Hotel Mercure Lyon Centre Château Perrache 4 estrelas

Classificação clientes Avis 4.2/5 6.012 comentários

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+ 18 Serviços

Extras do hotel

  • Certificado ALLSAFE pela Bureau Veritas

  • No centro da Presqu'ile de Lyon, perto de transporte público, TGV, metrô, bonde

  • 800 m² de espaço para seus eventos, reuniões e seminários

  • Sala de fitness 24 horas

  • Le 12.2 Restaurant Bar Lounge

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 14h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais de estimação permitidosServiços pagos
  • Serviço de babá mediante solicitação
  • Hotel 100% não-fumante
  • Climatizado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Lavanderia
Alimentação
  • Café da manhãServiços pagos
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
Lazer e atividades
  • Academia
  • Serviço de babá mediante solicitação
Serviços de negócios
  • 23 Sala(s) de reuniões
  • Serviço de cópia/impressão disponívelServiços pagos
Mensagem informativa

Localização do hotel

Hotel Mercure Lyon Centre Château Perrache

12 cours de Verdun Rambaud
Esplanade de la gare
69002 lyon
frança

Tel: +33472771500

Fax: (+33)4/78370656

Check-in a partir das 14h00

Check out até as 12h00

  • MAIN TERMINAL BUS STATION :  PERRACHE

  • LYON PERRACHE :  A PERRACHE

  • T1 :  T1 PERRACHE

  • T2 :  T2 PERRACHE

  • De avião

    LYON ST EXUPERY A 28 km / 17,4 milhas

  • De carro

    SORTIE LYON-CENTRE-GERLAND A 4 km / 2,5 milhas

  • De carro

    SORTIE PERRACHE-CHARLEMAGNE A 1 km / 0 milhas

  • De trem

    LYON PART DIEU A 15 km / 9,38 milhas

  • De trem

    LYON PERRACHE A 0,1 km / 0,06 milhas

GPS:45.749492, 4.824919

Nossas acomodações

Para viagens de negócios, férias em família ou finais de semana românticos em Lyon, o hotel oferece suítes, bem como quartos Standard e Superior, em um cenário exclusivo moderno e elegante.

Quarto Superior com 1 Cama de Casal

  • Número máximo de pessoas: 2
  • Superfície: A partir de 18 / 194 sq ft
  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Instalações para fazer café/chá
  • TV em cores por satélite/cabo(...)

Quarto Superior com duas Camas de Solteiro

  • Número máximo de pessoas: 2
  • Superfície: A partir de 18 / 194 sq ft
  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Instalações para fazer café/chá
  • TV em cores por satélite/cabo(...)

Quarto Privilege com 1 Cama de Casal e 1 sofá-cama de casal

Sala/quarto acessível
  • Número máximo de pessoas: 4
  • Superfície: A partir de 25 / 269 sq ft
  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Instalações para fazer café/chá
  • TV em cores por satélite/cabo(...)

Quarto Privilege com 1 Cama de Casal e 1 Cama de Solteiro

Sala/quarto acessível
  • Número máximo de pessoas: 3
  • Superfície: A partir de 25 / 269 sq ft
  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Instalações para fazer café/chá
  • TV em cores por satélite/cabo(...)

Quarto Classic com 1 Cama de Solteiro

  • Número máximo de pessoas: 1
  • Superfície: A partir de 12 / 129 sq ft
  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Instalações para fazer café/chá
  • TV em cores por satélite/cabo(...)
Quartos

Nossos restaurantes e bares

BAR LOUNGE LE 12.2

Tipo de culinária: Bistronomia

Seja para uma reunião de negócios ou uma refeição com amigos, você vai adorar a seleção do nosso chef com pratos de degustação e compartilhados. Para os amantes do uísque, o barman terá prazer em revelar o variado menu c/ produtos desde maltes e bourbons.

Almoço

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

19:00 - 22:00

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

12.2 BAR LOUNGE

Foto não contratual

Seja para uma reunião de negócios ou refeição com amigos, você vai adorar a seleção do nosso chef, com pratos de degustação e compartilhados. Para os amantes do uísque, nosso bartender ficará feliz em revelar um menu exclusivo, de maltes a bourbons.

Almoço

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 23

  • Tamanho máximo: 400

  • Capacidade máxima: 300 pessoas

  • Capacidade máxima para banquete: 300 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Hotel Mercure Lyon Centre Château Perrache

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.2/5

6.012 comentários

tripadvisor

Classificação no TripAdvisor 4.0/5

1.445 comentários

Overnight stay.

