Classificação clientes Avis (Classificação ALL) 4.2/5 2.249 comentários
Duas piscinas, sauna turca e sala de fitness, sauna e banho com hidromassagem
3 restaurantes, culinária regional e brasserie
Três salas de reunião para suas viagens de negócios
Local ideal para atividades esportivas e de montanhismo
Quartos confortáveis com WIFI
Prat de la Creu s n
AD500 andorra la vella
Check-in a partir das 14h00
Check out até as 12h00
Check-in a partir das - Check out até as
Espaçoso, de design contemporâneo e perfeitamente modulável, o quarto Novotel é um verdadeiro espaço para viver, adaptando-se a todas as exigências.
Sujeito à disponibilidade
Número de salas de reuniões: 3
Tamanho máximo: 252 m²
Capacidade máxima: 30 pessoas
Capacidade máxima para banquete: 30 pessoas
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conoscoSaiba mais
Does not live up to Novotel standards
EuropeFlyer Family - 17/08/2021 Avaliação certificada TripAdvisor
This could be a great hotel: it has a prime location in the centre of town and the breakfast buffet is excellent. Unfortunately, otherwise the hotel does not live up to the standards expected of an Accor hotel: rooms are in need of a renovation, the pool area in the adjacent Mercure was not very clean, and loyalty counts for nothing: as an ALL Diamond member, the room we received was very average, and only after escalating a complaint to management were we belatedly granted the free weekend breakfast benefit. There was no welcome amenity (nor gifts for the kids as for example in the Novotel Barcelona City), and no points have been credited for the stay so far. This hotel should not be run as a Novotel if it does not want to adhere to the brand standards and grant the loyalty programme benefits.
jmpcpp 20/03/2020 Avaliação certificada TripAdvisor
All well. The person responsible for the restaurant was incredibly nice. Not so enthusiastic employees from reception. The fact that the pool and gym are located in other building is not great. Gym with some apparels without maintenance
Great location, excellent service, helpful staff
ALMAIO Family - 29/05/2019 Avaliação certificada TripAdvisor
Easy to access with convenient parking, rich breakfast, family friendly with multilingual staff everywhere, clean and comfortable. We had a great view to the river and to the mountains. Would certainly stay again and I highly recommend it.
Ikhan0 Family - 02/05/2019 Avaliação certificada TripAdvisor
The hotel was nice and clean. It was located close to town and we enjoyed our stay here. The only drawback is the internet was very bod upstairs in the rooms. Downstairs in the lobby near the reception it was fine. the swimming pool and gym were in mercury hotel which were next door.
Treated like a fool
pierre p Business - 25/08/2018 Avaliação certificada TripAdvisor
I usually enjoy staying in this hotel (good location and friendly staff) but had a very bad experience this time with Ferran, the reception manager.Asking if I could, as usual, leave my car in the hotel parking for a few hours after check out, I was told that it was full and that I had to remove my car from it. When I insisted, I was told that it would cost me 22 euros to keep my car In. In other words, there was room in the parking after all !Total lack of respect, especially to a many times returning (and Silver) guest !
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