Отель Novotel Брюссель оф Гран-Плас 4 звезды

Примечание: отзывы клиентов 4.4/5 Отзывов: 9 099

сертифицированный отель ALLSAFE

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Номер 1

Число гостей
Возраст детей

Гарантия лучшей цены

Как это работает?
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  • Получаете преимущества

  • Я могу воспользоваться тарифом участника

+ 19 Услуги

Особенности отеля

  • Расположение в центре города, все главные достопримечательности в пешей доступности.

  • Бар Gourmet предлагает вкуснейшие местные блюда и восхитительные бургеры в стиле Novotel.

  • Отдых всей семьей в семейных номерах Novotel, рассчитанных на 4 человек.

  • 2 минуты пешком до транспорта с маршрутами по всему городу: поезда, автобусы, метро и такси!

  • Бесплатный WIFI во всех номерах и местах общего пользования.

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

Услуги в отеле и поблизости

Заезд с 14h00

Выезд до 11h00

Платные услуги

Информация об услугах и полезная информация
  • Онлайн-регистрация заезда
  • WIFI/Интернет
  • ПаркингПлатные услуги
  • Специальные возможности для гостей с ограниченными возможностями передвижения
  • Разрешено проживание с домашними животнымиПлатные услуги
  • Отель с номерами только для некурящих
  • С кондиционером
  • Языки, на которых говорит персонал отеля
  • Круглосуточная стойка регистрации
  • ПОЗДНИЙ ВЫЕЗД ДО 17:00Платные услуги
  • Прачечная
  • Сувенирный/газетный киоскПлатные услуги
Питание
  • ЗавтракПлатные услуги
  • Ресторан (-ы): 1
  • Бар (-ы): 1
  • Автомат для продажи закусок и напитковПлатные услуги
Развлечения и отдых
  • Фитнес-центр
Бизнес-услуги
  • Веб-уголок для Mac
  • Заказ услуг печати/копирования
Информационное сообщение

Расположение отеля

Novotel Брюссель оф Гран-Плас

120, rue du Marché Aux Herbes
1000 брюссель
belgium

Телефон: +3226200429

Факс: (+32)2/5117723

Заезд с 14h00

Выезд до 11h00

  • STIB - MIVB :  29-38-63-66-71 CENTRAL STATION

  • STIB - MIVB :  1 - 5 CENTRAL STATION

  • STIB - MIVB :  3 - 4 Bourse - Beurs

  • На самолете

    BRUSSELS SOUTH GOSSELIES На расстоянии 60 км / 37,5 миль

  • На самолете

    BRUXELLES NATIONAL На расстоянии 15 км / 9,38 миль

  • На самолете

    OSTEND На расстоянии 100 км / 62,5 миль

  • На вертолете

    AIRPORT ZAVENTEM На расстоянии 0,1 км / 0,06 миль

  • На поезде

    BRUXELLES/BRUSSEL На расстоянии 0,1 км / 0,06 миль

GPS:50.846302, 4.354746

Наши номера

Просторный, современный, универсальный номер гостиницы Novotel - идеальное место для отдыха и работы.

Номер Superior, 1 двуспальная кровать

  • Максимальное количество гостей: 2
  • Площадь: От 28 / 301 sq ft
  • рабочий стол

Номер Superior с 1 двуспальной кроватью и 1 диваном

  • Максимальное количество гостей: 3
  • Площадь: От 28 / 301 sq ft
  • Беспроводной Интернет в номере
  • Минеральная вода в номере бесплатно
  • Возможность приготовления чая/кофе
  • Цветное спутниковое/кабельное ТВ
  • рабочий стол(...)

Семейный номер Superior, 1 двуспальная кровать и 2 односпальных дивана-кровати

  • Максимальное количество гостей: 4
  • Площадь: От 30 / 323 sq ft
  • Беспроводной Интернет в номере
  • Минеральная вода в номере бесплатно
  • Возможность приготовления чая/кофе
  • Цветное спутниковое/кабельное ТВ
  • рабочий стол(...)

Номер Executive с двуспальной кроватью

  • Максимальное количество гостей: 3
  • Площадь: От 28 / 301 sq ft
  • Беспроводной Интернет в номере
  • Минеральная вода в номере бесплатно
  • Возможность приготовления чая/кофе
  • Цветное спутниковое/кабельное ТВ
  • рабочий стол(...)
Номера

Наши бары и рестораны

GOURMETBAR

Тип кухни: Интернациональная кухня

Gourmet Bar in the heart of Europe is the place to meet, relax and enjoy the moment. Whether you want to eat or just have a drink, we are pleased to welcome you anytime from sunrise to sunset.

