ibis Брюссель оф Гран-Плас 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 2 403

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Описание

Особенности отеля

  • Местоположение: 2 минуты пешком от известной площади Гран-Плас

  • Местоположение: удобный доступ к центральному вокзалу и остановкам общественного транспорта

  • Курение на территории отеля запрещено

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Расположение отеля

ibis Брюссель оф Гран-Плас

Grasmarkt 100, Rue du Marché aux Herbes 100
1000 БРЮССЕЛЬ
Бельгия

GPS:50.846767, 4.355081

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Можно с животными
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено
Рядом с отелем
  • Парковка

ST MICHEL

Бар : приятное место, где можно назначить встречу в любое время дня.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 2 403

Рейтинг TripAdvisor  4.0/5  Отзывов: 3 883

Сертификат качества 2025

Rubbish and loud noise and no interest from hotel staff

Примечание: Tripadvisor 3.0/5

RICHARD B Реальные отзывы TripAdvisor

The rooms are fairly small and bathrooms tight. The female staff were very good the male staff terrible. We had a complaint about other guests who were slamming doors late at night for a sustained period and the male staff member who I complained to, did not seem interested. My wife had also complained to the 3 young men who were behaving badly and they just did it more with no one from the hotel intervening, On arrival I had tripped over a tray that had been left outside a room just on the corner of the corridor and I noted that the tray was still there 4 hours later. The troublesome guests decided to leave dirty bag of food that was placed right outside our door. Again the hotel seemed unable to deal with such behaviour. Not a great stay and the staff I spoke to were rude.

Dear Richard, Thank you for taking the time to share your review. We are pleased that you found our female staff to be very good, which reflects our dedication to providing helpful and attentive service. However, we are sorry to hear about the noise issues and the incident with the tray in the corridor. We understand how important a peaceful environment is for our guests, and we regret that the behavior of other guests affected your comfort. Please accept our sincere apologies for any inconvenience you experienced. Moreover, we apologize for not meeting your expectations with our team's responsiveness. We will follow up on this with our team to ensure our usual high standards going forward. Finally, we are concerned about the cleanliness aspect you mentioned and will be addressing this matter with our housekeeping staff to ensure that our rooms maintain the high level of cleanliness we pride ourselves on. We hope you were able to appreciate our hotel's central location next to the Grand-Place, which offers our guests the convenience of exploring the historical city center with ease. We hope we will have the opportunity to see you again in the future. Best regards, Jurgen Van der Haegen, General Manager

Best Location

Примечание: Tripadvisor 5.0/5

duaneb560 Реальные отзывы TripAdvisor

Well I flew in front the US and my flight got in early and got to hotel about 10am, asked when check in was they said 3pm. So I was like Im tired so I just sat on sofa near by. Then about noon they let me check in which was super nice of them. I think location wise it's perfect right near old town area. I think the breakfast was over priced 18 euros. I went to look to see what they had and was no way not worth it so I walked maybe 5 min away to mcdonalds and got breakfast pretty easy walk. I would stay here againl, I would recommend it to others for sure.

Dear Duane, Thank you for taking the time to share your review. We truly appreciate your kind words about your stay with us at ibis Brussels Off Grand Place. We are delighted that you found our early check-in accommodating and that our location made your visit to the historical city centre enjoyable, with easy access to the Grand Place just a short stroll away. However, we regret to hear that our breakfast pricing did not meet your expectations. Our breakfast is priced to reflect the variety and quality of items we offer, aiming to provide a great start to the day. Nonetheless, we understand that value is subjective, and we apologize if you felt the breakfast did not provide sufficient value for the price. We hope you found the nearby dining options convenient and to your liking. Finally, we're pleased that the convenience of our hotel's location contributed positively to your stay, placing you right in the heart of Brussels with everything you needed within easy reach. We believe that our central location is one of the highlights of staying with us, and we're glad you took advantage of it. We hope we will have the opportunity to see you again in the future. Best regards, Jurgen Van der Haegen, General Manager

Great Location. Standard Hotel.

