it is a convenient located hotel, in a quiet place in Marseille. Rooms are quite ok, architecture is average and breakfast also. Very close to Faro Palace where I had the conference. The room was large but definitely need renovation, especially at the windows system. Internet was pretty much ok, but the telephone signal was weak.

the hotel needs to be refreshed, (at least Rooms).even if the rooms are clean.the menu could also include more options, more soups and fruits.desserts for kids menu should include fruits well. (not only ice cream and chocolates)

Having booked this hotel, for our 4 night break, and then read some reviews It crossed my mind that I should cancel.Extremely pleased that I didn't. This hotel was excellent in all respects.Overall it is typical of a lot of Novotels and was spotlessly clean in all areas, with good facilities including bar and restaurant. The service was given willingly and always with a smile. One person in particular stood out " Patrick" who is clearly a jack of all trades but carries out all duties to a first class standard. Several others also also merit praise, especially the young lady (sorry I have mislaid her name) who checked us out when leaving. This hotel receives a ten from me and we shall return in the future.

Very nice hotelClean, well located, nice view from the restaurant. The parking was expensive (22 Euro x day) but at least was available. Easy to get the bus to the city center and a nice park and city view is just 5 min close by. Well recommended by families.. The pool is a little bit small but it was ok, just requires a better cleaning around the entrance and space to walk around the pool.

Very nice hotel, excellent facilities and service throughout the hotel - every request was met with a smile willingness to help. Very good location, short walk from the port and bars, amazing views and very nice pool, spa and the terrace area. Will be back soon!! :)

Marseille offers a spectrum of different situations. At one end it offers a mix of gritty, urban, decay, and at the opposite end of the spectrum, sophisticated French chic. This hotel is the chic side of this spectrum. The staff on reception were very professional and helpful. The room service team were excellent and made our visit feel very luxurious. The only area for improvement would be with regards to the harbour views. As customers it would be nice if bar drinks could be enjoyed in the restaurant area with views of the harbour. We were excluded from this zone as we were not eating. The restaurant was virtually empty at the time and so this seemed a little petty. This harbour view is the greatest asset of this hotel, it is a shame that customers are prevented from sitting here just to enjoy the view!!!

Hotel is nicely located. Has parking. Rooms are standard novotel. Restaurant is good. Wifi is quick and easy. You have diferent options for breakfast, which is convenient if you don't want the full buffet.

Very good location at the head of Vieux Port, which it shares with its co-joined sister Sofitel Hotel, Excellent views from the restaurant and, I suspect, from bedrooms on the opposite side of the corridor from our room. That was 6415 which looked out onto the grassy Pharo park. Our room was a typical Novotel one with double bed and convertible settee. Limited clothes storage. Bathroom had a high-sided bath, with a wonky showed (held in place by black sticky tape) and no rail to support getting in and out. Room was cleaned very well each day, though no notice was taken of our observance of the re-use towels daily. Breakfast buffet was well laid out, though we missed a selection of French cheeses and any sign of fishes. The hotel was busy with delegates to a conference organised with an Abbviers label. We were disappointed that we were not given a room with shower despite repeating at check in our difficulty with high baths, only to be told on check out they had plenty of shower-only rooms (maybe the Conference had bagged them) Overall, the hotel is looking a bit tired and ready for s refurb. As a Platinum Accor-card holder I stay in a lot of Group hotels. This was one of the poorest recently. We stayed 4 days and I have to say we saw no obvious management presence; we had the same thought on a previous stay

This hotel has two halves. If you have the harbour view the vista is tremendous. The view is also seen from the breakfast room and swimming pool. The pool is very nice, the breakfast excellent and the barman very enthusiastic to make an N'Dricks

It was an amazing stay from them very first minute, every query was responded quickly and to satisfaction. The room was of a decent size, cleaned every day, breakfast was lovely with an amazing view. Kids enjoyed heated pool and stayed in until 9pm. They also enjoyed the entertainment table and we were able to relax in the bar nearby. We very much enjoyed the city and I think the comfort of the hotel played an important role:) many thanks!

This is a beautiful property in the Vieux Port section of Marseille, just a short walk away from great dining and activities. The rooms are nicely appointed and the views of the old city are spectacular. Parking is easy if you are driving. The Pool Bar serves very good informal food and has a good selection of wines and beers. I highly recommend this hotel for anyone staying in Marseille.

The full experience at this hotel was awesome. From the online booking, checking and actually arrival everything was flawlessly executed. A great hotel. Its worth the few extra euros for the vie of the Vieux Port. Highly recommended.

Recently stayed at Novotel Marseille Vieux Port. The hotel was 20 years old not new as other novotel I stayed in. Not a good stay. Breakfast was not having lot of choices. Overall Not a good experience.

This Hotel is adjacent to the Sofitel and is clearly the poor cousin. The entrance is depressing with little signage and totally ungracious. The front desk staff are poorly informed on the basic issues a traveler needs (transit and taxi fares). There is no information in the room on any of the hotel services including dining facilities, bar hours, swimming pool etc. There does not appear to be any shared information about shared amenities with the adjacent Sofitel. You really get the feeling that nobody cares and it is just a corporate dormitory. Our room had a bathtub that was badly in need of repair. We will not return.

If you are looking for luxury, you should probably choose the Sofitel (which is next door), but for a better price and a no-nonsense, decent place to stay, the Novotel is perfect. The breakfast buffet is excellent and if you ask, there are fantastic views of the old port from some of the rooms. The service, both at the front desk and room service are friendly and terrific ... it does help to speak French though-you are in the South of France!