ibis Брюссель оф Гран-Плас 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 2 412

Гарантия
лучшей цены
ibis Брюссель оф Гран-Плас - Image 1
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Grasmarkt 100, Rue du Marché aux Herbes 100, 1000 БРЮССЕЛЬ, Бельгия

Описание

Особенности отеля

  • Завтрак - шведский стол 6:30-10:00 (по выходным до 10:30 - мы ценим здоровый сон)

  • Непревзойденное расположение: прямо на Гран-Плас в Брюсселе

  • Прямой доступ к Центральному вокзалу

  • Сертификат Green Key

Наши номера

Расположение отеля

ibis Брюссель оф Гран-Плас

Grasmarkt 100, Rue du Marché aux Herbes 100
1000 БРЮССЕЛЬ
Бельгия

GPS:50.846767, 4.355081

Телефон

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Можно с животными
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено
Рядом с отелем
  • Парковка

ST MICHEL

Бар : приятное место, где можно назначить встречу в любое время дня.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 2 412

Рейтинг TripAdvisor  4.0/5  Отзывов: 3 916

Сертификат качества 2025

Perfect location and attentive staff

Примечание: Tripadvisor 5.0/5

Alicefreeman Реальные отзывы TripAdvisor

Location of this hotel is perfect, staff are super friendly and accommodating. They interacted with my 3 year old and gave her sweets and high fives, nothing was too much trouble, thank you Rosa and Ramona!! Our room was a triple room, very spacious and spotlessly clean, we had a great view over toward the grand place. Overall a brilliant stay in a beautiful city, thank you again.

Dear Freeman, Thank you for your feedback. We are thrilled to hear your time at our hotel met your expectations so well. It’s wonderful that our team’s warm interactions with your family contributed positively to your stay. We take pride in ensuring our guests feel cared for, and we’ll gladly share your kind words with Rosa and Ramona. Clean, comfortable spaces are a priority for us, so we’re delighted you appreciated the room’s condition and the views of the Grand Place area. As a centrally located hub, we’re always happy to help guests make the most of their Brussels adventures. We hope the convenient access to local landmarks added extra ease to your explorations. We look forward to welcoming you back. Best wishes, Jurgen Van der Haegen, General Manager

Horrible mattresses

Примечание: Tripadvisor 2.0/5

kiki_chiquita Реальные отзывы TripAdvisor

The location is perfect. Staff are friendly. But the mattress is horrible. I’m not picky with mattresses but this was horrid. I had to change rooms because the mattress in the first room was dented so badly (body indent). The mattress in the second room was slightly better but not by much as it did slant to one side. I can’t believe how bad the mattresses are!! Clearly they need to be replaced. Also the room is showing its age. Chipped paint on the walls etc. I wouldn’t return to this hotel unfortunately. It’s a shame though because as I said the location is fantastic.

Dear Kiki Chiquita, Thank you for taking the time to review your recent stay at our hotel. We are glad our team members provided welcoming assistance throughout your visit. That said, we are truly sorry to hear that some aspects of your stay did not meet your expectations. We regret any inconvenience encountered with the sleeping arrangements and note your observations about the accommodation's upkeep. Nonetheless, we are pleased our central position near Grand Place offered convenient access to local attractions. We look forward to welcoming you back. Best wishes, Jurgen Van der Haegen, General Manager

Ibis Brussels off Grand Place

Примечание: Tripadvisor 4.0/5

beachb569 Реальные отзывы TripAdvisor

Room rather hot due to policy of no suing air-conditioning in the winter period. Provided with a fan by reception to cold the room. Otherwise excellent. Great location and setting in Brussels City centre

Dear Guest, We are grateful to you for taking the time to send us your review. We're pleased our team could provide a fan to enhance your comfort during stay. That said, we regret any discomfort caused by our seasonal temperature regulations which prioritize environmental sustainability. Finally, we're delighted you appreciated our prime location near Brussels' iconic Grand Place, ideal for exploring the city's charm. It would be a pleasure to welcome you back in the future. Kind regards, Jurgen Van der Haegen, General Manager

Perfect location, good value

Примечание: Tripadvisor 4.0/5

Traveler379940 Реальные отзывы TripAdvisor

Hotel is few steps from Grand Place, lot of restaurants and stores, near Brussels central, and carrefour. Receptionist is nice - they allowed early check in as the room was available. Compared to Ibis Amsterdam Centre where we stayed for 4 nights, the room in Ibis Brussels has more space, table for writing, bigger washroom. There is free water refill In the reception. Breakfast is also good.

Dear Guest, Thank you for your positive review. We're delighted our central location made exploring Brussels convenient for you. Our team takes pride in offering flexible check-in options when possible, and we're glad this enhanced your stay. It's wonderful you appreciated the thoughtful room layout with dedicated workspace and spacious bathroom. We're also pleased you enjoyed the breakfast selections and found our complimentary water station useful during your visit. We hope to welcome you back soon. Best regards, Jurgen Van der Haegen, General Manager

Booking Reliability Issues

Примечание: Tripadvisor 1.0/5

yangyuen Реальные отзывы TripAdvisor

I was genuinely looking forward to my stay at Ibis Brussels Off Grand Place, but the hotel canceled my confirmed reservation just an hour before arrival after 36 hours of travel, citing a missing credit card “guarantee” that was never required when booking directly through their site. Staff offered no solutions and left me scrambling for last-minute accommodations. If this can happen to a confirmed guest, it raises serious concerns about reliability—something travelers should be able to count on. To make matters worse, the reception staff noted that this situation was not special and had happened to multiple other guests before! If you do book here, exercise caution and double-check your reservation—especially if your travel needs are critical or tightly scheduled.

Dear Guest, Thank you for sharing your feedback about your experience at our hotel. We sincerely apologize for the unexpected reservation cancellation you experienced. Our team is committed to ensuring all bookings are honored as confirmed, and we deeply regret the significant inconvenience caused by this breakdown in our standard procedures. While we cannot undo the frustration caused, we would like to clarify that our reservation system automatically requests payment guarantees for certain rate types. Our front desk team is always available to assist with immediate solutions should any discrepancies arise, and we regret this wasn't communicated effectively during your experience. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Jurgen Van der Haegen, General Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 2 948 Отзывов 9.8/10 Расположение
  • 2 410 Отзывов 6.2/10 Номер
  • 2 011 Отзывов 9/10 Сервис
  • 24 Отзывов 9.3/10 Интернет
  • 1 375 Отзывов 4.5/10 Комфорт
  • 1 212 Отзывов 9/10 Завтрак
  • 851 Отзывов 7.6/10 Чистота

В сотрудничестве с Trustyou

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