نوفوتيل Novotel باريس غار دو ليون 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 4,236 أراء

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نوفوتيل Novotel باريس غار دو ليون - Image 4
2 rue Hector Malot, 75012 باريس, فرنسا

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موقع الفندق

نوفوتيل Novotel باريس غار دو ليون

2 rue Hector Malot
75012 باريس
فرنسا

نظام تحديد المواقع العالمي (GPS):48.84538, 2.375301

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خدمات فندقية

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في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
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  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

GOURMET BAR

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آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  4,236 أراء

تقييم TripAdvisor  4.0/5  3,853 أراء

2023 شهادة تميّز

Perfect location

ملاحظة Tripadvisor 5.0/5

Steve B تقييم TripAdvisor المعتمد

We were in Paris for 3 nights and needed a room near Gare de Lyon, so this was an obvious choice. The room itself was fine, we slept well, staff were helpful. The location was just what we needed-right by the metro and TGV station, plenty of restaurants and shops nearby. It's Paris so it's not cheap, but we'd stay here again.

Dear StevebG, What a delight to read your lovely review ! We are happy to know you appreciated your stay in our hotel and your confortable room. Indeed we are located in a lovely nighbourhood with many shops, and lovely sites to visit such as the Coulée verte (Park), Pont des Arts, Opéra Bastille ... We can not wait for you to come back. Have a lovely day. Léa - Community & Quality Manager

Horrible staff horrible hotel

ملاحظة Tripadvisor 1.0/5

Rana B تقييم TripAdvisor المعتمد

Worst hotel experience, don't recommend for anyone to stay in that hotel. The room was dirty, tight and smell bad, cleaning services are horrible. They don't change beddings. Unprofessional rude staff. We had an incident there, the cleaner came into our room and scatter all the garbage around just to get extra charges for cleaning, so whoever want to stay there make sure you take photo for your room before you leave it. All in all, very bad experience maybe the only good thing about this hotel is its location next to the train station.

Dear Ranab562, I am really surprised by your comment. The event you describe is unlikely to happen. Our cleaning team does not scatter garbage around the rooms for fun or to had a small extra charges. Furthermore, for the stay above 2 days, our team changes the beddings at least every two days. If you have any kind of cleaning problem during your stay the best is to reach out to reception directly. I wish you a lovely day. Léa - Community & Quality Manager

Meets the mark nicely

ملاحظة Tripadvisor 5.0/5

dkeith تقييم TripAdvisor المعتمد

Stayed here as a stopover on a long rail journey. Did a bit of advance research on how to get there from the train station and glad I did as no signage, that I could see, inside the station. However exited Hall 2 at Place Henri Frenay then turned left and walked for 90 seconds to the hotel entrance . Hotel common areas and the room were quite nice and the restaurant was fine for supper and breakfast. Only drawback was at the restaurant for breakfast where , except for someone checking your room number for those with breakfast included in their rate, there was no greeter for seating, coffee arrangement etc. However a minor point as this was a comfortable inn that did the job quite nicely.

Dear dkeith, We thank you for taking your time to share your feedback with us. Unfortunatly, we are not allowed to put any sign in the train station to indicate our location. We are glad you found our establishment quite easily. Usually we have someone at breakfast who welcome you and accompany you to your seat. I have notified our Restaurant Manager about your review. We do hope that overall you enjoyed your stay with us. We wish you a lovely day. Léa - Community & Quality Manager

Beyond expectation

ملاحظة Tripadvisor 5.0/5

HanceClinton Solo travel - تقييم TripAdvisor المعتمد

The staff was friendly and nice, I arrived before the check in time and they offered me an option if I want to get a room that is readily available or the room assigned to me. The room was big and the housekeeping was super nice, Bathe was the one assigned to my room and she did a good job in keeping it clean and tidy. I also had a great time in the bar where the barista helped me pick the flavors of the ice cream they offered, which was good. The hotel was also located beside the train station which makes it convenient if you plan to explore Paris. I would definitely recommend this hotel and would book this again on my next trip to Paris.

Dear HanceClinton, We thank you very much sharing your lovely feedback with us. What a pleasure to know you particularly appreciated the friendliness and professionnalism of our team. Furthermore, I will share your kind words to Bart. We hope you will come back to visit us very soon. We wish you a lovely day, Léa - Community & Quality Manager

An excellent choice

ملاحظة Tripadvisor 5.0/5

Joel_JD العائلات - تقييم TripAdvisor المعتمد

Location is excellent, right next to Gare de Lyon, exit Hall 3 and turn left. Staff are very customer friendly, a very nice welcome at reception, the housekeeping very friendly, and the restaurant staff very helpful and welcoming. The room was well equipped, and well sound insulated with no noise at all from the street or other rooms (we had a corner room on the fourth floor). Breakfast was plentiful and with a good selection. There is also a heated swimming pool, and with 3 windows below water from which you can look out to the street outside. This is now our number 1 choice for a future trip to Paris.

Dear Joel_JD, We are so happy to know we are now your n°1 choice in Paris ! We will be very happy to welcome you for your next Parisian trip. We are glad all our team was able to make you have a great stay. What a pleasure also to know you loved your spacious room. We can not wait for you to come back. We wish you a lovely day. Léa - Community & Quality Manager

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