Customer review rating 4.2/5 7,576 reviews
ALLSAFE approved hotel
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Central location, with plenty of nearby transport links, 1 km from Red Funnel Ferry Port
Leisure facilities, including gym, sauna and heated pool. Work area, Free Wifi, 32-inch TV
Wedding facilities capable of accommodating 330 guests
Elegant, modern restaurant, relaxed dining, Lavish hot breakfast buffet with pancakes
10 meeting and banquet rooms, capable of holding 500 guests
Check-in from 14h00
Check out up to 12h00
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Number of meeting rooms: 10
Maximum size: 504 m²
Maximum capacity: 500 people
Maximum banquet capacity: 400 people
100% genuine reviews from our guestsFind out more
Good comfortable stay
Gurpal S. Business - 05/05/2021 Confirmed reviews ALL
front desk staff was very accomodating and well equipped with knowledge and professionalism to keep ourselves very happy , in particular Yvonne and Georgina.
Stephen B. Business - 04/05/2021 Confirmed reviews ALL
We had to call reception at 9.10pm to advise of the mattress having springs digging in to our bodies, we think maybe that the mattress was the wrong way round but advised reception and they said to give us 15 mins and we will be moved to another room. 25 mins passed and as We heard nothing we decided to go to reception and the receptionist had been busy she hadn’t managed to deal with this, I also told her that the smell of drugs (weed) was very strong in the 2nd floor corridor and said this needs investigating. She said that people know they are not supposed to do this but we don’t have control over it. I strongly wanted to go to the police station next door and get them involved as I now feel that nothing at all was done. We are possibly still going to advise them of this.....So overall not a great stay!!! This is still bothering us and we feel disappointed. There wasn’t really an apology of any kind. We had to move rooms and pay £10 for parking which we wasn’t aware of until we arrived, We didn’t notice this when booking so it is what it is.
Great location near rail station
Clare M. Solo - 04/05/2021 Confirmed reviews ALL
Excellent short stay, comfortable and clean rooms.
Hotel all round brilliant and friendly
Ra Business - 03/05/2021 Confirmed reviews ALL
Came in the evening and left early in morning
Ross Business - 02/05/2021 Confirmed reviews ALL
People professional. Friendly and really helpful
Our most recent 20 reviews
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