ibis London Luton Airport 3 stars

Customer review rating (ALL Rating) 4.2/5 1,511 reviews

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ibis London Luton Airport - Image 1
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Spittlesea Road, LU2 9NZ LUTON, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 162 modern guest rooms with connecting rooms available. Perfect for sta before taking off

  • Four"Space by Ibis" meeting rooms which can accommodate up to 70 delegates with wifi free

  • Easy access to London Luton Airport 8 minutes. Trains to central London every 15 minutes.

  • Web corner and free Wi-Fi access in the entire hotel and on our wonderful outdoor terrace

Our accommodation(s)

Hotel location

ibis London Luton Airport

Spittlesea Road
LU2 9NZ LUTON
United Kingdom

GPS:51.876514, -0.381876

Telephone
Fax +44 1582 455511

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,511 reviews

TripAdvisor Rating  3.5/5  2,561 reviews

Awful place to stay, pokey little room and they denied finding my hat I accidentally left in the room. Stay elsewhere!!

TripAdvisor rating 1.0/5

KimmyinOz TripAdvisor review

Upon arrival at the hotel, we were given a very small twin room which was very stuffy and warm. I put the air-conditioning on and despite eventually turning it down to zero, the room got warmer to the point it was unbearable. I went to reception and reported the issue and was told they were fully booked. I asked for a refund and I would go elsewhere, then was advised there now was a room we could be moved into. We were moved into a room for a disabled person which smelt of urine and one of the electrical sockets did not work. With an early morning start the following day, I was in a rush and unfortunately left my sun hat in the room. After numerous attempts to contact the hotel by phone the same day, with no answer, I eventually was told via email the following day that the hat was not found. This was clearly a lie and my hat was stolen. It could not have been taken by anyone other than the staff as the room was left locked. The hotel was also very dirty, unclean floors and smelly. And to finish it all off, I bought a drink of coke (£5.00!!!} which was tap coke. They had no ice, the coke had far too much syrup in and was flat. Extremely disappointing and will never book in an Ibis again

Handy for the airport, good value

Customer review rating 5.0/5

Ra… Friends - Confirmed reviews ALL

A little dated, but walkable from the airport and very good value. Convenient for late arrival and/or early departure.

Dear RALPH B., We very much appreciate your comments regarding your stay at the ibis London Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, F&B Team Leader Jose Carvalho

comfotable beds

Customer review rating 4.5/5

T. Families - Confirmed reviews ALL

all the basics in place, I liked the complementary can of coke and the bar drink Shame you don't offer Alarm (wake up) calls - many of your guest will be getting early flights

Dear TREVOR T., We very much appreciate your comments regarding your stay at the ibis London Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, F&B Team Leader Jose Carvalho

Good location

Customer review rating 3.0/5

Sue D. Couples - Confirmed reviews ALL

As a basic room for the night, it was adequate and clean. We appreciated the ability to book at short notice. Your receptionist was excellent. The lack of a fridge is a big minus for us and the air conditioning didn’t seem to match the temperature it claimed. Setting it to 18c it still blew out warm air in what was a very warm room.

Average

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Overall was decent but the place is tired.

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Other web-users rate our hotel

  • 2,521 reviews 9.4/10 Location
  • 2,766 reviews 6/10 Room
  • 2,096 reviews 8.7/10 Service
  • 34 reviews 7.9/10 WiFi
  • 1,211 reviews 6.5/10 Cleanliness
  • 698 reviews 6/10 Value
  • 423 reviews 6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.