ibis Брюссель Сити Центр 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 2 016

Гарантия
лучшей цены
ibis Брюссель Сити Центр - Image 1
ibis Брюссель Сити Центр - Image 2
ibis Брюссель Сити Центр - Image 3
ibis Брюссель Сити Центр - Image 4
rue Joseph Plateau N°2, 1000 БРЮССЕЛЬ, Бельгия

Описание

Особенности отеля

  • Отель в самом центре Брюсселя, в 7 минутах ходьбы от Гран-Плас

  • Сертификат Green Key

  • Бесплатный WIFI на всей территории отеля

  • Общественная автостоянка рядом с отелем

  • Круглосуточная стойка регистрации

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Расположение отеля

ibis Брюссель Сити Центр

rue Joseph Plateau N°2
1000 БРЮССЕЛЬ
Бельгия

GPS:50.850204, 4.349662

Телефон
Факс +32 2 514 22 14

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Можно с животными
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
Рядом с отелем
  • Парковка

BAR

Бар - прекрасное место для встречи в любое время дня.

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Рейтинг ALL  4.1/5  Отзывов: 2 016

Рейтинг TripAdvisor  3.7/5  Отзывов: 3 595

A very nice place to stay at!!

Примечание: Tripadvisor 4.0/5

Yannis P Реальные отзывы TripAdvisor

A very nice place to stay at!!It´s close to the City Centre and this give you the oportunity to visit it easily!!Also,we´d like to thank the staff members because the did their best when we had a problem with our room!!They gave us another room the day after our arrival at the hotel!!

Dear Annis, Thank you for taking the time to share your review. We are delighted that you enjoyed the central location of our hotel, the convenience of being right in the heart of Brussels, and our proximity to the fish market and shopping area. It is great to hear that our staff was able to assist effectively with the room issue and that their efforts contributed positively to your stay. We hope we will have the opportunity to see you again in the future. Best regards, Marc UYTTERHOEVEN, General Manager

Security issue

Примечание: Tripadvisor 3.0/5

Mosroams Реальные отзывы TripAdvisor

The room was basic, as expected for a budget hotel for 3 nights (no kettle/safe/fridge) a very comfortable bed though. Unfortunately, at 6am somebody came into our room, laughed and left..clearly not housekeeping. When I mentioned this to the receptionist he didn’t react or apologise just said he’d let the manager know.This made the rest of our stay feel careless and unsafe. Haven’t heard anything since then. For the price, it is a great location and has the potential to be better, but the lack of customer care and safety makes it fall short.

Dear Guest, Thanks for your review about our hotel. We are delighted that you found the bed in your room very comfortable, our aim is to provide a restful sleep experience with the Ibis Sweet Bed and duvet. However, and as mentioned in our contact per e-mail, we are concerned to hear about the incident that occurred during your stay and the way it was handled when you reported it. Security and guest safety are paramount to us, and we apologize that you felt otherwise in this instance. Furthermore, it is regrettable that the level of customer care did not meet your expectations. We take these matters seriously and will address them internally to ensure they do not happen again. Nonetheless, it is great that you appreciated our central location, right in the heart of Brussels, close to the Grand Place, and the fish market and shopping area. We understand that a prime location is essential for an enjoyable stay. We are hoping to welcome you back in the future. All the best. Marc UYTTERHOEVEN, General Manager

Great staff perfect location.

Примечание: Tripadvisor 3.0/5

linz212014 Реальные отзывы TripAdvisor

Perfect location and excellent staff very friendly young team. It’s a budget hotel so don’t expect much it’s reasonable price . The rooms small , clean beds but basic . Breakfast has your typical buffet style additions . Probably wouldn’t have it here if it wasn’t included. Overall it was fine .

