Mercure Hotel Muenchen Schwabing bintang 3

Fantastic service already from the booking process, where due to some extra request the director herself took a very good care and went the extra mile! This is not seen these days anymore. Very friendly and well trained staff, lovely new rooms with all you need in it, big TV, personalized welcome with a stylish gift, pleasant rain shower and also great bar and breakfast! All this for very afordable price, I surely recommend this hotel to everybody! THANK YOU

Fantastic hotel, friendly and helpful staff, just a few subway stops from the center, supermarket across the street, very comfortable beds, my friend and I had a great stay and would happily return if we're ever in Munich again

Very friendly staff, they made us feel at home. A perfectly clean room and very comfortable beds / pillows. Breakfasts were good too. The location of the hotel is excellent for both the Allianz Arena and the Olympiahalle and the city centre is handy too. A very enjoyable stay in Munich.

I booked my room with my Accor loyalty points and was delighted to receive an upgrade and a free breakfast offer for the week end. When checking in, the young lady on the front desk was very kind and confirmed that we will get free breakfast. I especially asked if we are staying 3 nights do we only get 2 breakfasts free? She replyed, no we have 3 free breakfasts. Great. We had a pleasant stay, though because of the low number of staff, sometimes it is close to impossible to communicate with anybody. As I had an online check in with € 150 blocked on my credit card, I was very disappointed on departure when a different young lady on the front desk demanded payment for 2 breakfasts. I told her, that I was told we have all 3 breakfasts free. She that is not true because we only have 2. I told her again that her colleague informed us differently, but she was quite rude about this. Anyway as my money was blocked and we had to leave I left. I am now waiting to see what happens and have not heard from the hotel since. The renovated room upgrade was a nice surprise but the check out was a big disapointing finish to our stay.

Excellent and friendly service during the lockdown. Very good breakfast in the room. Large selection according to the circumstances at a reasonable price. Clean, modern and quiet rooms. Hotel is easy to reach. Parking available.