Hotel Mercure Salzburg City 4 stars

Customer review rating (ALL Rating) 4.6/5 1,359 reviews

Hotel Mercure Salzburg City - Image 1
Hotel Mercure Salzburg City - Image 2
Hotel Mercure Salzburg City - Image 3
Hotel Mercure Salzburg City - Image 4
Bayerhamerstrasse 14 a, 5020 SALZBURG, Austria

Description

Hotel extras

  • Enjoy your stay in a quiet location with a garden, terrace, and covered parking

  • Central location: only 10-15-minute walk to the attractions of Salzburg

  • Modern conferences and culinary delights at the restaurant 'Le Sel'

  • Salzburg Central Station is only 900 meters away

  • Bus service between the hotel, city center & airport

Our accommodation(s)

Hotel location

Hotel Mercure Salzburg City

Bayerhamerstrasse 14 a
5020 SALZBURG
Austria

GPS:47.809379, 13.050953

Telephone
Fax +43 662 871111411

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE SEL

Non contractual photo

2500 years of salt mining have shaped the state and its people and given our restaurant its name. Enjoy the cozy atmosphere of the Le Sel with dishes from regional and international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,359 reviews

TripAdvisor Rating  3.8/5  1,546 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Lucian B. Couples - Confirmed reviews ALL

Good location, very good personnel and quality service

Dear L., Thank you for your kind words regarding your recent stay at Hotel Mercure Salzburg City. We are pleased to hear that you enjoyed our location, as well as the quality of our service. Your feedback is greatly appreciated. Best Regards Alexander Plochberger General Manager

Customer review rating 4.5/5

Evaristo M. D. J. M. Couples - Confirmed reviews ALL

A repetir.

Dear E., Thank you for your positive feedback regarding our location and rooms. We are pleased to know you had a pleasant stay and look forward to welcoming you back in the future. Best Regards Alexander Plochberger General Manager

Customer review rating 4.5/5

Bleddyn D. Couples - Confirmed reviews ALL

Great welcome, superbly helpful staff, welcome biscuits and handwritten note are a quality touch and much appreciated!

Dear B., Thank you for your kind words regarding your recent stay at Hotel Mercure Salzburg City. We are delighted to hear that you appreciated the warm welcome and the thoughtful touches provided by our staff. Your feedback motivates us to continue delivering exceptional service. We are looking forward to welcome you again! Best Regards Alexander Plochberger General Manager

Customer review rating 4.5/5

Leanne E. Friends - Confirmed reviews ALL

Well located near good transport links. Clean, friendly staff and good sized rooms.

Dear L., Thank you for your kind words regarding your recent stay at Hotel Mercure Salzburg City. We are delighted to hear that you appreciated our convenient location and the friendliness of our staff. Your feedback is greatly valued and encourages us to maintain our high standards. We are looking forward to welcome you again! Best Regards Alexander Plochberger General Manager

Customer review rating 4.0/5

Jan D. O. Friends - Confirmed reviews ALL

Good enough but it was challenging to get in touch with the hotel for request services like room cleaning, additional towels etc. the new QR code system isn’t very good. Plus, there should ALWAYS still be a phone in the room for easy contact.

Dear J., Thank you for your feedback regarding your recent stay. You can be assured that I will forward your comment regarding our new communication system and we will discuss that internally, in order to make improvements. Your insights are valuable as we continuously seek to improve our guest experience. Once again thank you for your stay and the feedback. Best Regards Alexander Plochberger General Manager

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Other web-users rate our hotel

  • 580 reviews 9/10 Location
  • 701 reviews 7.8/10 Room
  • 772 reviews 8.8/10 Service
  • 9 reviews 7.5/10 WiFi
  • 264 reviews 7.6/10 Breakfast
  • 253 reviews 7.7/10 Cleanliness
  • 99 reviews 5.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.