Mercure Paris La Defense 4 yıldız

A wonderful hotel, with a professional reception as well as an excellent cleaning service, all ruined by 2 employees at the breakfast area. For starters, the breakfast was billed at 20€/person, which is quite high in comparison to other hotels. So we naturally expected something worth the price point. However this was not the case, especially because of the employees in the breakfast area. Their unprofessionalism was highlighted a dozen of times, for instance: They do not check the sanitary passes when guests are entering the breakfast area. They allow people to go wonder (and in 2 occasions caught) without a mask while grabbing food from the buffet. They chat and laugh very loudly to a point where it's quite annoying, they also didn't say a single word to a person sitting next to us, having his breakfast and opening a virtual meeting on his laptop on loud speakers. We once asked for an extra tissue, and they told us that we already had one tissue below the knife and fork. It wasn't until we showed them that we used this tissue to kill a bug on the table, that they brought us 2 tissues to the table. They start cleaning and putting food aside WHILE people as still scooping their foods, and before 30 MINUTES from the end of the breakfast period. They also prohibited us from sitting on a table we chose and forced us to sit on a particular table they chose, because they started preparing some tables for lunch. And that's ONE HOUR before the end of the breakfast period. There are many many other instances (as our stay was for 3 nights), and yeah I can undoubtedly say that we completely wasted 60€ on the 3 breakfasts at this hotel.

This is the second time I stayed in this hotel.I have enjoyed my stay, the room was spacious and clean the staff were very helpful and professional.it is walking distance to La Défense. I will definitely stay there again.

Genel olarak memnun kaldım ancak, müşteriden uyarı gelmeden tıkanık küvet gideri neden iki gece üç gün boyunca yapılmadı anlayamadım.

otel çok bakımsız ve kirli,odalarda terlik bile yok ödediğimiz fiyatla verilen hizmet karşılaştırıldığında çok yetersiz