which would have been nice for a swim. The Location was perfect for us. An easy stroll into Darling Harbour to have lunch and catch the ferry to Circilar Quay. We also saw a musical at the Capitol Theatre which was an easy walk back via China town for dinner. We got a great deal and I wouldn’t hesitate to stay here again. Thank You.

Dear Jody, Thank you so much for your kind words! Our reception team will be thrilled to know that they were able to make your arrival experience special. We are absolutely happy that you have enjoyed your little staycation and hope to welcome you back very soon. Kind Regards, Kristina K. Front Office Manager

Disappointed Novotel darling square

トリップアドバイザーの評価 2.0/5

Gill S トリップアドバイザー認証口コミ

Booked a superior king for my sister and I, when we arrived we were given an accessible room, which was no issue except for the bed was tiny (a queen size if that, as stated on their website). When we brought up the issue the next day at the reception desk they told us, those rooms are the same as the superior king, which is when I said about the queen bed stated online. We were then told we were too late to be changed room so had to stay another night in an incorrect room. We were told to come back in the morning and they would organise to move our bags while we were out during the day. When we went down that morning we were told to go back and get our bags ourselves and just leave them at reception and bring them up to our new room after 2pm. The new room was much different to the original, much bigger bed, better amenities, included body lotion and conditioner and bottled water, all which the accessible room does not have. The towels were also dirty. There was no apology or acknowledgment or compensation for giving us the wrong room. I wouldn’t recommend this hotel. We spent two out of three nights in the incorrect room., after we paid good money for a 4 star hotel.

Dear Gills, We do appreciate so much you are taking the time to share such detailed feedback with us! The review like yours helps us to oversee possible areas for the improvement and try our best to fix them. First of all, let me sincerely apologies for the inconveniences caused during your stay. As our standard superior rooms have different bedding configuration, it may have as King, as Queen bedding set up. And it seems that on your arrival you have been allocated in the room with the Queen bed. Please less assured that the team took you feedback seriously and really wanted to make it up to you, so, that is why they have actually complimentary upgraded you to our executive room type for the last night, so that you can enjoy those extra amenities and the space. However, we are really sorry that it was not communicated to you directly. Dear Gills, at Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It has already been passed to our Front Office team to address the problem and prevent future occurrence. Our team sincerely wishing you a very Happy New Year and hope you will give us the opportunity to better serve you in the near future. Kind Regards, Kristina K. Front Office Manager

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。