Hotel ibis Styles Marseille Vieux Port bintang 3

I booked 2 rooms for 3 nights at the beginning of August 2021 and everything was just fine. Rooms was relatively large and clean , staff very friendly and politely and breakfast was good. The hotel is well positioned - only 300 meters far away from the port. From the street the hotel is not quite impressive but overall is a true bargain - cheap, clean and well placed.1 Rooms are exactly like in pictures and the elevator ... well... is unique.

I arrived late in the evening hence the receptionist should have known about the last guest for that day. Still it took him five minutes to figure out which room to assign to me. Finally he gave me a room which was … already taken!!! Still the key card was able to open the room. Luckily the other guest wasn't in his room (despite the late evening). Guess what shock he/she had become when a stranger opens the room door late in the evening? The receptionist apologized but again needed 5min to figure out a new room. Simply UNPROFESSIONAL! Breakfast buffet in the morning was OK.