فندق وريزيدنتس مركيور Mercure فرانكفورت ميسي 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 746 أراء

نضمن لكأفضل سعر
فندق وريزيدنتس مركيور Mercure فرانكفورت ميسي - Image 1
فندق وريزيدنتس مركيور Mercure فرانكفورت ميسي - Image 2
فندق وريزيدنتس مركيور Mercure فرانكفورت ميسي - Image 3
فندق وريزيدنتس مركيور Mercure فرانكفورت ميسي - Image 4
Voltastr. 29, 60486 فرانكفورت/مين, ألمانيا

الوصف

خدمات الفندق الإضافية

  • يدعوك مطعمنا وردهة الحديقة الكبيرة لدينا للاسترخاء

  • موقع مثالي لميسي فرانكفورت وأفضل خطوط النقل

  • الاسترخاء - المأكولات والمشروبات وأنت - مفهوم كرم الضيافة المريح لدينا

  • 88 شقة مع مطبخ صغير لإقامة طويلة في فرانكفورت

  • 450 مساحة ركن سيارات داخلية مقابل رسم لسهولة ركن في الفندق

الإقامات المتوفرة لدينا

موقع الفندق

فندق وريزيدنتس مركيور Mercure فرانكفورت ميسي

Voltastr. 29
60486 فرانكفورت/مين
ألمانيا

نظام تحديد المواقع العالمي (GPS):50.116781, 8.638955

الهاتف
فاكس +49 69 79261606

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • مطعم
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

RELAX FOOD DRINKS AND YOU

دلِّل نفسك بالمأكولات المحليّة الشهية والأطباق العالمية الكلاسيكية في مطعم "twenty9" الذي يتميز بتصميم عصري. يُعتبر لاونج الحديقة المتصل واحةً خضراء مثالية للاسترخاء بعد العمل.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  746 أراء

تقييم TripAdvisor  3.5/5  861 أراء

Disappointing

ملاحظة Tripadvisor 2.0/5

Philip13579 Couples - تقييم TripAdvisor المعتمد

Booked this Mercure hotel exclusively due to its sauna, in spite of several other, better priced Mercure hotels in Frankfurt. Phoned to have the sauna confirmed the day before. In spite of this, saune “out of order” on arrival. Room was extremely hot, even though radiators were off/cold. Aircon delivered no cooling. Had to” sleep” without bed linen and with open window on New Years eve with surrounding fire work all night. NOT a pleasant sleep experience. Expensive underground parking, where the pay machine did not accept any of my 3 credit cards - reception could not accept payment for parking. Had to go and cash money to get out. Otherwise, it was a nice room and the breakfast was excellent.

Dear Philip, I sincerely apologize for the problems regarding the sauna and the heating that unfortunately caused inconveniences for you. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again. Yours sincerely, Mathis Matlé, General Manager

Not centrally located but not a bad hotel.

ملاحظة Tripadvisor 4.0/5

FraserD1969 تقييم TripAdvisor المعتمد

Visited for 4 nights to do the Christmas Markets and some local day trips. The hotel is located some distance away from the centre but very easily commutable by either the tram (#17 - stop Voltastrasse) which is a 2min walk to the hotel or the train (Frankfurt West) which is a 5-10min walk depending on route. The rooms are excellent. Very comfortable beds, good pillows, good bathroom with power shower, in room refrigerator and safe. The room was quite warm even with the heating switched off but there was excellent ventilation - the window opened fully, and there was a door leading to a small balcony that could be opened. Housekeeping were also very good. Breakfast was adequate - hot items were some very dodgy scrambled egg, ok sausages, bacon and baked beans. There was also the worst saute potatoes i have ever ever had and struggle to understand how they could make such bad potatoes. I tried these on 2 separate mornings and on both times they tasted old and stale. Breakfast selection also included a selection of cheese, cold meats, smoked salmon, fruit, yoghurt, breads, juices, teas and a coffee machine. The hotel has a gym and sauna which we didn't try, a bar that seemed empty all the time, and a restaurant that seemed permanently closed - as there are no restaurants in the immediate vicinity we went to the restaurant on the first night only to be told it was closed for a private party, This was pretty poor for a 4 star hotel. There is a Rewe supermarket approx 2-3min walk from the hotel which is great for stocking up on snacks and drinks. Overall happy with the hotel given the price we paid and ease with which we could commute into the centre once we'd figured out the trams.

Disappointing customer service let stay down

ملاحظة Tripadvisor 2.0/5

Sbangsuk Couples - تقييم TripAdvisor المعتمد

A real mixed bag, comfy rooms, good value but seriously let down by customer service would not return for this reason. Front desk where very frosty to us, no idea why we tried to be super kind in the hope it might be returned. + Rooms are nice and comfortable and quiet. + Fantastic location for public transport. + Good breakfast buffet. - TV Broken reported this was never fixed. -Majorly rude for no apparent reason was told off for how British Airways booked the room (it was a holiday package) nothing we could control, after insistiing on it and having a huff was told then not to worry about it, was tired and it was late so could have - Our keycard was de-activated every day and it was a fuss to get it reenabled - On more than one ocasion house keeping came in while we where sleeping even though card was on door

Dear Sbangsuk, as on other portals: I sincerely apologize for the problems regarding our service and hospitality that unfortunately caused inconveniences for you. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again. Yours sincerely, Mathis Matlé, General Manager

Close to public transportation, clean, very good breakfast.

ملاحظة Tripadvisor 5.0/5

marcioxes تقييم TripAdvisor المعتمد

I liked! Stayed with my wife for two nights. The hotel os close to the public transportations. The room was clean, with good size, silent to sleep. Breakfast was very good! I recomend the hotel. Don’t expect for a luxuous hotel. But you will have a good cost benefit.

ملاحظة أراء العملاء 4.5/5

مجهول العائلات - تقييمات مؤكدة لفندق ALL

جميله جدا

Dear Mr. K., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Mathis Matlé General Manager

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 15 أراء 8/10 إنترنت
  • 257 أراء 7.9/10 الإفطار
  • 216 أراء 6.2/10 مستوى النظافة
  • 96 أراء 3.9/10 القيمة مقابل المال
  • 18 أراء 2.8/10 مرافق رياضية / صحية

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منشآتنا الأخرى القريبة

جميع فنادقنا في فرانكفورت/مين

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.