Hotel Am Konzerthaus Vienna MGallery 4,5 gwiazdki

Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 1 946

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Hotel Am Konzerthaus Vienna MGallery - Image 1
Hotel Am Konzerthaus Vienna MGallery - Image 2
Hotel Am Konzerthaus Vienna MGallery - Image 3
Hotel Am Konzerthaus Vienna MGallery - Image 4
Am Heumarkt 35-37, 1030 WIEDEŃ, Austria

Opis

O hotelu

  • Ciesz się pobytem w niedawno odnowionych pokojach.

  • Hotel posiada certyfikat EU Ecolabel i Austrian Ecolabel.

  • Rozsmakuj się w wyśmienitej kuchni restauracji Apron z 4 szefami i 1 gwiazdką Michelin.

  • Bezpłatna woda mineralna, WIFI, kawa i herbata w pokojach.

  • Konsjerż i usługi portiera, a także podziemny parking na miejscu.

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Lokalizacja hotelu

Hotel Am Konzerthaus Vienna MGallery

Am Heumarkt 35-37
1030 WIEDEŃ
Austria

Pozycja GPS:48.199693, 16.377311

Telefon
Faks +43 1 71616844

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

APRON

Wyróżniona gwiazdką Michelin i 4 czapkami Gault Millau restauracja APRON zachwyca nowoczesnymi interpretacjami kuchni austriackiej. Szef kuchni Stefan Speiser od lat plasuje się w gronie 50 najlepszych kucharzy w Austrii. Wymagana rezerwacja.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.7/5  Liczba opinii: 1 946

Ocena TripAdvisor  4.5/5  Liczba opinii: 274

Certyfikat Doskonałości 2024

Superb

Ocena na stronie TripAdvisor 5.0/5

jeva72 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Central located hotel, with parking possibility( garage) But be careful, the door is the garage is not wide! The hotel is very stylish and elegant with cookie box at reception. For me the corridors are overheated. Staff is friendly, breakfast is superb!

Dear Jeva72, Thank you for your kind review! We’re so glad you enjoyed our central location, stylish ambiance, and the warm hospitality of our team. We’re also pleased that you appreciated the breakfast and the cookies at reception! We appreciate your feedback about the garage door, and we’ll make sure to inform guests to be cautious. Additionally, we’ll review the temperature in the corridors to ensure that all areas are comfortable for our guests. We hope to welcome you back soon for another wonderful stay at the Hotel am Konzerthaus - MGallery! Best regards, Katarina Panacz Front Office Agent

Udany pobyt, świetna lokalizacja

Ocena klientów 5.0/5

Krzysztof Pary - Opinie potwierdzone ALL

Hotel świetnie zlokalizowany, 15 min spacerkiem do Katedry Św Szczepana, przystanki metra i tramwaju kilka min od hotelu. Piękny wystrój na święta, czysto i pachnąco. Przemiła obsługa na recepcji oraz serwis sprzątający. Bogaty bufet śniadaniowy. Wspaniały pobyt przedświąteczny😀

Dear Mr. Krzysztof, Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay and appreciated our convenient location, just a short walk from St. Stephen's Cathedral and close to public transport. It’s lovely to know that you found our holiday decorations beautiful and the hotel clean and fresh. Your kind words about our friendly reception staff, housekeeping team, and the rich breakfast buffet truly mean a lot to us. We’re delighted to have been part of your pre-Christmas experience and hope to welcome you back again soon! Warm regards, Melanie Huber - Front Office Agent

Loved this Hotel

Ocena na stronie TripAdvisor 5.0/5

srsobus Friends getaway - Opinia zatwierdzona w TripAdvisor

This hotel is very lovely, in a lovely convenient area. The front desk and Manager were nice. Had an issue upon our arrival because of a water break. However, we were moved to another hotel for one night. Also hotel paid taxi both ways. The next morning they could not be more accommodating. Just sorry we missed our first night here.

Dear Srsobus, Thank you so much for your kind words and understanding! We’re thrilled to hear you enjoyed your stay with us and found our location and team so welcoming. We truly regret the inconvenience caused by the water break upon your arrival. Thank you for your patience and understanding as we worked to ensure your comfort by arranging alternate accommodations and transportation. It means so much to us that you appreciated our efforts to make things right the next morning. We’re just as sorry that you missed your first night with us and hope to have the opportunity to welcome you back for a flawless stay in the future. Kind regards, Melanie - Hotel Am Konzerthaus

Three day break

Ocena na stronie TripAdvisor 5.0/5

joycet140 Couples - Opinia zatwierdzona w TripAdvisor

Hotel in a good location, we got the CAT train from the airport then walked to hotel about 15 min walk or one stop on metro. Check in was quick with friendly staff. Room comfortable, but only fault was the shower head not staying up, not sure if we had the same room as a previous review or if they have the problem in a few rooms. If being a bit picky could say the room could do with a few touch ups but overall we enjoyed our stay. We found location good , we walked to most places but Stratpark station five minutes away or trams nearby. Breakfast was good, although €30 per person is quite a lot. Vienna a lovely city and if we return would stay here again.

