Pullman Munich

Definitely the worst business experience ever. I understand that the hotel wants to make money during the exhibition, but don't be rude. The room cost me 300eur per night and I got a room on the 5th floor, which you need to get to with two elevators, going through 3 long corridors. The corridors smell of mold and repairs (I think that guests are not allowed there during normal times, because they change the floors, but during the exhibition they want to wipe more money). The room also smelled of mold and was approx. 16-18 degrees when I arrived there. After that, of course, the number warmed up. The hotel room was completely cleaned and the curtains were moldy. There was black hair in the sink and the carpet was terrible. I went to the reception and expressed my confusion, to which I was told that there are no other numbers. Only the next day a kind girl changed my number. Breakfast was at the level of a 2-3 star hotel. The SPA center was not working. I give one star only because the hotel bar had a good bartender and service. Never recommend this place. If the hotel would cost 40-50 eur, then it would be adequate. Complete rubbish.

Good afternoon! It was the first time we were in such a dirty hotel. Absolutely does not match the price of 350€/ night! On the second day, the water bottle was no longer brought to the room. The spa is not working. Breakfast only basic, very little choice. Black hair in the sink and on the floor. The reception does not pick up the phone in the evening. The skirting boards were torn off in the hallways, which no one repaired for 4 days. Not even a cheap bottle of wine was offered as compensation for the dirtiness. There were no robes and slippers. I do not recommend this hotel to anyone. How can a hotel like this have 4 stars??! The employee at the reception is kind.

I stayed at the Pullman Munich for two weeks in March. The rooms were comfortable and the service was good. However, I made the mistake of leaving two items in the main closet of my room when I checked out on Fri 3 Mar 2023. My fault, of course. I contacted the hotel three times by e-mail and twice by telephone. I have yet to receive any response, or even an acknowledgement. I am very disappointed with the Pullman Munich.

Stayed for one night with family during festive season! Rooms seemed little tired. Breakfast options limited. Reception with attached bar to it, strange. Need some life injected in to service and amenities. Will look for alternatives when in Munich next time.

The room was excellent and the staff was very friendly. I had an issue with a missing item and the staff and management truly went above and beyond to make things right. The breakfast was also fantastic, many options, all of which were top notch in quality and taste. I would definitely stay there again and would highly recommend it!