Novotel Southampton 4 stars

Customer review rating (ALL Rating) 4.1/5 1,630 reviews

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Description

Hotel extras

  • City centre location close to Southampton train station and cruise terminals

  • Onsite car park

  • Leisure facilities including a gym, heated swimming pool and sauna

  • Family and pet-friendly room options

  • Modern restaurant serving breakfast, lunch and dinner

Our accommodation(s)

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Hotel location

Novotel Southampton

1 West Quay Road
SO15 1RA SOUTHAMPTON
United Kingdom

GPS:50.904846, -1.414687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE PORTSIDE TABLE

Discover a culinary gem nestled within Novotel. The Portside Table is a haven for food enthusiasts. Immerse yourself in a world of delectable flavors, where skilled chefs craft culinary masterpieces with passion and creativity.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,630 reviews

TripAdvisor Rating  4.0/5  2,454 reviews

Cruising Convenience

TripAdvisor rating 4.0/5

Paul V TripAdvisor review

Hotel very convenient for pre-cruise stay. Very helpful check in staff. Room facilities are adequate, bath and separate toilet is a bonus. Meal in the restaurant was nice. The waitress Chin was lovely, very personable and helpful. She made the evening a pleasure.

Overpriced, out dated, disappointed

TripAdvisor rating 2.0/5

BeckyW042513 TripAdvisor review

The four starred Novotel chain hotel should be upscale with high standards, but this one in Southampton is a big disappointment. The restaurant staff are good but the front desk staff are lack of passion (cold sometimes). The hotel amenities are out dated; the central AC can’t be adjusted for individual needs and fans are provided for the stuffy climate which is unbelievable for a four starred hotel where room temperature can’t be adjusted when it’s unpleasant. Although gym is available for use, you need to ask the staff to access it since the combination code isn’t provided and the room key can’t be used. No room phones are available; they require the service requested to be done via WhatsApp which is very inconvenient. The location is OK since it’s close to a cruise terminal but it would be more fun to stay in the old town center where most of the restaurants and activities are located. The overall impression on Southampton hotels are they are overpriced due to lack of competition. They are old and out d with very limited amenities.

Welcoming, Perfectly Located with Fab Pool

Customer review rating 5.0/5

Harinton Couples - Confirmed reviews ALL

Wonderful …. Highly Recommend and will definitely stay again

Dear Harinton, Thank you so much for your glowing review! We're thrilled to hear that you had a wonderful stay with us and that you found our location perfect and our pool fabulous. It's fantastic to know that you would highly recommend us and that you're already planning to stay with us again in the future. We can't wait to welcome you back for another memorable experience at Novotel Southampton! Kind Regards, Genevieve Afonso Novotel Southampton

Great 👍

Customer review rating 5.0/5

Wendy F. Couples - Confirmed reviews ALL

Lovely hotel. Near everything and perfect for cruise terminal

Dear Wendy F., Thank you for your review. We are pleased you enjoyed your visit with us and hope we have the opportunity to welcome you back again in the future. Kind regards, Maëva Latchoumanin Front desk Team Member Novotel Southampton

Pre Cruise Stay

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Absolutely no complaints! Excellent room, dinner, and breakfast. Helpful and friendly reception and restaurant staff.

Dear David N., Thank you for your review. We are pleased you enjoyed your visit with us and hope we have the opportunity to welcome you back again in the future. Kind regards, Maëva Latchoumanin Front desk Team Member Novotel Southampton

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Other web-users rate our hotel

  • 801 reviews 9.2/10 Location
  • 1,425 reviews 5.5/10 Room
  • 1,202 reviews 8.2/10 Service
  • 20 reviews 4.3/10 WiFi
  • 709 reviews 4.7/10 Comfort
  • 551 reviews 7.7/10 Breakfast
  • 550 reviews 5.9/10 Cleanliness
  • 395 reviews 6.2/10 Food

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