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Hotel Mercure Wien City 4 estrelas

Nota clientes Avis 4.5/5 2.621 comentários

Hotel aprovado por ALLSAFE

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Quarto 1

Número de pessoas
Idade das crianças

Garantia do melhor preço

Como funciona?
Accor Live Limitless

Grátis: torne-se membro

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Hotel Mercure Wien City
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+ 16 Serviços

Extras do hotel

  • Hotel com certificação ALLSAFE

  • EXCELENTE localização! A apenas 5 minutos a pé do centro da cidade

  • ECOLÓGICO! O nosso hotel dispõe de certificação Planet 21 Silver...

  • PARA FAMÍLIAS! A categoria de Quartos Superior dispõe de espaço para até três hóspedes...

  • Visita guiada GRATUITA pela cidade todos os sábados (número limitado de participantes)

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in desde as 14h00

Check-out até às 12h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Hotel 100% para não-fumantes
  • Ar condicionado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Check-out tardioServiços a pagar
Catering
  • Pequeno-almoçoServiços a pagar
  • 1 Bar(es)
  • Serviço de quarto
Lazer e atividades
  • Aluguer de bicicletas (próximo)
Serviços empresariais
  • 1 Sala(s) de reunião
  • Business center self-service
  • Servicio disponible fotocopia/impresión

Localização do hotel

Hotel Mercure Wien City

Hollandstrasse 3
1020 vienna
austria

Tel: +431213130

Fax: (+43)1/21313230

Check-in desde as 14h00

Check-out até às 12h00

  • U1, U4 :  U1, U4 SCHWEDENPLATZ

  • U2 :  U2 SCHOTTENRING

  • De avião

    VIENNA SCHWECHAT A 20 km / 12,5 milhas

  • De carro

    SUDAUTOBAHN A2 A 12 km / 7,46 milhas

  • De carro

    WESTAUTOBAHN A1 A 15 km / 9,32 milhas

  • De comboio

    SOUTH A 5 km / 3,13 milhas

  • De comboio

    WEST A 4 km / 2,5 milhas

  • De comboio

    WIEN WESTBAHNHOF A 4 km / 2,49 milhas

GPS:48.215123, 16.376181

As nossas opções de alojamento

Quartos para todos os gostos. Escolha entre os nossos quartos Normais, os Superior e os Privilege com pormenores luxuosos.

Quartos Standard com chuveiro ou banheira

  • Número máx. de pessoas: 2
  • Superfície: Desde 19 / 205 sq ft
  • Vistas: Lado do pátio, Lado da cidade *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • Telefone com ligação direta

Quartos Superior, Cama de Tamanho King ou 2 Camas Individuais com banheira

  • Número máx. de pessoas: 3
  • Superfície: Desde 24 / 258 sq ft
  • Vistas: Lado da cidade *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • Telefone com ligação direta

Quartos Privilege com Cama de Tamanho King e chuveiro

  • Número máx. de pessoas: 2
  • Superfície: Desde 19 / 205 sq ft
  • Vistas: Lado da cidade, Lado do pátio *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • Telefone com ligação direta

My Room by Monika & Magali: Viennese Prater

  • Número máx. de pessoas: 2
  • Superfície: Desde 19 / 205 sq ft
  • Vistas: Lado do pátio *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • Telefone com ligação direta

My Room by Julia & Lisa: Reserva um Livro

  • Número máx. de pessoas: 2
  • Superfície: Desde 19 / 205 sq ft
  • Vistas: Lado do pátio *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • Telefone com ligação direta

My Room by Kathrin & Celal: Alm

  • Número máx. de pessoas: 2
  • Superfície: Desde 19 / 205 sq ft
  • Vistas: Lado da cidade *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • Telefone com ligação direta

My Room by Anna & Balazs: Alice no País das Maravilhas

  • Número máx. de pessoas: 2
  • Superfície: Desde 19 / 205 sq ft
  • Vistas: Lado do pátio *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • Telefone com ligação direta

My Room by Angela & Christina: Pop Art

  • Número máx. de pessoas: 2
  • Superfície: Desde 24 / 258 sq ft
  • Vistas: Lado do pátio *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • Telefone com ligação direta

My Room by David: A arte do Graffiti

  • Número máx. de pessoas: 3
  • Superfície: Desde 24 / 258 sq ft
  • Vistas: Lado da cidade *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • Telefone com ligação direta
Quartos

Os nossos restaurantes e bares

BELVEDERE

Foto não contratual

O nosso bar está à sua disposição, todos os dias. Comece bem o dia com um café ou com uma bebida ao final de um dia de trabalho!

