ibis Southampton Centre 3 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.1/5 1,139 أراء

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9 West Quay Road, SO15 1RA SOUTHAMPTON, United Kingdom

الوصف

خدمات الفندق الإضافية

  • Convenient location close to City and Ocean cruise terminals

  • 5 minutes walk from Southampton Central train station

  • Onsite parking for just £12 a night

  • 24/7 reception

  • Pet-friendly rooms

الإقامات المتوفرة لدينا

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موقع الفندق

ibis Southampton Centre

9 West Quay Road
SO15 1RA SOUTHAMPTON
United Kingdom

نظام تحديد المواقع العالمي (GPS):50.905441, -1.414061

الهاتف
فاكس +44 23 8022 3273

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

CHARLIES CORNER

People and music, food and drink, coffee and chatter - it all comes together at Charlies Corner. Whether just popping in for a coffee, or spending the evening listening to live music, you can be sure you will be well looked after at Charlies.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.1/5  1,139 أراء

تقييم TripAdvisor  3.6/5  1,387 أراء

Unprofessional Front Desk Staff yelled at customer

ملاحظة Tripadvisor 1.0/5

shirley c تقييم TripAdvisor المعتمد

I have struggled a bit whether to share the unpleasant incident here, as I am not a person who usually give bad review. However, I decided to do so as I believe all people paying to stay at a hotel expect certain level of professionalism from staff at the front desk, particularly towards senior. We as a family reserved 2 rooms at this hotel and stayed for 3 nights before taking the cruise. We were very happy to find out that the hotel would give out £5 F&B Voucher each day to guest choosing to skip housekeeping to save water and be environmental friendly. The specific note per attached is "F&B voucher to be used at the hotel of issue during current stay". For the good cause and for economic benefits, we decided to skip all room cleaning for 2 rooms all 3 nights by putting the specific sign out at the door per the instructions on the exact sign. On the last day we checked out, the lady at front desk wearing a pin of Canada flag (she didn't wear name tag) refused to give us the voucher for 3 nights claiming the voucher must be claimed and used everyday. When my sister tried to show her the exact terms of that sign on the screen capture on her phone and my Dad tried to explain our understanding, that front desk staff refused to look at the sign by putting her hand out and pushing my sister's phone away. Then, my Dad became so frustrated with her attitude and behavior; he raised his voice to her. To everyone's surprise, that front desk staff raised her voice to my Dad as well and claimed my Dad had threw thing at her face. I asked the manager to do 3 things: check the footage at surveillance camera to see what really happened, train staff with minimum professionalism expected from general hospitality (attitude and behavior), talk to their marketing department to change the verbiage on the sign from "current stay" to "every day of the current stay and guest must go to front desk everyday to claim voucher." Front Desk Staff (one lady wearing a pin of Canadian flag, without name tag) was not professional with the minimum standard of general hospitality.. Under no circumstances should someone at that position raise her voice and screame at customer, particularly at senior.

Nice stay at a decent hotel perfectly located to the cruise port and city center

ملاحظة Tripadvisor 3.0/5

KnitsbyConnie تقييم TripAdvisor المعتمد

Need a hotel for a 1 day early arrival for a Norway Cruise. The Southampton Cruise Port terminal listed several hotels near the port at different budget levels. Since I needed 2 rooms and could not splurge i selected this hotel. It was conveniently located as it was an easy walk to the City Cruise terminal and to the Southampton City Center to see the main tourist sights. The staff was friendly and attentive. I chose this hotel because they offered a breakfast buffet. At a charge. The sister hotel called budget did not. There was a higher end hotel call novotel that I believe has the breakfast buffet included. All 3 hotels are clustered together. When we arrived after our international flight, we dropped off our luggage, got a map from the hotel attendant, and a suggestion as to which direction to head off to first. Note: The rooms do NOT have AC. The windows do open, with a safety latch to keep the window from opening completely.

Terrible!

ملاحظة Tripadvisor 1.0/5

Sightseer597392 Solo travel - تقييم TripAdvisor المعتمد

Stayed after Isle of wight festival. I was looking forward to a nice bed, shower and air con after the festival. Room was small but adequate, could not sleep as the aircon was sooo bad! The room was 28'c at midnight with the aircon on! Thankfully the windows opened slightly. Breakfast was the only good thing, but the reason you book is to sleep. I would not stay here again and recommend booking elsewhere! Booked through the Accor App, with breakfast although the receptionist said I hadn't. Disappointed I wasted my points and cash on this hotel! I'd like my points and money refunded!

Horrible hot 28c hell hole

ملاحظة Tripadvisor 1.0/5

Buryuk تقييم TripAdvisor المعتمد

Horrible hot room , hell on earth. 28c at pm. No phone to call reception. Horrid experience. Sweating like a fat lass in a chip shop with no money.

Stay at Novatel next door

ملاحظة Tripadvisor 3.0/5

Mark E تقييم TripAdvisor المعتمد

The beds, you can feel every spring in them, the A/C didn’t work, no fridge or safe, no tissues. Spend $40 more and stay at the Novatel next door.

good morning thank you so much for your review and for taking the time to share your feedback here with us, we are sorry to hear the beds werent to your preference we don't have spring beds or air conditioning but thank you for your input your feedback is appreciated and taken on board many thanks Faye

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 1,221 أراء 9.5/10 الموقع
  • 1,612 أراء 4.8/10 الغرفة
  • 1,293 أراء 8.6/10 الخدمة
  • 45 أراء 5.7/10 إنترنت
  • 781 أراء 3.1/10 مستوى الراحة
  • 644 أراء 6.8/10 مستوى النظافة
  • 485 أراء 6.5/10 الإفطار
  • 379 أراء 6.6/10 القيمة مقابل المال

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منشآتنا الأخرى القريبة

جميع فنادقنا في Southampton

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.