Hotel Mercure Salzburg City 4 stars

Customer review rating 4.4/5 1,806 reviews
Hotel Mercure Salzburg City
See on a map
+ 21 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Only 15 minutes' walk to the sights of Salzburg

  • Just a 10-minute walk from Salzburg's main train station

  • Free Internet access throughout the hotel and 2 IT terminals in the lobby

  • Bus parking right next to the hotel

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Gift shop/newspaper shop
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Tennis
  • Bicycles rental
Business services
  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Hotel Mercure Salzburg City

Bayerhamerstrasse 14 a
5020
salzburg
austria

Tel: +436628814380

Fax: (+43)662/871111411

Contact email

Check-in from 15h00

Check out up to 12h00

  • LINE 2 :   2 BAYERHAMERSTR.

  • LINE 21 :   21 PARACELSUSSTR.

  • BUS 2 :   BUS 2 BAYERHAMERSTR.

  • BUS 21 :   BUS 21 PARACELSUSSTR.

  • By plane

    MUNICH AIRPORT At 170km / 106.25 miles

  • By plane

    SALZBURG AIRPORT At 9km / 5.63 miles

  • By car

    SALZBURG NORD At 2km / 1.24 miles

  • By train

    HAUPTBAHNHOF At 1km / 0.63 miles

GPS :47.809379, 13.050953

Our accommodations

Choose the right type of room for your stay. All rooms feature air conditioning, a minibar, coffee and tea-making facilities and a laptop safe.

Standard Twin Room

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Superior Double Room

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Deluxe Room with king-size bed

  • Max. number of persons: 2
  • Area: From 20
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

LE SEL

Type of cuisine: International

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR RESTAURANT LE SEL

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 264

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 130 people

Find out more

Our guest reviews for
Hotel Mercure Salzburg City

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,806 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,369 reviews

Nice hotel, ideal for railway station and airport bus

Customer review rating 4.4/5

Duncan Couples - 08/02/2020 Confirmed reviews ALL

2nd stay, ideal for stay in Salzburg if vicinity to railway station important, close enough to centre for pleasant walk and 5 minutes to airport bus (#2). Rooms and public areas of high standard, excellent varied breakfast.

Dear Duncan W., We very much appreciate your comments regarding your stay at the Hotel Mercure Salzburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Siess General Manager Mercure Salzburg City

nice experience in salzburg

Customer review rating 4.4/5

Suwei H. Couples - 07/02/2020 Confirmed reviews ALL

quick check in and out service, but we forget our clothes in room, can you help me to find it, thanks.

Dear Suwei h., We very much appreciate your comments regarding your stay at the Hotel Mercure Salzburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Siess General Manager Mercure Salzburg City

Great

Customer review rating 4.4/5

Subagio Solo - 05/02/2020 Confirmed reviews ALL

The hotel is clean, near to the station and other tourism spots. Nice staff and even better than review wrote on the trip website. Thank you

Dear Subagio T., many thanks for staying with us at Salzburg and for your kind feedback. It is allways a pleasure receive such a positive answer and we hope to welcome you again very soon. Sincerely, Marcus Siess General Manager Mercure Salzburg City

Nice rooms and well located

Customer review rating 4.4/5

Arthur Friends - 01/02/2020 Confirmed reviews ALL

Mercure hotels are always very satisfactory outside of France. In France, the hotels of this brand are rather old buildings, but outside France, it's the best pick for accommodation. It was definitely the case with this hotel in Salzburg City. Maybe I would have wished a more friendly personal at the desk. They do their job professionally, no question about that, but I missed a little bit warmth. Every time I was asking for something (I mean an information or a request, no claim), I had my response, but it was like I was bothering. The personal at the restaurant for breakfast or dinner was nicer.

Dear Arthur M., first of all thank you for staying with us in Salzburg and for answering our survey. Be sure I will share your feedback with my team and especially with my front desk team, so we are able to optimize our warm service quality. Hope to see you again sometimes and wish you all the best. Sincerely, Marcus Siess General Manager Mercure Salzburg City

It was okay

Customer review rating 4.4/5

Jona Business - 31/01/2020 Confirmed reviews ALL

The staying was okay. Only to problems When I arrived the room window was open and the room was really cold. I had a flying insect in my room and even after the cleaning day it was still there.

Dear Jona N., We very much appreciate your comments regarding your stay at the Hotel Mercure Salzburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Siess General Manager Mercure Salzburg City

Short visit to Salzburg

Customer review rating 4.4/5

Moeh Couples - 27/01/2020 Confirmed reviews ALL

We found the Mercure very clean, great staff and a good location to walk into town, see the sights and find great food or attractions.

