Customer review rating 4.2/5 7,982 reviews
ALLSAFE approved hotel
Central location, with plenty of nearby transport links, 1 km from Red Funnel Ferry Port
Leisure facilities, including gym, sauna and heated pool. Work area, Free Wifi, 32-inch TV
Wedding facilities capable of accommodating 330 guests
Elegant, modern restaurant, relaxed dining, Lavish hot breakfast buffet with pancakes
10 meeting and banquet rooms, capable of holding 500 guests
Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel. Closed down right now, pub is serving food.
Check-in from - Check out up to
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Standard Room with Queen bed + convertible Sofa
Superior Room with Queen bed + convertible Sofa
Executive Room 1 Queen bed + convertible Sofa
Standard Room with 2 single bedsNon contractual photo
MyRoom by Ady: Cruise and Heritage room.
MyRoom by Georgiana: Vintage Floral room
MyRoom by Agnieszka: Forest room
Number of meeting rooms: 10
Maximum size: 504 m²
Maximum capacity: 500 people
Maximum banquet capacity: 400 people
100% genuine reviews from our guestsFind out more
Very Convenient & Comfortable
Andrew F 16/10/2021 TripAdvisor review
Me and my family stayed here for the weekend for us to visit Paulton's Park (about 15mins away) and we found it very conveniently positioned, the Family Executive Room was very comfortable and the staff very polite and helpful. The carpark was a bit tight and very busy but we always found a space.
Not the greatest
Steve L 16/10/2021 TripAdvisor review
We stayed prior to a cruise but currently the hotel seems to be used as a hone for asylum seekers who crowd around reception and the lobby as well as sitting and smoking outside the front door. The staff hide at the furthest desk from the entrance and you struggle to find them. The auto check out does not work and basically the whole place feels pretty unfriendly.
I will not be back
David A. Couples - 13/10/2021 Confirmed reviews ALL
The room was not actually in the state I expected. The TV did not work. It was not fixed until the next day. I missed the boxing match I planned to watch on Saturday.
Just what we needed
A. Families - 13/10/2021 Confirmed reviews ALL
The location was ideal, very close to the train station. Staff was very welcoming and friendly. Room very clean and with all the things needed including little details such as complimentary water, fridge and adjustable TV ( so it could turned).
W D. Solo - 13/10/2021 Confirmed reviews ALL
Why was I not notified you were using your hotel to house refugees/asylum seekers? Security on the doors! Breakfast like a cattle market in Kabul (I’ve been to one in Kabul) I suffer from ptsd caused by Afghanistan- this didn’t help.
Our most recent 20 reviews
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