Mercure Paris La Defense Hotel 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.2/5 2.178 görüş

En iyi fiyat
garantisi
Mercure Paris La Defense Hotel - Image 1
Mercure Paris La Defense Hotel - Image 2
Mercure Paris La Defense Hotel - Image 3
Mercure Paris La Defense Hotel - Image 4
18 - 30 rue Baudin, 92400 COURBEVOIE, Fransa

Açıklama

Otel ekstraları

  • La Défense ve Paris manzaralı geniş oda ve süitler

  • Bistronomik restoran, değişen menü ve taze malzemeler

  • Yıl Boyunca Açık Teras Kokteyl Barı

  • Manzara ve hamam bulunan fitness center

  • CNIT Paris La Défense yakınındaki toplantı odaları

Konaklama olanaklarımız

Bu otelde rezervasyon yaptırın
Oda 1

Otelin konumu

Mercure Paris La Defense Hotel

18 - 30 rue Baudin
92400 COURBEVOIE
Fransa

GPS:48.895167, 2.250352

Telefon
Faks +33 1 47 68 83 32

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi
Otele yakın
  • Araba parkı

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.2/5  2.178 görüş

TripAdvisor Derecesi  3.4/5  185 görüş

Deceiving

Tripadvisor puanı 1.0/5

felipepA3955XP TripAdvisor onaylı yorum

Horrible Stay

Tripadvisor puanı 1.0/5

Vinoshen TripAdvisor onaylı yorum

Dear Guest, Thank you for sharing your feedback! We fully understand your dissatisfaction and sincerely apologize for the inconvenience you experienced. When welcoming temporary staff, sometimes information may not be communicated as clearly or confidently as we would like. Please be assured that we are currently working on strengthening our checklists and training processes to help our team better retain and convey the key information about the hotel. We appreciate your understanding and hope to have the opportunity to provide you with a much improved experience in the future. Kind regards, Léonore Wolff Guest Experience Manager

Waste of money!

Tripadvisor puanı 1.0/5

MIRAKI L TripAdvisor onaylı yorum

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry if you felt that our team was not attentive or available enough during your stay. Please accept our sincere apologies, the well-being and comfort of our guests are our top priorities, and it is deeply regrettable to hear that you did not feel supported. Regarding the toiletries, we understand your disappointment. In France, items such as loofahs are not commonly provided in hotels, which may explain the confusion and inconvenience caused. That said, your feedback is invaluable and has been shared with our team for future consideration. Please also allow us to clarify that our superior rooms and suites are equipped with additional amenities including a vanity kit, shower cap, body lotion, and conditioner. These are not included in our standard rooms, which may have contributed to your impression. We understand how this may have affected your experience and are truly sorry it did not meet your expectations. We hope to have the opportunity to welcome you again in the future and provide you with the high level of service and comfort we are known for. Best Regards, Léonore Wolff Guest Experience Manager

Safe location

Tripadvisor puanı 5.0/5

Quality_Matters76 Solo travel - TripAdvisor onaylı yorum

Dear Guest, Thank you for taking the time to share your feedback with us! We’re glad to read that you appreciated our convenient location and the ease of access to central Paris, as well as the safety of the area — even at night. We understand that the breakfast experience felt a bit too busy for your preference, and we’re sorry it didn’t fully meet your expectations. Your comments will help us continue improving this service. It’s great to know that our hotel met your needs for this trip, and we truly appreciate your intention to return. We’ll be happy to welcome you back anytime. Warm regards, Léonore Wolff Guest Experience & Quality Manager

Wouldn’t stay again

Tripadvisor puanı 1.0/5

GregoryB732 İş - TripAdvisor onaylı yorum

Dear Guest, Thank you very much for taking the time to share your detailed feedback about your recent stay at Mercure Paris La Défense. First and foremost, we want to sincerely apologize for the upsetting experience your colleague had when entering a room that was already occupied. This was caused by an unfortunate IT glitch, and we fully understand how distressing and unacceptable this situation was. Please rest assured that we are actively working to identify and resolve such issues promptly to ensure this does not happen again. We want to emphasize that at no point did we question the presence of the other guest in the room. We have the utmost respect for all our guests, and their comfort and satisfaction remain our top priority. We also understand that the complimentary drinks offered as compensation did not fully meet expectations, especially since the bar restricted the option to redeem a pint of beer. We are truly sorry for this limitation and have shared your feedback with the bar team to improve the customer experience. Regarding your room assignment, we allocated the room type you had originally booked. However, we are truly sorry for the inconvenience caused by the sink not draining properly. Your comments have been passed on to our maintenance team to ensure this is addressed without delay. Please know that your feedback is very important to us. It helps us learn and improve, and we genuinely regret the discomfort these issues have caused during your stay. We hope to have the opportunity to welcome you back and provide you with a much smoother and more enjoyable experience. Kind regards, Léonore Wolff Guest Experience Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 365 görüş 8.6/10 Konum
  • 947 görüş 5.9/10 Oda
  • 1.183 görüş 8.3/10 Hizmet
  • 6 görüş 7/10 Wifi
  • 404 görüş 5.2/10 Konfor
  • 353 görüş 7.8/10 Kahvaltı
  • 339 görüş 4.7/10 Hijyen
  • 236 görüş 4.5/10 Otel Donanımları

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Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.