Classificação TripAdvisor 5.0/5

The_Aged_Traveller Couples - 21/05/2019 Avaliação certificada TripAdvisor

We really enjoyed our overnight stay. The staff were all very helpful and friendly. Our room in this lovely old building was spacious and comfortable. We ate in the restaurant and found the food to be of a very good standard but a limited choice. Breakfast was very good in a lovely old dining room. Parking was a bit challenging in the garage but it was right next to the hotel.

Dear Guest Dear Guest Thank you very much for this nice comment. We are really glad to notice that you enjoyed your stay with us and that our staff made your stay even more comfortable! It was a real pleasure to welcome you and we hope to see you again in Lyon very soon. Best regards, Marta PARDO-BADIER General Manager

Mercure Lyon Centre Chateau Perrache

Classificação TripAdvisor 5.0/5

jackholmes181 Couples - 09/01/2019 Avaliação certificada TripAdvisor

Mercure Lyon Centre Chateau Perrache is comfortable and convenient to the Gare Perrache. Breakfast is excellant and the service is right on. Our three night stay gave us a good chance to see and experience Vieux Lyon and the neighbor hoods on the peninsula.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO-BADIER General Manager

Nice, beautiful and spacious

Classificação TripAdvisor 4.0/5

antan Business - 08/10/2018 Avaliação certificada TripAdvisor

Nice hotel with lost of charm to it. Location though (next to train station) a bit not-so-nice (after darkness), but quite convenient if you travel by train. Large rooms and hallways, an air of a by-gone time well renovated. The kind of place I like to stay.

Dear Guest Many thanks for sharing your feedback with about the Mercure Lyon Centre Château Perrache. We are pleased that we met your expectations during your stay and that you enjoyed our location as well as your room. We really hope to have the pleasure of welcoming you again in our hotel for your next trip to Lyon Best regards Marta PARDO-BADIER General Manager

Ideal location for visiting Brasserie Georges

Classificação TripAdvisor 4.0/5

Hereandthere12362 Couples - 27/05/2018 Avaliação certificada TripAdvisor

Only a couple of hundred metres from the Brasserie Georges. Easy access to train and metro 50 metres away. Easy parking - surprisingly. Though difficult to get there even with a GPS. Good size room, but far too dark. Needs an upgrade. Breakfast good.

Dear Hereandthere12362, It is a pleasure to receive your positive feedback! Thank you so much For the next time do not hesitate to call the reception if needed on the road. We hope to welcome you again soon, Marta Pardo Badier General Manager Mercure Lyon Centre Chateau Perrache

Service with a smile

Classificação TripAdvisor 4.0/5

esterlaushway Couples - 18/05/2018 Avaliação certificada TripAdvisor

We arrived at 10 pm after a hellish 8-hour drive from Aix en Provence in unrelenting rain and traffic jams and were not in the best of moods. The warm welcome at Reception and the friendly room service saved the day. The room was quiet, the bed was large - the only possible quibble is that the bathroom only had a shower and a long soak in a tub would have been welcome. But other than that, we were very happy to have chosen this Mercure.

Dear esterlaushway, Thank you for your feedback concerning your stay at the hotel Mercure Lyon Centre Chateau Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team, it is essential for us to satisfy you. We are happy that your stay was a success. We really hope to have the pleasure of welcome you again in our hotel for your next trip in Lyon, Best regards, Marta PARDO BADIER General Manager

Friendly staff, basic accommodations

Classificação TripAdvisor 3.0/5

Sharon R Friends getaway - 23/04/2018 Avaliação certificada TripAdvisor

Recently stayed for 2 nights at this property very close to the metro and the regional train station. Close to some restaurants and not too far from one of the busiest squares in Lyon. Property itself was pretty average. Beds very hard, room hot. We were placed in a handicapped room and ended up flooding the room from the shower spray. The staff kindly placed us in another room.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Château Perrache. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marta PARDO-BADIER General Manager

Lovely hotel and staff, but some annoying issues

Classificação TripAdvisor 3.0/5

MikeMcClory Business - 16/04/2018 Avaliação certificada TripAdvisor

The staff and the hotel are great. The staff in particular are friendly and helpful. The hotel is ideally located to explore the city centre. My primary gripe is the horrible ironing rooms. I hate the idea of being cooped up in a cubby hole room getting my clothes sorted after travelling. Being able to have an iron and ironing board in my room while I watch some programs shouldn't be too much to ask for.

