Mercure Amsterdam City Hotel 4,5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 3.706 görüş

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Mercure Amsterdam City Hotel - Image 1
Mercure Amsterdam City Hotel - Image 2
Mercure Amsterdam City Hotel - Image 3
Mercure Amsterdam City Hotel - Image 4
Joan Muyskenweg 10, 1096 CJ Amsterdam, Hollanda

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Otel ekstraları

  • Amstel nehri manzaralı teras

  • Schiphol Havalimanı'na sadece 15 km mesafede

  • Bisiklet kiralama hizmeti

  • Bu otel nakitsizdir; yalnızca kartla ödeme kabul edilir

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Otelin konumu

Mercure Amsterdam City Hotel

Joan Muyskenweg 10
1096 CJ Amsterdam
Hollanda

GPS:52.335579, 4.913228

Telefon
Faks +31 20 694 8735

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

FLOOR RESTAURANT & LOUNGE

In Restaurant & Lounge FLOOR we serve dishes inspired by local cuisine, prepared by our Chef Rinze Muizelaar. The right mix of design, great food and excellent cocktails makes this the place to spend your day! In summer you can even relax on the terrace!

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  3.706 görüş

TripAdvisor Derecesi  4.0/5  2.879 görüş

2024 mükemmeliyet sertifikası

Atitudes suspeitas dos atendentes

Tripadvisor puanı 1.0/5

GoPlaces58124846741 TripAdvisor onaylı yorum

Something very serious happened to us at this hotel. Firstly, it should be noted that all attendants are instructed to inform you that there is no public parking nearby, and in front of the hotel there are public spaces available for people with disabilities and for electric cars. Further ahead, close to the student building, there is also a public parking space with more than 50 spaces available. All of this is done to push hotel parking to 28 euros per day. That said, we placed the car in front of the hotel in the parking space for people with disabilities since my wife was diagnosed with a herniated disc that makes it impossible for her to walk long distances. The next morning our car was towed even though it was identified with a disabled person's card. We had to pay the "trifle" of 450 euros to remove the car. I can't say with 100% certainty, but for us it was the hotel staff who called the tow truck. Stay alert.

Dear Guest, Thank you for taking the time to review your stay. We are sorry that your stay did not fully meet your expectations. However, we would like to clarify that our team aims to provide accurate information regarding parking facilities, and we regret any misunderstanding that occurred in this instance. Regarding the parking fee, we strive to keep our pricing competitive and in line with local standards, and we apologize if this was not to your satisfaction. Furthermore, we understand how distressing it must have been to find your vehicle towed. Please be assured that it is not our practice to request the towing of our guests' vehicles. The City of Amsterdam regularly checks parking spaces for disabled individuals and tows cars without valid disability licenses immediately away, as indicated next to these parking places. This is entirely beyond our control. Nonetheless, we empathize with the inconvenience this caused you and your wife and deeply regret the situation. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Great option for Amsterdam

Tripadvisor puanı 4.0/5

TamiAZ Friends getaway - TripAdvisor onaylı yorum

Very nice hotel with great facilities. Clean and bright. The staff were very helpful . Room was specious and modern. There is a small store within the hotel with snacks, drinks , sandwiches etc. that is always open - very convenient. The only reason for 4 stars (and not 5), is because there are no restaurants or stores near the hotel. The metro into town is about 7 min walk.

Dear Tamia, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our hotel clean, bright, and appreciated the help from our staff. It is wonderful to hear that our 24-hour store added convenience to your stay, providing snacks, drinks, and sandwiches at any time. However, we apologize that our location did not completely meet your expectations. We understand the importance of having dining options and shops within the immediate vicinity and we acknowledge the inconvenience this may have caused. Nonetheless, we are glad that the metro station is conveniently located just a 7-minute walk away, providing quick access to the city center and its many attractions. Finally, we are pleased that you enjoyed the spacious and modern design of your room. Our aim is to provide a comfortable and stylish environment for all our guests, and we're happy to hear that we succeeded in this with your accommodation. We hope to welcome you back. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Value for Money and Experience

Tripadvisor puanı 5.0/5

TrailsAroundPlanet TripAdvisor onaylı yorum

Awesome property with good rooms, buffet breakfast which actually followed the meaning of a Buffee, warm staff. Location is bit off but no too odd either. In 10 minutes, one can touch main Harlem Square and Canal Tour points. In our entire Europe tour, this was the only Hotel/property worth staying.

