Mercure Beaune Centre hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 2,818 reviews

Mercure Beaune Centre hotel - Image 1
Mercure Beaune Centre hotel - Image 2
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Mercure Beaune Centre hotel - Image 4

Description

Hotel extras

  • 5 minutes' walk from the historic city center and the famous Hospices de Beaune

  • The car park is free and secure, with electriccharging terminals

  • The M7 Restaurant and Bar with terraces: only fresh, seasonal produce

  • Heated and renovated swimming pool

  • ALL SAFE label coming soon.

Our accommodation(s)

Hotel location

Mercure Beaune Centre hotel

7 Avenue Charles de Gaulle
21200 BEAUNE
France

GPS:47.017036, 4.83775

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

M7 RESTAURANT

The M7 restaurant welcomes you to Beaune; come and discover traditional, refined and regional cuisine that will delight adults and children alike.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,818 reviews

TripAdvisor Rating  4.0/5  1,490 reviews

Certificate of excellence 2023

Good stay

Customer review rating 4.5/5

Ap Business - Confirmed reviews ALL

Very quick check-in and -out processes, staff very kind and efficient. Large room with very comfy double bed, spacious bathroom with shower. Very nice breakfast, with wide variety of salty and sweet food. Very kind and welcoming staff. Large parking outside.

excellent stop over enroute to south of France

Customer review rating 4.5/5

Maureen F. Couples - Confirmed reviews ALL

Easy to find from autoroute Good parking Good clean and comfortable rooms Nice bar

A bad night’s sleep

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

Room was too hot, and temperature control did not work. Consequently could not sleep, and ended up getting up at 4.30 and leaving without breakfast.

Dear EIJA L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Beaune Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mederic Fauchille General Manager

great location, great welcome

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Excellent value for money. Professional and friendly staff

Dear CHANTAL R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Good location 10 minute walk to centre

Customer review rating 4.0/5

Bruce U. Families - Confirmed reviews ALL

We stay here on a regular basis and know what to expect. Rooms are VERY small for privilege room therefore little room for 2 people to move about. Windows are small and the configuration of the blinds make having a window open difficult. As Accor have this policy of no air conditioning so when turned off makes room unpleasantly stuffy and hot. Bathroom acceptable with some comforts, on this occasion hair dryer not functioning. Bar area is good and parking is very convenient.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mederic Fauchille General Manager

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Other web-users rate our hotel

  • 815 reviews 9.6/10 Location
  • 1,072 reviews 7.3/10 Room
  • 1,443 reviews 9.3/10 Service
  • 10 reviews 7.8/10 WiFi
  • 690 reviews 6.7/10 Food
  • 503 reviews 8.8/10 Breakfast
  • 303 reviews 8.7/10 Cleanliness
  • 161 reviews 9/10 Bar

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