Novotel Brugge Centrum 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 1,098 أراء

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Novotel Brugge Centrum - Image 1
Novotel Brugge Centrum - Image 2
Novotel Brugge Centrum - Image 3
Novotel Brugge Centrum - Image 4
Katelijnestraat 65B, 8000 BRUGGE, Belgium

الوصف

خدمات الفندق الإضافية

  • Modern, spacious rooms, perfect for all family needs

  • Creative, gourmet cuisine inspired by local product

  • Outdoor heated swimming pool, open from April to October

  • Varied and healthy all-you-can-eat buffet breakfast

  • Nearby, affordable parking in Bruges city centre

الإقامات المتوفرة لدينا

موقع الفندق

Novotel Brugge Centrum

Katelijnestraat 65B
8000 BRUGGE
Belgium

نظام تحديد المواقع العالمي (GPS):51.201848, 3.227073

الهاتف

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • وجبة الفطور
  • حانة
  • فندق خالٍ تمامًا من التدخين

NovoMe

We're guided by a simple belief: your home is our home. Savour a delicious, balanced menu and carefully crafted drinks, in spaces that are designed around you it's the 'me' in Novo-me. Perfect if you're looking to unwind or connect.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  1,098 أراء

تقييم TripAdvisor  4.0/5  25 أراء

Three night stay

ملاحظة Tripadvisor 4.0/5

n0wretired Couples - تقييم TripAdvisor المعتمد

The staff was great. Very helpful and knowledgeable. I like the location of the hotel. Close to train station and good restaurants. I did not like the newly renovated rooms. The lack of furniture and poor lighting was disappointing. The furniture that was in the room was from IKEA or similar. No chair, desk or bureau. I rated the hotel very good because of the staff.

Dear Guest, Thanks for your review about our hotel. We are pleased that our staff's helpfulness and knowledge made a positive impact on your stay. Our team is dedicated to providing a welcoming and informative experience for every guest. However, we regret to hear that our newly renovated rooms did not meet your expectations in terms of furniture and lighting. We understand the importance of having a well-furnished and adequately lit space when staying away from home. Additionally, we apologize if the absence of certain items such as a chair, desk, or bureau caused any inconvenience during your stay. We appreciate your comments as they are crucial for us to continue improving our guest experience. Nonetheless, it is wonderful to know that our hotel's location was convenient for your travel needs, close to both the train station and a variety of good restaurants. Being right in the heart of Bruges, our guests can enjoy easy access to the beautiful sights and local eateries that the city has to offer. We are hoping to welcome you back in the future. All the best. Petra DE MEYERE, General Manager

3 nights stay

ملاحظة Tripadvisor 5.0/5

felinesussex11 تقييم TripAdvisor المعتمد

stayed 3 nights.room and bathroom very clean and comfortable.could do with a chest of drawers.breakfast very good and fresh. constantly replenished hot food also available.staff all friendly and very helpful.not too far from station and market square.would recommend to stay. we stayed in room 253 overlooking the pool.

Dear Feline, We would like to thank you for this review about your recent experience in our hotel. It is heartwarming to know you had such an enjoyable stay at Novotel Brugge Centrum. We are delighted that you appreciated the cleanliness and comfort of our rooms, the variety and freshness of our breakfast options, the helpfulness of our staff, and our convenient location a mere stone's throw from the station and Market Square. Knowing you had a pleasant view of our pool, which is heated and available seasonally, adds to our joy. Our team takes great pride in maintaining a welcoming and clean environment, and it is fantastic to learn that these aspects contributed positively to your experience with us. We hope to have the pleasure of welcoming you back on a future visit. Best wishes, Petra DE MEYERE, General Manager

No faults

ملاحظة Tripadvisor 5.0/5

miffythevampirebat Couples - تقييم TripAdvisor المعتمد

I booked with a chain as we were flying in exceptionally late and had to get a coach so wanted some security that we could book in. The check in process was great and the hotel has just been done up so is in excellent condition. The room was a great size and the bed really comfy. Apparently there is a pool but I didn't want to seek it out. The hotel is well located in between the station and the centre which worked well for us. The ibis is exactly opposite. They had a luggage room to hold our suitcases so we could explore before the flight back. Really liked the small fridge in the room which meant we could keep our own snacks cold. Would definitely come back

Dear Guest, Thank you for this great review. We are thrilled to hear that your stay at Novotel Brugge Centrum met your expectations and provided you with the comforts and amenities you needed for a memorable visit. We are delighted that you appreciated the efficient check-in process, our hotel's fresh and updated condition following our extensive renovations, and the ample size of your room. It is wonderful that you found the bed to be exceptionally comfortable, ensuring a good night's sleep. Your comments on the convenient location, between the station and the city center, and the fridge in your room for keeping snacks cool, are greatly valued. Moreover, we're pleased that our luggage storage service contributed to a more enjoyable exploration of Bruges before your departure. While you didn't have the chance to experience our heated outdoor pool this time, we hope it will be a highlight for you during any future stays. We look forward to welcoming you back soon. Kind regards, Petra DE MEYERE, General Manager

