Mercure Hotel Tilburg Centrum 4 estrelas

Nota clientes Avis 4.4/5 8.587 comentários

Hotel aprovado por ALLSAFE

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Como funciona?
Mercure Hotel Tilburg Centrum
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+ 25 Serviços

Extras do hotel

  • Instalações de bem-estar com 700 m², várias saunas e piscinas

  • Restaurante Taste! 12 pontos atribuídos pelo guia Gault&Millau

  • Hotel parceiro Efteling

  • No coração da cidade

  • Vários Quartos Familiares

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Mercure Hotel Tilburg Centrum

Heuvel 37
5038 CP tilburg
holanda

Tel: +31135354675

Check-in desde as 15h00

Check-out até às 12h00

  • De avião

    Eindhoven Airport A 30 km / 18,64 milhas

  • De avião

    Schiphol Amsterdam A 120 km / 74 milhas

  • De comboio

    Tilburg Centrum A 2 km / 1,24 milhas

GPS:51.557116, 5.090865

Serviços do hotel

Serviços no hotel e nas proximidades

Check-in desde as - Check-out até às

Em resumo

  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
Serviços de catering
  • 2 Restaurantes
  • Um Bar
  • Pequeno-almoço
    • Bufete Custo adicional
    • Pequeno-almoço à la carte Custo adicional
  • Serviço de quartos
    • Refeições ligeiras frias
    • Refeições quentes
Reuniões/Eventos
  • 3 Salas de reunião
  • Centro de negócios
    • Centro de negócios self-service
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Equipamentos e serviços do hotel
  • Informações do hotel
    • 108 quartos
    • Sem quarto para pessoas com mobilidade reduzida
    • 10 quartos para famílias
    • 5 quartos contíguos
    • 108 quartos para não fumadores
    • 5 pisos
  • Idiomas falados no hotel
    • Espanhol
    • Inglês
    • Holandês
    • Francês
    • Alemão
  • Salão
    • Sala de espera ou lounge
  • Lavandaria/estacionamento assistido
    • Limpeza a seco/engomadoria
  • Wi-Fi
    • WIFI nas áreas comuns
    • WIFI de alta velocidade Custo adicional
    • WIFI no hotel
    • Internet de alta velocidade
  • Ar condicionado
    • Ar condicionado
  • Instalações para pessoas com mobilidade reduzida
  • Propriedade 100% não fumadores
  • Check-in e check-out
    • Check-out tardio
    • Check-out expresso
    • Check-in expresso
  • Arrumação para bagagem
    • Arrumação para bagagem
  • Equipamento de secretária disponível
    • Máquina de engraxamento de sapatos
    • Guarda-sóis
  • Ferro de passar
    • Ferro de engomar na receção
  • Cofre na receção
    • Cofre na receção
Acesso ao alojamento
  • Parkeergarage Heuvelpoort Custo adicional
    • No local
    • 378 lugares de estacionamento
    • Público
    • Unidades de carregamento TESLA
    • Unidades de carregamento de veículos elétricos - 3,7 kVA
    • Unidades de carregamento de veículos elétricos - 7 kVA
    • Estacionamento aberto todos os dias, 24 h/dia
Bem-estar
  • Citysauna
    • Coberto
    • No local
  • Basic Fit Custo adicional
    • No local
    • Banheira de hidromassagem
    • Salão de bronzeamento
    • Solário/UV
    • Massagem
    • Sauna
    • Banho turco
Lojas/shopping
  • Loja de presentes/loja de jornais
Família
  • Serviços para crianças
    • Jogos de tabuleiro disponíveis

As nossas opções de alojamento

Entre as categorias disponíveis, escolha o quarto certo para si. Opte por um quarto Standard com vista para a praça Heuvelplein ou aproveite os nossos quartos Privilege, mais espaçosos e luxuosos.

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 5

  • Tamanho máximo: 76

  • Capacidade máxima: 50 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Mercure Hotel Tilburg Centrum

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.4/5

8.587 comentários

Classificação do TripAdvisor 4.0/5

849 comentários

Nota clientes Avis 4.5/5

Roger R. Famílias - 18/08/2021 Comentários confirmados de ALL

Fantástico!!!

Limpeza 1

Nota clientes Avis 3.5/5

Anónimo Famílias - 02/08/2021 Comentários confirmados de ALL

Razoavel

Good location, good vaue

Nota Tripadvisor 5.0/5

avmx1000 Business - 07/02/2021 Avaliação com certificação TripAdvisor

The hotel building is a bit quirky to navigate through, but the hotel staff was very professional and courteous. I especially liked how easy it was to use the parking garage. I will definitely recommend the hotel.