Almoço

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 1

  • Tamanho máximo: 115

  • Capacidade máxima: 70 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Hotel Mercure Wien City

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.5/5

2.621 comentários

tripadvisor

Classificação do TripAdvisor 4.0/5

1.345 comentários

localização e cumprimento do que foi vendido

Nota clientes Avis 4.0/5

Daniéla O. M. Negócios - 18/02/2020 Comentários confirmados de ALL

Tudo foi adequado e dentro do proposto

Dear agro, thank you very much for staying with us and for your time to share your impressions. I am happy to see that you felt welcome and comfortable and I hope you will visit us soon again, Alexander Mitgutsch Resident Manager

Ótimos conforto e localização

Nota clientes Avis 4.0/5

Filipa Casais - 10/02/2020 Comentários confirmados de ALL

Pequeno almoço variado e agradável. Quarto pequeno mas super super confortável. Muito mau o facto de o hotel inteiro só ter um elevador. Localização excelente. Staff simpático, sobretudo as camareiras.

Dear Filipa, thank you so much for staying with us and for sharing your impressions going with some comments too! I am happy to see that your overall experience was good and I hope you will be our guest soon again, Alexander Mitgutsch Resident Manager

Listed as a 4 star......probably more like a 3

Nota Tripadvisor 3.0/5

FrankRoo 06/02/2020 Avaliação com certificação TripAdvisor

Hotel location is quite good, a 10 to 15 minute walk from the central square of the old town. The bar in the hotel is like one of the bars people had in their living rooms in the 70's and although the hotel was busy I never saw anyone having a drink, or behind the bar for that matter. The rooms are on the small side, but comfortable. It was quite cold during our stay, and despite turning the heating / air con up to max temperature and full power it never warmed the room up, but the bed was comfortable - but they do put two single duvets on a double bed which I find a bit strange but you see alot in Europre. We paid for the room only advance rate so I don't know what breakfast was like. I would stay in this hotel again in Vienna as long as I could be sure I got a room where the heating actually worked.

Dear FrankRoo, thank you very much for staying with us and for your time to write about your impressions! I am happy that you liked your stay and that your overall experince was good too. I hope you will give us the chance soon to fully convince you of our service during your next visit and I highly recommend one of our Superior-Rooms to you as they are a bit bigger than the other categories. Best regards, Alexander Mitgutsch Resident Manager

3 days stay in Vienna

Nota Tripadvisor 4.0/5

Flyer56885 Family - 20/12/2019 Avaliação com certificação TripAdvisor

Early arrival at the hotel so we were able to leave our luggage at the reception until the room was ready at 14:00. The room was clean and comfortable. The bed is big enough for 2 adults and a kid but we also had a sofa at our disposal. Very good coffee and a tasty breakfast with a wide range of products. The location of the hotel is very convenient for many reasons: 30 minutes connection from the airport by VAL then a 5 minutes walk, 25 minutes walk to Madame Tussauds, 15 minutes walk to Stephansplatz. Overall a pleasant experience.

Not quite 4-star

Nota Tripadvisor 3.0/5

NiceHotelChap Couples - 19/12/2019 Avaliação com certificação TripAdvisor

Well-located - just a short walk from city centre. In my opinion, this isn't a 4-star hotel... maybe 3 and a half. Rooms were clean, but compact. Beds comfortable, but we had 2 singles joined together. Bathroom clean, quite small but still had bathtub with shower over. Breakfast was okay and the dining room staff were particularly good. Nothing too bad to report and we enjoyed our time in Vienna, but overall the hotel gave the impression of needing an update. I would put it on a par with a Holiday Inn Express, so considering we paid an average of €218 per night I was expecting it to be somewhat classier!

good and not so good

Nota Tripadvisor 4.0/5

puffin340 Friends getaway - 30/10/2019 Avaliação com certificação TripAdvisor

We had room no 711, facing the busy street. No way to open the window to cool the room, the street noise was overwhelming. After complaints from a lot of hotel guest the hotel management decided to turn the central A/c back on. Finally .... Good breakfast, slow computer terminal .....

