Pullman Munich

Catatan tamu Avis (Peringkat ALL) 4.2/5 355 ulasan

Keistimewaan hotel

  • Sebagian besar kamar dengan balkon atau loggia

  • 200 meter dari stasiun kereta bawah tanah dan dekat bus Lufthansa Express jurusan bandara

  • Lounge luar-ruang, restoran dengan teras, dan halaman dengan area pantai

  • Lokasi indah dekat English Garden. 42 meter dari kereta bawah tanah, dekat gerbang jalan raya

  • WiFi Gratis

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Hotel yang disetujui ALLSAFE

Akomodasi kami

Kamar/suite yang luas dan terang, kebanyakan kamar memiliki balkon/loggia. Peralatan berkualitas tinggi, teknologi inovatif, dan kenyamanan untuk Anda: minibar, telepon, WIFI, Sky TV, pancuran/bak mandi, pengering rambut, ruang kerja.

Lokasi hotel

Pullman Munich

Theodor Dombart Strasse 4
80805 MUENCHEN
Jerman

GPS:48.17257, 11.59413

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Hotel bisa diakses kursi roda
  • Kesehatan
  • Air conditioner
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat

THEOS LOUNGE

Santapan, kenikmatan, kebahagiaan! Di THEOS, tim dapur menyajikan segalanya, mulai dari hidangan ringan hingga menu internasional. Pada musim panas, kunjungi teras lounge untuk menikmati barbeku.

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Peringkat ALL  4.2/5  355 ulasan

Peringkat TripAdvisor  4.0/5  2.005 ulasan

Definitely the worst business experience ever

Catatan Tripadvisor 1.0/5

Gundars M Ulasan TripAdvisor tersertifikasi

Definitely the worst business experience ever. I understand that the hotel wants to make money during the exhibition, but don't be rude. The room cost me 300eur per night and I got a room on the 5th floor, which you need to get to with two elevators, going through 3 long corridors. The corridors smell of mold and repairs (I think that guests are not allowed there during normal times, because they change the floors, but during the exhibition they want to wipe more money). The room also smelled of mold and was approx. 16-18 degrees when I arrived there. After that, of course, the number warmed up. The hotel room was completely cleaned and the curtains were moldy. There was black hair in the sink and the carpet was terrible. I went to the reception and expressed my confusion, to which I was told that there are no other numbers. Only the next day a kind girl changed my number. Breakfast was at the level of a 2-3 star hotel. The SPA center was not working. I give one star only because the hotel bar had a good bartender and service. Never recommend this place. If the hotel would cost 40-50 eur, then it would be adequate. Complete rubbish.

Dear valued Guest, First of all I would like to thank you very much for having taken the time to share your impressions and experiences regarding your recent stay with us at the Pullman Munich. Your evaluation of our service facilities and our team members is a very valuable tool for us to continuously monitor our standards and to take action whenever required. We regret it very much that you were dissatisfied with a number of services and facilities provided and that we could not offer you our usual Pullman standard and showed weaknesses in several areas, especially in regard to the communication of our employees. We will evaluate your negative experience with the relevant departments in order to achieve the necessary improvements and to avoid recurrence in the future. Please know we try our best every day to assist our guest and make sure they feel they are home away from home. Once again our sincere apology. We hope that despite your negative experience we can welcome you again soon as our guest. Best regards, Yours Pullman Munich Team (JC)

Not good

Catatan Tripadvisor 2.0/5

Agita M Couples - Ulasan TripAdvisor tersertifikasi

Good afternoon! It was the first time we were in such a dirty hotel. Absolutely does not match the price of 350€/ night! On the second day, the water bottle was no longer brought to the room. The spa is not working. Breakfast only basic, very little choice. Black hair in the sink and on the floor. The reception does not pick up the phone in the evening. The skirting boards were torn off in the hallways, which no one repaired for 4 days. Not even a cheap bottle of wine was offered as compensation for the dirtiness. There were no robes and slippers. I do not recommend this hotel to anyone. How can a hotel like this have 4 stars??! The employee at the reception is kind.

Dear Agita M, First of all I would like to thank you very much for having taken the time to share your impressions and experiences regarding your recent stay with us at the Pullman Munich. Your evaluation of our service facilities and our team members is a very valuable tool for us to continuously monitor our standards and to take action whenever required. We regret it very much that you were dissatisfied with a number of services and facilities provided and that we could not offer you our usual Pullman standard and showed weaknesses in several areas, especially in regard to your offered room. We will evaluate your negative experience with the relevant departments in order to achieve the necessary improvements and to avoid recurrence in the future. Please know we try our best every day to assist our guest and make sure they feel they are home away from home. Once again our sincere apology. We hope that despite your negative experience we can welcome you again soon as our guest. Best regards, Yours Pullman Munich Team JC)

No response from Pullman Munich

Catatan Tripadvisor 1.0/5

sstevekelly Ulasan TripAdvisor tersertifikasi

I stayed at the Pullman Munich for two weeks in March. The rooms were comfortable and the service was good. However, I made the mistake of leaving two items in the main closet of my room when I checked out on Fri 3 Mar 2023. My fault, of course. I contacted the hotel three times by e-mail and twice by telephone. I have yet to receive any response, or even an acknowledgement. I am very disappointed with the Pullman Munich.

Dear Valued Guest, On behalf of our entire team we would like to thank you very much for having taken the time to share your experience on Tripadvisor.com. We are very much regret that you were dissatisfied with our services. We will evaluate your negative experience with the relevant departments in order to achieve the necessary improvements and to avoid recurrence in the future. Please know we try our best every day to assist our guest and make sure they feel they are home away from home. Once again our sincere apology, we would like to talk to you personally. Could you send us your contact details, please? sales@pullman-munich.com. We are looking forward to hear from you. Thanks again. Best regards, Your Pullman Munich Team

Not that good

Catatan Tripadvisor 3.0/5

humis Keluarga - Ulasan TripAdvisor tersertifikasi

Stayed for one night with family during festive season! Rooms seemed little tired. Breakfast options limited. Reception with attached bar to it, strange. Need some life injected in to service and amenities. Will look for alternatives when in Munich next time.

Hotel staff and management goes above and beyond

Catatan Tripadvisor 5.0/5

109regh Bisnis - Ulasan TripAdvisor tersertifikasi

The room was excellent and the staff was very friendly. I had an issue with a missing item and the staff and management truly went above and beyond to make things right. The breakfast was also fantastic, many options, all of which were top notch in quality and taste. I would definitely stay there again and would highly recommend it!

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 712 ulasan 9.3/10 Lokasi
  • 1.086 ulasan 7.1/10 Kamar
  • 825 ulasan 7.1/10 Pelayanan
  • 18 ulasan 8.2/10 Internet
  • 519 ulasan 7.3/10 Sarapan
  • 467 ulasan 4.8/10 Kebersihan
  • 230 ulasan 4.3/10 Kesepadanan nilai
  • 206 ulasan 5.7/10 Fasilitas

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