Classificação clientes Avis (Classificação ALL) 4.7/5 1.735 comentários
No Mercure Hotel Panorama Freiburg 4 estrelas superior, você pode escolher entre quartos padrão e Superiores. Todos os 86 quartos são equipados com uma cama grande (180×200 cm) e ar condicionado. Vista lateral, parcialmente direta de Freiburg.
Mercure Hotel Panorama Freiburg
Telefone +49 761 51030
E-mail de contato
Parada de ônibus
Acesso: 2 km / 1.25 mi
Acesso: 4.5 km / 2.8 mi
Saída para a rodovia
Acesso: 10 km / 6.25 mi
Check-in a partir das - Check out até as
Experimente as criações culinárias em oferta no nosso restaurante CHEZ ERIC. Esses pratos, com um toque do sul, são frescos, leves, saudáveis e cheirosos. O terraço é perfeito para refeições ao ar livre com tempo bom. Estamos abertos entre 6h30 e 23h.
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Avaliações 100% certificadas de hóspedes que realmente se hospedaram conoscoSaiba mais
Beautiful views in a pastoral setting
Classificação TripAdvisor 4.0/5
A356HJalisonf Avaliação certificada TripAdvisor
This is a lovely, comfortable, and extremely quiet hotel on a hill on the outskirts of Freiburg. Both the elevation, the absence of sidewalks, and the distance mean you cannot practically speaking walk to town from the hotel -- but you can get there easily by car or, I suppose, mountain bike if you're a truly athletic type. And yet it's a lovely choice for those who want access both to Freiburg and also to the Black Forest. It was EXTREMELY quiet, in the best way -- the rooms next to mine were occupied, but I could not hear a single running faucet, television show, or conversation. I only knew I had neighbors when we stepped onto our adjoining balconies at the same time. The view over the city is beautiful. I woke up every morning to the sound of birdsong -- and there are a LOT of birds in the surrounding woods. I didn't have the breakfast, but based on a truly marvelous bowl of soup I had one night when I returned to the hotel hungry, I would guess the restaurant is wonderful.
Dear Alison J, Thank you very much for the evaluation of your stay in our hotel and your numerous words full of praise. We are really glad to read that you had a great stay over the roof tops of the city! It would be a pleasure for us to welcome you again during your next visit of Freiburg! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg
Classificação TripAdvisor 5.0/5
John V Avaliação certificada TripAdvisor
My wife and I recently spent four nights at the Mercure Hotel Panorama in Freiburg-im-Breisgau, using it as base for visiting the Christmas markets in the area. It was a wonderful hotel, centrally located for touring France, Germany and Switzerland. From check-in until departure, our experience was excellent in all regards. Tobias at check-in was friendly, helpful and efficient. The rooms, while not huge, are certainly spacious enough and well-appointed, and the bed was most comfortable. The hotel also boasts an indoor pool and sauna. I must also give kudos to Edward who, after I took a spill on some ice in the wee hours, was quick to render assistance, make sure I was okay, and got me back to my room. Thanks! The Mercure Hotel Panorama also boasts an excellent restaurant, Chez Eric, to be covered in a separate review. It gets an honorable mention in the Michelin guide, and that is justly deserved. We ate several meals there, and the food and service are top-notch. Did I mention that the hotel is pet-friendly? Our puppy was warmly received. When we head back in that direction, we will definitely book a room at the Mercure Hotel Panorama.
Dear John V, Thank you very much for your excellent evaluation and your numerous words full of praise about your stay in our hotel! We are really pleased to read that you had a great time with us and are looking forward to welcome you again during your next visit of the region! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg
Great location and excellent food
Classificação TripAdvisor 4.0/5
NicolaB465 Couples - Avaliação certificada TripAdvisor
This hotel has two highlights: one is the location with the beautiful views over the city and the surrounding forrests. It is also not too far from downtown so instead of always taking a taxi it is a beautiful 15-minute stroll down the hill where you can either take the bus or walk another 10 minutes to get into old town. The second highlight is the food: a lovely breakfast buffet and even better dining options in the restaurant chez Eric at quite affordable prices. However, when it comes to pricing, the rates for the - rather small rooms - are too high from our point of view, especially because you even pay extra for the breakfast...