Dear MikeMcClory, Thank you for your feedback concerning your stay at the hotel Mercure Lyon Centre Chateau Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. Concerning iron in your room, rest assured that we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Marta PARDO BADIER General Manager

Not a four star rated hotel

Classificação TripAdvisor 3.0/5

385clausb Business - 10/09/2017 Avaliação certificada TripAdvisor

Shower old fashioned; no bath tub; linen had spots, room service not available each day, carpets outdated. Hotel receptionists extremely friendly. Hotel computer for use had no printer. Bartender was often in disappearance.. Overall cleanliness in hotel.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Château Perrache. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I noticed your remark about the bathroom i you found old fashionned and the carpets outdated. I have to inform you that this room was completely renovated in 2015 in a spirit of great comfort combining elegance and modernity. I am sorry that this renovation does not suit you. This hotel is listed as an historic art nouveau building and the renovations were made in keeping with its history. I am sorry that you are not sensitive to the art and the history that emerges from it. Concerning the room service, it is available 24h/24. During your stay a large number of room service were served to our clients soI do not understand your comment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marta PARDO-BADIER General Manager

Great old building with an updated hotel inside.

Classificação TripAdvisor 4.0/5

bblum Couples - 15/05/2017 Avaliação certificada TripAdvisor

The hotel is in an excellent location for transportation, with a train station, tram and Metro nearby. The rooms were comfortable and the hotel still maintains the charm of the historic building---a hotel for more than a century. The staff also gave good advice on nearby restaurants and how to get around. There was some miscommunication about their breakfast offering, which was not cheap.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO-BADIER General Manager Mercure Lyon Centre Château Perrache

Great location and a really nice hotel

Classificação TripAdvisor 5.0/5

Matthew T Solo travel - 23/07/2016 Avaliação certificada TripAdvisor

As well as being able to tell your friends that you stayed at a Chateau in France you will also be really pleased at the value of Lyon Centre Chateau Perrache. I chose the hotel because it was the cheapest Mercure in the city and had presumed that this would mean a compromise on location. Actually, the hotel was really well located and the building had a great balance of modern well appointed rooms whilst keeping the charm of a traditional French hotel. I actually stayed at this hotel three times within the course of two weeks. One of the rooms overlooked the railway station, this didn't disturb my sleep at all. All the rooms were clean and equipped with very good air conditioning which I thought, in a hotel of this age, might not have been the case and was essential when the temperatures outside hit 40 degrees during my stay. The staff were fantastic and, as well as accommodating my broken French, spoke very good English. They were particularly chatty at the bar and I was made to feel very welcome.

Dear Guest Thank you very much for this nice comment. We are really glad to notice that you enjoyed your stay with us and that our staff made your stay even more comfortable! It was a real pleasure to welcome you and we hope to see you again in Lyon very soon. Best regards, Marta PARDO-BADIER General Manager

Reminiscent of a grand elegance of another time

Classificação TripAdvisor 4.0/5

janetv1961 Family - 07/06/2016 Avaliação certificada TripAdvisor

Although situated a little out of the way, the size of the room, and cleanliness, large bathroom, distinguished breakfast dinning room, and the wonderful breakfast made for a very nice stay. The staff was helpful and courteous. Definitely would recommend especially if you are looking for great hotel at a very reasonable price.

Dear Guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly Yours sincerely, Marta PARDO-BADIER General Manager

Mercure Perrache good when you find it

Classificação TripAdvisor 3.0/5

JuliaSwitzerland Couples - 12/10/2015 Avaliação certificada TripAdvisor

We always enjoy staying at Mercure Hotels in France, and had been to Lyon before. We had trouble finding the hotel from the airport by train, tram and on foot, as it is located in a maze of motorways and tracks. However once we got oriented in the area, it was a comfortable place to stay. Also there were no TV channels other than French.

Dear Guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly Yours sincerely, Marta PARDO-BADIER Directrice

Excellent hotel in Lyon town center

Classificação TripAdvisor 5.0/5

erwzoe Family - 15/08/2015 Avaliação certificada TripAdvisor

We had some trouble finding the hotel but it was well worth it. The trouble was that the hotel is marked Chateau Perrache and the Mercure logo is not clearly visible. In addition, the hotel parking is linked to the Perrache train station parking lot at the back of the hotel. However, once we found the hotel we were struck by its beauty. The rooms are truly excellent and I would recommend anyone visiting Lyon to stay at the hotel.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO-BADIER General Manager

Great location once you find it

Classificação TripAdvisor 5.0/5

MelanieE1414 Couples - 06/08/2015 Avaliação certificada TripAdvisor

this hotel is a great location but difficult to find - the signs are not noticeable if you arrive at night and the entrance beside the covered car park is very easy to miss. Other than that the hotel was very good.

