Hotel Mercure Marseille Canebière Vieux-Port bintang 4

Catatan tamu Avis (Peringkat ALL) 4.6/5 992 ulasan

Hotel Mercure Marseille Canebière Vieux-Port - Image 1
Hotel Mercure Marseille Canebière Vieux-Port - Image 2
Hotel Mercure Marseille Canebière Vieux-Port - Image 3
Hotel Mercure Marseille Canebière Vieux-Port - Image 4
48 La Canebiere, 13001 Marseille, Prancis

Deskripsi

Keistimewaan hotel

  • Berada tepat di pusat kota, ideal untuk singgah di Marseille.

  • 5 menit jalan kaki dari Old Port dan 10 menit dari Stasiun Kereta Api St-Charles.

  • Ruang khusus untuk seminar dan pertemuan bisnis

  • Bersertifikat Green Key

Akomodasi kami

Lokasi hotel

Hotel Mercure Marseille Canebière Vieux-Port

48 La Canebiere
13001 Marseille
Prancis

GPS:43.296986, 5.379321

Telepon
Fax +33 4 65 58 56 92

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Café Le Capucin

Café kami yang terletak di dekat Old Port siap menyambut Anda dengan pilihan minuman dan kue buatan sendiri. Kafe ini memiliki area dalam ruang dan teras kecil.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.6/5  992 ulasan

Peringkat TripAdvisor  4.1/5  199 ulasan

Great location, but a bit cold and clinical

Catatan Tripadvisor 3.0/5

Nicolas J Ulasan TripAdvisor tersertifikasi

The location on La Canebière is excellent. It is an unpretentious hotel that gets the job done if you just need a place to sleep. That said, the atmosphere feels a bit cold and clinical; it lacks warmth and character. Functional, but impersonal.

Propreté, gentillesse et bon petit-déjeuner

Catatan Tripadvisor 5.0/5

Soumia K Ulasan TripAdvisor tersertifikasi

Great hotel with very friendly staff. The rooms are clean, and while the area can be a little noisy, that’s Marseille and La Canebière, it’s part of the charm. The location is excellent, within walking distance of the Old Port if you want to catch a boat and enjoy the beaches. The breakfast area is also very good, with a wide variety of food choices to suit different tastes. Sherazad, the breakfast manager, went above and beyond, not only doing her job exceptionally well but also taking the time to suggest places to visit and helping us navigate the city. Her kindness made a real difference in our stay.

Bonjour, Nous vous remercions sincèrement pour votre évaluation positive et vos aimables commentaires concernant votre séjour à l'Hôtel Mercure Marseille Canebière Vieux-Port. Nous sommes ravis d'apprendre que vous avez trouvé notre personnel amical et que vous avez apprécié la propreté de nos chambres. Il est également gratifiant de savoir que le petit-déjeuner a répondu à vos attentes et que notre responsable, Sherazad, a su rendre votre expérience encore plus agréable en vous conseillant sur les lieux à visiter. Nous sommes fiers de notre équipe qui s'efforce d'offrir un service exceptionnel à nos clients. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Marseille. Cordialement, Hôtel Mercure Marseille Canebière Vieux-Port

Adrien & Lorenzo , wow!

Catatan Tripadvisor 5.0/5

Coastal55288954115 Couples - Ulasan TripAdvisor tersertifikasi

I have recently stayed in this hotel, the room is lovely , the hotel is comfortable, slept really good , buffet breakfast was lovely for those who want something stress free. Despite what some reviews say , this was overall a good experience , the location is ideal , walking distance to main touristic attractions. Of course like any big city you will see that there are certain characters hanging about the place but the police station is right up the street from the hotel, and the police is often patrolling up and down. After a stressful and difficult arrival in France , Lorenzo welcomed us at reception. His calm demeanour was contagious immediately, he was a pleasure to deal with. Adrien was fantastic. Any query I had , he would get down to immediately without hesitation. I am a light sleeper and got moved to a lovely comfortable and noise free room in 0.2 seconds after requesting it. He is a professional and he will get far in his career & life. He maintains a professional profile and works hard. Most importantly, these two employees went beyond their area of work as they helped me track down my suitcase that I had left at the airport.. they were so tempestive in resolving this , Adrien dealt on the phone with the conversation as my French is not good enough, Lorenzo also assisted. After less a than an hour he had made sure our suitcase was put aside safely aside for us and easy to pick up the next day. I can’t say thank you enough. Adrien sei grandioso! This goes with saying all the other staff was also amazing. A girl at reception whose name I don’t remember, gave me amazing recommendations for a good crème brûlée! She was 10/10. Please tell them.

Deeply disappointing

Catatan Tripadvisor 1.0/5

Derek M Friends getaway - Ulasan TripAdvisor tersertifikasi

The hotel looks fine, but I regret booking and staying here. The area immediately around the hotel is run down and feels dodgy, but the real issue is the hotel management. They claim the rooms (windows) are sound proofed. They are not. You can hear street noise from 6am. But the noise internally is just as bad. Those the room fitting are very new, when a room door along our corridor closed, our room door shook. The rooms look well but are impractical. There is very little clothes storage. No presses or drawers. No work desk, so impossible to do any work. Sockets inconveniently located. Reception staff and management are indifferent and we saw no security staff at night, though some reviews claim there is security staff. Too expensive for very poor service. Avoid this hotel.

Dear Sir, We would like to sincerely apologize for the disappointing experience you had during your stay at our hotel. We attach great importance to customer experience and regret that the soundproofing of the rooms did not meet your expectations. We will address this issue with our management team to ensure a more comfortable stay for our guests. Additionally, we appreciate your feedback regarding the lack of storage space and uncomfortable location of electrical outlets in the room. Your feedback is valuable to us and we will take it into consideration for future improvements. We are sorry to learn about your perception of the area surrounding the hotel and the service provided by our staff regarding your late check-out request. Please note that we have discussed these points in depth and discussed them with you directly. Please be assured that your comments on safety have been taken seriously, and we are strengthening our efforts in these crucial areas. We can assure you that we have an optimum security service with human and technical resources in place. We value your feedback and will work diligently to improve the overall customer experience. Thank you for bringing these issues to our attention. We hope to have the opportunity to serve you better in the future. Sincerely, Hotel Mercure Marseille Canebière Vieux-Port

Next to port

Catatan Tripadvisor 4.0/5

maria_krasa Ulasan TripAdvisor tersertifikasi

We stayed in this hotel for one night. It has a good location, next to the port. And it's rather noisy but in the night we could sleep well. I liked the idea of a small breakfast for 9 Euro as I dont want to eat too much in the morning. I hope it will come in many hotels soon

Dear madame, thank you for sharing your experience. We are delighted to hear that you appreciated our hotel's location near the port and that you found our breakfast option suitable for your needs. We value your feedback and hope to welcome you back in the future. Warm regards, Hôtel Mercure Marseille Canebière Vieux-Port

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 655 ulasan 8.7/10 Lokasi
  • 754 ulasan 7.4/10 Kamar
  • 734 ulasan 9/10 Pelayanan
  • 439 ulasan 6.8/10 Kenyamanan
  • 386 ulasan 8.6/10 Sarapan
  • 264 ulasan 7.6/10 Kebersihan
  • 171 ulasan 8.4/10 Suasana
  • 18 ulasan 3/10 Minuman

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di MARSEILLE

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.