Lovely Room and amenities, have never experienced worse service

ملاحظة Tripadvisor 2.0/5

CareyDP Couples - تقييم TripAdvisor المعتمد

The location, room and room amenities were excellent but our impression of the service was the worst I have ever experienced from the moment we arrived. We checked in late afternoon on Tuesday 17th. On arrival we proceeded to reception where 2 staff were sitting chatting and there were no other guests around. When we advised we were checking in, the male referred us to a self serve kiosk where we had to check in ourselves, we must have interrupted them in the middle of a much more important conversation which they continued while we were checking ourselves in. Just as we finished checking in ourselves via the kiosk, another couple arrived who were given a more personalised check in. We then managed to find the lifts ourselves (after initially walking in the wrong direction) and located our room. Later we ordered some extra coffee sachets and milk via the app (we were very familiar with the app as we used it at the Novotel Paddington in London) and after waiting over an hour we received a reply to come to the bar downstairs where we could collect it ourselves. I went to the bar downstairs and neither of the gentleman there had any idea what I was talking about. He checked with the fellow at Reception who came over, went to a room and got some coffee sachets while the gentleman at the bar managed to get some milk and a couple of tea bags for us. I asked the Receptionist politely if this is standard practice (as the bar staff had no idea) and he said in a stern tone “ I was the one who replied to your message, we do not do room service!”. I queried if this was considered room service to which he just replied “we don’t do room service”. It appears plain “service” is something this Hotel doesn’t offer. Needless to say we decided not to eat or drink or spend any more time at the Hotel than we needed to, but did enjoy the room. Anyway, just as a comparison, when we ordered some replacement coffee via the app in the London Paddington Novotel it was brought to our room in less than 5 minutes and the staff there were incredibly helpful and polite. That was our second stay at that Hotel and we will be back next year. Our next stay at the INK Hotel in Amsterdam (also Accor) was perfect and like the Novotel London, the staff couldn’t have been more courteous or helpful from the moment we arrived to the moment we checked out.

Dear Carey, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you enjoyed the comfort and amenities of your room, following our extensive renovations that included new bedding and modern room features designed for convenience and relaxation. However, we apologize that your experience with our service fell short of expectations. It is certainly not the standard we aim to uphold, and we deeply regret any inconvenience you faced. Our self-service kiosk is intended to streamline the check-in process, and we are sorry if this was not communicated effectively at the time of your arrival. Additionally, we understand that timely and clear communication regarding service requests, such as additional coffee sachets and milk, is paramount, and we regret the confusion that occurred during your interaction with our staff. We are sincerely sorry that the service did not meet your expectations and are reviewing your comments with our team in order to improve our service. Nonetheless, we are pleased to hear that the room itself provided a pleasant backdrop to your stay. Situated in the heart of Bruges, our hotel offers easy access to the city's historical landmarks and vibrant cultural scene, all within walking distance. We are glad that you could take advantage of our prime location to explore the charming city center. We hope to have the pleasure of welcoming you back on a future visit. Best wishes, Petra DE MEYERE, General Manager

Pretty good

ملاحظة Tripadvisor 5.0/5

Odyssey05230491443 Couples - تقييم TripAdvisor المعتمد

Great location, secure parking, modern/newly renovated and priced very well. Bar/Restaurant reasonably priced and good selection. City center is right there and staff were lovely. Only little thing would be that the Aircon was a little intermittent.

Dear Guest, Thanks for your review about our hotel. We are thrilled to hear that your stay with us was up to your satisfaction. We are delighted that you found our hotel's location convenient, appreciated the security of our parking facilities, and felt that we provided good value for your stay. It is gratifying to know that our efforts to create a modern and welcoming environment have not gone unnoticed. However, we regret to hear that there were moments when the air conditioning did not function as seamlessly as expected. Please accept our apologies for any discomfort this caused. We are attentive to such details and wish to ensure every aspect of our guest's experience is pleasant. Nonetheless, we are pleased that our bar and restaurant offerings met your expectations and that our staff contributed positively to your visit. Our hotel's central position in the beautiful city of Bruges makes it an ideal spot for guests to explore the surrounding attractions. We hope to have the opportunity to welcome you back and provide you with another enjoyable stay. Best wishes, We are hoping to welcome you back in the future. All the best. Petra DE MEYERE, General Manager

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جميع فنادقنا في Brugge

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