Dear Guest, Thank you for the great review of our hotel ! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marta PARDO-BADIER General Manager

An Old Majestic

Classificação TripAdvisor 5.0/5

Neodouble Friends getaway - 01/09/2014 Avaliação certificada TripAdvisor

On first sighting, it looks like a pre loved Grand Hotel. A bit tired looking, but with character. The dining restaurant has the original Art Nouveau interiors I would think it was originally a Grand Hotel servicing the trains into Lyon. Opened in the early 1900s. The twin rooms were huge with spacious bathroom. The largest rooms I've seen for the price. The service was excellent. The bar looked a bit short staffed, but there was always someone there in a minute. (Think they doubled up for Room Service,) Always pleasant and helpful. This included all staff and Front Desk. Nothing was too much trouble. Might not suit some people who want 'flash' and 'new', but I found it excellent!

Dear Guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly Kind regards Marta PARDO-BADIER General Manager

perfect!

Classificação TripAdvisor 5.0/5

nicolaas m Family - 28/08/2014 Avaliação certificada TripAdvisor

A promotion in August for this very nice, old, hotel. High sealings, retro posters, 'classic' furniture but good bathroom, good beds, very large rooms, double glass, perfect breakfast, friendly staff and very well located for visiting the city centre. We will be back to beautiful Lyon and this hotel will be on our list!

Dear Guest Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming your shortly, Kind regards Marta PARDO-BADIER General Manager

convenient venue

Classificação TripAdvisor 3.0/5

c_diplas Family - 30/07/2014 Avaliação certificada TripAdvisor

Old hotel! Although that the rooms are clean a renovation is strongly recommended. It would be expected smth better for a hotel belonging in a Mercure chain. The advantage of the hotel is that it is located just next to the Lyon railway station. The location is very convenient especially to those who travels by train. Not far away from the city center. It takes just 10 min. on foot. Outdoor parking is also available. The staff is very friendly and the breakfast is considered quite good.

Dear Guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Concerning your remarks about the interiors and for your information, the hotel will enter, in 2015, a wide phase of renovations. I hope, then, to have the pleasure to let you rediscover the hotel and thus regain your confidence. Looking forward to welcoming you shortly. Yours sincerely, Marta PARDO-BADIER General Manger

Night in Lyon during trip

Classificação TripAdvisor 3.0/5

Ighor_Logsdon Solo travel - 25/10/2013 Avaliação certificada TripAdvisor

Hotel is ok, but I was waiting more from a Mercure. The room was very small and the breakfast didn't start on time. And when it started there was no bread. So, hotel have to be careful to match Mercure standards.

Dear Guest Thank you for having taken the time to give us your views on your stay in our hotel. We are sorry that the services did not meet your expectations and we beg your to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. Looking forward to welcoming you. Yours sincerely Marta Pardo-Badier General Manger

Pity of the suroundings

Classificação TripAdvisor 3.0/5

Rijswijk54 Friends getaway - 04/06/2013 Avaliação certificada TripAdvisor

A nice hotel, good value for money. But the surroundings - the Perrache railway station unfortunately is not a nice place, especially not when you walk back after dinner. Mercure could improve the beds a bit, from 'ok' to comfortable.Please. Nice staff, VERY quiet and large rooms!!

Dear Guest Thank you for having taken the time to give us your views on your stay in our hotel. We are sorry that the services did not meet your expectations and we beg your to accept our sincerest apologies. I noticed that you did not like the environment of the hotel. Actually is located on the Esplanade Station perrache, essential asset for all guests arriving by TVG since we are 2 minutes walk from the train station and the city center of Lyon. I hope I will have the pleasure to welcome you personally to make your rediscover the hotel and then earn your trust. Looking forward to welcoming you. Yours sincerely Marta Pardo-Badier General Manger

Genuine, but modern hotel with great value for money.

Classificação TripAdvisor 4.0/5

NorthMed Business - 03/06/2013 Avaliação certificada TripAdvisor

The hotel has obviously been around for some time. A lot of the original Art Nouveau panels and details have been kept in the public areas, while the rooms are renovated with respect to the Art Nouveau style and the restaurant was very pleasant. The hotel is located in the end of Lyon City Centre next to Perrache Station and to the Motorway. This is great if you will visit things outside Lyon, but if you want to stay in the City Centre, there are probably better options. The rooms were fresh and nicely decorated, although somewhat small. The sound proofing was great - even if you live next to the railroad tracks and near the motorway, you hear little or nothing. The staff was very friendly and helpful, but the service during Breakfast was very slow and passive. Overall, it is a good hotel, stylish without beeing luxurious, that offers great value for money.

Dear Guet Thank you for having taken the time to give us your views on your stay in our hotel. We are sorry that the services did not meet your expectations and we beg your to accept our sincerest apologies. Be assured that te necessary corrective measures have already been taken to ensure that the quality level of the breakfast service meets your expectations and earns your trust when you next stay with us. Looking forward to welcoming your shortly, Yours sincerely, Marta Pardo-Badier General Manager

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