Hotel Mercure Salzburg City 4 stars

We found the Mercure very clean, great staff and a good location to walk into town, see the sights and find great food or attractions.

Purely chosen for membership reasons, level was as could be expected from Mercure. Little off center for old town and conference center although not really an issue as a good walk never hurt anyone. Staff very friendly and competent. Rooms rather small and a bit noisy, you can hear what's going on in the surrounding areas (in the hotel) Clean with all amenities there and a nice walk-in shower. Breakfast abundant. Restaurant and bar share same space and gives you the feel of a 'Stube'. Food and drinks = Good ! Check-in/out very smooth. Price/Quality = OK.

Was quite averige not great not bad

Expected good Mercure level, nice designed rooms, delicious breakfast.

Great reception, good parking , friendly staff, good breakfast. Minor issues bar and restaurant staff not as attentive as they might have been basically becasue there were few residents eating or drinking in the evening (At least one group gave up on the bar and bought drinks from reception). For some reason my B+B booking for 2 was only for one, I added my wife for €27 per night assuming this was B+B but was charged extra for her breakfast as well.

As a Diamond member, i was given slightly larger room which was very nice.

This was the first time that we have stayed in Salzburg. The hotel reception was friendly and helpful, the position is good, within 10 mins walk to Mirabelle and 20 to the old town. The room was good overlooking to park. Parking was easy, overground or underground same price. Breakfast was excellent, good choice hot and cold. Two minor quibbles restaurant and bar were underused by residents for dinner and/or drinks and staff were not always present or available to deal with customers (one group gave up and bought drinks from reception). For some reason my booking went thriugh as 1 person B+B when it should have been 2. I added a my wife at €27 per night assuming this was B+B because normally a room is a room and was charged extra for her breakfast.

Nice Hotel near the Station. As expected from Mercure, the staff were cordial. The Breakfast Spread was nice. Clear & Modern Room & Toilet. Overall a nice experience. Will come back during next visit.

Really well placed between Hauptbahnhof and the old city. Nice but smallish rooms are very well appointed and comfortable. The staff are really very helpful and friendly. I'd stay here again any time.

very good location - easy access from highway, but close to city center. The room was perfect big enough for three family member. The great detail was that right near our room was a couch, so when our baby fell asleep I could go with my wife on the couch to have chat, but stay close to our sleeping baby. The staff were very friendly, helpful and professional. Mainly restaurant and breakfast team. Maybe one of best team I ever met among Accor team.

We checked in by Stan who was amazing and helpful, very friendly and you could appreciate her genuine service. We were provided with a great room with minibar included which was much appreciated. We were also recognised as Accor Gold members during check in. Free welcome drinks were also included, only wine and beer. No welcome gifts were provided. The room was spectacular and we were also provided late check out till 4pm, which was really good due to our late train departure. Stan and all the other staffs made our stay very pleasant.

Only staying for the one night, as we were heading to the alps the following day. Hotel was extremely accommodating and even held our bag for a couple days before we returned for a short stop before continuing our honeymoon. Room was great, food was really nice and well priced too. Overall everyone was fantastic and friendly, and the chocolates and letter in our room for our honeymoon was really sweet. Look forward to returning one day!

We enjoyed a lovely night stay in Salzburg. The staff were very helpful and friendly which assisted us in making the most of our short time in this beautiful city. Our room was of good size for travellers and the bathroom was very modern with a generous sized shower. Overall, a very comfortable stay.

It was very good, the staff at the check in counter was really nice and helpfull. The room was incredibly clean. The hotel located in a quiet area so it is a perfect place to stay.

Staff were friendly at the counter and even along corridors. We managed to check in and check out very quickly. Found an insect (mosquito) on the curtain on the first day, and managed to kill it before it disturbed us. There was another insect (cockroach/beetle) on the 3rd night. Otherwise, room was clean and comfortable.