Dear NicolaB465, Thank you very much for the evaluation of your stay in our hotel. We are really pleased to read that you especially appreciated the quiet location of our hotel along the edges of the woods with a unique view across Freiburg and the surrounding area as well as our abundant breakfast buffet and your visit of our restaurant "Chez Eric". Furthermore, we thank you for your comments concerning the pricing in our hotel. We are working according to a dynamic pricing system. This means that the room rates vary on a daily basis according to the booking situation for the respective date as well as to seasonal conditions (holiday periods, fairs, events ...). We allow us to charge € 19,00 per person and day for our abundant breakfast buffet. This price includes all hot and cold food and drinks presented on the buffet. Coffee specialties are served directly at the table; they are also included in the price, yet. You are right - it is not included in the room rate for direct bookings and online bookings. There are two reasons for this: Overnight stays and breakfast are subject to different VAT rates, which must be listed separately and our guests have also the possibility to leave out breakfast. We are looking forward to welcome you again during your next visit of Freiburg! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg
The most amazing view - but don’t stay for breakfast
Classificação TripAdvisor 4.0/5
Martyboy_Brussels Couples - Avaliação certificada TripAdvisor
The hotel is very traditional in layout and decor but has a simply amazing view across Freiburg. It’s located a 5 minute drive from the town in a quiet wooded area. It’s simply perfect to relax and enjoy nature and the wonderful views. The reception staff are friendly and professional. The pool and sun decks are lovely and not too crowded even in August There are some issues which need addressing through - there is no acknowledgment of Accor Platinum status at all other than the standard drink voucher - we welcomed the free bottle of water in the room (only one was given during our stay of three days) but we asked to change the sparkling bottle given for a still one. This was apparently impossible for either the room staff or the reception - the restaurant is excellent but the menu doesn’t change ever - the breakfast at €19 is on the expensive side for the Accor group and whilst it is nice to have a glass of Sekt in the morning it’s incredible to be charged extra for a simple omelette or fresh orange juice. There is no change at all in the breakfast buffet each day and so it gets very monotonous particularly since most of it is charcuterie. There was little choice for vegetarians in the hot food - the same scrambled egg and fried potatoes every day. This could and should be changed easily If these issues are resolved we would love to come back. It is a great hotel and I would highly recommend it
Dear Martyboy_Brussels, Thank you very much for the evaluation of your stay in our hotel as well as for your recommendation! We are really glad to read that you espeically enjoyed the unique view across Freiburg and the surrounding area, the friendliness and professionalism of our reception team as well as our indoor swimming pool with sun deck. Furthermore, we thank you for your comments concerning different subjects which will be discussed internally! The menu in our restaurant "Chez Eric" changes every 4-6 weeks. We deeply regret that it was impossible to change a bottle of sparkling water against a still one in your room. We really want to apologize for any inconvenience caused! We are looking forward to welcome you again during your next visit of Freiburg! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg
Classificação TripAdvisor 5.0/5
Marc_from_China Couples - Avaliação certificada TripAdvisor
Rooms are rather small and bathrooms look somewhat old but the location is just amazing, with balconies overlooking the city and the forest nearby. Plenty of pleasant rides and walks are available just next to the hotel.
Dear Marc_from_China, Thanks a lot for your great evaluation. We are really glad to read that you especially appreciated the quiet location of our hotel along the edges of the woods with a unique view across Freiburg and the surrounding area. Furthermore, we thank you for your comment about the renovation needs of our hotel. The Panorama Hotel Mercure Freiburg was built at the beginning of the seventies in its multi-storey elongated way. Over the years, the hotel has been continually modernized and renovated. In 2013, the last "major renovation" took place in several parts of the house. In 2016, the swimming pool area was redesigned and equipped with the most modern swimming pool technology. In 2018 the topic of "fire protection" was implemented according to the latest standards for the best possible safety of our friends of the house. Further measures are being planned. We will be pleased to welcome you again during your next visit of Freiburg. Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg
Em parceria com o TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price