Hotel Mercure Salzburg City 4 stars

Customer review rating (ALL Rating) 4.6/5 1,362 reviews

Hotel Mercure Salzburg City - Image 1
Hotel Mercure Salzburg City - Image 2
Hotel Mercure Salzburg City - Image 3
Hotel Mercure Salzburg City - Image 4
Bayerhamerstrasse 14 a, 5020 SALZBURG, Austria

Description

Hotel extras

  • Enjoy your stay in a quiet location with a garden, terrace, and covered parking

  • Central location: only 10-15-minute walk to the attractions of Salzburg

  • Modern conferences and culinary delights at the restaurant 'Le Sel'

  • Salzburg Central Station is only 900 meters away

  • Bus service between the hotel, city center & airport

Our accommodation(s)

Hotel location

Hotel Mercure Salzburg City

Bayerhamerstrasse 14 a
5020 SALZBURG
Austria

GPS:47.809379, 13.050953

Telephone
Fax +43 662 871111411

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE SEL

Non contractual photo

2500 years of salt mining have shaped the state and its people and given our restaurant its name. Enjoy the cozy atmosphere of the Le Sel with dishes from regional and international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,362 reviews

TripAdvisor Rating  3.8/5  1,546 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Hani B. Business - Confirmed reviews ALL

First off, I was really satisfied by your hotel nice clean and professional. Thanks for the good job To make a good excellent, I have one small comment: The breakfast at 6-7 is really crowded! Even hard to find a seat. First, I suggest having more two spot tables. Many people occupied 4 seat table for single or two person use. Second, you need more human resource at that time. Your colleague were quick and responsible. But, still you need more people to help them and prepare the settings. But all in all, you are doing a good job. Thanks.

Dear H., Thank you for your kind words regarding your recent stay at Hotel Mercure Salzburg City. We are pleased to hear that you found our hotel nice and professional, and we appreciate your positive feedback about our team. We acknowledge your observations regarding the breakfast service during peak hours. Your suggestions about seating arrangements and staffing have been duly noted. We continuously strive to improve our guests experiences and your insights are invaluable in this process. Thank you once again for your feedback. We look forward to welcoming you back in the future. Best Regards Alexander Plochberger General Manager

Customer review rating 4.5/5

Jaqueline A. Business - Confirmed reviews ALL

well located, extremely nice staff, clean rooms and hotel overall, very welcoming. Easy check-in and check-out, no problems at all

Dear J., Thank you for sharing your positive experience at Hotel Mercure Salzburg City. We are delighted to hear that you appreciated our location and team. Your feedback on the check-in and check-out process is also greatly valued. We look forward to welcoming you back in the future. Best Regards Alexander Plochberger General Manager

Customer review rating 4.5/5

Rosalie L. Couples - Confirmed reviews ALL

Very comfortable except room temperature was a little hot were the controller in the room do not respond to lower temperature settings.

Dear R., Thank you for your feedback regarding your stay at Hotel Mercure Salzburg City. I am pleased to hear that you found our location convenient and your accommodations comfortable. I apologize for the inconvenience you experienced with the room temperature control, your comments will be valuable for our ongoing improvements and forwarded to our maintenance team. Best regards, Alexander Plochberger General Manager

Customer review rating 4.5/5

Andreas N. Couples - Confirmed reviews ALL

S. O.

Sehr geehrter Herr N., Vielen herzlichen Dank für Ihre freundliche Rückmeldung. Es freut uns sehr zu hören, dass Ihnen unser Hotel, die Ausstattung und die Lage gefallen haben. Danke auch für die netten Worte über unser bemühtes Team. Ihr Lob wird selbstverständlich gerne weitergegeben. Wir freuen uns darauf, Sie wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Alexander Plochberger General Manager

Customer review rating 4.5/5

A. S. A. Business - Confirmed reviews ALL

Very friendly, nice rooms and great breakfast My stay at this hotel was truly wonderful. From the moment I arrived, I was impressed by the incredibly friendly and attentive staff. Every team member we encountered was helpful, accommodating, and always had a smile, making us feel immediately welcome. The rooms were clean and nicely appointed. They offered a comfortable and pleasant space, perfect for relaxing after a day out. Everything was well-maintained and provided a good base for our stay. A definite highlight was the breakfast. The selection was excellent, offering a wide variety of fresh and delicious options to start the day right. The quality was consistently high, and the service during breakfast was also impeccable. We highly recommend this hotel and look forward to returning!

Dear A., Thank you for taking the time to share your positive experience at Hotel Mercure Salzburg City. We are delighted to hear that our friendly and attentive staff made a welcoming impression upon your arrival. It is always our goal to provide exceptional service to our guests. Your feedback regarding the breakfast selection is greatly appreciated, as we strive to offer a diverse and high-quality breakfast experience. We are grateful for your recommendation and look forward to welcoming you back on your next visit. Best regards A. Plochberger General Manager

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Other web-users rate our hotel

  • 577 reviews 9/10 Location
  • 699 reviews 7.8/10 Room
  • 776 reviews 8.7/10 Service
  • 10 reviews 9.2/10 WiFi
  • 260 reviews 7.6/10 Breakfast
  • 249 reviews 7.7/10 Cleanliness
  • 100 reviews 5.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.