Hotel Mercure Salzburg City 4 stars

great service

Good summer family deal. Flexible staff, walking distance from old town. Good experience despite Covid restrictions. We felt very welcome and comfortable.

Welcome was cold, Bed were not what expected Cleanliness in the room is not at good level (several points not clean and dusty)

This was a satisfactory stay with one exception. Upon check-in, we found our assigned room to be occupied by another party. This is an uncomfortable situation, especially when traveling internationally. Although an apology was provided, no other compensation was offered. For a smaller hotel in an international tourist destination, this type of oversight simply should not happen. Other than that, the hotel staff was very accommodating and informative. The bar and restaurant were excellent. The breakfast buffet was very good, including fresh squeezed orange juice.

The staff were really nice The location is around 10 minutes from the market area by walk The rooms are old but clean and quiet

First time in Salzburg for the music festival. This hotel proved to be the right choice. The room was clean and moderately designed. Nice bathroom. I got a comfortable room with garden view and no direct sun light during these hot days. The location is a walking distance to the old town and opera venues and also short walk to railway station. The breakfast was common standard, but sufficient with this price. I probably come again. Nevertheless the information about the equipment in the room was misleading, which I noted to the receptionist.

Good location, outside of the touristic places but close enough to go walking and enjoying the city. The bedroom and bathroom are good. The restaurant has an “old style” but it fits with the city ambience, however the breakfast is too expensive for the options proposed. Also, the service needs to be improved, not so good attendance in the restaurant and also during checkin.

Short stay, just one night to see "Jederman". The Hotel was excellent, location meant the city was within walking distance. Only experienced the breakfast buffet, excellent selection for all. The only complaints I have are the cellar garage park place - combined entrance and exit is narrow my tip park outside. There was only a single coffee machine at breakfast leading to queuing which is unacceptable in these Corona times.

Comfortable and quiet hotel.

This is a nice and charming small hotel on the periphery of Salzbourg, away from the tourist bustle of town. Cleaniness of the rooms could have been better, but the breakfast buffet was very good and the service personell very helpful and nice.

Great experience - services were excellent, late check-out was accommodated, and request for room in high floor was granted. Friendly front desk. Did not take breakfast so can't comment. Location-wise it is best if you're using Salzburg as the base, which was my case, as it is 10-min walking distance to the train station. If you'e there for Salzburg, you might want to stay closer to the center which is about 20 mins by foot. Would stay again!

was only one night there, but I was a welcomed guest; nice personnel, very friendly (including Bar Keeper - tip top!)

This was a standard Mercure hotel in Salzburg. The location is close to the train station thus a bit further away from the centre and the river of Salzburg. The rooms had been refurbished so it looked quite nice and new.

dark hotel and old building , need remodeling , good reaching , good parking , middle center , very clean , due the corona less service , less or no bar , diner was ok but very small menu , wine was OK

Stayed here for work, convenient location 5 minutes walk to the train station and still within a 20 minute walk to the city center. Quiet location, clean and comfortable room, breakfast buffet, friendly staff. Would stay again.