Dear Avmx1000, Thank you so much for your kind words en recommendation. It is good to hear that you are so excited about your stay at our Hotel and about parking your car at the Parkinggarage. I hope that we see you again soon to give you another great experience. Kind regards, Mariska van Hest Customerservice Mercure Hotel Tilburg Centrum

Excelente hotel

Nota clientes Avis 4.5/5

Cristian D. C. Casais - 28/03/2020 Comentários confirmados de ALL

Quartos excelentes, atendimento ótimo. Apesar de ter acontecido um empasse pois a agência já tinha pago o hotel e no checkout nos cobraram novamente. Posteriormente o hotel reconheceu o erro e nos devolveu o dinheiro. Com certeza voltaremos a nos hospedar.

Ótimo hotel

Nota clientes Avis 4.5/5

Ruy Casais - 09/02/2020 Comentários confirmados de ALL

Ótima estadia em hotel muito bem localizado com ótimo café da manhã e equipe muito cordial

Ótima localização, ótima recepção

Nota clientes Avis 5.0/5

Anónimo Casais - 02/02/2020 Comentários confirmados de ALL

A estadia foi excelente, localização do hotel é bastante central e de fácil acesso para quem vai à concertos no Poppodium 013. Fomos muito bem recebidos. Além disso, no café da manhã havia uma seção com alimentos sem glúten para quem tem alergia (nosso caso).

Best place to stay if you need to visit Tilburg and the surroundings areas

Nota Tripadvisor 5.0/5

754danielq Business - 19/01/2020 Avaliação com certificação TripAdvisor

The hotel has a center location in Tilburg. Everything is outstanding. Customer service is second to none. Breakfast could be expensive for some people but you have a lot of things, fresh orange juice too ! Coffee is very good. Rooms are big. You can use a complete spa service if you select a Privilege room and the gym or you can pay it if needed, Parking near by at a good price. so you won't be disappointed here !

Dear 754danielq, Thank you for your review. We are so happy to read that you have enjoyed your stay with us. To have our hotel situated in the hart of Tilburg is something we are very proud of. we will pass a long your comment about the breakfast to our colleagues! Hopefully we are able to welcome you back in the near future. Kind regards, Nikki Rooijakkers Customer Service - Mercure Hotel Tilburg Centrum

My experience

Nota Tripadvisor 2.0/5

is0fiane Business - 16/12/2019 Avaliação com certificação TripAdvisor

The overall stay was one of worse stay at Mercure hotels, at the reseption I was not getting any upgrade for my 3 stays, the room giving was not as expected as the bed was not comfortable, the second day my room was not properly cleaned and they forgot to put toilet paper, towels, water and drinks at the fridge. The breakfast is average The only thing that is attractive is the location of the hotel and the spa

Dear is0fiane, Thank you for taking the time to tell us about your experience at the Mercure Hotel Tilburg Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. There is not always availability to give our guests an upgrade to a privilege room and we are very sorry that we could not give you the upgrade. Since this month there is no minibar in the rooms anymore except in the privilege rooms only the included soft drinks, we have a shop where you can buy products. I will discuss your feedback regarding the cleaning of the room with our housekeeping manager. I am happy to read that you enjoyed our breakast, spa and central location. We appreciate your feedback and it is our hope that we may welcome you again in the near future to provide a better experience for you. With kind regards, Alice Fortuin Customerservice - Mercure Hotel Tilburg Centrum

Very good stay in Tilburg

Nota Tripadvisor 5.0/5

Flyer47304847503 Business - 08/12/2019 Avaliação com certificação TripAdvisor

Good location and more important very good staff! Breakfast is ok but could offer more variety for vegetarian. Spa is really good! Parking is easy and convenient. Bedding is comfortable View on parking is recommended during summer if you want a quieter sleep

Dear Flyer4730487503, We would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Tilburg. We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback.Your kind words have been passed on to our team, this will certainly motivate us all to keep up the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Alice Fortuin Customerservice - Mercure Hotel TIlburg Centrum

Best Mercure Hotel so far

Nota Tripadvisor 5.0/5

Earl S Family - 06/11/2019 Avaliação com certificação TripAdvisor

Modern, cleanliness, friendliness, location, breakfast, parking, bar, quality, mini bar, convenience, and fabulous spa area. Exceeded all my expectation. Indeed its a tad noisy from the bars nearby but did not bother us as much. Our room was facing the town square and had a nice view of the city. Everything is in walking distance!