Примечание: Tripadvisor 4.0/5

RichieBooles Friends getaway - Реальные отзывы TripAdvisor

Great location close to the main railway station. The hotel itself is pretty generic. The man on reception at check in was really quite rude. Can be noisy at the weekends if you leave your window open and the air conditioning was not working. Very clean.

Dear Richie, Thank you for taking the time to share your review. We are pleased that you found our hotel to be very clean, and we pride ourselves on maintaining the highest standards of cleanliness. However, we regret to hear about the challenges you faced during your stay with us. We strive to provide a serene environment for our guests, and we understand how essential a good night's sleep is, especially when traveling. We are sorry if the vibrancy of the city disturbed your comfort. Nonetheless, we are concerned about your experience with our air conditioning system; please accept our apologies for any inconvenience this may have caused. Our system is designed to adjust according to external temperatures for environmental efficiency, and extra fans are available upon request. Finally, we sincerely apologize if the service at check-in was not reflective of our usual high standard. We value every interaction with our guests and are addressing this internally to ensure a more welcoming experience in the future. Nonetheless, it is great that you appreciated our hotel's prime location, with easy access to the main railway station and proximity to the heart of Brussels. Our setting is indeed ideal for guests looking to explore the historical center and the multitude of dining options just steps away. We hope we will have the opportunity to see you again in the future. Best regards, Jurgen Van der Haegen, General Manager

Liked it.

Примечание: Tripadvisor 4.0/5

ASeenath Реальные отзывы TripAdvisor

Staff and service were great. Room spacious and comfortable, but a tad bit dusty. Breakfast spread was excellent (perhaps one of the best breakfast I had in the city) and location very convenient to everywhere in Brussels city, including the main station.

Dear Guest, Thanks for your review about our hotel. We are delighted that you enjoyed our friendly staff, the comfort of your room, and our breakfast offerings. Our team takes great pride in delivering an exceptional service experience, and we are thrilled that we were able to meet your expectations. It is always rewarding to hear that our Sweet Bed by ibis provided you with a restful night's sleep and that our extensive breakfast helped you start your day right. However, we regret to hear that you encountered a level of dust in your room. Cleanliness is a top priority for us, and we strive to ensure every guest enjoys a spotless environment. We will address this immediately with our housekeeping team to ensure that our high standards of cleanliness are upheld. Nonetheless, we are pleased that our central location provided you with convenient access to the heart of Brussels, including the nearby Brussels Central Station and the iconic Grand Place. We understand how important location is when traveling, and we are glad you could benefit from our proximity to the city's attractions and transport links. We are hoping to welcome you back in the future. All the best. Jurgen Van der Haegen, General Manager

3 Stars Hotel with a 5 Stars Location

Примечание: Tripadvisor 5.0/5

Darren G Solo travel - Реальные отзывы TripAdvisor

Excellent location within a stones throw to the great market, and Central Station. Clean and neat hotel, while rooms on the small side you don't pay to visit the hotel room. Easy walking distance to key sights and plenty of restaurants in the area.

Dear Darren, Thank you for taking the time to share your review. We are thrilled to hear that your stay with us was enjoyable overall. It's wonderful to know that you found our hotel to be clean and neat, a testament to our housekeeping team's daily commitment to excellence. We appreciate your feedback regarding the room size. Our rooms are designed to be cozy and efficient, providing all the necessary amenities for a comfortable stay. We understand that space is at a premium, especially in such a prime location, and we aim to make the best use of it to ensure our guests have a pleasant experience. Finally, we are pleased that our hotel's location served you well, providing easy access to the Grand Place and a variety of dining options. Our position in the heart of Brussels makes us an ideal base for exploring the city's rich history and culture. We hope we will have the opportunity to see you again in the future. Best regards, Jurgen Van der Haegen, General Manager

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Другие интернет-пользователи оценили наш отель

  • 2 738 Отзывов 9.8/10 Расположение
  • 2 284 Отзывов 6.1/10 Номер
  • 1 853 Отзывов 8.8/10 Сервис
  • 35 Отзывов 9.2/10 Интернет
  • 1 327 Отзывов 4.4/10 Комфорт
  • 1 154 Отзывов 9/10 Завтрак
  • 819 Отзывов 7.5/10 Чистота

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