Dear Maureen Ellen H., We very much appreciate your comments regarding your stay with us in Salzburg. It is always a pleasure to receive positive feedback and be sure, I will share your comments with my team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Siess General Manager Mercure Salzburg City

Acceptable level for stay of 3 days

TripAdvisor rating 4.0/5

Ivan W Business - 27/01/2020 TripAdvisor review

Purely chosen for membership reasons, level was as could be expected from Mercure. Little off center for old town and conference center although not really an issue as a good walk never hurt anyone. Staff very friendly and competent. Rooms rather small and a bit noisy, you can hear what's going on in the surrounding areas (in the hotel) Clean with all amenities there and a nice walk-in shower. Breakfast abundant. Restaurant and bar share same space and gives you the feel of a 'Stube'. Food and drinks = Good ! Check-in/out very smooth. Price/Quality = OK.

Pierrot

Customer review rating 4.4/5

Pierrot Business - 26/01/2020 Confirmed reviews ALL

Was quite averige not great not bad

Dear Pierre W., We very much appreciate your comments regarding your stay at the Hotel Mercure Salzburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Siess General Manager Mercure Salzburg City

Good location, nice offer for 2 rooms

Customer review rating 4.4/5

Liudmila Families - 19/01/2020 Confirmed reviews ALL

Expected good Mercure level, nice designed rooms, delicious breakfast.

Dear Lyudmila P., first of all thank you very much for staying with us and your feedback. It is always a pleasure to know satisfied guests and thats the best motivation for us. We are looking forward to welcome you again in Salzburg and I wish you all the best for 2020. Sincerely, Marcus Siess General Manager Mercure Salzburg City

Good rooms, good position

Customer review rating 4.4/5

Derekm Couples - 17/01/2020 Confirmed reviews ALL

Great reception, good parking , friendly staff, good breakfast. Minor issues bar and restaurant staff not as attentive as they might have been basically becasue there were few residents eating or drinking in the evening (At least one group gave up on the bar and bought drinks from reception). For some reason my B+B booking for 2 was only for one, I added my wife for €27 per night assuming this was B+B but was charged extra for her breakfast as well.

Dear Derek M., first of all thank you very much for staying with us and your feedback. It is always a pleasure to know satisfied guests and thats the best motivation for us. We are looking forward to welcome you again in Salzburg and I wish you all the best for 2020. Sincerely, Marcus Siess General Manager Mercure Salzburg City

Very nice room

Customer review rating 4.4/5

Mr. R. D. Friends - 17/01/2020 Confirmed reviews ALL

As a Diamond member, i was given slightly larger room which was very nice.

Dear Robert D., first of all I am really happy about your feedback and the chance to thank you directly from my side. It is always a pleasure to receive such a great feedback and be sure I will share with my team. We are looking forward to welcome you again in Salzburg and I wish you a great 2020. Sincerely, Marcus Siess General Manager Mercure Salzburg City

Great position , Good rooms

TripAdvisor rating 4.0/5

derekm261 Couples - 17/01/2020 TripAdvisor review

This was the first time that we have stayed in Salzburg. The hotel reception was friendly and helpful, the position is good, within 10 mins walk to Mirabelle and 20 to the old town. The room was good overlooking to park. Parking was easy, overground or underground same price. Breakfast was excellent, good choice hot and cold. Two minor quibbles restaurant and bar were underused by residents for dinner and/or drinks and staff were not always present or available to deal with customers (one group gave up and bought drinks from reception). For some reason my booking went thriugh as 1 person B+B when it should have been 2. I added a my wife at €27 per night assuming this was B+B because normally a room is a room and was charged extra for her breakfast.

Dear Derek, thank you for your stay in our hotel and for your positive rating. We hope to welcome you and your friends once again. Best Regards, Mercure Salzburg City

Nice Hotel Near the Station

Customer review rating 4.4/5

Ad Solo - 14/01/2020 Confirmed reviews ALL

Nice Hotel near the Station. As expected from Mercure, the staff were cordial. The Breakfast Spread was nice. Clear & Modern Room & Toilet. Overall a nice experience. Will come back during next visit.

