Novotel Annecy Centre 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 1,518 أراء

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الوصف

خدمات الفندق الإضافية

  • 5-minute walk to Lake Annecy and the Old Town.

  • The Craic restaurant and bar - large terrace with petanque court

  • Conference hall with control room & 11 meeting rooms with natural daylight

  • Undercover private car park (paid)

  • Your children will be our guests: family rooms, free breakfast, loan of cot

الإقامات المتوفرة لدينا

موقع الفندق

Novotel Annecy Centre

1 Place Marie Curie, 1 Avenue Berthollet
74000 ANNECY
France

نظام تحديد المواقع العالمي (GPS):45.903099, 6.12251

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

The Craic

Designed during a complete renovation of the Novotel Annecy Atria that houses it, The Craic is a new lively spot in Annecy centre. Mathieu Laville, talented young restaurant chef, claims modern cuisine.

احجز

تقييمات نزلائنا

تقييمات نزلائنا

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رأي ALL  4.4/5  1,518 أراء

تقييم TripAdvisor  3.5/5  382 أراء

Exceptional stay with unmacthed service and scenic views

ملاحظة Tripadvisor 5.0/5

Toky R تقييم TripAdvisor المعتمد

I recently enjoyed a 3-night stay at this hotel, and it truly exceeded my expectations in many ways. The room was spotless and spacious, with a stunning view of the mountains and the train station, which to my relief, was peaceful and quiet. While my initial interaction with a receptionist wasn't ideal, Kenza made a wonderful impression, transforming my experience. She was exceptionally professional, kind and went out of her way to accommodate all my requests, ensuring a pleasant and seamless stay. Breakfast was a delightful start to each day, with a buffet downstairs or a more private à la carte breakfast in-room (though with slightly fewer choices). The location is ideal, a 5-min walk to the train station and about 10 minutes to the lake and historical center, making exploration effortless. Having stayed at multiple Novotel hotels, I can confidently say that this one is among the best I've visited. Thus I highly recommend it to anyone visiting Annecy.

Our experience at Novotel Annecy

ملاحظة Tripadvisor 3.0/5

Sigbert G Friends getaway - تقييم TripAdvisor المعتمد

Hotel is ok. But nothing special. Staff wasn’t that friendly. We ask for bathrobe and slippers, the answer was short: “only in the higher class rooms we give it!” In any hotel where we have been before I never heard this, that’s not nice for a Novotel, if you pay between 200-300 euros a night! If you take an umbrella ☂️ from the hotel, they told us very clearly, if we not bring it back, they will charge us 30 euros for it! Once I got back to the hotel the receptionist left his guest and jumped immediately to take the umbrella! In general, it was all a bit not feeling welcome in this hotel (just leave your money here, but don’t have any wishes!) Anyhow this was our unfortunate experience at the Novotel Annecy. The city is really nice and you should see it.

إقامة رائعه

ملاحظة أراء العملاء 5.0/5

- العائلات - تقييمات مؤكدة لفندق ALL

شكرا على كل شي من الاستقبال والموظفون في الاستقبال وفي المطعم كل شي كان رائع

السلام عليكم، شكرًا جزيلاً لكم على تعليقاتكم الرائعة. نحن سعداء للغاية لأنكم استمتعتم بإقامتكم في فندقنا وتقديركم للخدمات التي قدمناها. نحن فخورون بفريق الاستقبال وموظفي المطعم الذين يعملون بجد لتقديم أفضل تجربة ممكنة لضيوفنا. تعليقاتكم تشجعنا على الاستمرار في تقديم خدمة متميزة وتفوق توقعات ضيوفنا. إذا كان لديكم أي اقتراحات أو طلبات خاصة في المستقبل، لا تترددوا في إخبارنا. نحن هنا لضمان راحتكم وسعادتكم في كل مرة تزورون فيها فندقنا. نتطلع إلى استقبالكم مرة أخرى قريبًا ونشكركم على اختياركم لنا. مع أطيب التحيات،

Directly over the train tracks and poor maintenance. Find another place.

ملاحظة Tripadvisor 1.0/5

WanderingDad Couples - تقييم TripAdvisor المعتمد

This hotel does not disclose in its promotional information that it is constructed over the SNCF railroad tracks. Be prepared to hear the trains and feel the vibrations in your room. Upon arrival, we complained about where we were placed. We asked for another floor. We were told we could not be moved because we were on the “Expedia floor “. We did not reserve through Expedia, we reserved through AMEX. After insisting, we were moved through another room which was not directly over the tracks. However, we left the hotel after one night because there was water leaking out of the bathroom ceiling flooding the bathroom floor. The hotel is not well-maintained. Our first room which was directly over the tracks, had a musty smell.

Worst Novotel visited in our two week trip!

ملاحظة Tripadvisor 2.0/5

davidcarpenter67 Couples - تقييم TripAdvisor المعتمد

We’ve been travelling around France for a number of weeks now and have stayed at numerous Novotel, most of which have been very good. However I have to say that this is by far the worst one we’ve stayed in. Frankly, whoever the Manager is clearly doesn’t care about this hotel. Time for a change? Firstly, the location is poor, as has been reported in many reviews. The hotel borders the railway lines, and it really doesn’t matter how much double glazing you put on the room windows, it doesn’t drown out the incessant rumbling of trains. Staff - restaurant staff are pretty good and try their best to offer decent customer service, so well done to them. The front desk staff however leave a lot to be desired. The hotel seems to of adopted a ‘we’re young and hip vibe’, and as a result the youngsters on reception really don’t seem to care very much about their job. Smiling and good customer attentiveness seems lost on this lot, it’s more ‘why are you inconveniencing me by asking questions’ type of vibe. If that’s the vibe the manager is trying to create then he/she has been very successful. Gym - truly shocking, filthy dirty and covered in dust, some of the worst gym equipment I’ve ever seen with many pieces completely out of action. Rooms - tired. A vain attempt to jazz them up in recent years that has failed miserably. The whole building looks tired, dirty and it need of demolition if I’m honest. Cafe - two things must be true; firstly there must be a university nearby and secondly there must be free wifi. The result is that the cafe is absolutely packed with students using the free wifi all day and ordering a coffee every eight hours. The result is that hotel guests have nowhere to sit and service is pretty much non existent. Once you do get some service you have to pay for things almost immediately, perhaps given that students are poor payers of their bills? Either way it’s a truly terrible experience. Summary - avoid if you can, one of the worst Novotel in the stable.

Dear Sir, Thank you for your stay review, we took it into account. We are terribly sorry about the way you felt during your stay. We work to offer to our guests the best experience with us, and this is not what we expect. We have been refurbished in 2019, and our establishment is pretty modern to welcome guests from all over the world. Our space in front of the bar is also for co-workers people, coming from the outside of the hotel to work in a quiet place. We love welcoming people in our bar space, or restaurant for lunch and dinner. Please know that your comments will be sent to every concerned persons, to improve our service even more. We still sincerelly hope to welcome you again, to give you another memories and experience with us. Kind regards,

بالاشتراك مع TripAdvisor

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