Hotel Mercure Rouen Centre Cathedrale 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 2.125 görüş

En iyi fiyat
garantisi
Hotel Mercure Rouen Centre Cathedrale - Image 1
Hotel Mercure Rouen Centre Cathedrale - Image 2
Hotel Mercure Rouen Centre Cathedrale - Image 3
Hotel Mercure Rouen Centre Cathedrale - Image 4
7 rue Croix de Fer, Parking - Rue des Arsins, 76000 ROUEN, France

Açıklama

Otel ekstraları

  • Located in the historic quarter of Rouen

  • Bar, Kitchen Lounge and room service

  • Fitness room

  • Undercover private car park (not bookable, paying)

  • Very close to the SNCF train station

Konaklama olanaklarımız

Otelin konumu

Hotel Mercure Rouen Centre Cathedrale

7 rue Croix de Fer, Parking - Rue des Arsins
76000 ROUEN
France

GPS:49.441372, 1.095359

Telefon
Faks +33 2 35 89 41 46

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

CUISINE LOUNGE

Whatever your desires, our new Cuisine Lounge offers you modernity, variety and flavor in every dish. Choose freely, just like at home.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  2.125 görüş

TripAdvisor Derecesi  4.0/5  2.087 görüş

2023 mükemmeliyet sertifikası

Basic with good location

Tripadvisor puanı 3.0/5

Lynda T TripAdvisor onaylı yorum

This Mercure hotel offers basic amenities in a good location. The rooms are a reasonable size but looking rather tired. The bed is good but the pillows are small and lumpy - really need to be replaced. The bathroom is fine, tub with shower, good accessories, big towels. Breakfast is extensive - many hot and cold choices. Coffee from the self-serve machine is quite good. The staff are ok but not overly helpful. Easy walks to all the sights and restaurants.

Dear guests, Thank you for taking the time to share your review. Although we would have liked your experience to have been more pleasant, your feedback and impressions are very important to us, as the comfort of our customers is essential to us. The whole team is committed to improving our customers' stay and meeting their expectations. Concerning the state of the rooms and the equipment, this begins with taking your comments into account. The Mercure Rouen Center Cathedrale hotel was completely renovated in 2017 and I regret that it did not meet your satisfaction. Regarding pillows they are all new, but to having managed different hotels for several years, the comfort of a bed and pillows are very personal things. Other customers love our new pillows. I of course regret your dissatisfaction on this specific point. I see that you appreciated the sympathy and professionalism of the teams who work every day for your well-being. We hope to have the chance to welcome you again on a future trip to Rouen. Please accept our cordial greetings. Nicolas Directeur Hôtel Mercure Rouen centre cathédrale

historical sights

Tripadvisor puanı 4.0/5

jerjohnston TripAdvisor onaylı yorum

Hotel in excellent position near Cathedral, large clock and Beau arts museum. Bed was very comfortable. Breakfast superb, but if you have disability there are 3 or 4 steps up to breakfast area and no ramp. Some rooms have better views than others. There were 2 lifts.Room had large television with plenty of channels. Unlimited water in refillable large glass bottles in reception area.

Great location, mediocre hotel

Tripadvisor puanı 3.0/5

Brian W Couples - TripAdvisor onaylı yorum

Not sure I would stay at this hotel again. It's a nice hotel with some good parts but the rooms (or ours did) really let it down. The public parts of the hotel are really nice as is the food & drink. The staff are great. They just seem to have no inspiration in the rooms. Small bedside tables with no drawers, nowhere to put the things you want close at hand. Paper cups for your tea and coffee. Tea and coffee satchets were hit and miss, only one sachet of coffee whitener and no milk. These might seem small issues and I suppose they are but you expect decent facilities in your room.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Nicolas Directeur Hôtel Mercure Rouen centre cathédrale

Great little hotel.

Tripadvisor puanı 4.0/5

Chris B TripAdvisor onaylı yorum

We enjoyed our stay, very nice room, if a bit small, bathroom was gleaming and spotless, although the fixed soap dispenser made the shower a little impractical, friendly staff, superb situation, good breakfast, even has its own car park in the middle of the historic centre, excellent value overall. But sshhh... don't tell anybody...

Dear clients, Thank you for your comments following your stay at Hôtel Mercure Rouen Center Cathédrale. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciation with our entire team. The location is a great added value of our hotel. Indeed, you find yourself immersed in the heart of Rouen whose wonders you can discover, while remaining in the immediate vicinity of the hotel. Your satisfaction is our priority, the most rewarding for our staff who work day after day to offer you impeccable service. We will be delighted to welcome you back to our establishment. Do not hesitate to introduce yourself that I greet you. Please accept our sincere greetings. Nicolas Directeur Hôtel Mercure Rouen centre cathédrale

Great location for expolring Rouen

Tripadvisor puanı 4.0/5

PRD1954 TripAdvisor onaylı yorum

Good room, with a great bathroom. Fantastic location for exploring Rouen. Very good hot & cold breakfast is provided. We arrived late so could not use the parking provided, so we had to park in the Catherdral car park. This was not ideal as I have just had cardiac surgery. But still we enjoyed the hotel and location

Dear clients, Thank you for taking the time to share your opinion following your stay at the Mercure Rouen center Cathédrale. Your satisfaction is the greatest reward. I'm sure it will please our team, which receives all the comments left by our customers every month. I hope you recovered from surgery. It was not convenient but still possible to drop off the people and lugguages at the hotel and go then parking your car in the public parking. See you soon, with us, with you! Nicolas Directeur Hôtel Mercure Rouen centre cathédrale

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.623 görüş 8.3/10 Konum
  • 1.345 görüş 7.1/10 Oda
  • 1.353 görüş 9.2/10 Hizmet
  • 14 görüş 8.7/10 Wifi
  • 872 görüş 9.1/10 Kahvaltı
  • 363 görüş 7.4/10 Hijyen
  • 290 görüş 6/10 Otel Ambiyansı
  • 227 görüş 5.5/10 Otel Donanımları

Hizmet sağlayıcı Trustyou

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