Отель Novotel Брюссель Сити Центр 4 звезды

Примечание: отзывы клиентов 4.5/5 Отзывов: 12 258

сертифицированный отель ALLSAFE

Забронировать этот отель

Номер 1

Число гостей
Возраст детей

Гарантия лучшей цены

Как это работает?
Accor Live Limitless

Станьте участником — бесплатно!

При бронировании в этом отеле:

  • Я коплю Статусные и Наградные баллы

  • Я могу использовать Наградные баллы

  • Получаете преимущества

  • Я могу воспользоваться тарифом участника

+ 20 Услуги

Особенности отеля

  • Расположение в центре города

  • Прямой доступ к станции метро De Brouckere

  • Бесплатный WIFI

  • Стильный ресторан GourmetBar, 11 модульных конференц-залов с естественным освещением

  • Фитнес, бассейн с джакузи, хаммам, зона отдыха

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

Услуги в отеле и поблизости

Заезд с 15h00

Выезд до 11h00

Платные услуги

Информация об услугах и полезная информация
  • Онлайн-регистрация заезда
  • WIFI/Интернет
  • ПаркингПлатные услуги
  • Специальные возможности для гостей с ограниченными возможностями передвижения
  • Разрешено проживание с домашними животнымиПлатные услуги
  • Отель с номерами только для некурящих
  • С кондиционером
  • Языки, на которых говорит персонал отеля
  • Круглосуточная стойка регистрации
  • ПОЗДНИЙ ВЫЕЗД ДО 17:00Платные услуги
  • Прачечная
Развлечения и отдых
  • Бассейн с подогревом в помещении
  • Фитнес-центр
  • Хамам
Питание
  • ЗавтракПлатные услуги
  • Ресторан (-ы): 1
  • Бар (-ы): 1
Бизнес-услуги
  • Конференц-зал (-ы): 16
  • Конгресс-центр
  • Заказ услуг печати/копирования
Информационное сообщение

Расположение отеля

Novotel Брюссель Сити Центр

Rue de la Vierge Noire 32
1000 брюссель
belgium

Телефон: +3226200428

Факс: (+32)2/5055000

Заезд с 15h00

Выезд до 11h00

  • 47 :  47 BOURSE/BROUCKERE

  • 60 :  60 BOURSE/BROUCKERE

  • 81 :  81 BOURSE/BROUCKERE

  • 1A :  1 SAINTE CATHERINE

  • 1B :  5 DE BROUCKERE

  • ANVERS-BRUSSELS :  GARE CENTRALE

  • BRUGGES-BRUSELLS :  GARE CENTRALE

  • На самолете

    ANTWERPEN DEURNE На расстоянии 40 км / 25 миль

  • На самолете

    BRUSSELS SOUTH На расстоянии 60 км / 0 миль

  • На самолете

    BRUXELLES NATIONAL На расстоянии 12 км / 7,46 миль

  • На самолете

    OSTEND На расстоянии 120 км / 75 миль

  • На корабле

    OOSTENDE На расстоянии 120 км / 75 миль

  • На автомобиле

    BRUSSEL На расстоянии 0,1 км / 0,06 миль

  • На автомобиле

    BRUSSEL KOEKELBERG На расстоянии 5 км / 3,11 миль

  • На поезде

    CENTRAL station На расстоянии 0,8 км / 0,5 миль

  • На поезде

    GARE DU MIDI На расстоянии 2,5 км / 1,55 миль

  • На поезде

    NOORD station На расстоянии 1 км / 0 миль

GPS:50.850937, 4.350372

Наши номера

Совместите работу и отдых в атмосфере абсолютной безмятежности. В номерах Superior эргономичный дизайн сочетается с высокотехнологичным оборудованием. Имеется кондиционер, ТВ с плоским экраном, WIFI, мини-бар и приборы для приготовления чая и кофе

Номер Superior с 1 двуспальной кроватью.

Номер для людей с ограниченными возможностями
  • Максимальное количество гостей: 2
  • Площадь: От 25 / 269 sq ft
  • Виды: Боковой вид на город *

* При наличии свободных номеров

  • Высокоскоростной Интернет
  • Минеральная вода в номере бесплатно
  • Возможность приготовления чая/кофе
  • Цветное спутниковое/кабельное ТВ
  • Туалетные принадлежности(...)