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GOURMET BAR

Недоговорная фотография

Добро пожаловать в бар Gourmet Bar, где вас ждут щедрые порции и уютная атмосфера. Отдохните за аперитивом или экзотическим коктейлем, зайдите перекусить или насладитесь бельгийскими блюдами и оцените широкий ассортимент бельгийского пива.

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Отзывы наших гостей о
Novotel Брюссель оф Гран-Плас

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL 4.4/5

Отзывов: 9 099

tripadvisor

Рейтинг TripAdvisor 4.0/5

Отзывов: 3 311

2020 Сертификат качества TripAdvisor
Сертификат качества 2020

Not Novotel standard

Примечание: Tripadvisor 3.0/5

AllMember 23/03/2021 Реальные отзывы TripAdvisor

Rooms are tiny. Decoration/bathroom is not the standard of Novotel. Difficult to control the temperature at night. No amenities, no minibar, no welcome-drink (as a All-Gold member). No welcome-feel. Noisy a night - no good insulation of windows. Not possible to fully darken the room. ..etc etc

friendly staff, nice location

Примечание: Tripadvisor 5.0/5

s_bastienl883 Business - 06/01/2021 Реальные отзывы TripAdvisor

very helpful and friendly young staff I recommend ! Close to the main square, central train station and shops we had a fantastic view from our room and everything was perfect despite the Covid context

Dear s_bastienl883, Thank you for taking the time to share your experience in our hotel. We are very glad to receive your positive feedback. As your satisfaction is essential for us, we will share your comment with our team. We hope to have the chance to welcome you again soon, Best regards

Safe and reliable in an ideal location.

Примечание: Tripadvisor 4.0/5

BigBriKesgrave 20/09/2020 Реальные отзывы TripAdvisor

Very good procedures in place for Covid 19 so felt safe and everything was explained to me. The stay was as expected and up to the usual standard, although the restaurant and bar are closed at the moment. good price for the city centre and ideal for the Grand Place and other attractions.

Not value for money

Примечание: Tripadvisor 3.0/5

gilbert b 15/06/2020 Реальные отзывы TripAdvisor

premium rooms are very sober - reception OK - quiet inspite of middle of the city - personnel very helpful- not suitable for a long stay - climatisation is all right - no access to the restaurant because of corona virus

Dear Mr Gilbert B, We thank you for the time spent while writing this constructive comment and the nice comment about our staff. Indeed, the Covid19 forced us to take extra precaution in our standards to ensure the safety of our guests and staff, it had some consequences on services provided (as the closure of our restaurant and bar until further notice). We still appreciate that you come back to us for your stays in Brussels. Kind regards, Mathieu Dugardin, Front Office Manager

Хорошее расположение

Примечание: отзывы клиентов 5.0/5

П. Пары - 16/03/2020 Проверенные отзывы - ALL

Хороший завтрак

Good afternoon, We very much appreciate your comments regarding your stay at the Novotel Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to have the chance to welcome you again very soon, Sincerely, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

Wonderful stay for a wonderful occasion

Примечание: Tripadvisor 4.0/5

jjamaldin1 21/02/2020 Реальные отзывы TripAdvisor

We were very pleased with the service and the place was amazing. I felt privileged to stay at the hotel. We loved the city and we enjoyed the time out. The room was tidy and the staff were helpful. Thank you Novotel Brussels

Dear jjamaldin1, We would like to thank you for taking the time to share your positive experience in our hotel. We are very glad to receive your feedback. As your satisfaction is essential for us, we will share your comment with our team. We hope to have the chance to welcome you again in our city and our hotel, Best regards, Lauriane Marrion Group Reservations Manager

Weekend in Brussels

Примечание: Tripadvisor 4.0/5

martinmU7941WG Family - 15/01/2020 Реальные отзывы TripAdvisor

The hotel is almost perfect in every respect - great location, convenient parking garage right next door, literally one block from the Grand Place. The only negative was that the hotel was really warm and it was difficult for me and my family to get comfortable for the night because of it. The night manager offered us a fan which would just blow the warm air around the room. The windows were openable so that helped but the racket from the street from the near-perfect location meant that the choice was warm or noisy.

