Hotel Mercure Salzburg City 4 stars

TripAdvisor rating 4.0/5 1,364 reviews
Hotel Mercure Salzburg City
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Only 15 minutes' walk to the sights of Salzburg

  • Just a 10-minute walk from Salzburg's main train station

  • Free Internet access throughout the hotel and 2 IT terminals in the lobby

  • Bus parking right next to the hotel

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Gift shop/newspaper shop
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Tennis
  • Bicycles rental
Business services
  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Hotel Mercure Salzburg City

Bayerhamerstrasse 14 a
5020
salzburg
austria

Tel: +436628814380

Fax: (+43)662/871111411

Contact email

Check-in from 15h00

Check out up to 12h00

  • LINE 2 :   2 BAYERHAMERSTR.

  • LINE 21 :   21 PARACELSUSSTR.

  • BUS 2 :   BUS 2 BAYERHAMERSTR.

  • BUS 21 :   BUS 21 PARACELSUSSTR.

  • By plane

    MUNICH AIRPORT At 170km / 106.25 miles

  • By plane

    SALZBURG AIRPORT At 9km / 5.63 miles

  • By car

    SALZBURG NORD At 2km / 1.24 miles

  • By train

    HAUPTBAHNHOF At 1km / 0.63 miles

GPS :47.809379, 13.050953

Our accommodations

Choose the right type of room for your stay. All rooms feature air conditioning, a minibar, coffee and tea-making facilities and a laptop safe.

Standard Twin Room

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Superior Double Room

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Deluxe Room with king-size bed

  • Max. number of persons: 2
  • Area: From 20
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

LE SEL

Type of cuisine: International

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR RESTAURANT LE SEL

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 264

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 130 people

Find out more

Our guest reviews for
Hotel Mercure Salzburg City

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,731 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,364 reviews

Great position , Good rooms

TripAdvisor rating 4.0/5

derekm261 Couples - 17/01/2020 TripAdvisor review

This was the first time that we have stayed in Salzburg. The hotel reception was friendly and helpful, the position is good, within 10 mins walk to Mirabelle and 20 to the old town. The room was good overlooking to park. Parking was easy, overground or underground same price. Breakfast was excellent, good choice hot and cold. Two minor quibbles restaurant and bar were underused by residents for dinner and/or drinks and staff were not always present or available to deal with customers (one group gave up and bought drinks from reception). For some reason my booking went thriugh as 1 person B+B when it should have been 2. I added a my wife at €27 per night assuming this was B+B because normally a room is a room and was charged extra for her breakfast.

Dear Derek, thank you for your stay in our hotel and for your positive rating. We hope to welcome you and your friends once again. Best Regards, Mercure Salzburg City

Nice Hotel Near the Station

Customer review rating 4.4/5

Ad Solo - 14/01/2020 Confirmed reviews ALL

Nice Hotel near the Station. As expected from Mercure, the staff were cordial. The Breakfast Spread was nice. Clear & Modern Room & Toilet. Overall a nice experience. Will come back during next visit.

Dear Amit D., many thanks for your stay and kind feedback. It is allways a pleasure to receive such a great feedback and be sure I will share with my team. We are looking forward on your next stay with us and wish you all the best. Sincerely, Marcus Siess General Manager Mercure Salzburg City

Great location

TripAdvisor rating 4.0/5

JodiSS_12 Family - 14/01/2020 TripAdvisor review

Really well placed between Hauptbahnhof and the old city. Nice but smallish rooms are very well appointed and comfortable. The staff are really very helpful and friendly. I'd stay here again any time.

Dear Guest, We are glad that you had a beautful time in Salzburg. We are looking forward to welcoming you again in Salzburg. Kind regards

Easy access, nice and comfortable room, very friendly and helpful staff

Customer review rating 4.4/5

Jan Families - 12/01/2020 Confirmed reviews ALL

very good location - easy access from highway, but close to city center. The room was perfect big enough for three family member. The great detail was that right near our room was a couch, so when our baby fell asleep I could go with my wife on the couch to have chat, but stay close to our sleeping baby. The staff were very friendly, helpful and professional. Mainly restaurant and breakfast team. Maybe one of best team I ever met among Accor team.

