Mercure Amsterdam City Hotel 4,5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 3.489 görüş

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Otel ekstraları

  • Amstel nehri manzaralı teras

  • Schiphol Havalimanı'na sadece 15 km mesafede

  • Bisiklet kiralama hizmeti

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Otelin konumu

Mercure Amsterdam City Hotel

Joan Muyskenweg 10
1096 CJ Amsterdam
Hollanda

GPS:52.335579, 4.913228

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Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

FLOOR RESTAURANT & LOUNGE

In Restaurant & Lounge FLOOR we serve dishes inspired by local cuisine, prepared by our Chef Pascal Vos. The right mix of design, great food and excellent cocktails makes this the place to spend your day! In summer you can even relax on the terrace!

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  3.489 görüş

TripAdvisor Derecesi  4.0/5  2.937 görüş

2024 mükemmeliyet sertifikası

Avis müşterileri puanı 3.0/5

Melin A. Arkadaşlar - ALL için doğrulanmış yorumlar

Otelinizde yaptığım konaklamanın ödemesini ilk gün yaptığım halde 2. Gün tekrar giriş için mail geldi ve son gün resepsiyonistiniz bize çıkarken sistemle ilgili bir sürü şey gösterdi. Sisteminizin sorunlu olduğunu söyledi. Biraz beklettikten sonra borç ya da başka bir şey olmadığı söyledi. Biz zaten extra bir sipariş ve harcama yapmamıştık. Oradan ayrıldık. Ardından bizimle ilgisi olmayan bir fatura maili geldi. Mailinize belgeli cevap göndermeme ve fatura ve açıklama talebime rağmen asıl faturamı göndermediniz. Asıl faturamı hala bekliyorum ve bize ait olmayan ve ödediğim miktardan da zaten az olan bu tutarların tekrar kartımdan çekilmesi durumunda şikayet oluşturacagım. Yanlış gönderilen bir mailse de en azından bir özür ve yine talebime istinaden faturamı göndermeliydiniz. All accor gold üyesi olarak ilk kez bu kadar kötü bir check-out deneyimi yaşıyorum.

Sayın Misafir, Vakit ayırıp deneyimlerinizi paylaştığınız için minnettarız. Konaklama sürecinizdeki olumlu yönleri not ettik. Teknolojik altyapımızın sunduğu kolaylıklardan memnun kaldığınızı görmek bizi mutlu ediyor. Öte yandan yaşanan teknik ve idari süreçlerdeki aksaklıklar için üzüntü duyuyoruz. Ekiplerimiz bu konuda gerekli desteği sunmak için hazır bulunmaktadır. Merkezi konumumuzun şehir gezilerinize katkı sağlamasını dileriz. Daha sorunsuz bir deneyim için sizi tekrar ağırlamaktan mutluluk duyarız. Saygılarımızla, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Excellent Service and Modern Property

Tripadvisor puanı 5.0/5

Roywidjaja TripAdvisor onaylı yorum

Very professional front desk staffs. Check in and check out were a breeze, all the front desk staffs were always eager to assist visitors in anything. Room was a good size, and the extra bed was ready and neatly made when we got into the room. This professional housekeeping has been a consistent hallmark of the ALL.Com properties during our trip since Brussels, Cologne and Amsterdam.

Dear Guest, Thank you for taking the time to review your stay. We’re glad our team made your arrival and departure seamless and that your room and extra bed met your expectations. Your praise for our consistent housekeeping across locations motivates us to maintain high standards. We look forward to seeing you again in the future. Kind regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Great stay in Amsterdam

Tripadvisor puanı 5.0/5

Michael F TripAdvisor onaylı yorum

good day, i was really impressed with the hotel. the staff were so friendly, the breakfast was great and also the bar good. i stayed there for 3 nights and it was really great. yes, it was a bit out of the center of town but with 2 different metro stations near, it was easy to communicate. regards

Dear Michaelfx, Thank you for sharing your feedback about your recent stay. We're glad you enjoyed our breakfast, bar, and friendly service. It's great the nearby Overamstel and Spaklerweg metro stations made getting around easy. We appreciate you finding our location convenient despite being outside the city center. We hope that we have the pleasure of welcoming you back. With very best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Fab stay

Tripadvisor puanı 5.0/5

Journey38793444066 TripAdvisor onaylı yorum

We stayed here for a birthday trip to Amsterdam. The guy who checked us in was amazing, gave us lots of food recommendations and a map with a full breakdown of where everything was, he also told us how to get to the metro! We then got a free room upgrade to the top floor which had amazing views of the Amstel River. The room had everything we needed, including a fridge, hairdryer, coffee machine, TV (which you could cast to) & and ironing board/iron. The hotel itself is so secure you need your key to use the lifts and enter after a certain time of night. There is also a shop downstairs with drinks/snacks/alcohol for when the restaurant and bar is closed. The metro is a 7 mins walk from the hotel, maps say this is 16 mins but it’s a lot shorter walk if you’re a quick walker. The hotel is so quiet and clean, the staff are so friendly and the cleaning staff are so helpful. We had a great stay and will 100% stay at a Mercure again!

Dear Guest, Thank you for sharing such a positive review! We're thrilled you enjoyed your birthday celebration at Mercure Amsterdam City. Our team takes pride in offering personalised recommendations to enhance stays, and we're delighted you appreciated your upgraded room with river views. It's great our amenities like the coffee machine and secure access contributed to your comfort. We're also pleased you found our 24-hour shop convenient and the metro connection quicker than expected. Your recognition of our peaceful environment and dedicated staff means everything to us. We look forward to seeing you again. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Excellent

Tripadvisor puanı 4.0/5

MujeebR158 TripAdvisor onaylı yorum

We had a very pleasant stay at the Mercure Amsterdam City. The staff were warm, welcoming and always helpful, and the location was well connected to the metro which made it easy to get around the city. The room was clean, modern and comfortable, and the overall atmosphere of the hotel was relaxing. The only small drawback was the lack of storage space in the room — there were no proper cupboards or wardrobes to unpack and organize our belongings. Apart from that, everything else was excellent and we truly enjoyed our stay. Would definitely consider staying here again on our next trip to Amsterdam.

Dear Guest, Thank you for your review of your recent stay. We're delighted our team's warm hospitality and the room's modern cleanliness contributed to your comfortable stay. That said, we regret the storage arrangements didn't suit your needs. Our Privilege rooms offer expanded storage options we'd be happy to discuss for future visits. Nonetheless, we're particularly pleased you appreciated our metro-connected location and the relaxing atmosphere throughout our spaces. The entire team certainly hope we can see you again in the future. Kind regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

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