Dear martinmU7941WG, Thank you for taking the time to share your experience in our hotel, we will share your comment about the temperature with our technician in order to avoid this kind of situation in the future. We hope to have the opportunity to welcome you again next time Best regards, Lauriane Marrion Group Reservations Manager

Достаточно хорошо

Примечание: отзывы клиентов 4.5/5

И. Пары - 08/01/2020 Проверенные отзывы - ALL

Очень приветливый персонал., вкусный завтрак, удобная кровать, очень удобное расположение отеля.

Good afternoon, Thank you for your positive feedback about your stay with us. We are always glad to receive comments like yours. We hope to have the chance to welcome you again soon, Best regards Lauriane Marrion Group Reservations & Sales & Banqueting Manager

Отличный отель!

Примечание: отзывы клиентов 5.0/5

О. Семьи - 22/12/2019 Проверенные отзывы - ALL

Отель прекрасный! Месторасположение просто великолепное! Номер был чистый, просторный, все есть! Завтраки скромные, но всего вполне достаточно. Уикенд, удался!

Good afternoon, Thank you for your positive feedback regarding your stay with us. We are glad to receive your comments. Your comment will be share with our team as your satisfaction is essential for us. We hope to have the chance to welcome you again soon, Best regards Lauriane Marrion Group Reservations & Sales & Banqueting Manager

Great location, comfortable suite, let down by poor quality food (breakfast in particular).

Примечание: Tripadvisor 4.0/5

allansr Couples - 18/12/2019 Реальные отзывы TripAdvisor

We stayed here for 2 nights to explore the xmas markets. The location was first class for this with the main markets (and spectacular light shows) being an easy walk away. Our suite was clean and comfortable and despite overlooking a busy square the noise levels weren’t obtrusive. The disappointment however was the quality and presentation of the breakfast food. Often the containers of hot food were empty and queues developed as we waited for them to be replenished. Hot items such as scrambled eggs were cold. Generally compared to other breakfasts at comparable hotels such as the Barcello group. The quality of breakfast food on offer was poor. On a point of detail, and as an example, the bacon used had an overpowering taste and smell of chicken fat ! The scrambled egg was presented swimming in a pool of liquid! We were fortunate enough to move on to 3 nights at another Accor hotel (and I fully accept it was a more expensive property) , the Ink hotel in Amsterdam and the breakfast ordering was exemplary.

Dear allansr, We would like to thank you for taking the time to share your experience in our hotel. We are glad to read that you enjoyed your suite and the comfort of it. Your comment about the breakfast and the hot food will be share with our team as your satisfaction is important for us. We will share it with the manager has well in order to improve the quality of this service. We hope to have the chance to welcome you again next time, Best regards

christmas markets

Примечание: Tripadvisor 5.0/5

r88sox Couples - 15/12/2019 Реальные отзывы TripAdvisor

a perfect location near to the Grand Place. The reception staff were very helpful at all times. Room was clean light and neat perfect size. The breakfast included was a great choice wise and replenished regularly. Had 1 evening meal which was lovely but the poor girl working was run off her feet,which meant we had to wait a good while for our food, more staff were needed, otherwise the whole experience was just perfect

Dear r88sox, Thank you for taking the time to share your experience in our hotel. We are glad to read that you enjoyed our different services. Your comment about the restaurant will be share with our manager in order to improve this, We hope to have the chance to welcome you again soon, Best regards

Novotel standard at a good location

Примечание: Tripadvisor 4.0/5

tmiller396 Business - 06/12/2019 Реальные отзывы TripAdvisor

Situated just up the road from Grand Place this is a perfect spot with a convenient taxi rank just outside the door. The rest is standard Novotel fare, basic but clean and spacious. Would have appreciated a desk you can work on rather than a coffee table though.

Dear tmiller396, Thank you for taking the time to share your experience in our hotel. We are glad to read that you enjoyed the location of the hotel. Your comment about the desk will be share with our team as your satisfaction is essential for us. We hope to see you again soon, Best regards,

Quality as always from NOVOTEL

Примечание: Tripadvisor 5.0/5

kyriacosk619 Friends getaway - 24/11/2019 Реальные отзывы TripAdvisor

It was my second stay to this hotel. This time I visited Brussels with 3 friends. So, we got a room for 3 adults. To be honest I was positively surprised. The room was amazing, big and comfortable. Everything that I needed was there. Also Location, staff everything was great. So glad I choose this hotel for my trip.

