Hotel Mercure Salzburg City 4 stars

2nd stay, ideal for stay in Salzburg if vicinity to railway station important, close enough to centre for pleasant walk and 5 minutes to airport bus (#2). Rooms and public areas of high standard, excellent varied breakfast.

quick check in and out service, but we forget our clothes in room, can you help me to find it, thanks.

The hotel is clean, near to the station and other tourism spots. Nice staff and even better than review wrote on the trip website. Thank you

Mercure hotels are always very satisfactory outside of France. In France, the hotels of this brand are rather old buildings, but outside France, it's the best pick for accommodation. It was definitely the case with this hotel in Salzburg City. Maybe I would have wished a more friendly personal at the desk. They do their job professionally, no question about that, but I missed a little bit warmth. Every time I was asking for something (I mean an information or a request, no claim), I had my response, but it was like I was bothering. The personal at the restaurant for breakfast or dinner was nicer.

The staying was okay. Only to problems When I arrived the room window was open and the room was really cold. I had a flying insect in my room and even after the cleaning day it was still there.

We found the Mercure very clean, great staff and a good location to walk into town, see the sights and find great food or attractions.

Purely chosen for membership reasons, level was as could be expected from Mercure. Little off center for old town and conference center although not really an issue as a good walk never hurt anyone. Staff very friendly and competent. Rooms rather small and a bit noisy, you can hear what's going on in the surrounding areas (in the hotel) Clean with all amenities there and a nice walk-in shower. Breakfast abundant. Restaurant and bar share same space and gives you the feel of a 'Stube'. Food and drinks = Good ! Check-in/out very smooth. Price/Quality = OK.

Was quite averige not great not bad

Expected good Mercure level, nice designed rooms, delicious breakfast.

Great reception, good parking , friendly staff, good breakfast. Minor issues bar and restaurant staff not as attentive as they might have been basically becasue there were few residents eating or drinking in the evening (At least one group gave up on the bar and bought drinks from reception). For some reason my B+B booking for 2 was only for one, I added my wife for €27 per night assuming this was B+B but was charged extra for her breakfast as well.

As a Diamond member, i was given slightly larger room which was very nice.

This was the first time that we have stayed in Salzburg. The hotel reception was friendly and helpful, the position is good, within 10 mins walk to Mirabelle and 20 to the old town. The room was good overlooking to park. Parking was easy, overground or underground same price. Breakfast was excellent, good choice hot and cold. Two minor quibbles restaurant and bar were underused by residents for dinner and/or drinks and staff were not always present or available to deal with customers (one group gave up and bought drinks from reception). For some reason my booking went thriugh as 1 person B+B when it should have been 2. I added a my wife at €27 per night assuming this was B+B because normally a room is a room and was charged extra for her breakfast.

Nice Hotel near the Station. As expected from Mercure, the staff were cordial. The Breakfast Spread was nice. Clear & Modern Room & Toilet. Overall a nice experience. Will come back during next visit.

Really well placed between Hauptbahnhof and the old city. Nice but smallish rooms are very well appointed and comfortable. The staff are really very helpful and friendly. I'd stay here again any time.

very good location - easy access from highway, but close to city center. The room was perfect big enough for three family member. The great detail was that right near our room was a couch, so when our baby fell asleep I could go with my wife on the couch to have chat, but stay close to our sleeping baby. The staff were very friendly, helpful and professional. Mainly restaurant and breakfast team. Maybe one of best team I ever met among Accor team.