Novotel Брюссель оф Гран-Плас 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 2 673

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Описание

Особенности отеля

  • Tout proche de la Grand-Place et de la gare centrale

  • Рядом с площадью Гран-Плас и центральным вокзалом

  • Отдых всей семьей в семейных номерах Novotel, рассчитанных на 4 человек.

  • Вкуснейший завтрак - шведский стол.

  • Бесплатный WIFI во всех номерах и местах общего пользования.

Наши номера

Расположение отеля

Novotel Брюссель оф Гран-Плас

120, rue du Marché Aux Herbes
1000 БРЮССЕЛЬ
Бельгия

GPS:50.846302, 4.354746

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено
  • Обслуживание в номере

GOURMETBAR

Gourmet Bar in the heart of Europe is the place to meet, relax and enjoy the moment. Whether you want to eat or just have a drink, we are pleased to welcome you anytime from sunrise to sunset.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 2 673

Рейтинг TripAdvisor  4.0/5  Отзывов: 3 498

Decent hotel, in an excellent location.

Примечание: Tripadvisor 3.0/5

zoso Деловые путешественники - Реальные отзывы TripAdvisor

Stayed in room 318 “executive room” . Room on the small side , but that’s fairly common in Europe . Honestly couldn’t see any difference between this & a standard room apart from the coffee pod maker . Bathroom felt dated & needs an upgrade. Bed was comfortable, although pillows were thin . Soundproofing was good ,very little noise heard from outside. Big , smart TV on the wall which was excellent. Had breakfast on the last day but I wish I’d saved a few euros & gone to one of the many fine cafes nearby . Location was excellent , 3 min walk from Brussel-Centraal train station. Praise to one of housekeeping staff who was very friendly & helpful.

Хорошее расположение

Примечание: отзывы клиентов 4.5/5

В. Семьи - Проверенные отзывы - ALL

Хорошее расположение и доброжелательный персонал

Дорогой гость, Мы рады видеть, что вы цените нашу программу лояльности ALL – Accor Live Limitless и что ваше участие в ней приносит вам пользу. Ваша оценка чистоты в нашем отеле подтверждает нашу приверженность высоким стандартам, и мы гордимся, что смогли предоставить вам приятный опыт. Также признательны за ваши высокие оценки наших инициатив в области устойчивого развития. Мы стремимся к тому, чтобы наше влияние на окружающую среду было минимальным, и ваше признание очень важно для нас. Что касается вашей готовности рекомендовать Novotel Brussels Off Grand Place друзьям и семье, мы чрезвычайно благодарны за вашу поддержку и высокую оценку. С уважением, Jurgen Van der Haegen, General Manager

Great location

Примечание: Tripadvisor 4.0/5

EggEaster Реальные отзывы TripAdvisor

Lovely hotel in fabulous location for all tourist sights in walking distance. There is a lovely little pool and two steam rooms which are great to use. Our room, 203 was very spacious and faced the back of the hotel where there is a lot of construction work going on therefore we were woken at 6:45 with loud noise-take ear plugs. Bar service was good. I hadn’t booked breakfast but decided to have it on our last day and was charged €25 per person, this is incredibly overpriced although there is a great choice it’s too expensive. Would recommend hotel tho

Dear Easter, Thank you for taking the time to share your comments. We are delighted to hear that you found our location to be excellent and well-suited for exploring the tourist sights within walking distance. It is also gratifying to know that you enjoyed the amenities offered by our hotel. We regret to hear that you experienced disturbances due to noise from the construction work nearby. We understand that such inconveniences can impact the comfort of our guests, and we apologize for the early morning disruption. The hotel is committed to ensuring a peaceful environment, and while the construction is beyond our control, we strive to provide any assistance we can to mitigate the noise impact. Your compliments regarding the bar service are much appreciated, and we are pleased that you enjoyed this aspect of our hospitality. Concerning the breakfast cost, we aim to provide a wide variety of high-quality options to ensure a great start to the day for our guests, and we apologize if it did not meet your value expectations. We will take your feedback into consideration as we continuously work to balance quality and price. We hope to welcome you back in the future. All the best. Jurgen Van der Haegen, General Manager

Executive Room with Superior Room's Bathroom

Примечание: Tripadvisor 3.0/5

savonarie Реальные отзывы TripAdvisor

Booked two Executive Room (not Superior Room) as I prefer modern bathrooms. After reading another traveler's experience of his Executive Room having a Superior Room bathroom, I emailed to the hotel to ensure this does not happen to both of my reservations. The hotel response was "it depends on availability when you check in" (hmmh). At check-in (checked in at 1pm), I asked if the Executive room has the right bathroom (I even showed a photo of the bathroom on the hotel's website), the hotel staff said "Yes, you booked the best room in the hotel". When I opened the doors of the 2 Executive Rooms, both Executive Rooms have Superior Room's bathrooms! I gave up and just lived with it because I do not believe the hotel and their staff get it. If these hotel staff shopped at an online site and got a different product, would they be ok with it? Definitely do NOT spend more money booking their Executive Rooms for the modern bathroom. Do not trust this hotel's website photos.

Dear Guest, Thanks for taking the time to comment on your stay at our hotel. We are delighted to hear that you found our location to be impeccable and appreciated the high standards of sleep quality and cleanliness we uphold. We sincerely regret to hear about your experience regarding the bathroom facilities in the Executive Rooms. Please rest assured, our aim is to consistently deliver precise and clear information to all our guests. We regret any confusion that may have arisen from our communication prior to your stay. We appreciate your feedback as it allows us to understand areas where we can improve. Furthermore, we are taking note of your comments on staff communication and reservation handling. It is always our primary goal to provide exceptional service, and we are saddened to know that we did not meet your expectations in this regard. Lastly, we hope that, aside from the concerns raised, you were able to enjoy the other amenities and services provided during your stay. We hope to welcome you back again soon. Best wishes, Jurgen Van der Haegen, General Manager

You get what you expect

Примечание: Tripadvisor 4.0/5

miltosapostolidis Реальные отзывы TripAdvisor

When you choose to stay in a Novotel hotel, you know what you`ll find , regardless of which city/country you are. This also applies to this particular hotel. Very nice inside and out, clean, large functional rooms, excellent sleep quality, willing to help staff at the front desk, quality breakfast (and with healthy options), what else? Excellent location, close to everything! Highly recommended!!

Dear Apostol, Thank you for this feedback concerning your recent visit. We're thrilled to hear that our central location met your expectations and provided convenience during your stay. Our team is also delighted that you found our service to be helpful, as we strive to make every guest's experience enjoyable. It's wonderful to know that our breakfast selection added a positive start to your day. While we take pride in our hotel's cleanliness and functional rooms, we note your mention of excellent sleep quality, which is a testament to our commitment to guest comfort. However, I noticed that there were no negative comments in your review, which we sincerely appreciate. Once again, thank you for highlighting our hotel's cleanliness, the functionality of our rooms, and our friendly staff. We hope we have the pleasure of seeing you on future occasions. Best regards, Jurgen Van der Haegen, General Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 796 Отзывов 9.7/10 Расположение
  • 1 570 Отзывов 7.5/10 Номер
  • 1 347 Отзывов 8/10 Сервис
  • 14 Отзывов 6.9/10 Интернет
  • 854 Отзывов 7.9/10 Завтрак
  • 568 Отзывов 7.7/10 Чистота
  • 363 Отзывов 4.8/10 Удобства
  • 333 Отзывов 6.2/10 Атмосфера

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