Номер Superior с 1 двуспальной кроватью и 2 диван-кроватями

Номер для людей с ограниченными возможностями
  • Максимальное количество гостей: 4
  • Площадь: От 25 / 269 sq ft
  • Виды: Боковой вид на город *

* При наличии свободных номеров

  • Высокоскоростной Интернет
  • Минеральная вода в номере бесплатно
  • Возможность приготовления чая/кофе
  • Цветное спутниковое/кабельное ТВ
  • Туалетные принадлежности(...)

Номер Executive с двуспальной кроватью

Номер для людей с ограниченными возможностями
  • Максимальное количество гостей: 2
  • Площадь: От 28 / 301 sq ft
  • Виды: Боковой вид на город *
  • Плюсы размещения: CORNER_ROOM *

* При наличии свободных номеров

  • Высокоскоростной Интернет
  • Минеральная вода в номере бесплатно
  • Возможность приготовления чая/кофе
  • Цветное спутниковое/кабельное ТВ
  • рабочий стол(...)
Номера

Наши бары и рестораны

GOURMETBAR

Тип кухни: Интернациональная кухня

Наше меню такое же разнообразное, как и наш город. Вас ждут сезонные предложения, классические международные блюда, региональные угощения и особые местные напитки.

Ужин

16:00 - 22:00

  • Пн
  • Вт
  • Ср
  • Чт
  • Пт
  • Сб
  • Вс

GOURMET BAR

Недоговорная фотография

В стильном баре и брассерии гостей ждет широкий выбор вкуснейших блюд и сортов бельгийского пива. Маленьким посетителям ресторана уделяется особое внимание. Доступен бесплатный WIFI.

Обед

  • Пн
  • Вт
  • Ср
  • Чт
  • Пт
  • Сб
  • Вс

Ужин

  • Пн
  • Вт
  • Ср
  • Чт
  • Пт
  • Сб
  • Вс

Ваши конференции и мероприятия

Наши конференц-залы

  • Количество конференц-залов: 16

  • Максимальный размер: 215 м²

  • Максимальная вместимость: 120 человек

  • Максимальная вместимость банкетного зала: 120 человек

Узнать подробнее

Отзывы наших гостей о
Novotel Брюссель Сити Центр

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL 4.5/5

Отзывов: 12 258

tripadvisor

Рейтинг TripAdvisor 4.0/5

Отзывов: 3 584

2020 Сертификат качества TripAdvisor
Сертификат качества 2020

Очень удобное расположение

Примечание: отзывы клиентов 4.5/5

Л. Пары - 17/03/2020 Проверенные отзывы - ALL

Все понравилось. Из минусов только стройка рядом, было шумно по утрам, и в номере было холодно. Остальное все на очень достойном уровне.

Уважаемая Л.! Спасибо за отзыв об отеле Novotel Brussels City Centre, Брюссель. Рады слышать, что Вам понравился наш отель и особенно Вы оценили его выгодное место расположения в самом центре Брюсселя. Просим принять наши извинения за все возможные неудобства. Хотя мы не можем контролировать строительные работы, ведущиеся на других объектах, мы делаем все возможное, чтобы нашим гостям всегда было комфортно. Относительно отопления, хотим напомнить, что температура воздуха в номере регулируется вручную, в следующий раз не стесняйтесь обращаться на стойку регистрации за помощью. Надеемся увидеть Вас снова! Всего наилучшего, Marc UYTTERHOEVEN, General Manager

No thrills, just a comfortable stay

Примечание: Tripadvisor 4.0/5

PINELights 17/03/2020 Реальные отзывы TripAdvisor

For the past few years this hotel has been our usual choice in Brussels. We like the location and predictable quality of the accomodation. As long as the price is right it is an option worth considering. There is always room for improvement, e.g. it beats me why there is no king size bed in a room that has plenty of space for it, and why on earth tv set is not straight across from the middle of your bed but somewhere across to the side. Other than that I am happy to see paper cups changed for normal cups in the room we had during our last stay. All in all I will consider this hotel for my next visit to Brussels.

Отличное расположение

Примечание: отзывы клиентов 5.0/5

С. Пары - 11/03/2020 Проверенные отзывы - ALL

Отличное месторасположение, от ж.д вокзала 15 пешком, доброжелательный персонал, раннее заселение, хороший фитнесс зал, хамам, просторный номер.

