Mercure Hotel Panorama Freiburg 4,5 estrelas

This is a lovely, comfortable, and extremely quiet hotel on a hill on the outskirts of Freiburg. Both the elevation, the absence of sidewalks, and the distance mean you cannot practically speaking walk to town from the hotel -- but you can get there easily by car or, I suppose, mountain bike if you're a truly athletic type. And yet it's a lovely choice for those who want access both to Freiburg and also to the Black Forest. It was EXTREMELY quiet, in the best way -- the rooms next to mine were occupied, but I could not hear a single running faucet, television show, or conversation. I only knew I had neighbors when we stepped onto our adjoining balconies at the same time. The view over the city is beautiful. I woke up every morning to the sound of birdsong -- and there are a LOT of birds in the surrounding woods. I didn't have the breakfast, but based on a truly marvelous bowl of soup I had one night when I returned to the hotel hungry, I would guess the restaurant is wonderful.

My wife and I recently spent four nights at the Mercure Hotel Panorama in Freiburg-im-Breisgau, using it as base for visiting the Christmas markets in the area. It was a wonderful hotel, centrally located for touring France, Germany and Switzerland. From check-in until departure, our experience was excellent in all regards. Tobias at check-in was friendly, helpful and efficient. The rooms, while not huge, are certainly spacious enough and well-appointed, and the bed was most comfortable. The hotel also boasts an indoor pool and sauna. I must also give kudos to Edward who, after I took a spill on some ice in the wee hours, was quick to render assistance, make sure I was okay, and got me back to my room. Thanks! The Mercure Hotel Panorama also boasts an excellent restaurant, Chez Eric, to be covered in a separate review. It gets an honorable mention in the Michelin guide, and that is justly deserved. We ate several meals there, and the food and service are top-notch. Did I mention that the hotel is pet-friendly? Our puppy was warmly received. When we head back in that direction, we will definitely book a room at the Mercure Hotel Panorama.

This hotel has two highlights: one is the location with the beautiful views over the city and the surrounding forrests. It is also not too far from downtown so instead of always taking a taxi it is a beautiful 15-minute stroll down the hill where you can either take the bus or walk another 10 minutes to get into old town. The second highlight is the food: a lovely breakfast buffet and even better dining options in the restaurant chez Eric at quite affordable prices. However, when it comes to pricing, the rates for the - rather small rooms - are too high from our point of view, especially because you even pay extra for the breakfast...

The hotel is very traditional in layout and decor but has a simply amazing view across Freiburg. It’s located a 5 minute drive from the town in a quiet wooded area. It’s simply perfect to relax and enjoy nature and the wonderful views. The reception staff are friendly and professional. The pool and sun decks are lovely and not too crowded even in August There are some issues which need addressing through - there is no acknowledgment of Accor Platinum status at all other than the standard drink voucher - we welcomed the free bottle of water in the room (only one was given during our stay of three days) but we asked to change the sparkling bottle given for a still one. This was apparently impossible for either the room staff or the reception - the restaurant is excellent but the menu doesn’t change ever - the breakfast at €19 is on the expensive side for the Accor group and whilst it is nice to have a glass of Sekt in the morning it’s incredible to be charged extra for a simple omelette or fresh orange juice. There is no change at all in the breakfast buffet each day and so it gets very monotonous particularly since most of it is charcuterie. There was little choice for vegetarians in the hot food - the same scrambled egg and fried potatoes every day. This could and should be changed easily If these issues are resolved we would love to come back. It is a great hotel and I would highly recommend it

Rooms are rather small and bathrooms look somewhat old but the location is just amazing, with balconies overlooking the city and the forest nearby. Plenty of pleasant rides and walks are available just next to the hotel.