MGallery Nest Paris La Défense 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 1.949 görüş

MGallery Nest Paris La Défense - Image 1
MGallery Nest Paris La Défense - Image 2
MGallery Nest Paris La Défense - Image 3
MGallery Nest Paris La Défense - Image 4

Açıklama

Otel ekstraları

  • 2020'de tümüyle yenilenmiş otel

  • ALLSAFE sertifikalı (COVID-19 güvenlik standartları)

  • Pazartesi'den Cuma'ya öğle yemeği için açık Ô Mazette bistronomi restoranı

  • Doğal ışık alan yenilenmiş toplantı odaları

  • MyBed® bedding to feel in a cozy Nest

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Otelin konumu

MGallery Nest Paris La Défense

GPS: 33 Voie des Sculpteurs, 92800 Puteaux, POSTALE:34 cours michelet
92060 PARIS LA DEFENSE
Fransa

GPS:48.888134, 2.247219

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi
Otele yakın
  • Araba parkı

Ô Mazette!

La Défense'de, Ô Mazette durup dinlenmek ve geniş bir cam tavan altında doğal ışıkla renkli, sıcak bir sürpriz yaşamak için bir an sunar. Mevsimsel Fransız bistronomisiyle tanışın.

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Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  1.949 görüş

TripAdvisor Derecesi  4.0/5  145 görüş

Horrible experience do to Canelle

Tripadvisor puanı 1.0/5

Facundo C İş - TripAdvisor onaylı yorum

I always came to this hotel but will Be the last one do the horrible treatment of the night receptionist call Canelle. She treat me super in a horrible way. She denied to me the welcome drink and the upgrade (I a gold member). Pls review and train your staff to treat your customers respectfully.

Dear Mr FACUNDO, Thank you for taking the time to share your experience at the Nest Paris la Défense - MGallery. I am sorry that your experience did not live up to your expectations; allow me to offer you my sincerest apologies. As stated when you arrived, the benefits of the loyalty program are only available to guests booking via our All.com website. The reservation you are refering to was not booked with our All.com website, therefore as per the loyalty program’s guidelines, you were not eligible to the benefits associated with our loyalty program. All your reservations with us have been made via online agencies (Expedia, Agoda) and you never got an upgrade in our hotel. We may have given you a welcome drink before as a mistake which might have been confusing and we are sorry for that. We understand your disappointment and I am truly sorry if you have felt that my behaviour was horrible to you. I can assure you that I only applied the hotel’s procedure and the ALL membership program recommandations. Yours sincerely Canelle Front Office Supervisor

Güzel bina

Avis müşterileri puanı 3.0/5

Anonim İş - ALL için doğrulanmış yorumlar

Çalışanların saçma ve saygısız davranışlarına maruz kaldık. Oteli bulmak zor.

Dear C., Thank you for taking the time to tell us about your experience at the Nest Paris la Défense - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry if you felt disrespected, I can assure you that this was not the case. Our team is dedicated for our guests. I was here the day you checked in, and we never close the reception. My colleague may have been helping another guest in a room but we never had a 20 minute wait that day. And we had not report that a staff member shouted at any guest. We can assure you that our team is very often praised by our guests as you can see on the reviews but we are truly sorry that you feel that way. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Margaux Mary Responsable des services d'accueil Front office manager

An excellent hotel!

Tripadvisor puanı 5.0/5

victoriousword TripAdvisor onaylı yorum

Fabulous hotel, amazing and friendly staff, very clean and comfortable! Transportation is convenient to the city. Looked like a safe area at night, no issues. There are some restaurants in the area. When using Uber, give location as Novotel (a hotel nearby, few minutes walk), because for some reason Uber drivers don't know how to get there (drivers' fault, nothing to do with the hotel); no issue with taxi drivers as they know to access the hotel.

Dear Victoriousword, Thank you so much from all our team for your comment ! We are truly delighted that you enjoyed your stay with us. We look so much forward to your next stay with us in our urban cocoon !

Not recommended

Tripadvisor puanı 2.0/5

MLVReading TripAdvisor onaylı yorum

Poor experience. Unfriendly and aloof reception staff, pokey little room, rock hard bed (needed two mattress softeners to sleep), hugely expensive food. Nothing to recommend it at all. This hotel used to be a Sofitel and it was much better when that chain owned it. MGallery has worsened it a lot.

Dear MLVReading, Thank you for your comment. We are truly sorry that your stay was not up to your expectations. Please be assured that your feedback will be shared with our team to make sure that this does not happen again. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We thank you again for sharing your feedback and it is our hope to better serve you in the future.

Not exactly 5 star

Tripadvisor puanı 3.0/5

Ranjan A TripAdvisor onaylı yorum

At the face of it it seems to tick all boxes but the hotel isn't quite 5 star in terms of comfort and grace. Its set in a business district and all neighbouring eateries maintain business hours for most of weekend. Even the starbucks which opens up within teh hotel was found to be closed most of the evenings. The beds and pillows are not comfortable enough. Air conditioner is too ancient to allow suitable controls. As per the reception staff at the time of check-in, we were 'upgraded' to a deluxe room but I dont think that was true. Nor was there a 'jug full of water' as per his response - instead just the normal tap water in the tea kettle. Not going to go back.

Dear 20ranjana, Thank you for taking the time to tell us about your experience at the Nest Paris la Défense - MGallery. I am truly sorry that your experience did not meet your expectations. As our front office manager exchanged emails with you today, we understand your disappointment with the miscommunication upon check in as we offer cans of water, but no jugs. We apologize if the air conditioning was not sufficient enough as well as the confort of beds and pillows. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 514 görüş 7.6/10 Konum
  • 928 görüş 7.7/10 Oda
  • 1.014 görüş 8.6/10 Hizmet
  • 6 görüş 7.1/10 Wifi
  • 459 görüş 7.1/10 Kahvaltı
  • 262 görüş 7.4/10 Hijyen
  • 249 görüş 4.2/10 Yemek
  • 56 görüş 2.3/10 İçkiler

Hizmet sağlayıcı Trustyou

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