Уважаемый С.! Благодарим за отзыв об отеле Novotel Brussels City Centre, Брюссель. Очень приятно слышать, что Вам понравился номер и уровень обслуживания в отеле, а также Вы высоко оценили наличие спортзала и хамам. Рады также, что наше расположение оказалось удобным для Вас, ведь мы находимся в самом центре Брюсселя. Надеемся на Ваш повторный визит! С наилучшими пожеланиями, Marc UYTTERHOEVEN, General Manager

Good hotel in the center of Brussels. The staff is very nice

Примечание: Tripadvisor 5.0/5

Tourist259080 Business - 08/03/2020 Реальные отзывы TripAdvisor

I was impressed by the quality of services. Very nice staff, especially in the reception. The bar/restaurant is also nice. If you wish to lose some calories you have a cosy gym with a pool and a hammam at -1. Overall a good experience

Отличный отдых

Примечание: отзывы клиентов 5.0/5

А. Семьи - 02/03/2020 Проверенные отзывы - ALL

Прекрасный отель,приветливый и отзывчивый персонал, удобный и комфортный номер,великолепный вид с номера,номер был двухсторонний.Отдельное спасибо отелю за комплимент ко Дню Рождения!Обязательно приедем еще!

Уважаемая А.! Благодарим за отзыв об отеле Novotel Brussels City Centre, Брюссель. Мы счастливы слышать, что Ваша семья прекрасно провела время в нашем отеле и Вам понравился вид на город, открывающийся из окон номера, а также Вы остались довольны уровнем сервиса. Всегда рады Вашему визиту! С наилучшими пожеланиями, Marc UYTTERHOEVEN, General Manager

Comfortable trip in Brussels

Примечание: Tripadvisor 4.0/5

ThanhvanDo Business - 27/01/2020 Реальные отзывы TripAdvisor

I was in Brussels three Nights last week for a Project review and stayed at the Novotel Brussels City Centre. It was a pleasant experience. At check.in everything was prepared for me and I was welcome by a smilling staff. The room was clean and comfortable. Everything was good but the best was the breakfast or more precisely the service at the breakfast restaurant. When I asked for soft-boiled egg the gentleman in charge smiled and told me that it's coming. I thought that it was only an explanation for no boiled egg but a while later he brought to me one! Actually I was at the restaurant only a few minutes past 6 in the morning and not everything was ready. The gesture of this staff make feel really "at home" and welcome!

Dear guest, Thank you for the recent stay and sharing your experiences online. We are very pleased to hear you enjoyed your time with us. We are especially pleased to hear you appreciated the gesture of our breakfast employee. We hope to see you again soon ! Kind regards,

OK for a business trip

Примечание: Tripadvisor 3.0/5

nathaliewm Business - 20/01/2020 Реальные отзывы TripAdvisor

Located in a very nice district of Brussels so very convenient. Nicely decorated. Now my room had a very noisy additional air conditioning system (in addition to the regular air conditioning that can be turned off) that couldn't be turned off. The reception explained to me that this is to clean the air - which I don't understand since there were 2 windows that could be opened in the room. So I ended up not sleepy very well because of this noisy stuff.

Dear guest, Thank you for taking the time to write a review on Tripadvisor.com Your feedback on the air conditioning in the room has been sent to our Technical Department in order to serve you better in the near future. We look forward to welcoming you again at Novotel. With kind regards,

Excellent location in the very heart of Brussels!

Примечание: Tripadvisor 5.0/5

Guy H Business - 16/01/2020 Реальные отзывы TripAdvisor

Our arrival was a little bit odd. Although I mentioned several times that I had already done the online check-in, the receptionist kept on asking for my ID and creditcard. An extra receptionist cleared the situation after a while, so we could finally go to our room... to see that we had been massively upgraded to an amazing duplex room, with two bathrooms, two work-desks and two bathrooms, one with a bath, one with a shower and a TV on each floot. Needless to say we felt very spoiled. What more can I say, the hotel is perfectly located into the very heart of Brussels, breakfast is plenty, and it has a great gym and even a small pool. Also the bar is a great place to go for a drink or to have a bite. So once again we had a very pleasant stay although it seems to be hard to find staff members that speak and understand Dutch, the language of 60% of the population of Belgium. And the one that does speak the language, didn't seem to know what an online check-in is. I can only hope he knows it now.

Dear guest, Thank you for the recent stay and nice feedback. We are pleased to hear you appreciated your room up-grade. We hope to welcome you again soon ! Best regards,

Great location and comfort

Примечание: Tripadvisor 5.0/5

robertszklarz Business - 14/01/2020 Реальные отзывы TripAdvisor

Very professional, clean and comfortable. Always a pleasure to stay there. The rooms are spacious and have all the amenities required for comfortable stay. I especially like the iron in the room, as it is really important for me to have it.