Dear Earl S, Thank you for your rating. Im very happy to read that you enjoyed our hotel, and everything that we offer. Because we are located in the middle of the city centre, we are indeed located near bars. We have sound-damping windows, and they really keep the noise outside. I want to thank you again for your rating, and we hope to welcome you again soon in Tilburg. With warm regard, Kaoutar Happel Customerservice - Mercure Hotel Tilburg Centrum

Very central location

Nota Tripadvisor 4.0/5

boeckdes Friends getaway - 01/10/2019 Avaliação com certificação TripAdvisor

All was excellent except for the noise outside during night. There are many bars in front of the hotel and noise from restaurant on ground floor when having a room on first floor, right above that restaurant..

Dear Boeckdes, Thank you for staying with us and taking the time to write the review. I am very pleased that you had a excellent time with us. I am sorry to read that you had discomfort from the noise. Perhaps you can understand that we don't have influence on the noise from outside but we do have for our restaurant but this should be not possible. I think you mean the cafetaria next to the hotel, this is open whole night and this can cause noise. Please accept our apologies for the discomfort during your stay. I am happy that you overall had a good stay and we hope to have the pleasure to welcome you back soon! With kind regards, Alice Fortuin Customerservice - Mercure Hotel Tilburg Centrum

Poderia ter sido melhor

Nota clientes Avis 3.5/5

Anónimo Famílias - 18/09/2019 Comentários confirmados de ALL

Funcionários atenciosos e quarto confortável, mas descobrir à meia noite durante o banho que o ralo do box está entupido e transbordando, molhando o banheiro não foi bom. O funcionário da recepção até secou o chão com toalhas, mas o problema limitou nosso banho e trocar de quarto não era uma opção pois o hotel estava lotado e íamos embora pela manhã.

Dear {naam gast}, Thank you very much for taking the time to tell us about your experience with our hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are very sorry to read that shower drain was clogged and overflowing, during your stay. I am happy to read that one of my colleagues could help you during the night. In the morning we directly instructed our technical department to check the shower drain. We appreciate your feedback and it is our hope that we may welcome you again in the near future to provide a better service for you. Kind regards, Katja Calten Houwing Customerservice

Festival accommodation

Nota Tripadvisor 5.0/5

Kirk S Couples - 09/05/2019 Avaliação com certificação TripAdvisor

This is a great hotel in central Tilburg. Walking distance to train station, shops, restaurants and 013 music venue. Have stayed here about 10 times. Very convenient and my go to choice when I'm visiting for Roadburn or other festivals. Close to other attractions like Efteling and safari park too! Wish the rooms had a safe.

Dear Kirk S, We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day! All of us at Mercure Tilburg would like to offer our sincere thanks for your delightful review and we look forward to welcoming you back with the next festival! Kind regards, Katja Calten Houwing

A perfect stay

Nota Tripadvisor 5.0/5

tonl395 Couples - 04/03/2019 Avaliação com certificação TripAdvisor

Nice hotel, centrally located in downtown Tikburg, with excellent parking facilities. Very friendly staff, who make you feel comfortable. Nice room with good isolation from street noise. A perfect breakfast. Would stay here again next time

Dear Tonl395, I would like to start by thanking you for taking the time to write such a beautiful review of our hotel on TripAdvisor. I am very pleased that you had such a wonderful time with us and loved the location of the hotel and I'm proud to read you experienced our dedicated team as extremely nice and cooperating. It is good to read that you didn't hear any noise from the city centre. We have recently checked and replaced the isolation of the room and it is good to read that our guest notice this. We all look forward to seeing you again on your future visits to Tilburg. With kind regards, Alice Fortuin Customerservice - Mercure Hotel Tilburg Centrum

Comfortable hotel in the centre of Tilburg

Nota Tripadvisor 4.0/5

Happiness47390073436 Business - 26/02/2019 Avaliação com certificação TripAdvisor

Comfortable hotel in the centre of Tilburg. Pedestrian area with shops and restaurants around the hotel. Hotel within walking distance of the railway station. Breakfast OK, but in room with no natural light. Friendly staff.

Dear Happiness47390073436, Thank you very much for taking your time and efforts to inform us about your experience. We highly appreciate your compliments on our location. It is true that we are very centrally located, in the middle of the city center of Tilburg. The restaurants and shopping area is literally around the hotel and you can walk to the station. We are very glad to read your compliment regarding our staff, I will make sure that these lovely words would be passed to them as to make them more encouraged! We hope to have the pleasure of welcoming you again whenever your future travels bring you back to Tilburg. With kind regards, Alice Fortuin Customerservice - Mercure hotel Tilburg Centrum

Consistent, Consistent, Consistent

Nota Tripadvisor 5.0/5

Pepper d Business - 28/01/2019 Avaliação com certificação TripAdvisor

I travel to Tilburg on a regular basis and the main reason for my always choosing this property is the consistency one can expect in quality, service, accommodations, value, and a pleasant staff. This is a wonderful example of how consistency pays dividends for all stakeholders.

