Hotel Mercure Wien City 4 estrelas

Nota clientes Avis (Classificação ALL) 4.4/5 1.334 comentários

Hotel Mercure Wien City - Image 1
Hotel Mercure Wien City - Image 2
Hotel Mercure Wien City - Image 3
Hotel Mercure Wien City - Image 4

Descrição

Extras do hotel

  • Hotel de 4 estrelas recentemente renovado, inspirado na Oficina de Viena

  • Apenas a 5 minutos a pé do centro da cidade, no vibrante 2º bairro

  • Quartos convidativos com um design elegante e comodidades modernas de alta qualidade

  • Bar do átrio com self-service aberto 24 horas, com vinhos vienenses

  • Abundante bufete de pequeno-almoço com muitos produtos regionais

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Localização do hotel

Hotel Mercure Wien City

Hollandstrasse 3
1020 VIENNA
Áustria

GPS:48.215123, 16.376181

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Aceitam-se animais de estimação
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores

Wine bar

Nosso bar self-service 24 horas exala o estilo e o charme da Viena da virada do século. Depois de um dia de exploração, relaxe com uma seleção de vinhos finos, cervejas locais e deliciosos lanches.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.4/5  1.334 comentários

Classificação do TripAdvisor  4.0/5  1.435 comentários

Bom duche, cama confortável, relativamente perto do centro. Óptima estadia

Nota clientes Avis 5.0/5

Vieira D. Amigos - Comentários confirmados de ALL

Tudo fantástico. Meninas da recepção muito simpáticas. Recomendo

Dear Armando, Thank you so much for your wonderful feedback! We are thrilled to hear that you had a fantastic stay at our hotel, enjoyed the comfortable shower and bed, and appreciated our proximity to the city center. It's also great to know that our reception team made a positive impression on you with their friendliness and hospitality. We are grateful for your kind words and recommendation. We truly hope to welcome you back to Mercure Wien City in the future! Friendly regards, Magali Kempes Moll Guest Experience Manager

Fica fora do grande centro , mas muito fácil de chegar usando ônibus ou uber.

Nota clientes Avis 4.5/5

Leila M. Amigos - Comentários confirmados de ALL

Bom café da manhã, quarto limpo. Preço justo.

Dear Leila, Thank you for your feedback and for rating us 90/100! We are glad to hear that you found our hotel easy to reach and enjoyed the breakfast and cleanliness of your room. Your comments about the fair pricing and good value for money are greatly appreciated. We sincerely apologize for the inconvenience caused by the fire alarm maintenance during your stay. We understand how disruptive that must have been, and we appreciate your understanding. Your suggestion for more fresh fruits at breakfast is noted, and we will consider it as we work to improve our offerings. Thank you again for your insights, and we hope to welcome you back for an even better experience in the future! Best regards, Magali Kempes Moll Guest Experience Manager

Bem Localizado

Nota clientes Avis 4.5/5

Oswaldo C. Casais - Comentários confirmados de ALL

Pessoal Atencioso , quarto bem limpo.

Dear Oswaldo, Thank you for your positive review! We’re glad to hear that you found our hotel well-located and that our team provided attentive service. It’s also great to know that you appreciated the cleanliness of your room. Regarding the towels, you have the flexibility to choose how often the housekeeping staff changes them. In our hotel, as is standard in many hotels, towels are not automatically replaced to promote environmental sustainability. If you leave your towels on the floor, the housekeeping staff will provide you with fresh ones. Conversely, if you hang them up, they will not be replaced. Additionally, we apologize for any inconvenience regarding the Wi-Fi and will work on improving this service. We appreciate your feedback and look forward to welcoming you back for an even better stay in the future! Warmest regards, Magali Kempes Moll Guest Experience Manager

bem localizado

Nota clientes Avis 4.0/5

Silvana E. R. Negócios - Comentários confirmados de ALL

so não compreendi porque sempre tem que colocar aviso para arrumar quarto todos os dias . não é implicito esse evento?

Dear Silvana, Thank you for your feedback and for rating us 80/100. We’re pleased to hear that you found our location convenient and appreciated the service provided by our reception team. We understand your concern about having to request daily room cleaning. While we aim to respect guests' privacy, we also want to ensure that you are comfortable. We will review our procedures to improve clarity on this matter. We also appreciate your suggestions regarding the breakfast. We will consider adding more fruit and yogurt options to enhance our offerings. Thank you again for your valuable comments. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Warmest regards, Magali Kempes Moll Guest Experience Manager

Bem localizado

Nota clientes Avis 3.5/5

Eloara Negócios - Comentários confirmados de ALL

Café da manhã muito bom . Esperava um quarto maior. Limpeza deixou a desejar, precisei pedir para limparem o banheiro de forma adequada e colocar toalhas.

Dear Eloara, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed our location and the breakfast. We sincerely apologize for the issues you experienced with the cleanliness of your room and the bathroom. This is not the standard we aim for, and we will address your comments with our housekeeping team to ensure improvements are made. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future. Sincerely, Magali Kempes Moll Guest Experience Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 780 comentários 9.6/10 Localização
  • 927 comentários 6.8/10 Quarto
  • 814 comentários 8.8/10 Serviço
  • 55 comentários 2.8/10 Internet
  • 436 comentários 5.8/10 Conforto
  • 435 comentários 8.2/10 Pequeno-almoço
  • 404 comentários 7.7/10 Limpeza
  • 144 comentários 3.8/10 Comodidades

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