Novotel Southampton

Novotel Southampton 4 stars

Customer review rating (ALL Rating) 4.0/5 1,312 reviews

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Hotel extras

  • City centre location close to Southampton train station and cruise terminals

  • Onsite car park

  • Leisure facilities including a gym, heated swimming pool and sauna

  • Family and pet-friendly room options

  • Modern restaurant serving breakfast, lunch and dinner

ALLSAFE approved hotel

Hotel location

Novotel Southampton

1 West Quay Road
SO15 1RA SOUTHAMPTON
United Kingdom

GPS:50.904846, -1.414687

Telephone +44 23 8107 2800

Fax +44 23 8022 2158

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT

Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our accommodation(s)

All modern, spacious bedrooms include dedicated workspaces and plenty of natural light. Fast WiFi makes remote working easy, while mineral water and tea and coffee-making facilities mean guests can stay refreshed night and day. Novotel rooms are designed with comfort in mind. Kick back and watch TV or settle in and focus. Visiting with family? All rooms include a sofa bed, which can be converted to accommodate extra guests. Pet-friendly rooms are also available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,312 reviews

TripAdvisor Rating  4.0/5  2,350 reviews

Fantastic

Customer review rating 5.0/5

Shane Couples - Confirmed reviews ALL

Fantastic and well priced and excellent service

Dear Shane S., We very much appreciate your comments regarding your stay at the Novotel Southampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Southampton

Christmas Party and stay over

TripAdvisor rating 3.0/5

Steven A TripAdvisor review

Room temperature was a little difficult to control, one side of bed lighting missing a bulb ,Shower door gap at bottom causing the floor to flood and making it slippery. No shower/Bath gel available I went to reception to ask for Bath Robes and the receptionist did not seem to know if there were any available but said she would have some sent to our room- nothing arrived, I am aware other guests had them in their rooms.Only 2 English Breakfast Tea bags with the Tea and coffee supplies, That said the bed was comfortable. Food and Service at the function was good although the bar was severely under staffed

Comfy bed

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Comfy bed, handy location, shame about the noise from motors and fans every few minutes all night long

Dear Andrew H., Thank you for taking the time to tell us about your experience at the Novotel Southampton. I am sorry that your experience did not meet your expectations related to the noise from outside, We do hope, this experience will not deter you coming back to Novotel Southampton and hope that you will give us the opportunity to better serve you in the near future, Kind Regards Iwona Kowalczyk Novotel Southampton

Good location

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Have stayed before and the standard has been maintained. Helpful staff on checking in etc

Dear Steve C., We very much appreciate your comments regarding your stay at the Novotel Southampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Southampton

Great place to stay

TripAdvisor rating 4.0/5

Becky G TripAdvisor review

A great hotel, the staff was helpful, breakfast was great a huge selection of food and drinks. The only thing we didn't like was how much noise came into the room from the hallway. if people was talking loudly in the hallway outside the room it sounded like they was inside.

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Other web-users rate our hotel

  • 633 reviews 9.1/10 Location
  • 1,325 reviews 5.4/10 Room
  • 1,111 reviews 7.9/10 Service
  • 12 reviews 6.9/10 WiFi
  • 617 reviews 4.6/10 Comfort
  • 601 reviews 5.4/10 Cleanliness
  • 592 reviews 6.5/10 Breakfast
  • 382 reviews 4.1/10 Food

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