Hotel Mercure Marseille Centre Vieux Port bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 6.126 ulasan

Hotel yang disetujui ALLSAFE

Pesan informasi

Hotel Mercure Marseille Centre Vieux Port
Melihat pada peta
+ 19 Layanan

Keistimewaan hotel

  • Berlabel ALLSAFE oleh Bureau Véritas

Lokasi hotel

Hotel Mercure Marseille Centre Vieux Port

1 rue Neuve Saint Martin
13001 marseille

Faks: (+33)4/96172233

Check-in dari 12h00

Check out sampai 12h00





  • Dengan pesawat

    MARSEILLE PROVENCE Pada 25km / 15 mil

  • Dengan kereta

    SAINT CHARLES Pada 2km / 1,24 mil

GPS:43.298807, 5.375029

Layanan hotel

Check-in dari - Check out sampai

  • Parkir
  • Hotel bisa diakses kursi roda
  • Kesehatan
  • Air conditioner
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat

LE FRIOUL Foto non-kontrak

Akomodasi kami

Pilih Kamar Standar atau Kamar Superior dan manfaatkan beragam layanan.

Pertemuan dan acara Anda

Ruang Pertemuan kami

  • Jumlah ruang pertemuan: 18

  • Ukuran maksimal: 415

  • Kapasitas maksimal: 300 orang

  • Kapasitas perjamuan maksimal: 300 orang

Cari tahu lebih lanjut

Ulasan pelanggan kami untuk
Hotel Mercure Marseille Centre Vieux Port

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL 4.3/5

6.126 ulasan

Peringkat TripAdvisor 4.0/5

1.566 ulasan

Well positioned and comfortable hotel.

Catatan Tripadvisor 5.0/5

workmancolin Couples - 11/09/2019 Ulasan TripAdvisor tersertifikasi

The hotel is very close to St Charles railway station and the Vieux Port. There is building work ongoing in the area which is a nuisance but the hotel is very comfortable with large well fitted rooms and an excellent quality bed.

Good hotel

Catatan Tripadvisor 4.0/5

jorisopanen Couples - 21/07/2019 Ulasan TripAdvisor tersertifikasi

Good value of money. Great location. Big shopping center is near. Easy walk to the old harbour and the center of the city. Silent and clean room. Breakfast is great. Car parking is not best, difficult find an exit and go to hotel.

Dear guest, I thank you for having time to share your experience. I hope we will have the pleasure to welcome you again soon.

Poor Service VS the Hotel fees.

Catatan Tripadvisor 2.0/5

732abdelk Business - 14/07/2019 Ulasan TripAdvisor tersertifikasi

Poor Service VS the Hotel fees. You call the central desk and you can stay long for a service. the breakfast is NOT for.a 4stars hotel. The customer feels very well the cost saving of Mercure Hotel!! Quality decreasing.

A very good hotel in Marseille centre

Catatan Tripadvisor 4.0/5

silless Couples - 07/05/2019 Ulasan TripAdvisor tersertifikasi

Large beautiful room. Helpful staff. Good breakfast. Free soft drinks from minibar and Nespresso machine in rooms. Above all, the hotel is situated some 200 meters from the Vieux Port. Recommend strongly this hotel!

Dear guest, I am glad that you enjoyed your stay with us and thank you for taking the time to share your satisfaction, we look forward to seeing you again.

Refurbished but seems to be operating on a shoestring

Catatan Tripadvisor 1.0/5

pamelab76 Couples - 12/04/2019 Ulasan TripAdvisor tersertifikasi

Thin towels, paper cups and three teabags in rooms. The sink in our room was blocked, after two requests was fixed. No concierge and no information where restaurants were. When you are in a foreign city!!!!!! had dinner in on the first night. An inedible soggy club sandwich. Big chunks of lettuce and a sliver of ham. To top it off,we are Accor + members. After being asked to show our card were reluctantly given a welcome drink. Our membership was noted when we booked. Not happy

Dear guest, I offer you our sincerest apologies for not being able to satisfy you better,I assure you that our greatest desire is to satisfy each of our customers and we regret not having succeeded