Dear Amit D., many thanks for your stay and kind feedback. It is allways a pleasure to receive such a great feedback and be sure I will share with my team. We are looking forward on your next stay with us and wish you all the best. Sincerely, Marcus Siess General Manager Mercure Salzburg City

Great location

TripAdvisor rating 4.0/5

JodiSS_12 Family - 14/01/2020 TripAdvisor review

Really well placed between Hauptbahnhof and the old city. Nice but smallish rooms are very well appointed and comfortable. The staff are really very helpful and friendly. I'd stay here again any time.

Dear Guest, We are glad that you had a beautful time in Salzburg. We are looking forward to welcoming you again in Salzburg. Kind regards

Easy access, nice and comfortable room, very friendly and helpful staff

Customer review rating 4.4/5

Jan Families - 12/01/2020 Confirmed reviews ALL

very good location - easy access from highway, but close to city center. The room was perfect big enough for three family member. The great detail was that right near our room was a couch, so when our baby fell asleep I could go with my wife on the couch to have chat, but stay close to our sleeping baby. The staff were very friendly, helpful and professional. Mainly restaurant and breakfast team. Maybe one of best team I ever met among Accor team.

Dear Jan S., many thanks for staying with us and for your kind feedback. To receive such a great feedback is always a pleasure and please, always FEEL WELCOME in Salzburg. With best regards Marcus Siess General Manager Mercure Salzburg City

Great stay

Customer review rating 4.4/5

Wan Couples - 11/01/2020 Confirmed reviews ALL

We checked in by Stan who was amazing and helpful, very friendly and you could appreciate her genuine service. We were provided with a great room with minibar included which was much appreciated. We were also recognised as Accor Gold members during check in. Free welcome drinks were also included, only wine and beer. No welcome gifts were provided. The room was spectacular and we were also provided late check out till 4pm, which was really good due to our late train departure. Stan and all the other staffs made our stay very pleasant.

Dear Wan Hoe G., first of all many thanks for staying with us and your kind feedback. Be sure I will share with my team and especially with Stan. Looking forward to welcome you again in Salzburg and wish you all the best. Marcus Siess General Manager Mercure Salzburg City

Very Comfortable

Customer review rating 4.4/5

Jarryd &. N. Couples - 11/01/2020 Confirmed reviews ALL

Only staying for the one night, as we were heading to the alps the following day. Hotel was extremely accommodating and even held our bag for a couple days before we returned for a short stop before continuing our honeymoon. Room was great, food was really nice and well priced too. Overall everyone was fantastic and friendly, and the chocolates and letter in our room for our honeymoon was really sweet. Look forward to returning one day!

Dear Jarryd Andrew K., many thanks for staying with us and congrats to you and your wife. To receive such a kind feedback is always a pleasure and please, always FEEL WLCOME in Salzburg. Wish you all the best and kind regards Marcus Siess General Manager Mercure Salzburg City

Lovely stopover in Salzburg

Customer review rating 4.4/5

Michelle M. Couples - 11/01/2020 Confirmed reviews ALL

We enjoyed a lovely night stay in Salzburg. The staff were very helpful and friendly which assisted us in making the most of our short time in this beautiful city. Our room was of good size for travellers and the bathroom was very modern with a generous sized shower. Overall, a very comfortable stay.

Dear Michelle M., many thanks for staying with us and for your kind feedback. Please allways FEEL WELCOME in Salzburg and hope to meet you soon again. With best regards from Salzburg Marcus Siess General Manager Mercure Salzburg City

Hotel experience

Customer review rating 4.4/5

Fatur Friends - 08/01/2020 Confirmed reviews ALL

It was very good, the staff at the check in counter was really nice and helpfull. The room was incredibly clean. The hotel located in a quiet area so it is a perfect place to stay.

Dear Fatur Salahudin A., many thanks for your stay at our Mercure Salzburg City and for your kind feedback. I t is always a pleasure to receive such positive comments and be sure we still will give our best to optimize our service every day. We are looking forward to welcome you again and I wish you all the best. Sincerely, Marcus Siess General Manager Mercure Salzburg City

Great stay, quick check-in and check-out.

Customer review rating 4.4/5

Kyle Friends - 31/12/2019 Confirmed reviews ALL

Staff were friendly at the counter and even along corridors. We managed to check in and check out very quickly. Found an insect (mosquito) on the curtain on the first day, and managed to kill it before it disturbed us. There was another insect (cockroach/beetle) on the 3rd night. Otherwise, room was clean and comfortable.

Dear Irene T., many thanks for your stay and feedback. Be sure me and my staff still work on our service quality and hope to welcome you again sometimes in Salzburg. Wish you a great new year and all the best. Sincerely, Marcus Siess General Manager Mercure Salzburg Central
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in salzburg