Dear puffin340, thank you very much for staying with us and for sharing your impressions! I am happy that you had a good time in Vienna even if the temperature was not perfectly conveniant for you and I hope you will visit us soon again, Alexander Mitgutsch Resident Manager

good room and great localisation at 10 minutes from the City center

Nota Tripadvisor 4.0/5

716patrickp Couples - 22/10/2019 Avaliação com certificação TripAdvisor

Nice big room, not so "new" but very comfortable. We mainly appreciated the welcome and globally the great staff. good breakfast. Hotel to recommend mainly for its localization and the global atmosphere

Dear 716patrickp, thank you very much for your time to write about your last stay with us and for your good rating with all the positive comments! I am happy to read that you had a good time in Vienna and that you felt welcomed and comfortable. Looking forward to may welcoming you soon again, Alexander Mitgutsch Resident Manager

Good times in Vienna

Nota Tripadvisor 4.0/5

mar99 Couples - 14/09/2019 Avaliação com certificação TripAdvisor

Great location. You can walk to everywhere. Clean rooms. All around, a good place to stay. We did not have the breakfast at the hotel, but there is a small local market just down the street on same side of canal as the hotel. Two funky spots to eat - cash only, but there is an ATM on the way. If I return to Vienna, would definitely stay at same hotel. We unexpectedly took the #1, that was going out of town, so was not covered by our daily pass, but ended in a small town - last station was called Josefplatz. Well worth the trip. 'Train' runs every 30 minutes. Best part of our time in Vienna.

Dear mar99, thank you very much for staying with us and for your time to write about your impressions! I am happy to see that you had such a great time in Vienna and it would be great to have you back soon as a guest again, Alexander Mitgutsch Resident Manager

Very nice and well located hotel

Nota Tripadvisor 4.0/5

800gabrieln Family - 11/08/2019 Avaliação com certificação TripAdvisor

The location is close to the very center of the city. Good parking is available. The room was well equipped, clean and quiet. The people in the reception were efficient and friendly. I would be glad to come here again.

WELL WORTH A VISIT

Nota Tripadvisor 5.0/5

Graeme L Friends getaway - 01/08/2019 Avaliação com certificação TripAdvisor

First time visit to Vienna , what can I say it was fabulous city , very friendly welcoming , clean city and also not an expensive city , plenty to do and see and take in , and also a must take twin city boat trip from Vienna to Brastlivia Slovakia

Dear Graeme, thank you very much for the perfect rating! I am happy that you had a great time in Vienna (&Bratislava) and it would be my pleasure to welcome you soon again. Best regards, Alexander Mitgutsch Resident Manager

Nice and cosy

Nota Tripadvisor 4.0/5

h_mFRA Couples - 20/07/2019 Avaliação com certificação TripAdvisor

Had a nice stay in Mercure Wien City. We felt welcome and enjoyed our stay, had nothing to complain about except maybe the location, but the hotel in itself is fine. Still feel that Mercure has lost some of its lustre a bit over the years though. Had the opportunity to stay in one of the staff-designed rooms, and even though it wasn't quite our taste we thought it was a great concept that should develop in other establishments.

Falhas graves na recepção comprometem a qualidade da estadia

Nota clientes Avis 3.0/5

Luis F. Casais - 12/07/2019 Comentários confirmados de ALL

Reservei um quarto específico POP ART (quarto tematico) e fiz checkin on-line. Quando cheguei foi- me atribuido um quarto velho e virado para as traseiras no 5 andar. Só após a minha reclamação me foi dada a possibilidade de escolher o Quarto 102, unico disponivel para o lado da frente e de fato melhor do que o outro. Só no final do processo e depois de eu já ter mudado para o novo quarto 102, outro funcionário da recepção se apercebeu que eu tinha reservado o quarto temático e foi mostra-lo, dizendo no entanto que era frio e húmido...Enfim uma total falta de profissionalismo e de pouca simpatia por parte de alguns funcionários da recepção. Nada compatível com a imagem e com o o nível que se espera de um hotel Mercure. O restante do hotel sem ser brilhante, não merece criticas negativas especiais. O pequeno almoço é razoável, mas os sumos são fracos. O elevador junto à recepção é insuficiente para o movimento de pessoas tanto mais que é utilizado também pelo pessoal do hotel para o transporte de carros de limpeza etc. Também este aspecto fica aquem da qualidade esperada de um Mercure.