A Few Days in Marseille

Catatan Tripadvisor 5.0/5

Jim B Couples - 23/08/2018 Ulasan TripAdvisor tersertifikasi

Mercure Marseille is ideally located - close to the old port and short walk to centre of Marseille.The staff were friendly and check-in and check-out was efficient.Room was most comfortable and good size and the bathroom was spacious.there is a convenient bar / restaurant area, reasonably priced and quiet.Overall a very enjoyable stay

Dear Customer I thank you for taking the time to share your enthusiastic comments following your last stay with us at Mercury Marseille Old Town Center. I hope we will have the opportunity to welcome you again for a future stay in Marseille

Good location and within all transport facilities

Catatan Tripadvisor 5.0/5

JashanR94 Couples - 12/08/2018 Ulasan TripAdvisor tersertifikasi

Enjoyed our stay and staff welcoming and helpful. Only problem is that they have used 2 single bed to form a double bed . I guess this is quite common in Europe. Safe was not working and it was repaired the following day and also offered me alternative safe in their reception. Hence, I had no problem worth that. I will definitely return back if I will visit Marseille again.

Dear guest, I am delighted that you have had a good stay with us at Mercury Marseille Old Town Center and am happy to hear that we have been responsive to your feedback. I hope we will have the pleasure of welcoming you back if you return to Marseille.

Reliable, efficient, comfortable

Catatan Tripadvisor 4.0/5

bergas2018 Business - 22/07/2018 Ulasan TripAdvisor tersertifikasi

Excellent stay, warm & efficient service at the reception on both days. Comfortable room (Privilege category). Poor wifi connection however, unless sitting near the door. Good lounge area, great barman. Excellent hotel location.

Dear Guest, I would like to thank you for your pleasant comments about your recent stay in our hotel Mercure Marseille Center, I will share your comments comments with my team, it will encourage the staff. I hope to have the opportunity to welcome you again soon. Best regards,

Great stay in Masreille

Catatan Tripadvisor 5.0/5

helen e Business - 21/02/2018 Ulasan TripAdvisor tersertifikasi

The hotel has a great location, super nice rooms and a fantastic bed, the staff is very friendly, and it has obviously been renovated recently so that it is clean, modern and functional. I will definitely come back.

Dear Hélène, Thank you very much for your comments. I am glad to notice that you had enjoyed your stay with us. Best regards.

December 2017

Catatan Tripadvisor 4.0/5

FMaggie Family - 04/01/2018 Ulasan TripAdvisor tersertifikasi

I only have one good thing to say about this hote, it is the location. I booked and fully paid a privilege room. It is a short walk to Vieux Port and the link to shopping centre is convenient. This was a real hotel of extremes.

Dear guest, thank you very much for your comments. We wish you a happy new year 2018. Best regards.

Lively Area, Comfortable Hotel

Catatan Tripadvisor 5.0/5

dcba3crg Couples - 23/12/2017 Ulasan TripAdvisor tersertifikasi

Getting away in December is quite a new experience for us, okay we are behind for Christmas but we had a spare week and fancied a break. We wanted to go back to Marseilles as our previous trip was very short but knew December would not be an ideal time, how wrong we were. Believing that we wouldn't be spending much time outside we selected the Mercure because of its comfort & warmth & proximity to interesting shops and the port. We were not disappointed with the hotel, the welcome was friendly and we were treated well. When we called into the bar there was a friendly greeting & a smile, it was pleasure to stop there even before getting back to your room. As for the cleaning staff they could not be faulted, if we met them in the corridor they would enquire (with a smile) when our room would be ready to clean, a nice touch. The Mercure Marseille Centre Vieux Port is an hotel you would have no hesitation to visit again.

Dear guest, Thank you for your pleasant comments about your recent stay in our hotel, we are pleased to read that you had an enjoyable time at the Mercure Marseille Centre Vieux Port. We hope to have the pleasure to welcome you again. Best regards.

Marseilles November 2017

Catatan Tripadvisor 5.0/5

L3653TEmartinb Couples - 23/11/2017 Ulasan TripAdvisor tersertifikasi

We arrived late in the evening, however reception were expecting us and gave us both a warm welcome. The Mercure staff were courteous and attentive at all times. The stay was enjoyable and added to our Marseille experiance

Dear guest, thank tou veru much for your comments. See you soon. Best regards.