Dear Joycet, Thank you for taking the time to share your experience with us! We’re pleased to hear that you enjoyed our convenient location, with easy access from the airport and nearby transport options, as well as the comfort of your room and the friendliness of our staff. We’re sorry to learn about the issue with the shower head and appreciate you bringing it to our attention. We'll ensure our maintenance team checks and resolves this promptly to improve the experience for future guests. Your note about room touch-ups is also valuable feedback, and we will continue to work on maintaining and enhancing our facilities. We’re glad you enjoyed breakfast, though we understand your concern regarding the pricing. We strive to provide a wide variety of high-quality options, and your feedback will help us evaluate the value we offer. It’s wonderful to hear that you’d consider staying with us again, and we look forward to welcoming you back to explore more of Vienna’s charm in the future! Kind regards Melanie - Hotel Am Konzerthaus

Unfortunate Issue due to Poor Communication

Ocena na stronie TripAdvisor 3.0/5

Jennifer C Opinia zatwierdzona w TripAdvisor

Pro: Room was spacious & clean. It was attended to every morning and evening during our 3 night stay from November 28 through December 1st of 2024. Con: When we checked-in, we were given a “drink of your choice” voucher for 2 drinks to redeem at the restaurant bar that sits in the hotel lobby (see photo attached). This was given to us perhaps because we signed up for their Accor loyalty program so that we were granted free early check in to our room. We went to the bar on night 2 of our stay. We sat at one of the small cocktail tables next to the bar and ordered 2 cocktails from the drink menu that the waiter handed us, priced at 16 EUR each. When we finished our drinks and handed the waiter our voucher – the waiter said he could not accept it because we ordered from the non “Welcome Guest” menu. We said we were unaware of a separate menu and the waiter said the menu was posted at the bar – which we did not see because we immediately sat at a table and not at the bar. The “Welcome Guest” menu had different cocktail options, but were also priced at 16 EUR same as the “normal” drink menu. Instead of arguing further with the waiter (it was getting late and we had another long day ahead of us of sight-seeing) – we unhappily paid the 32 EUR bill and went back to our room for the night to get much needed rest. The next morning, we explained the issue to the attendant at the hotel front desk hoping to get a reimbursement. We said no one explained to us that there was a separate menu for our vouchers (during check-in nor when we sat down at the bar table the night before). He went to the bar manager and then came back and said they could not refund us as this was the agreement between the hotel and the restaurant bar. This was an unfortunate incident that could have been prevented with better communication from the front desk during check-in and/or clearer signage at the bar, tables or menus. We hope our experience helps future guests that are offered the same vouchers and can save unnecessary/unplanned expenditures. “Drink of your choice” is very mis-leading. This situation unfortunately diminished our experience with this otherwise lovely hotel.

Dear Mrs. Jennifer Thank you for sharing your detailed feedback about your stay with us. We’re delighted to hear that you found your room spacious, clean, and well-attended throughout your visit. Providing a comfortable and welcoming environment is always our priority, and we’re glad we met your expectations in that regard. However, we are truly sorry to learn about your experience with the drink vouchers. We understand how frustrating and disappointing it must have been to face such confusion. Please accept our sincerest apologies for the lack of clarity regarding the “Welcome Guest” menu and for any inconvenience caused. Your comments highlight an important area where we can improve, and we will take immediate steps to ensure that future guests are given clearer instructions about the voucher terms during check-in and that proper signage is placed at the bar. We truly appreciate your understanding and the constructive feedback you’ve provided. It helps us refine our services and enhance the guest experience. We hope this incident won’t overshadow the positive aspects of your stay, and we’d love the opportunity to welcome you back and provide you with the flawless experience you deserve. Kind regards, Melanie - Hotel Am Konzerthaus

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 167 Liczba opinii 9.6/10 Lokalizacja
  • 1 297 Liczba opinii 8.3/10 Pokój
  • 1 396 Liczba opinii 9.3/10 Obsługa
  • 20 Liczba opinii 7.5/10 Internet
  • 899 Liczba opinii 9.3/10 Śniadanie
  • 675 Liczba opinii 7.5/10 Komfort
  • 426 Liczba opinii 8.4/10 Czystość
  • 359 Liczba opinii 9.2/10 Klimat

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