Dear Jan S., many thanks for staying with us and for your kind feedback. To receive such a great feedback is always a pleasure and please, always FEEL WELCOME in Salzburg. With best regards Marcus Siess General Manager Mercure Salzburg City

Great stay

Customer review rating 4.4/5

Wan Couples - 11/01/2020 Confirmed reviews ALL

We checked in by Stan who was amazing and helpful, very friendly and you could appreciate her genuine service. We were provided with a great room with minibar included which was much appreciated. We were also recognised as Accor Gold members during check in. Free welcome drinks were also included, only wine and beer. No welcome gifts were provided. The room was spectacular and we were also provided late check out till 4pm, which was really good due to our late train departure. Stan and all the other staffs made our stay very pleasant.

Dear Wan Hoe G., first of all many thanks for staying with us and your kind feedback. Be sure I will share with my team and especially with Stan. Looking forward to welcome you again in Salzburg and wish you all the best. Marcus Siess General Manager Mercure Salzburg City

Very Comfortable

Customer review rating 4.4/5

Jarryd &. N. Couples - 11/01/2020 Confirmed reviews ALL

Only staying for the one night, as we were heading to the alps the following day. Hotel was extremely accommodating and even held our bag for a couple days before we returned for a short stop before continuing our honeymoon. Room was great, food was really nice and well priced too. Overall everyone was fantastic and friendly, and the chocolates and letter in our room for our honeymoon was really sweet. Look forward to returning one day!

Dear Jarryd Andrew K., many thanks for staying with us and congrats to you and your wife. To receive such a kind feedback is always a pleasure and please, always FEEL WLCOME in Salzburg. Wish you all the best and kind regards Marcus Siess General Manager Mercure Salzburg City

Lovely stopover in Salzburg

Customer review rating 4.4/5

Michelle M. Couples - 11/01/2020 Confirmed reviews ALL

We enjoyed a lovely night stay in Salzburg. The staff were very helpful and friendly which assisted us in making the most of our short time in this beautiful city. Our room was of good size for travellers and the bathroom was very modern with a generous sized shower. Overall, a very comfortable stay.

Dear Michelle M., many thanks for staying with us and for your kind feedback. Please allways FEEL WELCOME in Salzburg and hope to meet you soon again. With best regards from Salzburg Marcus Siess General Manager Mercure Salzburg City

Hotel experience

Customer review rating 4.4/5

Fatur Friends - 08/01/2020 Confirmed reviews ALL

It was very good, the staff at the check in counter was really nice and helpfull. The room was incredibly clean. The hotel located in a quiet area so it is a perfect place to stay.

Dear Fatur Salahudin A., many thanks for your stay at our Mercure Salzburg City and for your kind feedback. I t is always a pleasure to receive such positive comments and be sure we still will give our best to optimize our service every day. We are looking forward to welcome you again and I wish you all the best. Sincerely, Marcus Siess General Manager Mercure Salzburg City

Great stay, quick check-in and check-out.

Customer review rating 4.4/5

Kyle Friends - 31/12/2019 Confirmed reviews ALL

Staff were friendly at the counter and even along corridors. We managed to check in and check out very quickly. Found an insect (mosquito) on the curtain on the first day, and managed to kill it before it disturbed us. There was another insect (cockroach/beetle) on the 3rd night. Otherwise, room was clean and comfortable.

Dear Irene T., many thanks for your stay and feedback. Be sure me and my staff still work on our service quality and hope to welcome you again sometimes in Salzburg. Wish you a great new year and all the best. Sincerely, Marcus Siess General Manager Mercure Salzburg Central

Very enjoyable stay

Customer review rating 4.4/5

Anonymous Couples - 25/12/2019 Confirmed reviews ALL

We were able to leave our luggage until check in easy check in. very clean well appointed modern room with a small balcony. Friendly helpful staff

Dear Mrs. R., I highly appreciate your comments regarding your stay at the Hotel Mercure Salzburg City. It is always a pleasure to receive positive feedback. I will share your comments with the team because I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Sabrina Meyer GUest Relations & Social Media Relais

A good experience overall except for poor pillow quality

Customer review rating 4.4/5

Y. Z. Couples - 15/12/2019 Confirmed reviews ALL

A great stay overall. Our first time in a mecure hotel. Staff were friendly and accomodating. Rooms were clean. Only problem were the pillows. None of the pillows had any structure or support. They flattened the moment you lie on them. It would be great if you ensure the pillows have more down or cushioning in them

Dear Mr. Y., Thank you for taking the time to share your feedback regarding your stay at the Mercure Salzburg City. It would be a pleasure to welcome you back to our hotel soon. Best regards Sabrina Meyer Guest Relations & Social Media Relais
Customer review rating 4.4/5

Vassilios V. Families - 14/12/2019 Confirmed reviews ALL

A very nice and clean Hotel in a very good location with very nice, polite, friendly and helpful staff.