Dirty rooms, bad service

Catatan Tripadvisor 1.0/5

Maria B Family - 15/08/2017 Ulasan TripAdvisor tersertifikasi

I and my husband arrived to this hotel in August and stayed 1 night. Arrived in the room and the first second after arrival we saw a black hair on the pillow. I pulled the duvet and there was absolutely no doubt that this room we are going to share with previous guests. My husband immediately called the receptionist and reported the problem. Reception did not listen much of what we were saying and simply handed us a new card with a room on the other level. Arrived to a new room and there was even more hair in bed! Hair were even under "cleaned" glasses in the bathroom. The shower was so dirty too. Customer service is awful. Hotel staff was not caring about what is going.

Excellent service

Catatan Tripadvisor 5.0/5

tonyfarmer2016 Solo travel - 12/11/2016 Ulasan TripAdvisor tersertifikasi

Staff immensely helpful with arrangements for my bike- on a cycle tour- accepting delivery and sending on after the tour. Great room top class telly. Thoroughly enjoyable. Staff also allowed me to assemble my bike inside- so bike friendly.

Dear Guest, Thank you very much for your comment that I will share with my teams. See you soon.

Excellent location

Catatan Tripadvisor 5.0/5

Tjerk R Business - 18/07/2016 Ulasan TripAdvisor tersertifikasi

Nice hotel and good services. Excellent location close to the Old Harbour and the Fortress. And dot forget to visit the Mucem. It is a very nice spot with a nice rooftop restaurant. From there a bridge connects with the fortress.

Dear Guest, Thank you for these beautiful comments I am happy to share it with my team. Best regards,

A gem in the Vieux Port part of Marseille.

Catatan Tripadvisor 5.0/5

Dracula720 Business - 01/05/2016 Ulasan TripAdvisor tersertifikasi

By chance, came across this hotel in October 2015, and based on that experience decided to return on April 25 (leaving April 28). Everything about this hotel is excellent: the reception right from the beginning, the room itself - clean and inviting - the breakfast selection in the pleasant dining area, the assistance provided by staff, and the location. It would be difficult to find any fault with his excellent hotel.

Lovely hotel

Catatan Tripadvisor 5.0/5

melvinchellaram Business - 29/03/2016 Ulasan TripAdvisor tersertifikasi

Great hotel primly located in the centre 5 minutes walking distance to the Vieux port. Surrounding area has a lot of restaurants to choose from and even has hard Rock Café. Rooms immaculate and pleasant and welcoming staff and reception area.

Dear guest, We are pleased to read that you had an enjoyable time in our hotel. I will be happy to share your compliments with my team. See you soon !

Weekend Break

Catatan Tripadvisor 3.0/5

clintstrutt Couples - 15/10/2015 Ulasan TripAdvisor tersertifikasi

Very well positioned and appointed hotel with very attentive & courteous staff. Only down sides were not enough lifts 2 only for 12 floors. Outside direct hotel control but although well positioned for harbor etc it is also a magnet for drunk vagrants outside hotel entrance and the rubbish lying in the adjacent streets. Marseilles is an excellent tourist destination but is marred by the above,

Dear guest, Thank you for having taken time to share your experience. I am glad you had a good time with us. I noticed your comment about the street outside. I hope anyway you will come back in Marseille. Best regards.

Excellent location and breakfast

Catatan Tripadvisor 5.0/5

lidiag84 Couples - 06/10/2015 Ulasan TripAdvisor tersertifikasi

The hotel is very well located (5 minutes walk from Vieux Port, Le Panier and train station). Staff was very friendly. Large choice of food for breakfast. We had a room with a very nice view at the city and really comfortable bed, cleanliness is however something that should be improved, otherwise full satisfation.

Dear guest, Thank you for your pleasant comments about your recent stay in our hotel. We are pleased to read that you had an enjoyable time. We hope to have the pleasure to welcome you again. Best regards.

A good hotel

Catatan Tripadvisor 4.0/5

lavergebernard Couples - 20/05/2015 Ulasan TripAdvisor tersertifikasi

Good situation in the city. Very good breakfast. The service is correct and kind. Not so far from the railway station (TGV), you can walk. You can take the breakfast already at 6:30 AM. After all a good hotel to stay.

Dear guest, I thank you for your comment. See you soon in Marseille ! Sincerely.

Ulasan 20 terbaru kami

Dalam Kemitraan dengan TripAdvisor

Hotel terdekat kami yang lain

Semua hotel kami di marseille