Dear guest, Thank you for taking the time to share your valuable review. We are happy that you enjoyed your stay and liked our location and comfort. We are looking forward to having you again as a guest in our hotel. With our best regards,

No Parking on site and room not clean

Примечание: Tripadvisor 1.0/5

Beldja Solo travel - 30/12/2019 Реальные отзывы TripAdvisor

Hi, I had a very bad experiences : - the parking which wad mentionned is not on site but about 400m far from the hotel, when I informed the staff (after a long flight and late evening), he was like it is not a big deal, why are you complaining (i had to turn around twice around the hotel and call them in order to ask for the parking) => booking was made thru app and it is just mentionned Parking. - the reception is very cold, first time i did not fill myself in Novotel, big empty hall, receptionist was like "i am buying a ticket in the metro.." - worst is coming : the room was underwork, I think maintenance came into the room and nobody clean it then, entrance was full of dirty dust and ciment coming from the ceiling. - when i checked out no body asked me if I passed a nice moment, so i did not give any feedback. - basic breakfast but smoked salmon not available... Regards,

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Brussels City Centre. I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Great hotel and great location

Примечание: Tripadvisor 5.0/5

Jetwriter7 Friends getaway - 29/12/2019 Реальные отзывы TripAdvisor

Even with current construction going on in the area, this is a good hotel located just off Place Ste Catherine. It's a short walk to the Grand Place, yet a bit away from the throngs of tourists. There are many good restaurants in this area, plus several grocery stores. The hotel is modern, clean and well appointed. Each room has a mini-fridge and coffee/tea maker, so no need to pay for breakfast if you'd rather not. I shopped at the nearby grocery store for wine, yogurt, fruit, crackers and other "necessities" for my stay. Wifi was good, and the TV has a good variety of music channels to listen to. I stayed 9 nights and was very comfortable there. Everyone on the staff was kind and helpful. This is an excellent location if you come for the Christmas Markets. The hotel even put out an urn of Gluhwein (hot spiced wine) for guests each evening.

Dear guest, Thank you for staying at our hotel and for taking the time to write a review on Tripadvisor and for sharing details about our central location in Brussels to other guests. Also, we appreciate your feedback about our staff. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. We look forward to welcoming you again at Novotel. With kind regards,

Удачный выбор отеля

Примечание: отзывы клиентов 5.0/5

Герасимова Е. Пары - 26/12/2019 Проверенные отзывы - ALL

В сети Новотель уже останавливались в Швейцарии и Австрии,и здесь,в Брюсселе,отель опять нас не разочаровал.Очень удачное расположение,от ж/д вокзала пешком около 10 минут,до Кафедрального Собора столько же,до Главной площади столько же.То есть ты живёшь практически в самом центре основных достопримечательностей.Очень чисто,уборка номеров ежедневно.Очень вкусные завтраки,особенно покорила выпечка и возможность самому приготовить свежий апельсиновый фреш. В общем,мы остались всем довольны.В следующий раз с удовольствием остановились бы здесь.

Dear Olena G., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Horrible experience with taxi ordered at the reception

Примечание: Tripadvisor 3.0/5

victoria1957_06 Business - 26/12/2019 Реальные отзывы TripAdvisor

This is Victoria (room number 624). I just wanted to inform you that we ordered a taxi from your reception desk to the airport, and it came a private car. He treat us really bad, and asked us to pay during the journey, and we gave him our debit card, and he said that his machine didn't work, so we had to pay in cash. But we are very concerned to have paid twice (with the card and in cash). Moreover my complaint is about the treatment received, especially to my daughter who screamed to her. It was a horrible experience for both (my daughter and me). I think the hotel should take this complaint very seriously. We are platinum members at your hotel, please check.

Dear Mrs. Montserrat, First of all we would like to thank you for sharing your feedback. Your opinion is of great value to us. We have taken note of your comment, which we regard as very serious, and would like to take this opportunity to apologize for the unpleasant experience you and your daughter had with a taxi driver. We will contact the taxi company to inform them about this so that they can take the appropriate measures to provide further occurrences. At the same time we kindly suggest you to check your bank receipts and if you notice a payment on your debit card, please contest it. We hope that this misadventure did not harm your confidence too much and that you will give us the opportunity to welcome you on other occasion. Best regards,

Хороший отель для путешественников в центре города

Примечание: отзывы клиентов 3.5/5

Nick Семьи - 25/12/2019 Проверенные отзывы - ALL

Позитивные моменты: Удобная геолокация, хорошие завтраки, игровая зона для детей. Очень удобные кровати и чистое бельё. Негативные моменты: По приезду в отель в 14:00, ждали заселения более 2 часов. Не качественная уборка номера. В боковых номерах сильно сквозило из окон.

