Novotel Maastricht 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 1,382 أراء

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Novotel Maastricht - Image 1
Novotel Maastricht - Image 2
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Novotel Maastricht - Image 4
Sibemaweg 10, 6227 AH MAASTRICHT, Netherlands

الوصف

خدمات الفندق الإضافية

  • The hotel is easy reachable by car or public transfer. Central Station is 10 minutes away.

  • Delicious breakfast, bar, restaurant and playground for kids

  • Air-conditioned, 100% non-smoking and 24/7 reception

  • Discover all the playing options we have for kids! Ask our Front Desk for more information.

الإقامات المتوفرة لدينا

موقع الفندق

Novotel Maastricht

Sibemaweg 10
6227 AH MAASTRICHT
Netherlands

نظام تحديد المواقع العالمي (GPS):50.84499, 5.718246

الهاتف
فاكس +31 43 361 6044

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

WINNERS

Here, you choose where, when and what you want to eat and how much you want to eat. On the menu: healthy balanced dishes, vegetarian options, traditional fare. To sum up, a wide choice for all tastes and all appetites.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  1,382 أراء

تقييم TripAdvisor  4.0/5  1,275 أراء

2024 شهادة تميّز

Excellent customer care by exceptional staff

ملاحظة Tripadvisor 5.0/5

johns6581 تقييم TripAdvisor المعتمد

We found that all the staff were extreemely polite, patient and very helpful without exception. The receptionist allowed us to checkin early without any prior arrangement and we were allowed to checkout 30 mins later than normal as we had a child who wasnt feeling well. The breakfast staff allowed breakfast to run over the normal closing time as well for us owing to our poorly child. Special mention to Veronika and Anouk at reception who helped us enormously to find and keep safe our passports which we left in the safe by mistake and only found out when we were in Amsterdam. Thanks again for all your help and for the lovely stay.

Dear Guest, Thank you for this great review. We are truly delighted to hear about your fulfilling stay at Novotel Maastricht. It warms us to know that you experienced the courtesy and patience our staff strives to provide. Our team takes great pride in going above and beyond for our guests, and it is rewarding to hear that Weronika, Anouk, and the rest of our staff made such a wonderful impression on you. We understand how stressful misplaced personal items can be, especially while traveling, and we're glad we could assist in safely retrieving your passports. Flexibility is key to a comfortable stay, and we're pleased that we could accommodate your needs with an early check-in, a grace period during check-out, and breakfast timing that suited your situation. We aim to ensure every guest leaves with positive memories, and your experience epitomizes the service we wish to offer. We look forward to welcoming you back soon. Kind regards, Team Novotel Maastricht Tel +31 43 361 1811 frontoffice@novotelmaastricht.com

Good stay

ملاحظة Tripadvisor 4.0/5

Velvon A Couples - تقييم TripAdvisor المعتمد

Stayed for 2 nights. Reception staff is helpful and welcoming. Room was good and comfortable bed. Window opens full (this was an advantage for us) and a fan was provided on request. Clean room and bathroom. Size of the room and bathroom is decent. Bathroom and toilet are separate. Jay Jay at restaurant is super amazing and loved his service. Hotel is slightly away from the city centre (about 1.5kms) and nothing around the hotel. Enjoyed our stay.

Dear Guest, Thank you for reviewing your recent experience. We are delighted to hear that our reception staff made a good impression with their helpful and welcoming demeanor, and it's wonderful to know that the comfort of your room and bed contributed positively to your experience with us. While we are pleased that you enjoyed the option to fully open the window and the additional fan provided, we regret to hear that our location did not fully meet your expectations. Novotel Maastricht is indeed a short distance from the city center and we hope this allowed you a pleasant opportunity to explore the surrounding areas. We also take pride in the cleanliness of our accommodations, ensuring that every guest has a tidy and well-maintained space throughout their stay. It is particularly gratifying to learn that Jay Jay's service at our restaurant left a lasting positive impact on your dining experience. We strive to offer exceptional service and it seems we have succeeded on this occasion. Although our hotel is set a bit away from the hustle and bustle, we trust that the tranquility of our location contributed to an overall enjoyable stay. We hope to welcome you back. All the best. Team Novotel Maastricht Tel +31 43 361 1811 frontoffice@novotelmaastricht.com

Bad service and staff.

ملاحظة Tripadvisor 1.0/5

johnandersson2019 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Extremely bad service! This hotel is below standard because some staff not all are very bad. This place is not worth to stay in. Stay somewhere else. This hotel need to change a lot to make it better.

Dear Nander, Thank you that you have taken the time to write a review about your stay with us. We would like to know more about the stay and your experience with our staff. As we can not find a booking that has been made under your last name, please help us to understand your experience in our hotel and get in contact with us through: frontoffice@novotelmaastricht.com. Hope to hear from you soon. We hope that you will allow us the opportunity to welcome you back in future. Best regards, Team Novotel Maastricht.

Its ok...

ملاحظة Tripadvisor 3.0/5

Travelchick20 تقييم TripAdvisor المعتمد

A one night stop over with a 20 min walk from the train station. Check in was easy, room comfortable enough. I would say it needs a bit more attention on cleaning and a fresh coat of paint would not hurt. I chose this hotel as the car rental agency was right around the corner and I was leaving early the next day.

Dear Guest, We are grateful to you for taking the time to send us this review. We appreciate your positive remarks about our convenient location and the ease of check-in. It's great to hear that our proximity to the car rental agency was beneficial for your early departure. We note your comments on room cleanliness and décor. Please rest assured that we take the upkeep of our rooms seriously, and we will address these points with our housekeeping and maintenance teams to ensure our standards are fully met. We're glad you found the room comfortable for your stay and hope you had a restful night before your onward journey. We hope to welcome you again in the future. Best wishes, Team Novotel Maastricht Tel +31 43 361 1811 frontoffice@novotelmaastricht.com

Excellent, Good price, Great Service, Easy Parking

ملاحظة Tripadvisor 4.0/5

BeppieChick Couples - تقييم TripAdvisor المعتمد

For the relatively cheap price this was an excellent one night stay in a superior double room. Bed was comfy, plenty of pillows, good seating, easy car parking (should be free), friendly and efficient service. We had a meal in the restaurant - the drinks and food came super quick and dinner was very tasty (fish n chips). The waiter / chef was awesome - friendly, efficient, professional, quick, multi tasker and well presented. Only one issue with our stay - we had to run the shower for about 5 or more minutes before it got to the right temperature - pressure wasn’t that great.

Dear Beppie, Thank you for your feedback. We are delighted to hear that you found our superior double room comfortable and appreciated the friendly and efficient service provided by our staff. It's great to know that you enjoyed your meal at our on-site restaurant, Restaurant Winners, and found the fish and chips to be very tasty. We apologize for the inconvenience you experienced with the shower temperature and pressure. We appreciate your feedback and will look into this matter to ensure a better experience for our future guests. Your satisfaction is important to us, and we are committed to providing a comfortable stay for all our guests. It would be a pleasure to have you return on a future occasion. Best regards, Team Novotel Maastricht Tel +31 43 361 1811 frontoffice@novotelmaastricht.com

بالاشتراك مع TripAdvisor

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جميع فنادقنا في Maastricht

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.