Dear Guest, Thanks for your review about our hotel. We are delighted that you found our staff excellent and friendly; the ibis team strives to provide a welcoming atmosphere for all our guests. Additionally, we're pleased that you appreciated the cleanliness of our rooms, as our housekeeping team works diligently every day to ensure a spotless environment for your comfort. However, we understand that you found the rooms to be basic and on the smaller side, and that our breakfast offerings did not exceed your expectations. For future stays, please note that our rooms are designed to offer practicality and efficiency, with different views available such as street, courtyard, or church views to cater to your preferences. Regarding breakfast, we offer a variety of options in our buffet, including a healthy corner and an express option in the bar for those who prefer a quicker start to their day. Nonetheless, it is great to hear that our central location contributed positively to your stay, placing you right in the heart of Brussels with easy access to public transport and nearby attractions. We hope this allowed you to fully enjoy the vibrant surroundings and explore the city with ease. We are hoping to welcome you back in the future. All the best. Marc UYTTERHOEVEN, General Manager

Poor Experience

Примечание: Tripadvisor 2.0/5

Joanne G Реальные отзывы TripAdvisor

I returned last night after a 3 night stay on a work trip. Had I paid for this hotel myself I would have walked out and asked for a refund. I'll start with a couple of positives, hence the 2 rating. On entering the hotel it felt like a hostel, cheap furniture but was bright and looked clean. The receptionist on arrival was very welcoming too. I was initially allocated a Sweetroom (an upgrade to what was booked) on the first floor. The first worrying thing was a sign on the corridor wall saying no smoking and no drugs.... On entering the room I was hit with a stale smoke smell. Not what you would expect in a non smoking hotel. I rang reception and they moved me to another room on the second floor. They said someone may have smoked in the room.... The Ibis website states the following about a Sweet Room: Double Sweetroom by Ibis. Featuring the latest colours, premium materials and softer, more cocooning furnishings. What I got was a small, basic tired room which was grubby. The carpet had black marks and looked disgusting. I placed towels on the floor as I hadn't slippers with me and I didn't want to walk with bare feet on this carpet. The bedding was clean but the mattress was thin and uncomfortable. There were no pillow protectors and I didn't check for a mattress protector as I was afraid of what I might find. There was a small area to hang clothes but no drawers and limited shelving. The bathroom was so tiny with towels that were old, discoloured and thin. They were so thin that one started to rip when I was drying myself the next day. The shower was grubby with a filthy fan and holes in the doors and a gap between the door and the wall so you couldn't even rinse the doors without soaking the bathroom. Next comes sleep.... When I did eventually get over to sleep I was woken numerous times by people on the street outside shouting etc. This happened each night so unfortunately I didn't get much sleep. In my opinion that's the most important thing when staying away from home especially when you are also working during the day. I've come home exhausted. Also note that some of the rooms are being refurbished and a few in our group mentioned a strong smell of glue. I'm sorry for the long review but I feel I need to be honest. It was the worst hotel I've ever stayed in and I wasn't alone with this view. It's such a shame as it's a good location for Metro access and some lovely restaurants. Also handy for shopping and the Grand Place if you are in the City on holiday. I won't be back and hope this review will help others decide. I can cope with a small basic room but a grubby room with dirty carpet is not acceptable.

Great service!

Примечание: Tripadvisor 5.0/5

alicek2710 Семьи - Реальные отзывы TripAdvisor

We have parked by mistake in a private parking that was closed at 8:15 without us knowing, we had 3 kids with us and we live in Netherlands , after 1.5 hours of search for a hotel, finally ibis was able to help us and provide us with rooms! Really appreciate the service and their support to secure us rooms in fully booked hotel! Rooms were very clean and nice

Dear Alice, We would like to thank you for this review about your recent experience in our hotel. We are truly thrilled that your stay with us was a pleasant one. It is wonderful to hear that our service met your needs, particularly in a situation as pressing as yours. Our team is committed to providing support and comfort, especially when unforeseen circumstances arise. We're glad we could accommodate you and your family with suitable rooms, even during a fully booked period. We take pride in the cleanliness and maintenance of our rooms, and your recognition of this is sincerely appreciated. Thank you for highlighting the condition of the rooms, which we ensure are kept pristine for all our valued guests. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Marc UYTTERHOEVEN, General Manager

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Другие интернет-пользователи оценили наш отель

  • 2 268 Отзывов 9.7/10 Расположение
  • 2 579 Отзывов 4.3/10 Номер
  • 1 634 Отзывов 8.5/10 Сервис
  • 40 Отзывов 5.4/10 Интернет
  • 1 786 Отзывов 2.7/10 Комфорт
  • 838 Отзывов 7.5/10 Завтрак
  • 834 Отзывов 6/10 Чистота
  • 316 Отзывов 4/10 Удобства

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