Dear kyriacosk619, What a pleasure to receive your positive feedback regarding your stay in our hotel. For us, it is always a pleasure to receive comments like yours, We will share your comment with our team as your satisfaction is essential for us. We hope to welcome you again soon in our hotel, Best regards

Good hotel with location near to Grand Place

Примечание: Tripadvisor 5.0/5

chrisbD2300OK Family - 13/11/2019 Реальные отзывы TripAdvisor

Good location and easy access by metro. Cenral Brussels location so convenient for most places of interest. Good comfortable rooms, and friendly and helpful staff for whom nothing was too much trouble.

Dear chrisbD2300OK, Thank you for taking the time to share your experience in our hotel. We are glad to receive your positive feedback and will share your comment with our team. We hope to have the chance to welcome you again soon, Best regards

Все замечательно

Примечание: отзывы клиентов 5.0/5

М. Семьи - 10/11/2019 Проверенные отзывы - ALL

Очень уютный и чистый отель, отзывчивый персонал

Good afternoon, We very much appreciate your comments regarding your stay at the Novotel Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

One Night Stay

Примечание: Tripadvisor 4.0/5

SacMax Couples - 09/11/2019 Реальные отзывы TripAdvisor

The hotel is in the perfect location, close to the train station, Grand Place and other tourist attractions. The check-in staff was so very friendly and professional. The bartender was likewise. The hotel lobby was very inviting and contemporary. Our room was spacious and well laid out, our bed was comfortable, and the bathroom had good water pressure. The breakfast was adequate.

Dear SacMax, Thank you for taking the time to share your positive experience in our hotel, we are really glad to receive your feedback, Your comment will be share with our team as your satisfaction is essential for us, We hope to see you again soon, Best regards

Good Location

Примечание: Tripadvisor 4.0/5

O6902BTjohnb Couples - 31/10/2019 Реальные отзывы TripAdvisor

Standard Novotel experience in a hotel that is in the centre of Brussels. Right next to Central Station with easy connections to Midi for Eurostar. Good, clean facilities and helpful staff made our stay stress free.

Dear O6902BTjohnb, Thank you for taking the time to share your experience in our hotel. We are glad to receive your positive feedback. We hope to have the chance to welcome you again soon, Best regards

требует обновления , нет гладильной доски, утюга, тапочек, халата, мебель изношена.

Примечание: отзывы клиентов 3.0/5

Nadezda Индивидуальные путешественники - 24/10/2019 Проверенные отзывы - ALL

Понравилось быстрое заселение, работа менеджеров при регистрации.

Dear Nadezda, Thank you for taking the time to share your experience in our hotel. We are sorry to read that your stay did not met your expectations. We do have iron boards but it is proposed on request, do not hesitate to call reception in order to ask for one. Then regarding the slippers and bathrobe, you can find them in our Executive rooms. Do not hesitate to reserve this kind of room for another time, We hope to have the chance to welcome you again soon, Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

Exceptional location

Примечание: Tripadvisor 4.0/5

RMLCLS Couples - 22/10/2019 Реальные отзывы TripAdvisor

Close to the magnificent Grand Place and to Central Station, facing the charming Marché aux Herbes, the hotel is comfortable, clean and very convenient if you want to take the train to visit nearby towns such as Bruges, Gent, Antwerp and Leuven.

Dear RMLCLS, We would like to thank you for taking the time to share your experience in our hotel. We are glad to read that you enjoyed the location of the hotel and the comfort of it. We hope to have the chance to welcome you again soon, Best regards

Bad follow up

Примечание: Tripadvisor 1.0/5

emmanuelpirson Business - 26/09/2019 Реальные отзывы TripAdvisor

I left my white shirt in the room and called the hotel the same day to inform about this issue. The receptionnist denied to take my request into account and told me to send a mail. I sent the mail to yhe hotel. No reaction at all!!!

Dear emmanuelpirson, First of all, we would like to thank you for taking the time to share your experience after your stay. We are sorry to read that you did not receive the e-mail from us with telling you the good news, we had find your white shirt with a pair of socks... Indeed, we replied to you the day after you send us your e-mail (on 17/09/2019 at 14:48). Do you want to double check your junk email and tell us if you find it? Did anything else happen during your stay? We are quite surprised with the 20/100 that you gave us... Please send us an e-mail at H1030-RE@accor.com, so we can better follow up this incident internally Best regards,

Последние отзывы: 20

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