Dear Mr. V., We very much appreciate your comments regarding your stay at the Hotel Mercure Salzburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrina Meyer Guest Relations & Social Media Relais

Nice hotel and friendly staff

Customer review rating 4.4/5

M. L. Solo - 12/12/2019 Confirmed reviews ALL

A nice friendly hotel

Dear Mrs. M., Thank you for taking the time to share your feedback regarding your stay at the Mercure Salzburg City. It would be a pleasure to welcome you back to our hotel soon. Best regards Sabrina Meyer Guest Relations & Social Media Relais

Salzbourg- amazing

TripAdvisor rating 4.0/5

rodrigosalomoni Friends getaway - 09/12/2019 TripAdvisor review

The hotel is well located...10 min walking from the central station. The staff is absolutely professional and friendly. Rooms are comfortably, and sparling clean with all the amenities needed for a great stay in one of the most beautifulcities in the world.I will be returning soon!

Dear guest, I highly appreciate your comments regarding your stay at the Hotel Mercure Salzburg City. It is always a pleasure to receive positive feedback. I will share your comments with the team because I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Jan Meyer General Manager
Customer review rating 4.4/5

Bobm Solo - 01/12/2019 Confirmed reviews ALL

The hotel is close to the train station, about 10 minute walk. However it is much further away from the city center and the main attractions. The rooms are clean, spacious and fitted with safe and bar fridge. The staff at the reception and the restaurant are friendly and helpful. The breakfast selection is great, but the menu at the restaurant has been scaled down from my last visit there.

Dear Mr. M., Thank you for taking the time to share your feedback regarding your stay at the Mercure Salzburg City. It would be a pleasure to welcome you back to our hotel soon. Best regards Sabrina Meyer Guest Relations & Social Media Relais

Comfortable business hotel

TripAdvisor rating 4.0/5

867bm Solo travel - 01/12/2019 TripAdvisor review

The hotel is a short distance from the main train station and just within the walking distance to the center. The rooms are clean and comfortable. Both the reception and restaurant staff are friendly and helpful. Breakfast choice is great, dinner menu is ok with the emphasis on international dishes rather than Austrian.

Dear guest, Thank you for taking the time to share your feedback regarding your stay at the Mercure Salzburg City. It would be a pleasure to welcome you back to our hotel soon. Best regards Jan Meyer General Manager

Poor and quite expensive for what it offers

Customer review rating 4.4/5

Human B. Business - 28/11/2019 Confirmed reviews ALL

Poor breakfast Reception staff not too friendly Permanent noise (wheezing) in the room Price ratio quite low compared to other hotels in touristic cities from western Europe

Dear guest, Thank you for taking the time to tell us about your experience at the Hotel Mercure Salzburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Sabrina Meyer Guest Relations & Social Media Relais

good

Customer review rating 4.4/5

Anonymous Business - 28/11/2019 Confirmed reviews ALL

Good breakfast, newly repaired room, excellent supply of hot water (!!!), it was too cold in the room, no bathrobe and slippers - which is really needed, esp slippers

Dear Mrs. T., Thank you for taking the time to share your feedback regarding your stay at the Mercure Salzburg City. Please note that slippers are available at the reception. It would be a pleasure to welcome you back to our hotel soon. Best regards Sabrina Meyer Guest Relations & Social Media Relais

Great!

Customer review rating 4.4/5

Mj -. H. Couples - 25/11/2019 Confirmed reviews ALL

Staff was very helpful from check in to check out.

Dear Mrs. J., We highly appreciate your comments regarding your stay at the Hotel Mercure Salzburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team because I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Sabrina Meyer Guest Relations & Social Media Relais

nice room and staff

Customer review rating 4.4/5

Steve Couples - 18/11/2019 Confirmed reviews ALL

friendly staff at the desk, bar etc nice room

Dear Mr. D., Thank you for taking the time to share your feedback regarding your stay at the Mercure Salzburg City. It would be a pleasure to welcome you back to our hotel soon. Best regards Sabrina Meyer Guest Relations & Social Media Relais
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