Hotel Mercure Salzburg City 4 stars

Customer review rating (ALL Rating) 4.6/5 1,543 reviews

Hotel Mercure Salzburg City - Image 1
Hotel Mercure Salzburg City - Image 2
Hotel Mercure Salzburg City - Image 3
Hotel Mercure Salzburg City - Image 4
Bayerhamerstrasse 14 a, 5020 SALZBURG, Austria

Description

Hotel extras

  • Central location: only 10-15-minute walk to the attractions of Salzburg

  • Modern meeting facilities & fine restaurant "le sel" with terrace

  • Salzburg Central Station is only 900 meters away

  • Bus service between the hotel, city center & airport

Our accommodation(s)

Hotel location

Hotel Mercure Salzburg City

Bayerhamerstrasse 14 a
5020 SALZBURG
Austria

GPS:47.809379, 13.050953

Telephone
Fax +43 662 871111411

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE SEL

Non contractual photo

2500 years of salt mining have shaped the state and its people and given our restaurant its name. Enjoy the cozy atmosphere of the Le Sel with dishes from regional and international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,543 reviews

TripAdvisor Rating  4.0/5  1,534 reviews

Ok stay.

Customer review rating 3.5/5

Paul Families - Confirmed reviews ALL

Photo of hotel does not correctly show the look of the hotel. Sneaky use of lighting makes the hotel look much better than it is. Hotel breakfast was a disgrace for the money.

Dear Mr. W., I would like to take this opportunity to thank you personally for your stay with us and the trust you have placed in us. I am very sorry that we did not fulfil this trust and we are currently in the process of planning changes and renovations to our breakfast and restaurant and then implementing them in 2025. It would therefore be a great pleasure if you could see the changes for yourself during another stay with us and as a small compensation for the inconvenience, I would like to credit your ALL account with 500 points. On behalf of the entire team, I would like to take this opportunity to wish you a Merry Christmas and all the best. Sincerely, Marcus Siess General Manager Mercure Salzburg City Bayerhamerstraße 14a 5020 Salzburg Österreich T +43 (0) 662 88 14 38 E-mail : ma…

Good stay for short time

Customer review rating 5.0/5

Mara Couples - Confirmed reviews ALL

Very nice staff perssonel. Very well location, 15 minutes walking destance to old town centre.

Dear Mrs. J., first of all I want to thank you for staying with us and for your trust, as well as for your kind feedback. It would be a pleasure for us to welcome you again in Salzburg in the nearby future and I wish you all the best. Sincerely, Marcus Siess General Manager Mercure Salzburg City Bayerhamerstraße 14a 5020 Salzburg Österreich T +43 (0) 662 88 14 38 E-mail : ma…

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Very helpful staff just one little issue was we didn’t get our tea and coffee replenished

Dear Mrs. R., I would like to take this opportunity to thank you personally for your stay with us and the trust you have placed in us. On behalf of the entire team, I would like to take this opportunity to wish you a Merry Christmas and all the best. Sincerely, Marcus Siess General Manager Mercure Salzburg City Bayerhamerstraße 14a 5020 Salzburg Österreich T +43 (0) 662 88 14 38 E-mail : ma…

Comfortable and thoughtful

Customer review rating 5.0/5

Stan Couples - Confirmed reviews ALL

Welcoming stay. Everyone was great!

Dear Mr. S., it was a pleasure for us to welcome you in Salzburg and many thanks for your trust and for taking the time giving us a feedback. For sure we still will work on the optimization of our service quality and it would be a honor to welcome you again in the future. Sincerely, Marcus Siess General Manager Mercure Salzburg City Bayerhamerstraße 14a 5020 Salzburg Österreich T +43 (0) 662 88 14 38 E-mail : ma…

Great hotel but a bit far from the Christmas markets.

Customer review rating 4.0/5

Joe Families - Confirmed reviews ALL

Everything in the hotel was perfect. I would have liked to be closer to the Christmas markets. The parking was great.

Dear Mr. C., on behalf of the entire hotel team, I would like to thank you very much for your stay at our hotel and for your complimentary feedback. It would be a great pleasure for us if we could welcome you back soon and until then I wish you all the best. With best regards Marcus Siess General Manager Mercure Salzburg City Bayerhamerstraße 14a 5020 Salzburg Österreich T +43 (0) 662 88 14 38 E-mail : ma…

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Other web-users rate our hotel

  • 615 reviews 9.1/10 Location
  • 768 reviews 8/10 Room
  • 838 reviews 8.9/10 Service
  • 16 reviews 7.6/10 WiFi
  • 397 reviews 8.2/10 Breakfast
  • 294 reviews 7.8/10 Cleanliness
  • 106 reviews 5.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.