OK, but time for internal quality checks

Примечание: Tripadvisor 3.0/5

sm26453 Business - 08/12/2019 Реальные отзывы TripAdvisor

Great location, friendly staff, but forget its breakfast. First time I have seen "scrambled egg soup". The quality of the breakfast does not match its price. Save the money and buy at one of the cafes around the corner. Next, rooms soon need to refurbished.

Dear guest, Thank you for your feedback about your recent stay. I was sorry to read that the breakfast did not meet your expectations. We hope you will give us another opportunity to welcome you for a more enjoyable stay in the future. Best wishes,

Simply a great place to stay

Примечание: Tripadvisor 5.0/5

Anton S Couples - 06/11/2019 Реальные отзывы TripAdvisor

I enjoyed 100% my staying in Novotel Brussels City center. Location, room, breakfast, swimming pool, stuff were simply great. I also appreciated a lot a room upgrade and that my request to have a room at the highest possible floor was taken into account! looking forward to coming back

Dear guest, Thank you for sharing this good review. We are glad to know your stay with us was a great experience, it encourages us to continue to uphold our high standards and quality service. It's rewarding to learn you appreciated the room upgrade. We all look forward to the pleasure of welcoming you back on many more occasions. Kind regards,

Отличный отель в самом центре

Примечание: отзывы клиентов 5.0/5

Н. Индивидуальные путешественники - 16/10/2019 Проверенные отзывы - ALL

Номер хороший, чисто, хорошая Кровать и белье. На стойке ответили на все вопросы. Завтрак прекрасный. Только разочаровал вид из окна на стройку. Месторасположение выше всяких похвал

Dear Nina P., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Спасибо за гостеприимство

Примечание: отзывы клиентов 5.0/5

Olga I. Семьи - 14/10/2019 Проверенные отзывы - ALL

Novotel - в очередной раз подтвердил свой бренд! Нам все понравилось! Чисто, быстро, просто, комфортно! Обязательно остановимся еще раз! Однозначно рекомендуем всем! Завтраки - очень вкусные! Всё не перепробуешь))) поэтому кушали только то, что характерно для Бельгийской кухни!

Dear Olga I., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

My recent trip to Brussels

Примечание: Tripadvisor 4.0/5

ThanhvanDo Business - 14/10/2019 Реальные отзывы TripAdvisor

Overall it is good but I am rather deceived at my arrival to the hotel. As a gold member of the Accor Group i went to the line reserved for Accor member but there is no one there. On regular line there are two staff serving a few customers. When they finished with all the customers one of the staffs, a lady asked me to come over to check in. I told her that I am gold member and have already checked in online and the keys should be ready for me. She said that there is no difference and I would have to do the same as everyone and signed the paper. She is rather Cold and strict with me. Well, it is not a big deal but I am wondering what is the point to be gold member and why should I bother to check in online. Further, it would be Nice to have a more friendly welcome.

Dear guest, We appreciate that you took the time to share your experience with us. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short upon your arrival. Rest assured I will be addressing this matter with the reception manager. We hope to welcome you back for a more enjoyable experience in the future. Best regards,

Brussels in a hurry

Примечание: Tripadvisor 5.0/5

Z1410QQgregc Couples - 08/10/2019 Реальные отзывы TripAdvisor

Novotel City Centre is well located and fitted out. We knew what to expect, not wanting enormous foyers nor 5 star accommodation and 3 hat dining experiences. Rather, the layout and offerings were functional and accessible with a very helpful staff assisting us in getting about in our first visit to Brussels. Recommended and will readily stay here again when we next visit this historic city.

Dear guest, Thank you for sharing this good review. We are glad to know your stay with us was a great experience, it encourages us to continue to uphold our high standards and quality service. It's rewarding to learn you appreciated our unique location and staff. We all look forward to the pleasure of welcoming you back on many more occasions. Kind regards,

Последние отзывы: 20

В сотрудничестве с TripAdvisor

Другие наши отели поблизости

Все наши в отеле в городе брюссель