Exmo Senhor F., Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Hotel Mercure Wien City. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Mercure desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos Alexander Mitgutsch Resident Manager

Nice hotel close too downtown.

Nota Tripadvisor 4.0/5

Corin C Family - 09/07/2019 Avaliação com certificação TripAdvisor

A good choice to stay near the city center. A decent hotel with decent rooms for business or for leisure. If you travel by care, the underground garage is a great help and the price is not exaggerreted.

NOT VALUE FOR MONEY

Nota Tripadvisor 3.0/5

Pioneer36259264747 Family - 24/06/2019 Avaliação com certificação TripAdvisor

Room was very small for three person. Breakfast was not at all value for money keeping in view price, quality and veriety of food. We expected much more from the high end hotel of Accor Group. Overall experience was below expectation.

Dear Pioneer36259264747, thank you very much for your time to share and for writing about your impressions of your last stay with us. I am very sorry that not all your expectations have been met; of course it is our goal to fulfill all our guests wishes and so we are going to review and revise our services and offers. It would be great if you will give us the opportunity to convince you of our service at your next visit to Vienna! Best regards, Alexander Mitgutsch Resident Manager

Fantástica

Nota clientes Avis 4.5/5

Carla Famílias - 18/06/2019 Comentários confirmados de ALL

Hotel muito bem localizado. Staff excelente e prestável. Apenas a melhorar na minha opinião a variedade do pequeno almoço que acaba por ser caro para o diversidade que oferece.

Dear Carla, we very much appreciate your comments regarding your stay at the Hotel Mercure Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Hotel com ótima localização

Nota clientes Avis 4.5/5

Carlos A. G. R. Famílias - 13/03/2019 Comentários confirmados de ALL

Hotel com localização privilegiada, o que facilita o acesso aos principais pontos turísticos desta linda cidade. Funcionários atenciosos e prestativos, quartos de bom tamanho proporcionando uma boa qualidade de sono. Bom serviço de limpeza. Bom café da manhã, Voltando a esta linda cidade, com certeza será novamente a minha escolha.

Dear Mr. Guedes R., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexander Mitgutsch Resident Manager

Foi surpreendida com um quarto especial por ser Natal

Nota clientes Avis 5.0/5

Beatriz K. Famílias - 06/01/2019 Comentários confirmados de ALL

Excelente. Funcionários atenciosos e simpáticos disponíveis para dicas e sugestões

Exmo Senhor K., Agradecemos os seus comentários no seguimento da sua estada no Hotel Mercure Wien City. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. General Manager

Very good

Nota Tripadvisor 4.0/5

dragos123456 Family - 23/12/2018 Avaliação com certificação TripAdvisor

Good location,easy access from airport,using Val 2 bus,friendly people.good breakfast,very clean.Very close from subway.In a few minutes walk you can go to Stephansplatz. We felt very good,in five days journey.

Dear Guest, Thank you for stay in with us at Mercure Wien City and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the highest marks in nearly all categories. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards General Manager

Comfortable stay

Nota Tripadvisor 3.0/5

Patricia C Couples - 15/12/2018 Avaliação com certificação TripAdvisor

Very convenient location for seeing Vienna in a few days. Staff, without exception, welcoming helpful and speak good English. Room a little disappointing compared with other Mercure Accor Hotels (small, bathroom door difficult to close, no shower cap or body lotion, poor lighting in bedroom). However, comfortable bed, crisp linen, warm after coming in from very cold weather and good breakfast

Dear Guest! Thank you very much for your visit and for taking the time to evaluate your stay at the Mercure Wien City. We are looking forward to welcome you again. Greetings Manager

Good quiet location but poorly heated rooms

Nota Tripadvisor 3.0/5

78sparky Couples - 13/12/2018 Avaliação com certificação TripAdvisor

Location wise this hotel is slightly out of the tourist centre meaning it a quite peaceful but less than 5-10 minute walk. Plus the underground is close by. We stayed in one of the rooms decorated by their staff which was really good, vibrant and personalised. My only issue was as it was in December it was very cold outside. The air con did not pump any hot air out and we had been given a rather small radiator. It took 2 days with it on to make the room comfortable to stay in.

Dear Guest, Thank you for stay in with us at Mercure Wien City and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the highest marks in nearly all categories. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards General Manager

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