Dear Pepper d, Wow! We feel truly flattered to read your beautiful review about our hotel. We are delighted to learn that you loved your visit to Tilburg and enjoyed your stay. Your kind words have been passed on to our team, this will certainly motivate us all to keep up the good work. Thank you again and we look forward to welcome you back as our guest in the future. With kind regards, Alice Fortuin Customerservice - Mercure Hotel Tilburg Centrum

Agradável.

Nota clientes Avis 5.0/5

Glennyson Casais - 21/01/2019 Comentários confirmados de ALL

Fui muito bem atendido. Funcionários muito solícitos.

Dear Gelnnyson, We are very honored to receive an incredible score from you! Thank you very much for taking your time sharing your excellent experiences with us! It was a pleasure to learn that our rooms and staff made a very good impression on you. We are looking forward to welcome you again whenever your future travels bring you back to Tilburg. With kind regards, Bart van Berkel Customerservice - Mercure Hotel Tilburg Centrum

Perfect location and very comfortable hotel

Nota Tripadvisor 5.0/5

patriciarD5945AH Couples - 29/08/2018 Avaliação com certificação TripAdvisor

The hotel was extremely well located, right in front of the City Centre and with access to many very nice squares full of restaurants and bars. The car park is also very convenient and it is an added bonus that it has a sauna and swimming pool. The swimming pool was completely unattended and we could never find towels, but apart from that, everything was perfect and very pleasant. I strongly recommend it as an option to spent a couple of nice relaxing nights.

Dear Patricia R, Thank you for staying with us and taking the time to write the review. I am very pleased that you had such a wonderful time with us. We are proud of our location in the middle of the centre. From this location you can go to a lot of places. You can go to a restaurant, the cinema or to the shops. But you can also go for a great night out at the pop venue 013. But did you know that the station is only a 5 minute walk away? From there on you can go to the Efteling, safaripark Beekse Bergen or the La Trappe brewery. We are sorry to read that there were no towels ready for you at the pool, they should have been ready in the dressingroom. I will check this with the floormanager of the Citysauna to make sure it is ready for our guests. Next time do not hesitate to contact one of our teammembers. Thank you for the beautiful review and we all look forward to seeing you again on your future visits to Tilburg. Kind regards, Marieke de Groot Customerservice - Mercure Hotel Tilburg Centrum

Always perfect hotel to stay and really beautifull since renovation

Nota Tripadvisor 5.0/5

Cath S Business - 29/06/2018 Avaliação com certificação TripAdvisor

Always perfect hotel to stay and really beautiful since renovation Welcome perfect I didn't test the sauna/spa . I need to schedule it for next time Parking was renovated as well , this is great I didn't test the restaurant this time so cannot give my advice on this area

Dear Cath S, We would like to start with thanking you for this beautiful review, it is with much pleasure that we read your kind words on our hotel, facilities and staff! Next time also try the restaurant, during these summer evenings we serve the diner on the ruff were you have the best view on Tilburg possible. Thank you again and we all look forward to welcome you back as our guest, see you at Mercure! Kind regards, Marieke de Groot Customerservice - Mercure Hotel Tilburg Centrum

Hotel com necessidade de melhorar

Nota clientes Avis 2.0/5

Maria P. Amigos - 06/03/2018 Comentários confirmados de ALL

O quarto que nos foi reservado, tinha uma porta para um terraço, que não vedava completamente, pelo que o frio que entrava era imenso e na rua estavam -10 C. Depois de vários contactos e experiências com o aquecimento, que não resultaram, o recepcionista aceitou trocar o quarto. O novo quarto já tinha vidros duplos e as condições eram completamente diferente, mas no dia seguinte não foi feita a limpeza do mesmo.

Dear Joao P., We are most concerned with the satisfaction of our guests and your feedback is of great value to us. We are sorry to read that your stay did not meet your expectations. After your complain to our night porter we have checked the room you stayed in the next day and solved the problem with the door. Thank you for letting us know, we like to help you during your stay. I am sorry to read that the room was not cleaned by my colleagues from the housekeeping the next day. I will share this with them and ask them to check what happened. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With kind regards, Marieke de Groot Customer Service

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