Dear Ailsa, We would like to thank you for this review about your recent experience in our hotel. We are thrilled that you found our property to be exceptional, and that our well-appointed rooms contributed to a memorable stay. Your appreciation for our buffet breakfast, which we strive to make both plentiful and delicious, is particularly gratifying to us. While our location may be a bit removed from the hustle and bustle, we're glad you found it convenient enough to reach the main attractions of Amsterdam. Our team is especially warmed by your kind words; we make it our mission to ensure every guest feels welcome and well cared for. Mercure Amsterdam City is committed to providing a quality experience, so it's rewarding to know that we stood out as the highlight of your Europe tour. We hope to welcome you back. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Modern looking hotel

Tripadvisor puanı 4.0/5

Matrioshca TripAdvisor onaylı yorum

Lovely clean and modern looking hotel. Easy conmection to city metro station is only 6mins walk away. The only faults would be very warm room. Air conditioning is working more like a fan. Can't imagine staying over summertime. Windows could open more widely to compensate the heat.

Dear Guest, Thank you for reviewing your recent experience. We are delighted to hear that you appreciated the modern design and cleanliness of Mercure Amsterdam City, as well as the convenient location just a short walk from the metro station. We regret to hear that the room temperature did not meet your expectations. Our air conditioning system is designed to provide a moderate cooling effect, and we provide additional fans for added comfort. We also understand your concerns regarding the windows, which are designed to open partially for safety reasons. We take pride in our hotel's ambiance and our commitment to providing a welcoming environment for all our guests. We hope to welcome you back. All the best. Francis Windt, General Manager, Mercure Hotel Amsterdam City

Clean home away from home close to station

Tripadvisor puanı 4.0/5

stardustcross Couples - TripAdvisor onaylı yorum

Stayed a full week here. The rooms are kept spotless, the black out curtains are nice, towels are fluffy and big, and there was a Nespresso machine and mini-fridge. (It said complimentary drinks on the fridge but it was empty.) The hotel and room have a very clean (but not chemical or weird) scent that was pleasant. Accor website still advertises a transfer to the city center, which we found out does not exist anymore. The walk from Overamstel (or Spaklerweg, if you want to pass a McD) is easy though. There are bike rentals, but you can’t reserve so just hope enough people returned it from the night before, and you wake up the earlier before others. The capacity really needs to be improved if they’re going to say they have bike rentals in the lobby! Alternatively the front desk can offer shop names that have good bikes to rent because that’s what we ended up doing. Overall I would say this place is good if you do not plan to use the amenities I mentioned above.

Dear Guest, Thank you for reviewing your recent experience. We are delighted to hear that the cleanliness of our rooms and the pleasant scent throughout the hotel contributed positively to your experience at Mercure Amsterdam City. However, we regret any confusion regarding the transfer service to the city center. We understand that accurate information is crucial, and we will ensure that our communications on the Accor website are updated to reflect the current services available. Regarding the bike rental, we apologize for the inconvenience caused due to the limited availability. We are continuously working to enhance our amenities, and we appreciate your suggestion to improve this service. We are pleased to note that the proximity to the two Overamstel- and Spaklerweg- metrostations is convenient for your travels around the city. We hope to welcome you back. All the best. Francis Windt, General Manager, Mercure Hotel Amsterdam City

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Yakınlardaki diğer tesislerimiz

Amsterdam şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (KDV ve turizm vergisi dahil) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.