Hotel Mercure Salzburg City 4 stars

Customer review rating (ALL Rating) 4.5/5 1,463 reviews

Bayerhamerstrasse 14 a, 5020 SALZBURG, Austria

Hotel extras

  • An ALLSAFE certified hotel

  • Central location: only 10-15-minute walk to the attractions of Salzburg

  • Modern meeting facilities & fine restaurant "le sel" with terrace

  • Salzburg Central Station is only 900 meters away

  • Bus service between the hotel, city center & airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Your Mercure Salzburg City hotel has 121 comfortable non-smoking rooms in 3 categories. Here you will find the right room type for your stay:

Hotel location

Hotel Mercure Salzburg City

Bayerhamerstrasse 14 a
5020 SALZBURG
Austria

GPS:47.809379, 13.050953

Telephone +43 662 881438

Fax +43 662 871111411

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE SEL

Non contractual photo

2500 years of salt mining have shaped the state and its people and given our restaurant its name. Enjoy the cozy atmosphere of the "le sel" with dishes from regional and international cuisine.

Take advantage of our Flight + Hotel offers

Discover
Discover

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,463 reviews

TripAdvisor Rating  4.0/5  1,482 reviews

Certificate of excellence 2022

Weekend S.

Customer review rating 3.5/5

Eric's S. Friends - Confirmed reviews ALL

THe checking was so so... the knowlegde of Streetparking was not known, no one really cared or even wanted to be understand... only that it is a short time parking only! FYI - this not true on the weekend... Saturday is free for 3 hours and after 4 pm free until Monday morning. Only pushing to sell own parking for €18 is NOT customer friendly! Room was clean, Breakfast very nice, staff very friendly. Not sure what is was...7:30 am Sunday banging of metal close by...our guess , someone cleaning stairs and regularly hitting the railing :( - night over.

Dear Eric L., We very much appreciate your comments regarding your S. at the Hotel Mercure Salzburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Siess General Manager Mercure Salzburg City

Good stay

TripAdvisor rating 4.0/5

Sydneysider1112 Couples - TripAdvisor review

Staff were very welcoming and friendly throughout our whole stay. Stayed for 3 nights in a privilege room, which was spacious and clean. The a/c was set to 22 degrees C which was a little warm and couldn’t be reduced, I did ask reception. The hotel is located in a quiet, residential part of the city and takes a good 15 minutes to walk to the old town. Breakfast was excellent, with plenty of choice available. Overall we had a good stay at this hotel which is good value for money.

Dear guest, thank you very much for your good rating! We will pass on your positive feedback to our colleagues. It is nice to read that we were able to make a nice stay possible for you and would be very happy if we can welcome you again soon! Nice regards, Hotel Mercure Salzburg City

Pleasant stay!

Customer review rating 5.0/5

Jani O. Solo - Confirmed reviews ALL

Stayed two nights in mid-February 2023 and again early March 2023. Safe location. Really good check-in/out experience each stay. During my first stay, sweet treats awaited me in my room as a thanks for being an ALL member. Booked a superior room with king bed. Good breakfast (busy during peak breakfast hours). Easy walk to the train station and Schloss Mirabell from the hotel (about ten minutes).

Dear Mrs. O., We very much appreciate your comments regarding your stay at the Hotel Mercure Salzburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Siess General Manager Mercure Salzburg City

Good location

TripAdvisor rating 4.0/5

monroviaLIB TripAdvisor review

Stayed for two nights in mid-February 2023 and again early March 2023. Safe location. Good check-in/out experience each stay. Booked a superior room with king bed. During my first stay, sweet treats awaited me in my room as a thanks for being an ALL member. My room was clean and comfortable. Good breakfast (busy during peak breakfast hours). Easy walk to the train station and Schloss Mirabell from the hotel (about 10 minutes).

Dear guest, thank you very much for the good rating! We are very pleased about your positive experience in our hotel and we hope that we could welcome you again! Nice regards, Hotel Mercure Salzburg City

Very nice and well located hotel

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

This hotel is very pleasant, very well located a few minutes from the train station and the old town. Buses nearby. Very nice home. hearty breakfast and good quality restaurant. Well maintained and very clean rooms. Very good for a stay of a few days to visit this very pretty city.

Dear Lucien P., We very much appreciate your comments regarding your stay at the Hotel Mercure Salzburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Siess General Manager Mercure Salzburg City

In partnership with TripAdvisor

Other web-users rate our hotel

  • 484 reviews 9.2/10 Location
  • 662 reviews 7.5/10 Room
  • 671 reviews 8.7/10 Service
  • 11 reviews 6.3/10 WiFi
  • 421 reviews 9/10 Breakfast
  • 309 reviews 7.6/10 Cleanliness
  • 6 reviews 1.2/10 Wellness Area

Powered by Trustyou

All our hotels in Salzburg